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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

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  1. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,190
    BB_Saqui
    27.07.17 15:21 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,402
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  4. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 158,353
    BB_Trafffer
    08.11.23 11:58 Go to last post

  5. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,383,679
    topgearfan
    18.08.23 10:52 Go to last post

  6. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 170,977
    Urd123
    13.01.22 17:09 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 786,631
    Reapertje
    26.12.20 06:44 Go to last post

  1. Storm Recovery

    I did Storm Recovery and stuck rigidly to the guide. I used all shovels and all poisons. As soon as I placed the first Stinky Potion the fail tab...

    Started by Nonal, 27.01.21 10:58
    • Replies: 9
    • Views: 6,913
    BB_Trafffer
    10.03.21 13:45 Go to last post

  2. Storm Recovery

    Cleared all sites and placed all buildings but the game will not acknowledge completion

    Started by megadethmaniac, 21.02.21 17:37
    • Replies: 2
    • Views: 3,426
    Dragavon
    22.02.21 06:32 Go to last post

  3. Storm recovery

    i am lvl 66 and had a weekly quest to do 3x Storm recovery. After doing the adv 3 times i did not get any reward in slot 1 on any of those 3 adv....

    Started by Bobie, 11.06.19 10:50
    • Replies: 0
    • Views: 6,299
    Bobie
    11.06.19 10:50 Go to last post

  4. Storm recovery - automatic fulfill needed

    Well, I was making Cleansing with poisons and decompozers, when i noticed that one of the pink snakes reappeared after Zone refresh. I clicked on...

    Started by faivq, 16.01.22 00:09
    • Replies: 1
    • Views: 1,738
    Qualan
    16.01.22 10:40 Go to last post

  5. Storm Recovery - boulders undestroyable

    OK, I'm doing Storm Recovery within the weekly challenge and guess what? When I left-click on a boulder to destroy it, instead of the sector with...

    Started by faivq, 25.07.21 13:55
    • Replies: 3
    • Views: 1,055
    faivq
    27.07.21 19:38 Go to last post

  6. Unhappy Storm recovery bug.

    Subquest Cleansing (use 20 Poison, 16 Shovel, 11 Stinky Potion, 11 Decomposer). Since this subquest has a fail condition i was extra careful: 1....

    Started by topgearfan, 05.06.19 12:38
    • Replies: 1
    • Views: 10,307
    Deeds
    06.06.19 14:08 Go to last post

  7. Storm recovery different price in normal PH and rarity PH

    everything is on screenshots seeds http://prntscr.com/8u45q1 http://prntscr.com/8u45yv poison http://prntscr.com/8u46p8...

    Started by corona88, 23.10.15 20:54
    • Replies: 0
    • Views: 15,339
    corona88
    23.10.15 20:54 Go to last post

  8. Storm recovery fail conditions is bugged!

    Hello all, Yesterday I started my 3th Storm recovery scenario. First 2 went well...for as far you can call it well when you have to give soo much...

    Started by DutchDuty, 05.11.15 10:51
    2 Pages •
    1 2
    • Replies: 12
    • Views: 98,201
    ksinori
    23.11.15 11:18 Go to last post

  9. Storm Recovery stuck

    Probably has come up before but anyway... I used the building kits before the quest had actually popped up so now I have all the buildings down but...

    Started by Trigintiljon, 21.03.20 07:00
    • Replies: 0
    • Views: 5,573
    Trigintiljon
    21.03.20 07:00 Go to last post

  10. Question Strange "sorting" of the generals

    Hello, I have noticed that i have some strange sortings with my generals. I thought that this would sort itself out after i send them all to the...

    Started by Svike, 19.12.15 15:54
    bug
    • Replies: 2
    • Views: 13,811
    Iolanthe
    20.12.15 03:03 Go to last post

  11. Strange Adventure bug. Lost 100 soldiers for nothing..

    I'm currently working on the traitors adventure. Just got 2 camps left. The White castle and the bandit camp just West of the castle. After reading...

    Started by Edgemil, 29.02.12 10:46
    • Replies: 2
    • Views: 12,356
    NitMit
    03.02.13 19:42 Go to last post

  12. Strange behavior of generals after battle using blocks

    I noticed a Strange behavior of generals after battle in blocks. They first come back to their camp and after a little while they turn back to the...

    Started by rscheidt, 16.12.14 13:14
    • Replies: 1
    • Views: 15,567
    bobsie
    17.12.14 10:40 Go to last post

  13. Strange case of missing troops

    It was noticed on Sunday, a guildie came back from MSE missing 300 elites for no reason. Then this morning I notice Im down 170 elites after MSE...

    Started by Thejollyone, 19.02.14 09:36
    4 Pages •
    1 2 3 ... 4
    • Replies: 37
    • Views: 31,767
    luigielratto
    23.08.14 10:58 Go to last post

  14. Strange Declined Trades

    Have sent a mail to support regarding this but wondered if anyone else had a weird declined trade in the last 24 hours? I had a declined trade...

    Started by LadyNipa, 25.10.12 09:10
    • Replies: 2
    • Views: 5,978
    Nogbad
    25.10.12 20:31 Go to last post

  15. Strange Eco numbers while upgrading mayors house

    I've just finished upgrading my mayors house to level 5. The strange thing is that while the upgrade was on going the Eco tool was reporting that my...

    Started by Dorotheus, 10.05.14 23:30
    • Replies: 2
    • Views: 9,188
    Dorotheus
    11.05.14 23:22 Go to last post

  16. Strange graphics in game

    so just visited a new player lvl16, and they have this on their island in the lake also had a report today from another player who had a...

    Started by Kit_, 18.06.19 18:36
    • Replies: 0
    • Views: 9,399
    Kit_
    18.06.19 18:36 Go to last post

  17. Strange Idols bug

    Hi, the research quest has a bug -- take short search loot in and have stone and marble in the loot only some of the marble and none of the stone...

    Started by Max_turtle, 08.05.22 12:11
    • Replies: 2
    • Views: 1,152
    Max_turtle
    09.05.22 18:18 Go to last post

  18. Strange idols quest

    Got the point of selling bronze swords, wheat and pinewood planks. Sold these item TWICE does not get recorded in quest winduw tab. Edit 1. I...

    Started by Sparkaktus, 27.07.21 11:35
    • Replies: 0
    • Views: 5,028
    Sparkaktus
    27.07.21 11:35 Go to last post

  19. Strange loose (victory)

    https://onedrive.live.com/redir?resid=74E1F8EC14AAF6C8!574&authkey=!AMg4eZjF8hY8HGg&v=3&ithint=photo%2cpng ...

    Started by cancelius, 11.02.16 12:14
    • Replies: 2
    • Views: 1,969
    Iolanthe
    11.02.16 15:00 Go to last post

  20. Strange Mark above Improved silo

    I get sometimes a mark above my Improved Silo level 5. What is this ? a bug ? Printscreen with mark (http://prntscr.com/3jy7dw)

    Started by Orca45, 17.05.14 07:04
    • Replies: 1
    • Views: 2,632
    Rieux1972
    17.05.14 07:54 Go to last post
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