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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

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  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,383,448
    topgearfan
    18.08.23 10:52 Go to last post

  2. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 786,333
    Reapertje
    26.12.20 06:44 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 158,270
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 170,868
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,364
    topgearfan
    13.11.23 03:13 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,117
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Meadhall craftmens feast buff

    The buff Craftmens feast isnt working on the epicforge in its description its +100 % to all weaponsmiths including epic just used it and my forge...

    Started by hades8840, 02.10.18 13:51
    • Replies: 0
    • Views: 873
    hades8840
    02.10.18 13:51 Go to last post

  2. log in

    just keep getting the connection failed message .. is server down ??

    Started by lost4sole, 09.12.18 13:55
    • Replies: 0
    • Views: 880
    lost4sole
    09.12.18 13:55 Go to last post

  3. Cakes aren`t they all the same

    Wedding cake appears to be triggered ( accepted as being there) by one of the event buffs its 20:22 not 21:22! Merged

    Started by megadethmaniac, 05.10.18 19:22
    • Replies: 0
    • Views: 966
    megadethmaniac
    05.10.18 19:22 Go to last post

  4. gift christmas tree

    just wondering if anyone else is having problems trying to build te gift christmas tree, i can place any other item but when i try to place the tree...

    Started by Hurzty_II, 14.12.18 06:11
    • Replies: 0
    • Views: 903
    Hurzty_II
    14.12.18 06:11 Go to last post

  5. Rust-B-Gone

    Hi, I don't have an icon in provision house to make Rust-B-Gone for Strange Idols, Is there something I'm missing? I done a search for "Rust-B-Gone"...

    Started by EdwardTheSlayer, 15.12.18 02:47
    • Replies: 0
    • Views: 855
    EdwardTheSlayer
    15.12.18 02:47 Go to last post

  6. Invisible Bells

    Anyone else having trouble with invisible Christmas Bells? Pretty tricky to pick up collectables if you can't see 'em! Also Mail notification...

    Started by Economic_Crisis, 17.12.18 12:32
    • Replies: 0
    • Views: 706
    Economic_Crisis
    17.12.18 12:32 Go to last post

  7. Bug (Candy Cane Lantern decoration)

    24 Dec 2018 I was purchase a Building Deed : Candy Cane Lantern. At first, it shows fail loading failed, please check my network connection, clean ...

    Started by LordDeimos444, 24.12.18 10:38
    • Replies: 0
    • Views: 1,947
    LordDeimos444
    24.12.18 10:38 Go to last post

  8. Unable to place new buildings/wells/wheat fields

    As soon as the animation for the little guy makes it out to the building site for mines/wells/wheat fields (all I have tried as I am short on...

    Started by Usu_Mu, 01.01.19 10:33
    • Replies: 0
    • Views: 7,500
    Usu_Mu
    01.01.19 10:33 Go to last post

  9. TO Menu Reset

    When clicking through the pages in TO and then buying something the TO page now resets back to page 1. WHY?????? Now I am having to click through...

    Started by PELIAS, 28.10.18 11:51
    • Replies: 0
    • Views: 2,788
    PELIAS
    28.10.18 11:51 Go to last post

  10. xmas market stop/start itself

    my market is constantly rebuffing itself, every 30 sec or so the buffed buildings become unbuffed, then few seconds later the market is activated...

    Started by C0mplyOrDie, 02.01.19 11:46
    • Replies: 0
    • Views: 4,035
    C0mplyOrDie
    02.01.19 11:46 Go to last post

  11. new contant

    the new game plan has not started, no fog and no new building hope you can held, thank you

    Started by wellington100, 22.08.18 19:28
    • Replies: 0
    • Views: 918
    wellington100
    22.08.18 19:28 Go to last post

  12. Talking Mailbox to forum

    So, i was in mailbox, accepting search results from artifact search. Suddenly the game disappears and im on the opening page of the forum. didnt...

    Started by topgearfan, 23.08.18 09:26
    • Replies: 0
    • Views: 829
    topgearfan
    23.08.18 09:26 Go to last post

  13. Got the same daily quests for 2 slots, but they both stuck

    Hi, I got 2 quests for daily asking me to gather 17o titanium, after I did that both quests stuck and can't be completed, I did log out and log in...

    Started by TheVictorious, 18.11.18 19:44
    • Replies: 0
    • Views: 3,364
    TheVictorious
    18.11.18 19:44 Go to last post

  14. Auto recovering generals - A Giant Battle

    I am currently doing A Giant Battle adventure and I use a lot of 1MMAs attacks to progress. And on few ocasions I've sent MMA attack and then after a...

    Started by Szaryx, 06.09.18 18:42
    • Replies: 0
    • Views: 950
    Szaryx
    06.09.18 18:42 Go to last post

  15. Cool bug with mr meijers

    youtube.com/watch?v=67l8GsTB8hQ

    Started by BeNais, 14.09.18 17:33
    • Replies: 0
    • Views: 1,220
    BeNais
    14.09.18 17:33 Go to last post

  16. Angry Home island freezing continuously

    Home island freezing continuously. 15 minutes online since last night ~15 hrs ago. And already game freezes when moving generals/buildings on home...

    Started by Kimplirez, 21.02.19 17:39
    • Replies: 0
    • Views: 2,189
    Kimplirez
    21.02.19 17:39 Go to last post

  17. travel time

    my MMA's were dead when quit co-op, now they travel home 1h instead of 8 min.

    Started by Max19, 21.02.19 20:17
    • Replies: 0
    • Views: 3,090
    Max19
    21.02.19 20:17 Go to last post

  18. PvP - combat preview

    Too often getting intercepted from adjacant zones when already in the 'agro zone' of original target :mad: Get your ingame tools to work according...

    Started by kke2100, 23.09.18 07:45
    • Replies: 0
    • Views: 3,030
    kke2100
    23.09.18 07:45 Go to last post

  19. Achievement ''Entertainer'' not acquired

    Last night , shortly after midnight, a friend put a ''Petite Birthdaycake'' on my festival hal. Nevertheless the achievement ''Entertainer'' (Let...

    Started by Hemdoa, 26.09.18 11:54
    • Replies: 0
    • Views: 1,371
    Hemdoa
    26.09.18 11:54 Go to last post

  20. game will not load

    i cleanend the cookies and cache and everything and still when i press play the game does not load please fix this and i hope for them i will not...

    Started by heinwe, 06.12.18 14:47
    • Replies: 0
    • Views: 892
    heinwe
    06.12.18 14:47 Go to last post
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