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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 364,354
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 111,746
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 444,466
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,709,754
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,088,690
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 411,898
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Exclamation Strange Population Bug

    I've just made it to Lvl 18 and I have the resources to add more troops to my army, but the game won't let me. I have enough space for the increase...

    Started by Tiletron, 21.06.12 14:32
    population bug, troops
    • Replies: 1
    • Views: 8,220
    22.06.12 08:26 Go to last post
  2. Unhappy Blank Page

    The page http://www.thesettlersonline.com/en/play is simply a white blank page. Nothing at all!? Have tried different browsers and reloading but it's...

    Started by Ceridwen, 21.06.12 23:49
    blank page, can't log in
    • Replies: 2
    • Views: 53,428
    22.06.12 06:00 Go to last post
  3. Exclamation Cant Play on FireFox & IE is glitchy

    Ok, i have tried everything to make my FF work and it did for one play session then it went back to never work again -like i resetted the FF...

    Started by Bumchakalaka, 25.12.11 06:19
    • Replies: 9
    • Views: 59,166
    21.06.12 21:51 Go to last post
  4. please consider carefully the consequences of the new pathfinding

    Hi there, I have been testing (tso) the new features and found discouraging consequences with the new pathfinding scheme. Having tried 'outlaws'...

    Started by aklbr, 21.06.12 15:41
    • Replies: 0
    • Views: 12,211
    21.06.12 15:41 Go to last post
  5. Cant logg in game chat

    Cant use chat ingame, it says only "news" anyone knows anything bout it ?

    Started by Pachanga, 21.06.12 14:34
    • Replies: 4
    • Views: 8,012
    21.06.12 14:53 Go to last post
  6. The bugs keep coming

    Finally I managed to log in to the game, it worked yay.. For a couple of minutes that is.. I refreshed the game and now Im stuck on the same screen,...

    Started by Gambleros, 21.06.12 10:51
    • Replies: 2
    • Views: 5,135
    21.06.12 13:46 Go to last post
  7. Can't log in...

    Can't get passed the light blue loading screen, anyone having the same problem?

    Started by Gambleros, 21.06.12 09:28
    • Replies: 0
    • Views: 7,059
    21.06.12 09:28 Go to last post
  8. Buffs gone and nothing happened

    I tried to buff two separate buildings and although 5 of my buffs disappeared none of those two buildings were buffed.... :mad:

    Started by TheNemcik, 19.06.12 21:12
    • Replies: 1
    • Views: 14,962
    20.06.12 09:58 Go to last post
  9. bugged forester

    My hardwood forester refuses to plant trees. Workyard-deposit path says time is N/A. Tried to demolish it, build it on same place again. He just...

    Started by Setfails, 04.05.12 04:34
    • Replies: 2
    • Views: 15,581
    20.06.12 08:02 Go to last post
  10. Angry Buildings disappear

    I still have the limit of 5 buildings and after setting a new building nothing happens or or it disappears in the middle of building it.

    Started by SylwiaJurzysta, 19.06.12 22:37
    • Replies: 0
    • Views: 6,986
    19.06.12 22:37 Go to last post
  11. Lag....again?

    How about using ur time on the lag issues ingame instead of this: And the England victory was not correct as Ukraine got a goal the referee...

    Started by Tibster, 19.06.12 21:16
    • Replies: 0
    • Views: 1,560
    19.06.12 21:16 Go to last post
  12. Work Already!

    Why can i not play the game anymore? Ive cleared my cookies and cache and STILL cannot play. I have not been able to get a full week of rewards for...

    Started by Anna_Hex, 19.06.12 08:42
    • Replies: 3
    • Views: 19,156
    19.06.12 12:52 Go to last post
  13. Unhappy Explorer time remaining bug

    Hi, so my problem is that my explorer was exploring, and i gave 30gems (or 20, not sure) to double the remaining time down, from 3hours to 1.5h,...

    Started by zulichi, 05.05.12 21:02
    • Replies: 5
    • Views: 31,607
    19.06.12 10:07 Go to last post
  14. Firefox disconnection problems.

    I have a laptop running windows vista and a desktop running windows 7. (Both wireless) The desktop has a much higher spec, but I have never had a...

    Started by luxxor, 18.06.12 19:20
    • Replies: 0
    • Views: 6,469
    18.06.12 19:20 Go to last post
  15. daily quest - titan ore?

    today's quest asks you to obtain 100 titan ore... 'from the rich supply of cheap titan ore in the market" been looking can't find any anywhere? -...

    Started by canute, 18.06.12 16:34
    • Replies: 0
    • Views: 13,020
    18.06.12 16:34 Go to last post
  16. Lightbulb Invisible Hunters - FireFox

    Running on FireFox, the Hunters buildings Level 2 are not showing at all. Even though thay are there as you can see in the image in the attachment....

    Started by Pacifica, 18.06.12 10:39
    • Replies: 1
    • Views: 8,287
    18.06.12 12:31 Go to last post
  17. Experiance(on lvl bar)

    I understand you can see xp gained at a lvl+xp needed to next lvl by clicking your lvl bar uynder your avtar.However i see nothing on doing this on...

    Started by mantric1950, 15.06.12 06:28
    • Replies: 3
    • Views: 3,781
    18.06.12 06:24 Go to last post
  18. I have iron in my star-menu, but I can't use it

    I have couple of iron-rewards from some previous quests in my star-menu, but I can't use it. When I open my star-menu, and click on the iron, I...

    Started by Jugi, 17.06.12 13:18
    • Replies: 2
    • Views: 9,692
    18.06.12 05:44 Go to last post
  19. bandit camp

    I just attacked a camp. 100 recruits, 1 general killed. On the combat simulator http://settlersonlinesimulator.com/dso_kampfsimulator/en/ it said...

    Started by Zonker, 17.06.12 07:29
    • Replies: 2
    • Views: 45,073
    17.06.12 20:46 Go to last post
  20. Buildings produce goods while stopped

    When producing gold bars and coins I try to have the gold smelter and coinage buffed at all times. When I have no stock of the raw materials I stop...

    Started by AstonMartin, 17.06.12 11:10
    • Replies: 0
    • Views: 5,092
    17.06.12 11:10 Go to last post

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