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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,448
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,370
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,422
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,117
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,929
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,359
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. bugged forester

    My hardwood forester refuses to plant trees. Workyard-deposit path says time is N/A. Tried to demolish it, build it on same place again. He just...

    Started by Setfails, 04.05.12 04:34
    • Replies: 2
    • Views: 15,689
    Brunanji
    20.06.12 08:02 Go to last post

  2. Angry Buildings disappear

    I still have the limit of 5 buildings and after setting a new building nothing happens or or it disappears in the middle of building it.

    Started by SylwiaJurzysta, 19.06.12 22:37
    • Replies: 0
    • Views: 7,181
    SylwiaJurzysta
    19.06.12 22:37 Go to last post

  3. Lag....again?

    How about using ur time on the lag issues ingame instead of this: And the England victory was not correct as Ukraine got a goal the referee...

    Started by Tibster, 19.06.12 21:16
    • Replies: 0
    • Views: 1,580
    Tibster
    19.06.12 21:16 Go to last post

  4. Work Already!

    Why can i not play the game anymore? Ive cleared my cookies and cache and STILL cannot play. I have not been able to get a full week of rewards for...

    Started by Anna_Hex, 19.06.12 08:42
    • Replies: 3
    • Views: 19,209
    MOD_PennyUK
    19.06.12 12:52 Go to last post

  5. Unhappy Explorer time remaining bug

    Hi, so my problem is that my explorer was exploring, and i gave 30gems (or 20, not sure) to double the remaining time down, from 3hours to 1.5h,...

    Started by zulichi, 05.05.12 21:02
    • Replies: 5
    • Views: 31,695
    psyche
    19.06.12 10:07 Go to last post

  6. Firefox disconnection problems.

    I have a laptop running windows vista and a desktop running windows 7. (Both wireless) The desktop has a much higher spec, but I have never had a...

    Started by luxxor, 18.06.12 19:20
    • Replies: 0
    • Views: 6,558
    luxxor
    18.06.12 19:20 Go to last post

  7. daily quest - titan ore?

    today's quest asks you to obtain 100 titan ore... 'from the rich supply of cheap titan ore in the market" been looking can't find any anywhere? -...

    Started by canute, 18.06.12 16:34
    • Replies: 0
    • Views: 13,111
    canute
    18.06.12 16:34 Go to last post

  8. Lightbulb Invisible Hunters - FireFox

    Running on FireFox, the Hunters buildings Level 2 are not showing at all. Even though thay are there as you can see in the image in the attachment....

    Started by Pacifica, 18.06.12 10:39
    1 Attachment(s)
    • Replies: 1
    • Views: 8,319
    Tierarzt
    18.06.12 12:31 Go to last post

  9. Experiance(on lvl bar)

    I understand you can see xp gained at a lvl+xp needed to next lvl by clicking your lvl bar uynder your avtar.However i see nothing on doing this on...

    Started by mantric1950, 15.06.12 06:28
    • Replies: 3
    • Views: 3,841
    mantric1950
    18.06.12 06:24 Go to last post

  10. I have iron in my star-menu, but I can't use it

    I have couple of iron-rewards from some previous quests in my star-menu, but I can't use it. When I open my star-menu, and click on the iron, I...

    Started by Jugi, 17.06.12 13:18
    • Replies: 2
    • Views: 9,750
    Jugi
    18.06.12 05:44 Go to last post

  11. bandit camp

    I just attacked a camp. 100 recruits, 1 general killed. On the combat simulator http://settlersonlinesimulator.com/dso_kampfsimulator/en/ it said...

    Started by Zonker, 17.06.12 07:29
    • Replies: 2
    • Views: 45,134
    Zonker
    17.06.12 20:46 Go to last post

  12. Buildings produce goods while stopped

    When producing gold bars and coins I try to have the gold smelter and coinage buffed at all times. When I have no stock of the raw materials I stop...

    Started by AstonMartin, 17.06.12 11:10
    • Replies: 0
    • Views: 5,127
    AstonMartin
    17.06.12 11:10 Go to last post

  13. My Soldier Gone after back from EC Event

    Helo Dev pls help, just finish my 2nd EC event and back with all general in town, then after checking my troops, all my 100++ soldier is gone, were...

    Started by AragnorK, 16.06.12 04:03
    • Replies: 2
    • Views: 10,915
    Nineworlds
    16.06.12 13:13 Go to last post

  14. Help request: Need to add exclusion to settlers in my intrusion prevention app

    I got McAfee on my machine and I see that its blocking flash related procedure when I try to start the game. I would like to add some exclusions to...

    Started by H0PE, 14.06.12 07:30
    • Replies: 1
    • Views: 9,066
    MuffinMule
    15.06.12 21:05 Go to last post

  15. Building licences not added

    After demolishing 2 of my exhausted copper mines today, I did not get those 2 building licences back. Can anything be done about it?

    Started by Pcelicamaja, 15.06.12 09:53
    • Replies: 2
    • Views: 9,452
    Pcelicamaja
    15.06.12 10:28 Go to last post

  16. Problem with getting TSO to load

    Hi - I can't get TSO to load using firefox on my PC (it load fine on IE on the PC and firefox on the laptop). I've cleared cookies but still just get...

    Started by Albert_the_dopey, 13.06.12 19:20
    • Replies: 3
    • Views: 22,036
    Albert_the_dopey
    15.06.12 06:09 Go to last post

  17. Unhappy Daily quests disappearing

    For the last 2 days I have had daily quests disappear, I did the quest to get the footballs and the other daily quest also disappeared. This means...

    Started by Sturm-Longblade, 15.06.12 02:42
    • Replies: 0
    • Views: 6,752
    Sturm-Longblade
    15.06.12 02:42 Go to last post

  18. News tilte: Maintainance

    The title should be 14.06.2012 instead of 14.16.2012.

    Started by Fangore, 14.06.12 22:47
    • Replies: 0
    • Views: 5,520
    Fangore
    14.06.12 22:47 Go to last post

  19. End of Content.. players are leaving

    Lately i am seeing more and more high level players leaving the game. I think what is causing is, is a lack of content of game material after an...

    Started by Mystic, 14.06.12 20:34
    • Replies: 0
    • Views: 6,867
    Mystic
    14.06.12 20:34 Go to last post

  20. Unhappy Gold payment bug?

    Hi! I had a deal with someone here and he claims that he declined my offer, but at my side it said "accepted" I lost 400 gold. Is there a bug or...

    Started by Frifant, 14.06.12 19:34
    bug, gold, payment
    • Replies: 0
    • Views: 7,015
    Frifant
    14.06.12 19:34 Go to last post
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