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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 37,944
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 148,844
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,367,528
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 166,635
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 770,908
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 183,637
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Provision house no longer works while upgrading

    I don't know if it was an intended design to allow the provision house (and barracks) to keep working in the past, but it was extremely useful. I can...

    Started by Lymond, 19.05.12 08:58
    • Replies: 1
    • Views: 24,855
    19.05.12 11:58 Go to last post
  2. Beer quest problem - completed it, but no reward

    I finished the beer quest: Make enough Golden Beers to earn 50gc. Rewards: 50gc and 200 sausage. However, they rewards never appeared. Now what?...

    Started by Master_of_Trade, 19.05.12 03:06
    • Replies: 0
    • Views: 9,782
    19.05.12 03:06 Go to last post
  3. trade goods disappear

    if my store house is full eg. horses and i buy some more they disappear. surely i should be prompted that trade cant happen or they should be added...

    Started by imy300, 18.05.12 14:41
    • Replies: 0
    • Views: 5,035
    18.05.12 14:41 Go to last post
  4. Daily Quests not appearing since Maintenance

    Hi everyone, we are tracking an issue where some players have not received their new daily quest today since the maintenance. Anyone experiencing...

    Started by Figrin, 03.05.12 12:46
    5 Pages
    1 2 3 ... 5
    • Replies: 41
    • Views: 145,837
    18.05.12 11:14 Go to last post
  5. "Produce at least 5 fish platers" BUG

    Hi all. I´m level 17, and got the quest "Produce at least 5 fish platers", I keep making them on the provision house, but the quest does not...

    Started by gajodoporto, 15.05.12 03:36
    • Replies: 9
    • Views: 40,424
    18.05.12 10:15 Go to last post
  6. Lightbulb Amount of thing isn't showed anymore.. Read for another problem!!

    Ex. wood. First time that i started playing, it showed how much wood there were in specific areas, now it is gone. My other problem or bug is: When...

    Started by kilde13, 18.05.12 06:54
    real, settlers, stop
    • Replies: 2
    • Views: 3,971
    18.05.12 09:58 Go to last post
  7. Question Keep losing connection to the server.

    As above, every 3 - 4 minutes I lose connection to the server and it sends me back to the home screen where I have to click play again. Any...

    Started by RandleRegius, 17.05.12 16:06
    • Replies: 1
    • Views: 8,378
    18.05.12 09:47 Go to last post
  8. Settlers Economy Tool :(

    Im not sure if this program is developed by BB or Ubisoft, but I enjoy using it and im positive that many other players do to. ...

    Started by Goatsmasher, 16.05.12 18:42
    • Replies: 6
    • Views: 39,139
    17.05.12 19:22 Go to last post
  9. Game lagging heaps for me

    Game is seriuosly laggy. Buffing other people is becoming insane. Anyone else suffering this problem? Will it get fixed?

    Started by NicolaRedhead, 17.05.12 14:45
    • Replies: 0
    • Views: 9,311
    17.05.12 14:45 Go to last post
  10. Cant attack

    He was at battle yesterday and since then i cant click the attack button. He is back and i have recruits, but the button is inaktive

    Started by Amonas, 17.05.12 05:18
    • Replies: 1
    • Views: 12,953
    17.05.12 05:20 Go to last post
  11. Exclamation New areas are not activated

    I have conquered the areas north and east of me but it is not possible to build on them. Aggath Newfoundland

    Started by Aggath, 16.05.12 18:14
    • Replies: 2
    • Views: 5,083
    17.05.12 00:44 Go to last post
  12. Trade goods not being delivered

    Hi this has happend twice now I take a trade from the trade window. The person offering the trade accepts i get the email back saying...

    Started by Zyris, 05.05.12 04:00
    • Replies: 2
    • Views: 7,639
    16.05.12 20:58 Go to last post
  13. Angry Massive problem..

    My name is CookTheCat.. Not CuddleTheCat, Not CoolTheCat, its CookTheCat! Got it? Good! Now can someone change it back please? thanks in advance.....

    Started by CookTheCat, 16.05.12 16:49
    arghh, cat, cook, grrrr, problem
    • Replies: 9
    • Views: 69,276
    16.05.12 20:42 Go to last post
  14. Cant Connect

    I was playing then all of the sudden the servers crashed and now I cant connect at all, all my other internet applications still work just not...

    Started by Rislem, 07.05.12 11:16
    7 Pages
    1 2 3 ... 7
    • Replies: 65
    • Views: 185,360
    16.05.12 18:46 Go to last post
  15. Daily Quest Bug

    The 'Build 10 Soldiers in your Barracks' quest is completed by building 10 Recruits. Don't know if this is a typo ('Soldiers' should be 'Units') or a...

    Started by Sable, 16.05.12 14:37
    • Replies: 1
    • Views: 11,369
    16.05.12 16:02 Go to last post
  16. Question Lost generals and quest after 16/05/2012 maintenance

    To all concerned, Blissfully unaware that the maintenance session was due, I started an adventure. Afterwards I still had plenty of time to finish...

    Started by Comrade541, 16.05.12 13:59
    16/05/2012, lost, lost adventure, lost general, maintenance
    • Replies: 5
    • Views: 9,539
    16.05.12 14:22 Go to last post
  17. Buffing friends

    I had a stack with 18 sandwishes, i buffed a friend with 10 of them. I lost all 18 sandwishes and my friend only got 1 og the 10 buffs.

    Started by Fixerix, 16.05.12 13:55
    • Replies: 0
    • Views: 5,584
    16.05.12 13:55 Go to last post
  18. Building in Barracks problem

    Maybe i am the only one (which i actually hope) maybe i am not; but after this nights maintenance my complete baracks queue has been frozen; not...

    Started by Redtail, 16.05.12 08:44
    2 Pages
    1 2
    • Replies: 15
    • Views: 25,179
    16.05.12 12:47 Go to last post
  19. 200 X hard wood

    i completed my first attack mission from lvl 16 to 17 applied my buff of 200 hard wood but it has not appeared in my inventory :( everything else...

    Started by Darklord649, 16.05.12 11:17
    • Replies: 0
    • Views: 5,061
    16.05.12 11:17 Go to last post
  20. Chat jumps to Global chat after visiting a Friend or Guild member

    When you visit a friend or Guild member while the Help chat or the Guild chat or the News chat is active, then, after returning home, the chat...

    Started by DeMalinwa, 15.04.12 16:59
    • Replies: 4
    • Views: 29,290
    16.05.12 10:22 Go to last post

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