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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 39,949
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 156,790
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,380,923
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 170,120
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 783,616
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 186,070
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Buffing friends

    I had a stack with 18 sandwishes, i buffed a friend with 10 of them. I lost all 18 sandwishes and my friend only got 1 og the 10 buffs.

    Started by Fixerix, 16.05.12 13:55
    • Replies: 0
    • Views: 5,670
    Fixerix
    16.05.12 13:55 Go to last post

  2. Building in Barracks problem

    Maybe i am the only one (which i actually hope) maybe i am not; but after this nights maintenance my complete baracks queue has been frozen; not...

    Started by Redtail, 16.05.12 08:44
    2 Pages •
    1 2
    • Replies: 15
    • Views: 25,554
    BB_Azariel
    16.05.12 12:47 Go to last post

  3. 200 X hard wood

    i completed my first attack mission from lvl 16 to 17 applied my buff of 200 hard wood but it has not appeared in my inventory :( everything else...

    Started by Darklord649, 16.05.12 11:17
    • Replies: 0
    • Views: 5,110
    Darklord649
    16.05.12 11:17 Go to last post

  4. Chat jumps to Global chat after visiting a Friend or Guild member

    When you visit a friend or Guild member while the Help chat or the Guild chat or the News chat is active, then, after returning home, the chat...

    Started by DeMalinwa, 15.04.12 16:59
    • Replies: 4
    • Views: 29,672
    DeMalinwa
    16.05.12 10:22 Go to last post

  5. Treasures from Adventure search

    Yesterday I sent out all of my explorers out to find adventures.. More then half got home with an Treasure!?? 20 silly exotic logs.. Yeah right...

    Started by Mystic, 09.05.12 07:30
    • Replies: 3
    • Views: 9,308
    Mystic
    16.05.12 05:39 Go to last post

  6. Angry Upgrading buildings

    Sunday 13th May ~ 3:05 PM CET hey, i have bug report, this happen to me for the second time now, I first clicked to upgrade one building and no...

    Started by digitalkudos, 13.05.12 13:27
    loss of resources, sawmill, upgrading
    • Replies: 1
    • Views: 3,290
    digitalkudos
    15.05.12 09:15 Go to last post

  7. Angry Pinewood cutters are scammers!

    Hi guys, it seems pinewood cutters level 3 are broken. They are giving same income as level 2. Here is my calculation file. Please check this.

    Started by nuub2k, 11.05.12 18:55
    • Replies: 6
    • Views: 57,535
    Coelwulf
    14.05.12 16:57 Go to last post

  8. Could you please fix the Recycling manufactory so they actually work?

    As title says could you fix the Recycling manufactory, as it seems it still uses lumber just as if placing a coal cooking plant despite the fact it...

    Started by Drakenmore, 12.05.12 15:06
    • Replies: 4
    • Views: 22,959
    BB_Azariel
    14.05.12 08:41 Go to last post

  9. connection failed

    I'm at level 16 of the tutorial and now I can't connect to the game. I've conquerred sector 8 last night and this morning I wanted continuing to...

    Started by Kalie, 01.12.11 08:51
    4 Pages •
    1 2 3 ... 4
    • Replies: 35
    • Views: 154,939
    BB_Azariel
    14.05.12 08:38 Go to last post

  10. Buffing friends

    Today when buffing friends buildings I have seen buffs disappear out of my star menu without them being used. As an example, I went to buff someone's...

    Started by Roachub, 14.05.12 01:19
    • Replies: 0
    • Views: 11,643
    Roachub
    14.05.12 01:19 Go to last post

  11. Fish Quest bug

    Hi I advised another player to post here as he has found a bug. He cannot log into the forums though, so he sent me the following: [21:01]...

    Started by Roachub, 13.05.12 20:06
    • Replies: 0
    • Views: 4,745
    Roachub
    13.05.12 20:06 Go to last post

  12. Visit from a friend and having a new guild tag

    This has happened to me twice and to someone else when i was visiting. Someone from another guild visits your land and suddenly your friends bar is...

    Started by Lohet, 13.05.12 17:55
    • Replies: 1
    • Views: 3,163
    MOD_PennyUK
    13.05.12 17:59 Go to last post

  13. Bug- news letter

    I still can't sign up for news letter reports error?:(

    Started by Dragonman92, 13.05.12 07:40
    • Replies: 0
    • Views: 6,370
    Dragonman92
    13.05.12 07:40 Go to last post

  14. Unhappy Mail Box

    Hello My Mail Box is acting strange D: it used to work fine... but after i deleted the messages now all im getting only trades messages and i am not...

    Started by MrJagger, 12.05.12 21:42
    • Replies: 0
    • Views: 5,897
    MrJagger
    12.05.12 21:42 Go to last post

  15. Lag

    Hi TSO support, The last month or so, lag has become more and more common in this game. Today I just lost a lot of troops because of this - when...

    Started by ArthurKing, 11.05.12 22:54
    lag
    • Replies: 0
    • Views: 13,999
    ArthurKing
    11.05.12 22:54 Go to last post

  16. chat window

    If i try and enlarge chat box and click the top, it grips it halfway down the chat box so if i move your mouse up i can enlarge box to such an...

    Started by dumb_and_dumber, 10.05.12 21:26
    chat box problem 3 Attachment(s)
    • Replies: 9
    • Views: 113,626
    Katastruzas
    11.05.12 20:54 Go to last post

  17. Building licence

    I have just removed a hardwood cutter and a hardwood sawmill because i wanted to build them another place. Then i build the sawmill and want to build...

    Started by Fixerix, 11.05.12 16:29
    • Replies: 1
    • Views: 18,904
    Nukar
    11.05.12 17:05 Go to last post

  18. Cannot add resource from star menu

    Hi, I have gained 150 iron ores either with a quest or the explorer found it, I don't remember exactly. It appeared in the star menu as usual,...

    Started by Tunci, 07.05.12 19:08
    • Replies: 5
    • Views: 16,777
    Tunci
    11.05.12 16:36 Go to last post

  19. Moved: Geologist resources findings report in mail

    Started by crysman, 09.05.12 18:43
    • Replies: -
    • Views: -
    crysman
    11.05.12 12:07 Go to last post

  20. Unhappy Traveller family only adds 1 settler

    I had a few times today that adding a Traveller family added only 1 settler. Also in the Star menu, it said: traverller family and under 1. The first...

    Started by SnipperBE, 10.05.12 14:21
    1 settler, family, traveller
    • Replies: 1
    • Views: 26,088
    Nukar
    10.05.12 16:50 Go to last post
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