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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,623
    BB_Saqui
    27.07.17 15:21 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,648
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  4. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 159,422
    BB_Trafffer
    08.11.23 11:58 Go to last post

  5. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,386,221
    topgearfan
    18.08.23 10:52 Go to last post

  6. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,591
    Urd123
    13.01.22 17:09 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 789,060
    Reapertje
    26.12.20 06:44 Go to last post

  1. The 35 second delay

    I've been watching this for a while now, long before the latest lag problems surfaced. I always found it odd, that buffing a building, or trying to...

    Started by Nogbad, 01.12.12 16:34
    • Replies: 2
    • Views: 6,689
    Tage
    02.12.12 05:29 Go to last post

  2. the 8 hour repop cycle for collectibles is broken

    http://forum.thesettlersonline.com/threads/32572-Change-Log-16-02-2016?p=296004&viewfull=1#post296004 CHANGES & IMPROVEMENTS Adventure: Mails...

    Started by Qualan, 20.03.16 18:47
    • Replies: 4
    • Views: 16,618
    Qualan
    20.03.16 21:11 Go to last post

  3. The 80 10 10 rule

    In life 80% of people keep quiet about issues. 10% will agree with the issues. 10% will not. I have called in to the forum simply to confirm...

    Started by Nuttymut, 06.10.12 11:15
    • Replies: 0
    • Views: 14,113
    Nuttymut
    06.10.12 11:15 Go to last post

  4. The Bandit Nightmare Quest

    Have been Level 50 for a long time and while still collecting coins on some adventures the counter is not changing and this quest will not finish or...

    Started by Lorja, 04.10.14 23:48
    • Replies: 6
    • Views: 59,210
    Dorotheus
    23.12.16 11:32 Go to last post

  5. the bandit nightmare quest

    i have the quest earn 10000 from epic adventures, and it is not crediting them when i get coins. is this a bug, how can i finish quest

    Started by arrakis, 24.01.14 00:00
    • Replies: 5
    • Views: 8,662
    tabman
    01.02.14 00:10 Go to last post

  6. The barrel ran dry.

    Fas as I have heard nobody on Sandycove got the free brew.

    Started by Dorotheus, 07.08.16 21:39
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 25,515
    Xibor
    09.08.16 21:26 Go to last post

  7. The Battle Quest

    Good Day, Can someone help me regarding the Quest named "The Battle" because i have met all the conditions to unlock the quest but it is still...

    Started by TyrGard, 02.12.12 09:45
    1 Attachment(s)
    • Replies: 5
    • Views: 42,757
    ejarle2013
    10.08.13 20:17 Go to last post

  8. The Bet - a boomerang quest

    Having fun with this quest . . . I am not interested in attempting / completing this side quest. So I delete it. If I then go off island on adventure...

    Started by unlucky, 28.11.12 18:01
    • Replies: 1
    • Views: 7,642
    aklbr
    29.11.12 00:18 Go to last post

  9. The Beta bonus

    Has something gone wrong with Newfoundland's presents? On Northisle and Sandychav, I received the bonus items as described on the home page, in a...

    Started by Nogbad, 21.08.13 02:17
    3 Pages •
    1 2 3
    • Replies: 23
    • Views: 15,437
    LadyBarbara
    22.08.13 18:28 Go to last post

  10. The betrayed little tailor cap intercept the generals that was not do that before

    Hello, this is not my first the betrayed little tailor , i played it a lot, last time was before 1 week, played it 2 or 3 times, but today I'm...

    Started by TheVictorious, 23.08.16 18:30
    • Replies: 2
    • Views: 6,156
    TheVictorious
    23.08.16 20:15 Go to last post

  11. The bugs keep coming

    Finally I managed to log in to the game, it worked yay.. For a couple of minutes that is.. I refreshed the game and now Im stuck on the same screen,...

    Started by Gambleros, 21.06.12 10:51
    • Replies: 2
    • Views: 3,346
    BB_Azariel
    21.06.12 13:46 Go to last post

  12. The Christmas Bakery, can't complete quest.

    Hi, as the title says, i can't complete it.. i have the flower and it's a green thing (look as a ticked mark) and it shows 50/50 but there is no...

    Started by Nightportier, 15.12.11 23:14
    • Replies: 3
    • Views: 18,475
    Speedy
    01.01.12 14:30 Go to last post

  13. Exclamation the coins

    I want to open a discussion about the existence of coins - as I see on the market nobody has coins now - or very few still have it. As I see it, for...

    Started by Adrian1st, 23.12.11 14:27
    • Replies: 2
    • Views: 2,667
    Adrian1st
    23.12.11 23:27 Go to last post

  14. The Collectors Path

    What is this path that is appearing? Is it leading me down into a black hole?

    Started by toucan, 18.12.21 20:40
    1 Attachment(s)
    • Replies: 2
    • Views: 7,594
    toucan
    19.12.21 09:48 Go to last post

  15. Arrow the copper quest

    when i sent my geologist to search for copper mines, it notified me that he hasnt foud no mines. x3. after log-out in, i had 3 copper mining sites...

    Started by adamrakicevic, 19.06.13 23:21
    bug, copper, quest
    • Replies: 2
    • Views: 10,378
    Dorotheus
    23.06.13 15:01 Go to last post

  16. the dargon rose ref borrowed force

    I am having problems I have produced enough lonely marble but it wont let go any further I also have enough steel too

    Started by dadof2, 25.04.13 19:46
    • Replies: 0
    • Views: 3,345
    dadof2
    25.04.13 19:46 Go to last post

  17. The Dark Priest error

    I can´t login to DP adventure! Why? Only get error and get kickt out when i try go to adventure.

    Started by JimmyGrondahl, 07.12.12 16:42
    1 Attachment(s)
    • Replies: 4
    • Views: 9,093
    MsMacbeth
    13.12.12 16:30 Go to last post

  18. Angry The diamond was misfastened

    I thought the confirmation window would pop up when I clicked the diamond acceleration button, but he just deducted more than 6000 diamonds from me....

    Started by aierhante7619, 10.04.23 23:40
    • Replies: 1
    • Views: 728
    DrunkStyle
    11.04.23 04:52 Go to last post

  19. The door for available to open and previous doors closed

    It has just happened, the door for today is available to open, and the previous doors closed even that I opened them, this is just weird: The...

    Started by TheVictorious, 16.12.17 09:23
    • Replies: 1
    • Views: 2,607
    kuubel
    16.12.17 09:31 Go to last post

  20. the dust settles in starfall

    i have the 5 lubricants in star but can not use as they are ghosted out ,it will take days to mine at this rate please can you sort this out i am not...

    Started by victoria333, 01.02.24 12:00
    2 Pages •
    1 2
    • Replies: 11
    • Views: 11,040
    BillyGoatGruff
    21.02.24 15:26 Go to last post
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