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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,561
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,382
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,463
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,452
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,102,067
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,412
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. possible bug on euro cup adventures????

    anyone help with this one??? was doing the 2nd match adventure and completed it when it said i had 7 mins remaining and as soon as i beat the...

    Started by Kerr, 10.06.12 10:51
    • Replies: 1
    • Views: 16,747
    10.06.12 16:58 Go to last post
  2. stuck at lvl 9

    I made all the tutorial quests and im 9,5 lvl. Next quest ask ne ti build cooking plant wich is lvl 10. And i couldnt find any method to increase...

    Started by aspartam, 10.06.12 06:11
    • Replies: 1
    • Views: 3,484
    10.06.12 06:11 Go to last post
  3. lvl 3 BWS not starting

    Hey - I made a new BWS and upgraded it to lvl 3 before it got a chance to start then when finished the upgrade it never started it kept showing...

    Started by Cajun_Jon, 09.06.12 14:21
    • Replies: 0
    • Views: 7,822
    09.06.12 14:21 Go to last post
  4. Flowerbed flag

    Hello, i have question. I bought this item, but instead the Czech flag is in my menu flag of France. Is it possible to somehow change the item...

    Started by MadMaxipes, 09.06.12 10:00
    flag, flowerbed, footballs
    • Replies: 0
    • Views: 21,531
    09.06.12 10:00 Go to last post
  5. Exclamation Bug - laying road

    Hi sometimes when I lay a road down the landscape behind it, i.e. dirt or stone etc appears to the on top of the raod, to get over this issue i have...

    Started by Steigers, 18.04.12 14:15
    • Replies: 1
    • Views: 7,930
    09.06.12 08:34 Go to last post
  6. Quests really taking the p

    OK, logging in today, what 2 new daily quests do I receive? 1: Complete Stealing From The Rich for 200 LB. 2: Complete Outlaws for something a...

    Started by Nogbad, 07.06.12 23:58
    • Replies: 2
    • Views: 7,669
    08.06.12 19:44 Go to last post
  7. Don't get footballs or new matches

    Hi. Got a problem here. This is what happened; First I started the first match, normal version (the one I recieved) and then I canceled it (don't...

    Started by Nihilista, 08.06.12 00:45
    • Replies: 7
    • Views: 63,248
    08.06.12 14:18 Go to last post
  8. Resource units suffering from narcolepsy

    I have some buildings that decided to fall asleep last night. I did not put them to sleep and when i went to wake them up it stopped production. So i...

    Started by Whitey, 07.06.12 09:21
    • Replies: 3
    • Views: 6,837
    08.06.12 11:20 Go to last post
  9. System did not count my day 7

    I'm active every single day,today was my seventh day in a row, and the system counted it as day 1 instead of day seven, and i didn't get my 45 gems....

    Started by DukeArdelis, 08.06.12 07:39
    • Replies: 2
    • Views: 4,941
    08.06.12 08:11 Go to last post
  10. iron in star menu

    the other thread opened yesterday is closed - no reply why or whether and if, how it was resolved. inGameNick: ExoticDancer I have by now 4...

    Started by ExoticDancer, 06.06.12 07:16
    • Replies: 4
    • Views: 11,761
    08.06.12 02:05 Go to last post
  11. Unhappy Blank page

    How can any1 complete quests, whan there is everyday trouble with loging in?

    Started by Dexxxl, 07.06.12 11:32
    • Replies: 2
    • Views: 20,854
    07.06.12 17:57 Go to last post
  12. Vet general bug on matchs adventure

    Right i have sent my Vet general to attack and when he came back i found i lost like 1 recruit 1 sword cause the extra recruits where not added and...

    Started by Krillin, 07.06.12 01:43
    • Replies: 3
    • Views: 7,022
    07.06.12 10:12 Go to last post
  13. losing trade

    by trading in the chat if lost my stuff

    Started by kentet, 31.03.12 22:36
    • Replies: 3
    • Views: 9,154
    06.06.12 14:07 Go to last post
  14. Exclamation Arrange trade tab doesn't sort numerically

    If you arrange the trade tab by, say, offer, it sorts alphanumerically. This means within the same good, the numbers aren't sorted. eg Gold 16...

    Started by Zerotan, 05.06.12 16:18
    • Replies: 0
    • Views: 4,623
    05.06.12 16:18 Go to last post
  15. Problem: Adventure lost

    I started an adventure but the little window is not coming in the screen. Waited for an hour now? The adventure also is removed from the star-menu....

    Started by Langwin, 05.06.12 14:54
    • Replies: 2
    • Views: 3,141
    05.06.12 14:58 Go to last post
  16. Question Building Upgrades - Minor Bug?

    Dunno if this bug has already been highlighted: In the tutorial (level 11 or 12 I believe) you are tasked with upgrading a building. When you...

    Started by Mal-D, 24.05.12 13:01
    • Replies: 5
    • Views: 25,460
    05.06.12 09:42 Go to last post
  17. Iron smelter stopped working

    My iron smelter just got stuck and wont produce any more iron ingots. It got stuck somewhere between upgrade from level 4>5 ( at the moment at 45% of...

    Started by Zteelblade, 31.05.12 20:44
    • Replies: 3
    • Views: 24,676
    05.06.12 04:59 Go to last post
  18. Arrow Marble quarries; transient Workers; Storage issues

    Dear Abby, I just noticed in Sector 8 that TWO marble quarries are being worked simultaneously, even though I only have ONE marble mason in that...

    Started by Elles0705, 05.06.12 02:35
    fisher, marble, sectors, storage, workers
    • Replies: 1
    • Views: 9,447
    05.06.12 02:39 Go to last post
  19. iron in star menu

    cannot clear iron in the star menu,any help?

    Started by lindsbeats, 04.06.12 23:57
    iron, star menu
    • Replies: 0
    • Views: 5,679
    04.06.12 23:57 Go to last post
  20. Question Can't claim sector

    I have just killed all bandit post and the chief, but I am not allowed to claim the sector by building a new storehouse :confused: What am i...

    Started by WesleySniper, 04.06.12 08:14
    • Replies: 5
    • Views: 41,059
    04.06.12 15:31 Go to last post

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