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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,955
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,185
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,428
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,727
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,862
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,094
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. swords

    From same amount of iron as copper produces 10 times less swords. Why?

    Started by nem0cze, 13.06.12 07:49
    • Replies: 0
    • Views: 24,068
    nem0cze
    13.06.12 07:49 Go to last post

  2. Exclamation Design Bug: Msg Text panel sizing

    Discovered this design error when messing about with resizing of the text panel (Global/Help/News panel) to maximum. You loose the Icons to shrink it...

    Started by Raidhar, 10.06.12 00:03
    logout, panel, resize, text
    • Replies: 6
    • Views: 15,603
    MOD_PennyUK
    12.06.12 18:14 Go to last post

  3. Missing gold

    I recently sold the adventure "Horseback" to a player named w192. It is clear that I received the money appropriately, as I stood at approximately...

    Started by Pitmedden, 12.06.12 05:18
    • Replies: 2
    • Views: 5,783
    Pitmedden
    12.06.12 17:05 Go to last post

  4. game problem

    There is a problem with the game. The page doesn't load after log in.

    Started by ehless, 04.06.12 22:01
    • Replies: 6
    • Views: 11,820
    BB_Azariel
    12.06.12 08:42 Go to last post

  5. Gems Spent Accidently

    While finishing some quests today I accidentally clicked the "Finish quest instantly" button thus using the gems I had been saving to buy something...

    Started by Sylaman, 08.06.12 03:59
    • Replies: 1
    • Views: 12,141
    Simkin
    11.06.12 13:50 Go to last post

  6. Missing troops and Support Form problem :S

    Firstly I seem to have had 40 Cavalry disappear during "Match Two" between viewing my home island, sending a new general and revisiting the match.. ...

    Started by Nashius-Maximus, 07.06.12 11:29
    missing troops, problem, support form
    • Replies: 8
    • Views: 130,148
    LadyNipa
    11.06.12 13:27 Go to last post

  7. Poll Poll: How to normal login (Username pass) if created with FB acc

    Hi. I have maybi uniqe problem or not, at school they block FB so i have no way of login in to settlers onlie. I made acc with help of FB...

    Started by Strelicija, 10.06.12 21:13
    conecting wisout facebook
    • Replies: 1
    • Views: 15,066
    BB_Azariel
    11.06.12 08:42 Go to last post

  8. possible bug on euro cup adventures????

    anyone help with this one??? was doing the 2nd match adventure and completed it when it said i had 7 mins remaining and as soon as i beat the...

    Started by Kerr, 10.06.12 10:51
    • Replies: 1
    • Views: 16,992
    Nogbad
    10.06.12 16:58 Go to last post

  9. stuck at lvl 9

    I made all the tutorial quests and im 9,5 lvl. Next quest ask ne ti build cooking plant wich is lvl 10. And i couldnt find any method to increase...

    Started by aspartam, 10.06.12 06:11
    • Replies: 1
    • Views: 3,513
    aspartam
    10.06.12 06:11 Go to last post

  10. lvl 3 BWS not starting

    Hey - I made a new BWS and upgraded it to lvl 3 before it got a chance to start then when finished the upgrade it never started it kept showing...

    Started by Cajun_Jon, 09.06.12 14:21
    • Replies: 0
    • Views: 7,846
    Cajun_Jon
    09.06.12 14:21 Go to last post

  11. Flowerbed flag

    Hello, i have question. I bought this item, but instead the Czech flag is in my menu flag of France. Is it possible to somehow change the item...

    Started by MadMaxipes, 09.06.12 10:00
    flag, flowerbed, footballs
    • Replies: 0
    • Views: 22,410
    MadMaxipes
    09.06.12 10:00 Go to last post

  12. Exclamation Bug - laying road

    Hi sometimes when I lay a road down the landscape behind it, i.e. dirt or stone etc appears to the on top of the raod, to get over this issue i have...

    Started by Steigers, 18.04.12 14:15
    • Replies: 1
    • Views: 8,230
    Poegel
    09.06.12 08:34 Go to last post

  13. Quests really taking the p

    OK, logging in today, what 2 new daily quests do I receive? 1: Complete Stealing From The Rich for 200 LB. 2: Complete Outlaws for something a...

    Started by Nogbad, 07.06.12 23:58
    • Replies: 2
    • Views: 7,723
    unlucky
    08.06.12 19:44 Go to last post

  14. Don't get footballs or new matches

    Hi. Got a problem here. This is what happened; First I started the first match, normal version (the one I recieved) and then I canceled it (don't...

    Started by Nihilista, 08.06.12 00:45
    • Replies: 7
    • Views: 63,321
    Nihilista
    08.06.12 14:18 Go to last post

  15. Resource units suffering from narcolepsy

    I have some buildings that decided to fall asleep last night. I did not put them to sleep and when i went to wake them up it stopped production. So i...

    Started by Whitey, 07.06.12 09:21
    1 Attachment(s)
    • Replies: 3
    • Views: 6,860
    Whitey
    08.06.12 11:20 Go to last post

  16. System did not count my day 7

    I'm active every single day,today was my seventh day in a row, and the system counted it as day 1 instead of day seven, and i didn't get my 45 gems....

    Started by DukeArdelis, 08.06.12 07:39
    • Replies: 2
    • Views: 4,972
    DukeArdelis
    08.06.12 08:11 Go to last post

  17. iron in star menu

    the other thread opened yesterday is closed - no reply why or whether and if, how it was resolved. inGameNick: ExoticDancer I have by now 4...

    Started by ExoticDancer, 06.06.12 07:16
    • Replies: 4
    • Views: 11,807
    ExoticDancer
    08.06.12 02:05 Go to last post

  18. Unhappy Blank page

    How can any1 complete quests, whan there is everyday trouble with loging in?

    Started by Dexxxl, 07.06.12 11:32
    • Replies: 2
    • Views: 21,705
    ochrid
    07.06.12 17:57 Go to last post

  19. Vet general bug on matchs adventure

    Right i have sent my Vet general to attack and when he came back i found i lost like 1 recruit 1 sword cause the extra recruits where not added and...

    Started by Krillin, 07.06.12 01:43
    • Replies: 3
    • Views: 7,066
    BB_Azariel
    07.06.12 10:12 Go to last post

  20. losing trade

    by trading in the chat if lost my stuff

    Started by kentet, 31.03.12 22:36
    • Replies: 3
    • Views: 9,724
    TheGreatEnvy
    06.06.12 14:07 Go to last post
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