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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,391
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,366
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,400
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,006
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,885
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,318
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Completed Quests - No Reward

    I've completed both of today's tasks but I've not received the reward for doing so. Is there a glitch with tasks today? :confused:

    Started by Ragamuffin, 21.05.12 18:06
    • Replies: 4
    • Views: 17,716
    04.06.12 13:58 Go to last post
  2. Trade gold not added

    i setup a trade in the trade tab. Seeling 400 horses for 19gc. accepted 2 or 3 trade requests and have not received gold for either. i'm sure this...

    Started by imy300, 02.06.12 08:00
    • Replies: 2
    • Views: 12,078
    04.06.12 13:43 Go to last post
  3. Basket

    Hi, I had 3 baskets to buff and I used them on two same buildings an all 3 disappeared and only buffed one building

    Started by TheNemcik, 03.06.12 01:20
    • Replies: 1
    • Views: 5,234
    04.06.12 13:38 Go to last post
  4. Bugged location

    i built the cutter, it worked fine. i captured sector 5, and it started doing this (see picture). i destroyed it, rebuilt it, it cut at least 1 tree,...

    Started by Talvald, 03.06.12 10:50
    • Replies: 2
    • Views: 10,139
    03.06.12 23:11 Go to last post
  5. a little problem

    i put in queue to build two ore mines. first was a copper mine. i change my mind and delete those ore mines. They dissapear but with ore spot ! I...

    Started by Jiji, 29.05.12 08:06
    • Replies: 4
    • Views: 17,123
    03.06.12 18:16 Go to last post
  6. missing troops

    i have just sent a general,and some troops back to my main game from the traitors map, and all the remaining troops in that garrison disappeared,I.E...

    Started by TOM1, 17.05.12 16:47
    • Replies: 2
    • Views: 10,298
    03.06.12 16:14 Go to last post
  7. Plugins that failed.

    Hello, I'm Mark and I'm from Brazil. I'm playing Settlers 4 servers and everything was going well until the fourth appeared that "there is no way to...

    Started by marcosmab, 03.06.12 01:39
    • Replies: 1
    • Views: 5,186
    03.06.12 07:08 Go to last post
  8. Annoying login bug

    This started after an update several weeks back. The initial 'splash screen', (the one with the picture of a settlement and the Ubisoft logo), now...

    Started by Nogbad, 02.06.12 01:09
    • Replies: 0
    • Views: 13,450
    02.06.12 01:09 Go to last post
  9. Smile Small bug

    Hi, On start, sorry for my English. I found small bug i the Settlers: Sfter consumption of Wheatfield, when amount of wheat is equal 0, we can...

    Started by Aimer, 05.12.11 18:39
    • Replies: 2
    • Views: 19,502
    01.06.12 21:45 Go to last post
  10. Lightbulb Login problems

    Hi folks, This is for the Developers really but I think this would be helpful. Would it be possible to allow the use of Uplay AND Facebook; or...

    Started by Drakonix-S, 01.06.12 09:38
    • Replies: 1
    • Views: 8,319
    01.06.12 13:29 Go to last post
  11. Angry Uplay unavailable

    Hello, I'm used to connect via Uplay to play my favorite game... But today, Uplay does not wan't me to connect here... But it works on...

    Started by Triplox, 31.05.12 10:46
    • Replies: 5
    • Views: 15,977
    01.06.12 13:26 Go to last post
  12. Redeem voucher

    Hello, I try to redeem a voucher. This is what they tell me: A general error has occurred. Please refresh the page and try again Why cant't I...

    Started by Vydee, 31.05.12 16:59
    • Replies: 1
    • Views: 18,257
    31.05.12 18:34 Go to last post
  13. Bugged battle

    I just had a battle where I sent 134 recruits, 21 militia and 45 soldiers. It should be a win with a loss of 134 recruit. Instead I lose the battle....

    Started by SerLucifer, 31.05.12 14:17
    • Replies: 0
    • Views: 13,876
    31.05.12 14:17 Go to last post
  14. Gems

    I just bought some gems and they have not been added to my game. What can I do?

    Started by xXSabrinaXx, 31.05.12 07:33
    • Replies: 3
    • Views: 61,996
    31.05.12 07:52 Go to last post
  15. Can not access the game

    Hello, I just created an account and tried to play but when I press the "Play Now" button I`m redirected to a page with a loading screen on it...

    Started by TheDrop, 30.05.12 16:49
    • Replies: 1
    • Views: 30,515
    30.05.12 19:42 Go to last post
  16. cannot access existing account

    I have an existing account in North Isle (realm 2) which I have been working on for months and spent a lot of money on gems for and now I cannot...

    Started by Sir-Whingealot, 30.05.12 02:04
    • Replies: 1
    • Views: 9,819
    30.05.12 09:50 Go to last post
  17. Unmanned buildings becoming productive.

    I've built several "well II"s and upgraded them before they got manned... and not, still being unmanned, their resovoir is decreasing... I haven't...

    Started by Roffemuffe, 29.05.12 13:37
    • Replies: 1
    • Views: 5,100
    29.05.12 22:10 Go to last post
  18. Needed feature!

    One feature I really lack is a timer on buffed buildings. When I click on a building to see its status would I like to have a count down timer to...

    Started by Battenberg, 15.03.12 18:16
    buffed buildings, timer
    • Replies: 2
    • Views: 9,204
    29.05.12 18:41 Go to last post
  19. I cannot get ingame...

    All i get is a blue screen, nothing happens, nothing is loading, does anyone else have the same problem? Sincerely Gammelbold

    Started by Gammelbold, 29.05.12 11:22
    • Replies: 1
    • Views: 6,212
    29.05.12 11:37 Go to last post
  20. Unhappy bying gems

    I bought gems in the gemshop twice for 9,99 but i never recieved them :(. what must i do??????????????????????

    Started by Madam_Lefoux, 26.05.12 10:28
    • Replies: 1
    • Views: 3,272
    28.05.12 09:32 Go to last post

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