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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,048
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,739
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,149
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,514
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,630
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,064
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Iron smelter stopped working

    My iron smelter just got stuck and wont produce any more iron ingots. It got stuck somewhere between upgrade from level 4>5 ( at the moment at 45% of...

    Started by Zteelblade, 31.05.12 20:44
    • Replies: 3
    • Views: 24,779
    Billybutt
    05.06.12 04:59 Go to last post

  2. Arrow Marble quarries; transient Workers; Storage issues

    Dear Abby, I just noticed in Sector 8 that TWO marble quarries are being worked simultaneously, even though I only have ONE marble mason in that...

    Started by Elles0705, 05.06.12 02:35
    fisher, marble, sectors, storage, workers
    • Replies: 1
    • Views: 9,482
    Tierarzt
    05.06.12 02:39 Go to last post

  3. iron in star menu

    cannot clear iron in the star menu,any help?

    Started by lindsbeats, 04.06.12 23:57
    iron, star menu
    • Replies: 0
    • Views: 5,689
    lindsbeats
    04.06.12 23:57 Go to last post

  4. Question Can't claim sector

    I have just killed all bandit post and the chief, but I am not allowed to claim the sector by building a new storehouse :confused: What am i...

    Started by WesleySniper, 04.06.12 08:14
    1 Attachment(s)
    • Replies: 5
    • Views: 41,118
    WesleySniper
    04.06.12 15:31 Go to last post

  5. Completed Quests - No Reward

    I've completed both of today's tasks but I've not received the reward for doing so. Is there a glitch with tasks today? :confused:

    Started by Ragamuffin, 21.05.12 18:06
    • Replies: 4
    • Views: 17,748
    BB_Azariel
    04.06.12 13:58 Go to last post

  6. Trade gold not added

    i setup a trade in the trade tab. Seeling 400 horses for 19gc. accepted 2 or 3 trade requests and have not received gold for either. i'm sure this...

    Started by imy300, 02.06.12 08:00
    • Replies: 2
    • Views: 12,092
    BB_Azariel
    04.06.12 13:43 Go to last post

  7. Basket

    Hi, I had 3 baskets to buff and I used them on two same buildings an all 3 disappeared and only buffed one building

    Started by TheNemcik, 03.06.12 01:20
    • Replies: 1
    • Views: 5,462
    BB_Azariel
    04.06.12 13:38 Go to last post

  8. Bugged location

    i built the cutter, it worked fine. i captured sector 5, and it started doing this (see picture). i destroyed it, rebuilt it, it cut at least 1 tree,...

    Started by Talvald, 03.06.12 10:50
    1 Attachment(s)
    • Replies: 2
    • Views: 10,166
    Nogbad
    03.06.12 23:11 Go to last post

  9. a little problem

    i put in queue to build two ore mines. first was a copper mine. i change my mind and delete those ore mines. They dissapear but with ore spot ! I...

    Started by Jiji, 29.05.12 08:06
    • Replies: 4
    • Views: 17,159
    MKas
    03.06.12 18:16 Go to last post

  10. missing troops

    i have just sent a general,and some troops back to my main game from the traitors map, and all the remaining troops in that garrison disappeared,I.E...

    Started by TOM1, 17.05.12 16:47
    • Replies: 2
    • Views: 10,389
    unlucky
    03.06.12 16:14 Go to last post

  11. Plugins that failed.

    Hello, I'm Mark and I'm from Brazil. I'm playing Settlers 4 servers and everything was going well until the fourth appeared that "there is no way to...

    Started by marcosmab, 03.06.12 01:39
    • Replies: 1
    • Views: 5,224
    Tierarzt
    03.06.12 07:08 Go to last post

  12. Annoying login bug

    This started after an update several weeks back. The initial 'splash screen', (the one with the picture of a settlement and the Ubisoft logo), now...

    Started by Nogbad, 02.06.12 01:09
    • Replies: 0
    • Views: 13,541
    Nogbad
    02.06.12 01:09 Go to last post

  13. Smile Small bug

    Hi, On start, sorry for my English. I found small bug i the Settlers: Sfter consumption of Wheatfield, when amount of wheat is equal 0, we can...

    Started by Aimer, 05.12.11 18:39
    • Replies: 2
    • Views: 19,527
    Bunkergate7
    01.06.12 21:45 Go to last post

  14. Lightbulb Login problems

    Hi folks, This is for the Developers really but I think this would be helpful. Would it be possible to allow the use of Uplay AND Facebook; or...

    Started by Drakonix-S, 01.06.12 09:38
    • Replies: 1
    • Views: 8,335
    Ian123
    01.06.12 13:29 Go to last post

  15. Angry Uplay unavailable

    Hello, I'm used to connect via Uplay to play my favorite game... But today, Uplay does not wan't me to connect here... But it works on...

    Started by Triplox, 31.05.12 10:46
    • Replies: 5
    • Views: 16,036
    Ian123
    01.06.12 13:26 Go to last post

  16. Redeem voucher

    Hello, I try to redeem a voucher. This is what they tell me: A general error has occurred. Please refresh the page and try again Why cant't I...

    Started by Vydee, 31.05.12 16:59
    • Replies: 1
    • Views: 18,273
    hades8840
    31.05.12 18:34 Go to last post

  17. Bugged battle

    I just had a battle where I sent 134 recruits, 21 militia and 45 soldiers. It should be a win with a loss of 134 recruit. Instead I lose the battle....

    Started by SerLucifer, 31.05.12 14:17
    • Replies: 0
    • Views: 13,928
    SerLucifer
    31.05.12 14:17 Go to last post

  18. Gems

    I just bought some gems and they have not been added to my game. What can I do?

    Started by xXSabrinaXx, 31.05.12 07:33
    • Replies: 3
    • Views: 62,066
    Tierarzt
    31.05.12 07:52 Go to last post

  19. Can not access the game

    Hello, I just created an account and tried to play but when I press the "Play Now" button I`m redirected to a page with a loading screen on it...

    Started by TheDrop, 30.05.12 16:49
    • Replies: 1
    • Views: 30,653
    BlueFairy
    30.05.12 19:42 Go to last post

  20. cannot access existing account

    I have an existing account in North Isle (realm 2) which I have been working on for months and spent a lot of money on gems for and now I cannot...

    Started by Sir-Whingealot, 30.05.12 02:04
    • Replies: 1
    • Views: 9,834
    BB_Azariel
    30.05.12 09:50 Go to last post
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