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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 37,925
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 148,715
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,367,286
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 166,609
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 770,696
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 183,617
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. missing troops

    just returned to my home island from an adventure and 90% of my troops are missing!! when on the adventure i leave the sliders at zero so that i can...

    Started by Aerys_TarGaryen, 05.05.12 23:23
    • Replies: 2
    • Views: 9,586
    06.05.12 00:11 Go to last post
  2. Angry missing troops also

    i've lost 141 cav somewhere, i had 200 and done all the easy camps, no cav losses, i took them out to change to longbows for the final camp on...

    Started by FredFlintstone, 05.05.12 23:37
    • Replies: 0
    • Views: 5,542
    05.05.12 23:37 Go to last post
  3. Cant build Army

    I have 28 free settlers. I have 114 bronze swords. I have 171 bows. I have 345 brew. But i still cannot raise an army. The slider says 4/4 and...

    Started by Flickwick, 05.05.12 11:44
    • Replies: 2
    • Views: 10,703
    05.05.12 12:05 Go to last post
  4. No access to server

    Been trying for a few minutes. Is this just the servers down early for the maintenance?

    Started by Lymond, 02.05.12 23:26
    7 Pages
    1 2 3 ... 7
    • Replies: 69
    • Views: 97,726
    05.05.12 09:28 Go to last post
  5. Question Bandit Camp bug? sector 9 - empty camp still standing

    My general lost a battle and was wounded - I'm used to this.... however, when I click on the camp he attacked, there are no bandits left. I...

    Started by Elles0705, 05.05.12 01:21
    bandit camp, bug, wounded
    • Replies: 1
    • Views: 33,126
    05.05.12 02:32 Go to last post
  6. wont load to server

    I just loaded up started to hunt for new mines and replacing wheat fields, went to go to my friends map to do some buffing and all of a sudden it...

    Started by cowbag, 04.05.12 22:26
    • Replies: 2
    • Views: 20,814
    04.05.12 22:31 Go to last post
  7. Building licences

    When my mine iron/copper has depleted and you click the tear down building i'm not getting my building licences back this have happed over 5 times...

    Started by Darkharry, 04.05.12 19:27
    • Replies: 1
    • Views: 10,707
    04.05.12 22:23 Go to last post
  8. Possible Shop Inconsistency - Test Server

    Ignore this. It is down to a lack of footballs...

    Started by Hypaspist, 04.05.12 20:54
    • Replies: 0
    • Views: 4,955
    04.05.12 20:54 Go to last post
  9. Losing buffs

    Today I had 4 solid sandwiches, but only got 3 buffs out of them. Buffed two coal mines, and a hardwood cutter then the buffs ran out. Have seen...

    Started by EricTViking, 04.05.12 20:21
    • Replies: 0
    • Views: 7,662
    04.05.12 20:21 Go to last post
  10. Won't level from 12

    Hi just wondering why I can't level up to 13 to do the brew quest and can't really do much else e.g like fighting and gaining more exp kind...

    Started by Snotlove, 04.05.12 19:15
    • Replies: 0
    • Views: 3,676
    04.05.12 19:15 Go to last post
  11. Unhappy Buffs

    Yesterday i buffed my coinage with a rabbitleg which is supposed to work for 3 days. Now after 1 day it stopped, 2 days early. Some basket buffs...

    Started by Dutchky, 04.05.12 18:14
    • Replies: 0
    • Views: 8,187
    04.05.12 18:14 Go to last post
  12. Building disappears

    Hi, i bought a stable few hours ago. I just checked my horses resources and i noticed that i have only 19 horses, and my stable building disappears....

    Started by Janduro, 02.05.12 20:22
    • Replies: 3
    • Views: 6,321
    04.05.12 14:25 Go to last post
  13. Exclamation Bug: No "Are you sure" style confirmation box when clicking on Instant complete

    There is no "Are you sure" style confirmation box when clicking on Instant complete in provision house. Just accidentally clicked on that icon and...

    Started by StarCaller, 04.05.12 12:36
    box, bug, confirmation, house, provision
    • Replies: 1
    • Views: 14,706
    04.05.12 13:26 Go to last post
  14. Lost invite letter?

    Before this week maintenance, I invite my friend "wkwtb" join advanture"The Dark Priests". After the maintenance, he told me his invite letter was...

    Started by BillyHerrington, 03.05.12 10:09
    • Replies: 5
    • Views: 20,987
    04.05.12 07:10 Go to last post
  15. Exclamation Hi supportmanager

    i found bug on game or error becose i send trade request 200 coins for 100 iron sword and i lost 200 coins 100 swords are nor comming.send me back...

    Started by Dezyrius, 03.05.12 23:48
    • Replies: 1
    • Views: 4,261
    04.05.12 06:34 Go to last post
  16. QUest is not completing and i keep getting bad server calls

    hello, can anybody help me?? im currently on the quest "HIgh Request" and i have had a quest the other day.. i fullfilled all requirements but...

    Started by Lilithu, 03.05.12 16:17
    • Replies: 0
    • Views: 6,947
    03.05.12 16:17 Go to last post
  17. not receiving rewards for daily quests

    last 2 daily quests i finished didn't gave me the reward. I assume this is a bug. today the quest was "stock 1k marble" and yesterday the quest was...

    Started by Mispunt, 26.04.12 13:13
    • Replies: 2
    • Views: 18,802
    02.05.12 23:38 Go to last post
  18. Server call failed

    Hi I'm connecting from western Australia I'm a network technician and my internet is working fine however I can not stay logged in since the...

    Started by bluxwave, 13.04.12 04:40
    2 Pages
    1 2
    • Replies: 14
    • Views: 84,244
    02.05.12 19:59 Go to last post
  19. general keeps on fighting at a camp

    hi, when a general hits a camp in a adv., they keep on fighting outside the camp. (the bit with dust moving about) the general never returns...

    Started by Vinnynld, 02.05.12 14:59
    • Replies: 2
    • Views: 10,155
    02.05.12 16:56 Go to last post
  20. lost battle bug

    Just lost a battle and lost all of my units, even the units that weren't attached to the attacking general. Is this a bug or a feature?

    Started by Akie, 02.05.12 12:03
    • Replies: 1
    • Views: 2,402
    02.05.12 12:06 Go to last post

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