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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,405
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,368
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,412
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,042
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,901
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,347
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Stuck at 'TIp of the Day'

    Hi there, Ever since the maintenance on Thursday morning I've been unable to log in, I get stuck at the 'tip of the day' window. Originally It was...

    Started by Venine, 25.05.12 11:15
    • Replies: 5
    • Views: 42,286
    BlueFairy
    28.05.12 07:08 Go to last post

  2. zzz sign

    Hi. Sometimes, the "ZZZ" sign, showing above the building after one stops production, disappears.

    Started by ehless, 27.05.12 23:38
    • Replies: 0
    • Views: 19,990
    ehless
    27.05.12 23:38 Go to last post

  3. Virginmedia Customers Blocked from UBIsoft websites and online games.

    It happened earlier today (Tuesday) a couple of times, but I assumed it was my isp's fault, but now I can't get past the 'tip of the day' window...

    Started by JasB, 22.05.12 17:38
    5 Pages •
    1 2 3 ... 5
    • Replies: 48
    • Views: 57,643
    Figrin
    27.05.12 22:19 Go to last post

  4. hackers

    Hi. Hey support team, i think someone is cracking the code.... I was offered a trade (coming outo of nowhere) that i didn't place on the trade...

    Started by ehless, 26.05.12 20:54
    • Replies: 4
    • Views: 4,821
    ehless
    27.05.12 12:27 Go to last post

  5. Trade Problems

    Hello, i want to report that my last 2 trades i dont receive the goods but i lost what i offer... im waiting for the return for a couple of hours...

    Started by KaTD, 25.05.12 22:56
    • Replies: 2
    • Views: 7,256
    Malawi
    26.05.12 22:06 Go to last post

  6. No new building licenses

    i have freed the next sector but i haven't obtained any building license in the star menu and obviously i didn't use it already please help me on...

    Started by SirSaeed, 26.05.12 16:46
    buff
    • Replies: 9
    • Views: 41,776
    SirSaeed
    26.05.12 19:26 Go to last post

  7. linking account to facebook

    Hello i got a problem linking my excisting account to facebook i think i tryed everything but i only seem to get the option to start again ...

    Started by Freakofiel, 17.05.12 12:44
    • Replies: 4
    • Views: 8,267
    Freakofiel
    26.05.12 19:03 Go to last post

  8. Adventure-loots

    Today i played an adventure with Drippp. I invited him into my Dark priests adventure, for which he payed me 145 coins. While we were both...

    Started by Grow, 25.05.12 18:24
    • Replies: 4
    • Views: 17,749
    Grow
    26.05.12 10:56 Go to last post

  9. Angry This is make me crazy!!!

    almost one weeks I did not get login reward, all the reward is disappeared!!! and then the whole screen go black ...WHAT HAPPENED TO THIS GAME!! I...

    Started by DHANI24, 24.05.12 09:43
    • Replies: 2
    • Views: 8,821
    DHANI24
    26.05.12 02:53 Go to last post

  10. Unhappy Missing gold ore

    Hello people, I have the quest: obtaint at least 50 gold ore through trade and make 50 gold ore availeble in your storage. I stopped my gold...

    Started by Fjordjuh, 25.05.12 20:52
    • Replies: 1
    • Views: 3,957
    TheBadger
    25.05.12 21:16 Go to last post

  11. Victor the vicious adventure

    hey really want to speak to somebody who can help so if they can get in touch with me id much appreciate it... ive had a big problem with victor the...

    Started by Stoid2012, 25.05.12 19:33
    • Replies: 0
    • Views: 19,404
    Stoid2012
    25.05.12 19:33 Go to last post

  12. help me

    I pay the gem krystals but not take den gems

    Started by tasosmajin, 25.05.12 17:02
    • Replies: 0
    • Views: 1,919
    tasosmajin
    25.05.12 17:02 Go to last post

  13. can not connect or log in

    for some reason i can not connect to the site let alone log in.. at the moment of writing this i am using a broadband mobile dongle as it was the...

    Started by hades8840, 25.05.12 12:00
    • Replies: 2
    • Views: 257,531
    Sanddollar
    25.05.12 16:27 Go to last post

  14. Lightbulb Returning General Storehouse & Production Buildings (Buggy Square!)

    A Bug that is created By general returning from adventure General prevents settlers accessing Storehouse or production building (I doubt this will...

    Started by TheBadger, 25.05.12 16:11
    1 Attachment(s)
    • Replies: 0
    • Views: 13,182
    TheBadger
    25.05.12 16:11 Go to last post

  15. Smile Double Rewards appears, but only one is useful

    Hi, I recently noticed when I win a battle the loot price appears twice, but when I applied it to the major house, one of them do nothing, and...

    Started by Wolfenio, 25.05.12 02:06
    • Replies: 1
    • Views: 10,022
    Qualan
    25.05.12 02:11 Go to last post

  16. Unhappy Flash t?

    I have tried installing on notebook but says I have not got Flash T installed, have installed latest flash player but still no joy. Can't find...

    Started by grindle, 23.05.12 20:04
    flashplayer
    • Replies: 1
    • Views: 13,252
    BB_Azariel
    24.05.12 09:10 Go to last post

  17. No quest rewards-- daily bug?

    So this is the 4th day in a row i have finished my daily quest and not gotten the reward emailed to me. every day i put in my support ticket and hear...

    Started by paxdruidia, 22.05.12 02:56
    • Replies: 7
    • Views: 15,171
    Tierarzt
    23.05.12 15:11 Go to last post

  18. Adventure Invite Problem

    I invite one friend to join my adventure and he didn't accept in 8 hours. Now his invitation in game mail disappeared and can't join. But in my...

    Started by Elisiss, 14.05.12 10:58
    1 Attachment(s)
    • Replies: 4
    • Views: 15,684
    BB_Azariel
    23.05.12 13:28 Go to last post

  19. Arrow Player level status.

    My log-on profile has developed a loop and cannot advance in the game, due to a dis-function when completing the last quest. has anyone had this...

    Started by Muzz2, 22.05.12 18:03
    locked., profile
    • Replies: 1
    • Views: 4,967
    BB_Azariel
    23.05.12 13:16 Go to last post

  20. trade offer

    i can't make a trade offer because the trade menu does not fade in the game window.

    Started by drupke, 11.04.12 02:46
    • Replies: 2
    • Views: 9,258
    BB_Azariel
    23.05.12 13:14 Go to last post
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