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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 39,710
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 155,845
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,378,836
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 169,578
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 781,670
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 185,447
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Server call failed

    Hi I'm connecting from western Australia I'm a network technician and my internet is working fine however I can not stay logged in since the...

    Started by bluxwave, 13.04.12 04:40
    2 Pages
    1 2
    • Replies: 14
    • Views: 85,285
    02.05.12 19:59 Go to last post
  2. general keeps on fighting at a camp

    hi, when a general hits a camp in a adv., they keep on fighting outside the camp. (the bit with dust moving about) the general never returns...

    Started by Vinnynld, 02.05.12 14:59
    • Replies: 2
    • Views: 10,383
    02.05.12 16:56 Go to last post
  3. lost battle bug

    Just lost a battle and lost all of my units, even the units that weren't attached to the attacking general. Is this a bug or a feature?

    Started by Akie, 02.05.12 12:03
    • Replies: 1
    • Views: 2,426
    02.05.12 12:06 Go to last post
  4. Bug - daily reward

    Recieved 150 iron ore as daily award today an fit will not highlight the mayors house and be deposited.

    Started by Dragonman92, 02.05.12 07:01
    • Replies: 1
    • Views: 6,441
    02.05.12 07:09 Go to last post
  5. Building starting to work while on stop

    Hi, My exotic wood mill was on stop. I put in on stop after the raw materials where out of stock. The zzz where above the building. When I got new...

    Started by Bonaficus, 01.05.12 15:43
    • Replies: 0
    • Views: 4,654
    01.05.12 15:43 Go to last post
  6. Trade sort

    It's not really a problem or a bug and maybe someone else already told this but it would be very helpful, sorting in the trade panel, if you could...

    Started by Myrdivar, 30.03.12 12:36
    • Replies: 2
    • Views: 10,725
    01.05.12 12:53 Go to last post
  7. quest bugs

    hi there! I have two quests in my Quest Book which I cannot complete because I already did... meaning, the Missing Easter eggs quest, where I...

    Started by SVENNEGOD, 01.05.12 08:46
    bug, easter eggs, quest, stone deposit
    • Replies: 0
    • Views: 7,665
    01.05.12 08:46 Go to last post
  8. login rewards bug

    If i get an information about login rewards whole screen being black and i cant do anything .. :( .. i muste restart game

    Started by prone, 21.04.12 13:32
    • Replies: 4
    • Views: 3,992
    01.05.12 08:32 Go to last post
  9. Daily quest "a new treasure"

    Not really a bug but a typo error, it reads "you have managed to gather all of the parts of the map. However this time your cousin will to search...

    Started by Papadeath, 01.05.12 08:23
    • Replies: 0
    • Views: 6,022
    01.05.12 08:23 Go to last post
  10. Last Island

    For one of the Eastern quests, the last island, you'll need to recruit 10 swordmen and 10 bowmen. But somehow the counter in the quest doesn't work.

    Started by deadbuddy, 29.04.12 11:46
    • Replies: 2
    • Views: 9,575
    01.05.12 08:14 Go to last post
  11. Trade offer time bug

    Hi My trade offer shows: Expires in: 8d 8h 57 min tried F5 but with no effect, if needed i can post a picture. game name same as forum, server...

    Started by Aghiuta, 30.04.12 21:08
    • Replies: 0
    • Views: 5,956
    30.04.12 21:08 Go to last post
  12. Hardwood cutter reports no trees

    Hello, I have claimed new sector this morning, so I have built a storehouse, three Hardwood foresters and three Hardwood cutters there and...

    Started by Pajda, 30.04.12 12:42
    • Replies: 0
    • Views: 6,924
    30.04.12 12:42 Go to last post
  13. Buffs consuming 2x as much, while producing normal output

    When I use the 2-hour buff on my buildings, they consume 2x as much resources, but give normal output. I just buffed an iron smelter and a coinage...

    Started by Shakkara, 26.04.12 09:03
    • Replies: 1
    • Views: 6,747
    30.04.12 12:30 Go to last post
  14. Resources not received in start menu

    hi, i attacked a enemy's bandit leader contains 20 scavenger with my one general , 21 recruit and 10 bowman.After the victory general returned...

    Started by anandhs8, 30.04.12 11:17
    resource, resources
    • Replies: 1
    • Views: 5,417
    30.04.12 11:30 Go to last post
  15. iron ore

    just recieved 250 iron ore from a quest and it will not go in to stores

    Started by tony_p, 30.04.12 04:14
    • Replies: 4
    • Views: 3,933
    30.04.12 11:24 Go to last post
  16. chat window

    The chat window has two small bugs: after the top bar is clicked it and the mouse is (even slightly) moved up the chat expands instantly with about...

    Started by Volaxad, 09.12.11 06:15
    • Replies: 4
    • Views: 30,941
    30.04.12 04:35 Go to last post
  17. no adventure location showing

    i just started witch of the swamp, i can access the adventure through the quests tab to send armies, but the adventure location is not shown on the...

    Started by Ristlin, 29.04.12 11:07
    • Replies: 1
    • Views: 5,756
    29.04.12 12:57 Go to last post
  18. map fragments bug

    Hello, Can anyone tell me why I am not getting the map fragments in my inventory which my explorers brought back? I accepted them in the mail,...

    Started by Nautilusss, 29.04.12 10:02
    • Replies: 2
    • Views: 18,960
    29.04.12 11:06 Go to last post
  19. Exclamation [BUG] building 2 buildings at a time

    If you queue up 3 buildings and wait until the first one is almost complete and then change the order in which the last two are being built, then...

    Started by Tukanen, 29.04.12 10:04
    • Replies: 0
    • Views: 5,873
    29.04.12 10:04 Go to last post
  20. Stuck at "Paper chase Stage 2" because no item recieved from email.

    I'm stuck at the quest because i haven't recieved a map from reward mail. the mail never reach me. So i can't visit the island to find easter eggs.

    Started by Arzemuth, 12.04.12 20:47
    • Replies: 3
    • Views: 9,291
    29.04.12 08:13 Go to last post

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