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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,389
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,365
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,395
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,903
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,854
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,291
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Error: "Connecting to chat server"

    The grey 'square' keeps loading with the message 'connecting to chat server'. The rest of the game works fine, but it means that all chat and trade...

    Started by RacerRoen, 21.05.12 20:01
    • Replies: 1
    • Views: 5,357
    23.05.12 13:04 Go to last post
  2. lossing pine logs

    I have 15 pine wood cutters and 25 pine wood foresters and i have 11 cokingplants than I get pine pine logs from the silent 6 k cutters a day have I...

    Started by heinwe, 23.05.12 09:08
    • Replies: 0
    • Views: 7,776
    23.05.12 09:08 Go to last post
  3. missing pinewood logs

    I have 15 pine wood cutters and 25 pine wood foresters and cokingplants than I have 11 festivals with the pinewood logs to pine logs per day but yet...

    Started by heinwe, 23.05.12 08:23
    • Replies: 0
    • Views: 6,266
    23.05.12 08:23 Go to last post
  4. Can't connect to the chat server

    Chat server login failed, but the rest work fine. Pls check my prob admin.:(

    Started by MonteCristo, 25.02.12 02:01
    • Replies: 7
    • Views: 23,456
    21.05.12 20:05 Go to last post
  5. Quild TAG chanced.

    I was visiting in my friends "city" and after that i got his quild tag in front of my name... Refreshed the browser and it chanced back to my own.

    Started by AliasW, 21.05.12 11:29
    • Replies: 0
    • Views: 3,211
    21.05.12 11:29 Go to last post
  6. Exclamation explorer treasure is still being repeated

    when the pop up message told me that my explorer found treasure after a six hour search i went to mail and accepted it then got a pop up message...

    Started by Major-Major, 20.05.12 21:00
    bug, double, duplicate, explorer, treasure
    • Replies: 1
    • Views: 16,422
    21.05.12 09:31 Go to last post
  7. How would i become a mod on this game

    How do i become a mod in this game

    Started by GRUBBED, 20.05.12 00:15
    • Replies: 1
    • Views: 5,241
    21.05.12 09:14 Go to last post
  8. Hardwood production chains stop delivering when hardwood storage is full

    Last night my storage for Hardwood was maxed out. While this was full the game would no longer allow Hardwood Planks or longbows to be delivered to...

    Started by yurick, 20.05.12 23:05
    • Replies: 0
    • Views: 40,678
    20.05.12 23:05 Go to last post
  9. potential hack

    i was on chat there from 10am - 10.50 and noticed a few people mention trades not working ie their materials getting taken but not recieving any...

    Started by Sir_Jazz, 20.05.12 10:29
    • Replies: 0
    • Views: 32,574
    20.05.12 10:29 Go to last post
  10. potential hack

    i was on chat there from 10am - 10.50 and noticed a few people mention trades not working ie their naterials getting taken but not recieving any...

    Started by Sir_Jazz, 20.05.12 09:55
    • Replies: 0
    • Views: 37,708
    20.05.12 09:55 Go to last post
  11. marble bug

    There are 2 marble deposits in sector 1. My geologist cannot detect the second one, because the max amount of that type of deposit is reached, which...

    Started by staal, 19.05.12 17:00
    • Replies: 1
    • Views: 10,971
    19.05.12 17:07 Go to last post
  12. Provision house no longer works while upgrading

    I don't know if it was an intended design to allow the provision house (and barracks) to keep working in the past, but it was extremely useful. I can...

    Started by Lymond, 19.05.12 08:58
    • Replies: 1
    • Views: 39,442
    19.05.12 11:58 Go to last post
  13. Beer quest problem - completed it, but no reward

    I finished the beer quest: Make enough Golden Beers to earn 50gc. Rewards: 50gc and 200 sausage. However, they rewards never appeared. Now what?...

    Started by Master_of_Trade, 19.05.12 03:06
    • Replies: 0
    • Views: 15,642
    19.05.12 03:06 Go to last post
  14. trade goods disappear

    if my store house is full eg. horses and i buy some more they disappear. surely i should be prompted that trade cant happen or they should be added...

    Started by imy300, 18.05.12 14:41
    • Replies: 0
    • Views: 6,844
    18.05.12 14:41 Go to last post
  15. Daily Quests not appearing since Maintenance

    Hi everyone, we are tracking an issue where some players have not received their new daily quest today since the maintenance. Anyone experiencing...

    Started by Figrin, 03.05.12 12:46
    5 Pages
    1 2 3 ... 5
    • Replies: 41
    • Views: 227,396
    18.05.12 11:14 Go to last post
  16. "Produce at least 5 fish platers" BUG

    Hi all. I´m level 17, and got the quest "Produce at least 5 fish platers", I keep making them on the provision house, but the quest does not...

    Started by gajodoporto, 15.05.12 03:36
    • Replies: 9
    • Views: 46,074
    18.05.12 10:15 Go to last post
  17. Lightbulb Amount of thing isn't showed anymore.. Read for another problem!!

    Ex. wood. First time that i started playing, it showed how much wood there were in specific areas, now it is gone. My other problem or bug is: When...

    Started by kilde13, 18.05.12 06:54
    real, settlers, stop
    • Replies: 2
    • Views: 9,414
    18.05.12 09:58 Go to last post
  18. Question Keep losing connection to the server.

    As above, every 3 - 4 minutes I lose connection to the server and it sends me back to the home screen where I have to click play again. Any...

    Started by RandleRegius, 17.05.12 16:06
    • Replies: 1
    • Views: 12,401
    18.05.12 09:47 Go to last post
  19. Settlers Economy Tool :(

    Im not sure if this program is developed by BB or Ubisoft, but I enjoy using it and im positive that many other players do to. ...

    Started by Goatsmasher, 16.05.12 18:42
    • Replies: 6
    • Views: 49,040
    17.05.12 19:22 Go to last post
  20. Game lagging heaps for me

    Game is seriuosly laggy. Buffing other people is becoming insane. Anyone else suffering this problem? Will it get fixed?

    Started by NicolaRedhead, 17.05.12 14:45
    • Replies: 0
    • Views: 10,972
    17.05.12 14:45 Go to last post

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