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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 39,673
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 155,741
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,378,632
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 169,498
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 781,422
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 185,402
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Unhappy Bug

    My flower beds have reset to original position, i spent ages moving them now i gotta do it all again.

    Started by FredFlintstone, 28.04.12 08:52
    • Replies: 2
    • Views: 11,572
    X-BT
    29.04.12 00:04 Go to last post

  2. adventures

    why can we not see adventures being played by other members of our guild on the guild page?

    Started by gus194819, 28.04.12 15:20
    • Replies: 1
    • Views: 19,401
    unlucky
    28.04.12 22:03 Go to last post

  3. lost items from star menu

    I lost a lot of stuff that was in the star menu. For example, a few easter eggs and solid sandwiches, as well as many resources. I upgraded a...

    Started by BobHick, 28.04.12 19:11
    • Replies: 0
    • Views: 8,999
    BobHick
    28.04.12 19:11 Go to last post

  4. US Region where is?

    Hi, I cannot find the us region servers anymore, why? Google says " cannot find www.thesettlersonline.net"

    Started by icosensei, 27.04.12 10:55
    2 Pages •
    1 2
    • Replies: 19
    • Views: 17,895
    MOD_PennyUK
    28.04.12 13:50 Go to last post

  5. Camera movement bug with arrows

    When you move the camera across the map with the keyboard arrows, a problem sometimes occurs that when releasing the arrow keys the camera won't stop...

    Started by Antek, 12.12.11 21:16
    • Replies: 2
    • Views: 9,696
    Tierarzt
    28.04.12 11:43 Go to last post

  6. Please can BB...

    Update us on the problem with the shop and gems??? im still waiting after 2hrs and i know alot of others are too

    Started by beesdied, 27.04.12 12:16
    • Replies: 7
    • Views: 14,939
    Ian123
    28.04.12 09:49 Go to last post

  7. Lost Bounty

    I did the tutorial Bounty adventure on reaching level 26. I then repeated it by buying it with 10 fish. As I was restocking a stone mine with one...

    Started by Hami, 27.04.12 14:24
    • Replies: 0
    • Views: 11,138
    Hami
    27.04.12 14:24 Go to last post

  8. Shop Gems

    Anyone having problem? i paid for some gems about 30mins ago and still not got them! the money has been taken from my bank account.

    Started by beesdied, 27.04.12 09:13
    • Replies: 6
    • Views: 4,771
    BB_Azariel
    27.04.12 13:05 Go to last post

  9. login problem?

    i cant login like 1 hour now. but my wife can login from her work. i have deleted my cookies, used different pc/laptop, and used different...

    Started by Doulinus, 26.04.12 12:41
    • Replies: 3
    • Views: 2,998
    Grafenberg
    26.04.12 16:56 Go to last post

  10. Connection failed

    hi, trying to log in from the UK but keep getting a screen with "Connection failed" and that i should consult the forum !? Any answers or...

    Started by Grafenberg, 26.04.12 16:46
    • Replies: 0
    • Views: 22,213
    Grafenberg
    26.04.12 16:46 Go to last post

  11. Lost loot

    After i beat a bandit leader in a section next to me, i received the usual message after a battle. It said; you have won... gathered loot: 300...

    Started by TheSettIer, 26.04.12 14:10
    lost loot battle
    • Replies: 1
    • Views: 2,829
    BB_Azariel
    26.04.12 14:24 Go to last post

  12. Bug build queue display

    There are continued problems with the updating of the build queue display added a level one wheat field by mistake and demolished it it remained in...

    Started by Dragonman92, 25.04.12 20:24
    • Replies: 1
    • Views: 15,023
    unlucky
    26.04.12 13:42 Go to last post

  13. Question Needed: Feedback from New-Zealand and Australia players

    Dear Settlers, If you are currently playing from New-Zealand or Australia, we need your feedback! Hopefully, that last maintenance and the...

    Started by BB_Azariel, 13.03.12 14:58
    2 Pages •
    1 2
    • Replies: 12
    • Views: 16,466
    McBlokey
    26.04.12 09:55 Go to last post

  14. help - unable to get building info, delete the building or fix it, thanks

    my mill was upgrading and i deleted some building including my mill which was upgrading when i deleted it. i cant get access to the mill info, i...

    Started by Dreamos, 26.04.12 07:15
    1 Attachment(s)
    • Replies: 0
    • Views: 16,640
    Dreamos
    26.04.12 07:15 Go to last post

  15. Bounty Hunter

    Hi, Just clicked start adventure and nothing happened, nothing in my mailbos or quests! A bug or have I missed something. Ty

    Started by Errr, 25.04.12 22:48
    • Replies: 1
    • Views: 6,629
    Errr
    25.04.12 22:50 Go to last post

  16. Exclamation This user is not allowed to join Groups

    Hi, I've experienced this with 20-30 people in our guild - I just can't invite them to our guild forum/group. The number was much higher at the...

    Started by sk_setttler, 25.04.12 15:04
    • Replies: 5
    • Views: 18,194
    MOD_PennyUK
    25.04.12 22:14 Go to last post

  17. Bug - building licences and build queue

    There are a number of issues related to building licences and the building queue. Mines when a copper mine is demolished it sometimes does not give...

    Started by Dragonman92, 25.04.12 17:08
    • Replies: 0
    • Views: 8,681
    Dragonman92
    25.04.12 17:08 Go to last post

  18. Unfarmed wheat field.

    Hi, I have a wheat field that is not farmed, started on Monday when I had a lv1, it went down to 20 then stopped. I ripped it down and put in a...

    Started by CedricNeverReady, 25.04.12 07:59
    • Replies: 2
    • Views: 8,484
    CedricNeverReady
    25.04.12 08:19 Go to last post

  19. Constantly Loosing Connection with Server

    Hi, at about 18:00 BST my game crashed and asked me to refresh my client. Now everytime I log in and start the game. It crashes and states connection...

    Started by Wriggler, 24.04.12 17:16
    • Replies: 2
    • Views: 12,838
    BB_Azariel
    25.04.12 08:16 Go to last post

  20. Unable to start adventure

    I Finally built up enough forces of the correct type to be able to start the old friends adventure in my bags and find that i am not able to start it...

    Started by Umber, 24.04.12 01:30
    • Replies: 2
    • Views: 8,158
    Umber
    24.04.12 22:50 Go to last post
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