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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 39,684
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 155,779
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,378,703
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 169,525
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 781,513
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 185,415
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Angry Lost unassigned troops at the end of an adventure

    As the title says, troops unassigned at the end of an adventure are sent back on the slow boat from China, so can take up to 30 minutes to return...

    Started by Papadeath, 22.04.12 12:51
    • Replies: 0
    • Views: 12,930
    Papadeath
    22.04.12 12:51 Go to last post

  2. Chats Tabs

    Something that needs to belooked into is Chat.Sometimes tab do not display right.glabol = help or even have double tabs i have had 2 whispers and...

    Started by Lazy_Fruitbat, 17.04.12 06:31
    • Replies: 2
    • Views: 6,589
    Listerjb
    22.04.12 03:44 Go to last post

  3. defeated last medium boss and got no building licenses.... help!

    Any one heard of this bug before?

    Started by peelobes, 11.04.12 17:16
    • Replies: 4
    • Views: 4,686
    Kenolein
    21.04.12 20:19 Go to last post

  4. Return of Building Licence

    Hi there, When you tear down a mine, do you receive a return on your building licence? My father mentioned that he does but I have never had it...

    Started by AlanBC, 21.04.12 15:09
    • Replies: 4
    • Views: 9,171
    AlanBC
    21.04.12 16:37 Go to last post

  5. can not rip down branch office

    i wanted to move my branch office but it wont let me ..i click do same as any other building click to demolish asks me if i am sure and it wont knock...

    Started by hades8840, 20.04.12 16:06
    • Replies: 2
    • Views: 16,558
    hades8840
    21.04.12 15:53 Go to last post

  6. My Master General vanished! HELP!

    Last night I finally managed to get enough easter eggs to buy the Master General. I got him without problems and moved his camp to the frontline....

    Started by Gondromir, 21.04.12 09:28
    easter event, master general, spring event
    • Replies: 2
    • Views: 6,384
    Gondromir
    21.04.12 11:55 Go to last post

  7. game has been blocked

    I am in the third level, solve all the tasks, he refused to accept the points and can not cross over to the fourth level

    Started by lazarr1, 21.04.12 07:21
    • Replies: 1
    • Views: 1,975
    Nukar
    21.04.12 07:40 Go to last post

  8. lost generals

    hey guys, i've lost 2 generals plus troops sent them out on bounty hunter mission, when completed never got returned to my island heeeeeeeelp

    Started by crazy_jock, 21.04.12 02:54
    • Replies: 1
    • Views: 3,107
    Nukar
    21.04.12 07:34 Go to last post

  9. Angry give back my gems!!

    what is wrong with the treader shop and those god damn easter maps I saw the price of each map to take a fish and i bought it but!!.......In...

    Started by Tony834016, 20.04.12 12:51
    1 Attachment(s)
    • Replies: 3
    • Views: 4,921
    Emsy
    21.04.12 07:16 Go to last post

  10. TSO issoue

    I woke upthis mornin to not been able to load up settlers, is there a problem for others or just me?

    Started by beesdied, 21.04.12 06:58
    • Replies: 2
    • Views: 3,428
    Gravekeeper
    21.04.12 07:05 Go to last post

  11. Thumbs up Finding that ONE egg - Confusing!

    Apperently looking for one egg took alot of frustruation into finding in the last stage of the easter hunt then I would thought! Apparently...

    Started by KingLearTheFool, 21.04.12 03:32
    easter hunt, red egg, shadow
    • Replies: 0
    • Views: 7,104
    KingLearTheFool
    21.04.12 03:32 Go to last post

  12. Can not enter the game.

    newfoundland, after login, the screen just go teal and shows nothing. any thoughts?

    Started by neunundneunzig, 20.04.12 03:54
    • Replies: 7
    • Views: 5,327
    Wetterd
    20.04.12 16:59 Go to last post

  13. Sector 3 Error Picture

    http://s263.photobucket.com/albums/ii157/kayza/?action=view&current=Untitled.jpg is it me?

    Started by NicePuppy, 17.04.12 16:57
    • Replies: 4
    • Views: 7,109
    dnarag1m
    20.04.12 13:36 Go to last post

  14. Bug with fish platters

    Hi, I noticed that sometimes when using a fish platter it doesnt activate, but it does cost a platter. I am 100% sure about this since I had 3 mines...

    Started by ChellSpecker, 20.04.12 10:31
    • Replies: 0
    • Views: 14,844
    ChellSpecker
    20.04.12 10:31 Go to last post

  15. Adventure Level Problems

    Hi Guys, (official word wanted on this please - i've read players perspective/understand and want something official) Something has been changed...

    Started by Balgra, 20.04.12 10:18
    • Replies: 1
    • Views: 3,679
    Balgra
    20.04.12 10:21 Go to last post

  16. 25 settlers have gone missing

    Using the ”retired bandits” option I made 25 settlers. When I was moving them from Star menu to Mayor's house they've vanished. Where, that is the...

    Started by Zmajoslava, 19.04.12 17:24
    buff, bug, missing
    • Replies: 0
    • Views: 3,997
    Zmajoslava
    19.04.12 17:24 Go to last post

  17. Exclamation Restart game

    Having saved and closed gamed previously from start page cicking on Play Now button screen comes back blank saying page cannot be found?:mad:

    Started by Kraine, 19.04.12 16:33
    • Replies: 1
    • Views: 21,274
    BB_Azariel
    19.04.12 16:45 Go to last post

  18. Cancel a mine bug?

    I did place a mine in my town but I did't have enough tools to begin building that mine so I decide to cancel it. What happen? my Iron ore in the...

    Started by Zwedinho, 19.04.12 16:25
    • Replies: 0
    • Views: 5,377
    Zwedinho
    19.04.12 16:25 Go to last post

  19. Easter egg maps from shop

    I have just paid 10 coin for one of these, i have completed it and no egg rewards

    Started by hiswitzend, 12.04.12 06:04
    4 Pages •
    1 2 3 ... 4
    • Replies: 32
    • Views: 136,307
    Medardius
    19.04.12 15:46 Go to last post

  20. Storehouse already build but showing 501% building

    I was building a storehouse on a new sector. The building queue is showing 501% but the storehouse is build clicking the storehouse did not...

    Started by Hexxus, 18.04.12 20:34
    problem, storehouse
    • Replies: 1
    • Views: 8,567
    Wetterd
    19.04.12 05:32 Go to last post
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