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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 39,710
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 155,845
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,378,836
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 169,578
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 781,670
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 185,447
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Settlers online economy

    was wondering if the tool Settlersonlineeconomy.com (SOE) and its data export tool DSO is something you're allowing the use of? and in that case,...

    Started by skovsgaard, 18.04.12 13:55
    • Replies: 0
    • Views: 22,083
    skovsgaard
    18.04.12 13:55 Go to last post

  2. Bug- tear down

    I have taken down level 1 residence to build noble residence the license is registering 1 new building but the selector to add the noble building is...

    Started by Dragonman92, 18.04.12 11:48
    • Replies: 0
    • Views: 5,900
    Dragonman92
    18.04.12 11:48 Go to last post

  3. trouble getting into game

    i have been playing the game with no problems for last few days then today all of a sudden it kept coming up please click here to refresh the...

    Started by jay7571, 16.02.12 14:22
    • Replies: 7
    • Views: 6,014
    MOD_PennyUK
    18.04.12 10:51 Go to last post

  4. flash player

    I logged off yesterday with no problems, and today I can't get online anymore, my flash player (shockwave) keeps crashing. I've tried updating the...

    Started by Durka, 18.04.12 08:08
    • Replies: 1
    • Views: 24,710
    BB_Azariel
    18.04.12 08:13 Go to last post

  5. Bug report

    At sector 1 i build some new mill and bakery, so in total i had 5 mill and 4 bakery, i upgraded it but 1 bakery didn't want to respond on upgradeing,...

    Started by Fapion, 17.04.12 17:38
    • Replies: 0
    • Views: 18,238
    Fapion
    17.04.12 17:38 Go to last post

  6. Quest completed but can't finisch

    I've completed the quest food donation. But can not earn the reward. See the screenshot.

    Started by Gyges, 16.04.12 10:28
    • Replies: 2
    • Views: 10,204
    IndianaParis
    17.04.12 16:07 Go to last post

  7. Easter quest: the last island. Recruiting bowmen not registered; no quest progress

    Greetings everyone, For the easter quest 'the last island' I am required to recruit 10 recruits and 10 bowmen. The 10 recruits have been...

    Started by Arrahant, 16.04.12 12:17
    • Replies: 2
    • Views: 28,200
    Arrahant
    17.04.12 12:01 Go to last post

  8. Invisible Buildings

    I have an issue that just started today, where (at least) Bowmakers and Marble Masons' buildings don't appear under my cursor when I try to place...

    Started by Broadhead, 17.04.12 07:37
    invisible, invisible buildings
    • Replies: 2
    • Views: 6,784
    Broadhead
    17.04.12 07:45 Go to last post

  9. Waiting quests dont work

    At least the 3 last waiting quests dont finish,even though you meet the requirements. First was buff a friend, ok button never came then it was...

    Started by Tsunamijhoe, 16.04.12 15:49
    • Replies: 2
    • Views: 22,460
    DamianG
    16.04.12 19:45 Go to last post

  10. geologist

    hallo mijn namen is dikkertjedap today i have 2 geologist to look foor gold but wen i lookt it said that i have to wait 15min but wen i look 5 min...

    Started by dikkertjedap, 16.04.12 19:15
    • Replies: 0
    • Views: 8,280
    dikkertjedap
    16.04.12 19:15 Go to last post

  11. easter egg collecting

    after buying adventures, for 10 coins each, i have found that extra easter eggs dont get added,?? is this a bug, or was i trying to gain more egg's...

    Started by dragor, 16.04.12 16:20
    • Replies: 2
    • Views: 6,041
    AlexD
    16.04.12 18:29 Go to last post

  12. Missing players avatar in battles

    Im missing my avatar in the battle report:

    Started by RemiusRock, 16.04.12 15:07
    • Replies: 0
    • Views: 7,793
    RemiusRock
    16.04.12 15:07 Go to last post

  13. Disappearing troops

    Guys I have a huge problem: many of my troops disappeared. I moved my general into the Save the Christmas adventure (with approx. 80 recruits, 80...

    Started by Volaxad, 02.01.12 01:52
    • Replies: 4
    • Views: 37,293
    Tierarzt
    16.04.12 03:55 Go to last post

  14. Crazy general

    Hi! I was doing the traitors adventure and had to take out only the Castle and the camp on the left of it. I've sent a general to block that camp,...

    Started by Volaxad, 15.04.12 22:06
    • Replies: 0
    • Views: 8,337
    Volaxad
    15.04.12 22:06 Go to last post

  15. Easter egg in the mountains, no map

    Hi can anyone help have been doing the egg hunt and have been waiting for 1 to 2 days to receive the map and have had nothing as yet

    Started by BlythSpirit, 15.04.12 12:11
    • Replies: 1
    • Views: 5,836
    Nukar
    15.04.12 20:02 Go to last post

  16. Post Possible bug - Unreadable handwriting - Easter eggs in the desert

    Possible bug found. Got to "Unreadable handwriting - Easter eggs in the desert" and deliberately did not wait to fulfill the trading criteria for...

    Started by Pepperpot, 15.04.12 18:41
    desert, handwriting, quest, unreadable
    • Replies: 0
    • Views: 4,900
    Pepperpot
    15.04.12 18:41 Go to last post

  17. Quest 4 of easter quest line bugged?

    nt

    Started by Qualan, 13.04.12 10:21
    • Replies: 3
    • Views: 10,763
    Zeddybear7
    15.04.12 16:42 Go to last post

  18. pinewood disappearing, not producing bows or not producing enough

    the pinewood cutters seems to be cutting them very slowly or the wood being produced is disappearing... this is affecting the bowmakers on my...

    Started by Figkik, 15.04.12 08:43
    disappearing, trees
    • Replies: 2
    • Views: 12,066
    Figkik
    15.04.12 14:24 Go to last post

  19. Exclamation Bug Unreadable Handwriting Quest

    Hi, I completed this find the easter eggs quest and hit finish last night, i returned home but the quest did not complete but the map has gone from...

    Started by s00pa, 15.04.12 14:15
    • Replies: 0
    • Views: 3,213
    s00pa
    15.04.12 14:15 Go to last post

  20. Exclamation Bug - Stuck in tutorial in "Building Upgrades"

    Hello, I appear to be stuck in the quest "Building Upgrades" on Level 14 tutorial. I selected a building to upgrade, it showed the lack of...

    Started by tabannis, 15.04.12 10:05
    • Replies: 2
    • Views: 16,200
    unlucky
    15.04.12 12:02 Go to last post
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