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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,634
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,392
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,491
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,657
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,102,148
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,456
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Resources not received in start menu

    hi, i attacked a enemy's bandit leader contains 20 scavenger with my one general , 21 recruit and 10 bowman.After the victory general returned...

    Started by anandhs8, 30.04.12 11:17
    resource, resources
    • Replies: 1
    • Views: 8,974
    30.04.12 11:30 Go to last post
  2. iron ore

    just recieved 250 iron ore from a quest and it will not go in to stores

    Started by tony_p, 30.04.12 04:14
    • Replies: 4
    • Views: 5,488
    30.04.12 11:24 Go to last post
  3. chat window

    The chat window has two small bugs: after the top bar is clicked it and the mouse is (even slightly) moved up the chat expands instantly with about...

    Started by Volaxad, 09.12.11 06:15
    • Replies: 4
    • Views: 33,639
    30.04.12 04:35 Go to last post
  4. no adventure location showing

    i just started witch of the swamp, i can access the adventure through the quests tab to send armies, but the adventure location is not shown on the...

    Started by Ristlin, 29.04.12 11:07
    • Replies: 1
    • Views: 11,405
    29.04.12 12:57 Go to last post
  5. map fragments bug

    Hello, Can anyone tell me why I am not getting the map fragments in my inventory which my explorers brought back? I accepted them in the mail,...

    Started by Nautilusss, 29.04.12 10:02
    • Replies: 2
    • Views: 28,794
    29.04.12 11:06 Go to last post
  6. Exclamation [BUG] building 2 buildings at a time

    If you queue up 3 buildings and wait until the first one is almost complete and then change the order in which the last two are being built, then...

    Started by Tukanen, 29.04.12 10:04
    • Replies: 0
    • Views: 6,525
    29.04.12 10:04 Go to last post
  7. Stuck at "Paper chase Stage 2" because no item recieved from email.

    I'm stuck at the quest because i haven't recieved a map from reward mail. the mail never reach me. So i can't visit the island to find easter eggs.

    Started by Arzemuth, 12.04.12 20:47
    • Replies: 3
    • Views: 17,944
    29.04.12 08:13 Go to last post
  8. Unhappy Bug

    My flower beds have reset to original position, i spent ages moving them now i gotta do it all again.

    Started by FredFlintstone, 28.04.12 08:52
    • Replies: 2
    • Views: 12,226
    29.04.12 00:04 Go to last post
  9. adventures

    why can we not see adventures being played by other members of our guild on the guild page?

    Started by gus194819, 28.04.12 15:20
    • Replies: 1
    • Views: 22,170
    28.04.12 22:03 Go to last post
  10. lost items from star menu

    I lost a lot of stuff that was in the star menu. For example, a few easter eggs and solid sandwiches, as well as many resources. I upgraded a...

    Started by BobHick, 28.04.12 19:11
    • Replies: 0
    • Views: 41,466
    28.04.12 19:11 Go to last post
  11. US Region where is?

    Hi, I cannot find the us region servers anymore, why? Google says " cannot find www.thesettlersonline.net"

    Started by icosensei, 27.04.12 10:55
    2 Pages
    1 2
    • Replies: 19
    • Views: 21,655
    28.04.12 13:50 Go to last post
  12. Camera movement bug with arrows

    When you move the camera across the map with the keyboard arrows, a problem sometimes occurs that when releasing the arrow keys the camera won't stop...

    Started by Antek, 12.12.11 21:16
    • Replies: 2
    • Views: 13,622
    28.04.12 11:43 Go to last post
  13. Please can BB...

    Update us on the problem with the shop and gems??? im still waiting after 2hrs and i know alot of others are too

    Started by beesdied, 27.04.12 12:16
    • Replies: 7
    • Views: 18,916
    28.04.12 09:49 Go to last post
  14. Lost Bounty

    I did the tutorial Bounty adventure on reaching level 26. I then repeated it by buying it with 10 fish. As I was restocking a stone mine with one...

    Started by Hami, 27.04.12 14:24
    • Replies: 0
    • Views: 11,934
    27.04.12 14:24 Go to last post
  15. Shop Gems

    Anyone having problem? i paid for some gems about 30mins ago and still not got them! the money has been taken from my bank account.

    Started by beesdied, 27.04.12 09:13
    • Replies: 6
    • Views: 6,211
    27.04.12 13:05 Go to last post
  16. login problem?

    i cant login like 1 hour now. but my wife can login from her work. i have deleted my cookies, used different pc/laptop, and used different...

    Started by Doulinus, 26.04.12 12:41
    • Replies: 3
    • Views: 3,691
    26.04.12 16:56 Go to last post
  17. Connection failed

    hi, trying to log in from the UK but keep getting a screen with "Connection failed" and that i should consult the forum !? Any answers or...

    Started by Grafenberg, 26.04.12 16:46
    • Replies: 0
    • Views: 29,105
    26.04.12 16:46 Go to last post
  18. Lost loot

    After i beat a bandit leader in a section next to me, i received the usual message after a battle. It said; you have won... gathered loot: 300...

    Started by TheSettIer, 26.04.12 14:10
    lost loot battle
    • Replies: 1
    • Views: 3,342
    26.04.12 14:24 Go to last post
  19. Bug build queue display

    There are continued problems with the updating of the build queue display added a level one wheat field by mistake and demolished it it remained in...

    Started by Dragonman92, 25.04.12 20:24
    • Replies: 1
    • Views: 17,865
    26.04.12 13:42 Go to last post
  20. Question Needed: Feedback from New-Zealand and Australia players

    Dear Settlers, If you are currently playing from New-Zealand or Australia, we need your feedback! Hopefully, that last maintenance and the...

    Started by BB_Azariel, 13.03.12 14:58
    2 Pages
    1 2
    • Replies: 12
    • Views: 23,069
    26.04.12 09:55 Go to last post

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