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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,561
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,382
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,463
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,452
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,102,067
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,412
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. help - unable to get building info, delete the building or fix it, thanks

    my mill was upgrading and i deleted some building including my mill which was upgrading when i deleted it. i cant get access to the mill info, i...

    Started by Dreamos, 26.04.12 07:15
    1 Attachment(s)
    • Replies: 0
    • Views: 196,591
    Dreamos
    26.04.12 07:15 Go to last post

  2. Bounty Hunter

    Hi, Just clicked start adventure and nothing happened, nothing in my mailbos or quests! A bug or have I missed something. Ty

    Started by Errr, 25.04.12 22:48
    • Replies: 1
    • Views: 8,409
    Errr
    25.04.12 22:50 Go to last post

  3. Exclamation This user is not allowed to join Groups

    Hi, I've experienced this with 20-30 people in our guild - I just can't invite them to our guild forum/group. The number was much higher at the...

    Started by sk_setttler, 25.04.12 15:04
    • Replies: 5
    • Views: 58,926
    MOD_PennyUK
    25.04.12 22:14 Go to last post

  4. Bug - building licences and build queue

    There are a number of issues related to building licences and the building queue. Mines when a copper mine is demolished it sometimes does not give...

    Started by Dragonman92, 25.04.12 17:08
    • Replies: 0
    • Views: 12,536
    Dragonman92
    25.04.12 17:08 Go to last post

  5. Unfarmed wheat field.

    Hi, I have a wheat field that is not farmed, started on Monday when I had a lv1, it went down to 20 then stopped. I ripped it down and put in a...

    Started by CedricNeverReady, 25.04.12 07:59
    • Replies: 2
    • Views: 9,960
    CedricNeverReady
    25.04.12 08:19 Go to last post

  6. Constantly Loosing Connection with Server

    Hi, at about 18:00 BST my game crashed and asked me to refresh my client. Now everytime I log in and start the game. It crashes and states connection...

    Started by Wriggler, 24.04.12 17:16
    • Replies: 2
    • Views: 19,604
    BB_Azariel
    25.04.12 08:16 Go to last post

  7. Unable to start adventure

    I Finally built up enough forces of the correct type to be able to start the old friends adventure in my bags and find that i am not able to start it...

    Started by Umber, 24.04.12 01:30
    • Replies: 2
    • Views: 13,940
    Umber
    24.04.12 22:50 Go to last post

  8. Angry Cannot post a reply in Events forum???

    This is saying I need to log in to post a reply. However, I am already logged in, and have posted elsewhere in the forums. Do you have to have...

    Started by Elles0705, 24.04.12 20:30
    • Replies: 0
    • Views: 13,816
    Elles0705
    24.04.12 20:30 Go to last post

  9. I keep disconnecting

    I keep disconnecting and my game cannot connect to the chat server. I don't have this problem with any other game and my internet is just fine. Are...

    Started by AwesomeArnold, 19.04.12 09:04
    • Replies: 9
    • Views: 60,137
    Varengian
    24.04.12 19:59 Go to last post

  10. Why don't all trades complete?

    I post a trade offering 10 eggs for 70 coins. I get four replies. I accept all four. Three complete and one doesn't. I don't lose the eggs...

    Started by Zeddd, 24.04.12 17:30
    • Replies: 0
    • Views: 8,479
    Zeddd
    24.04.12 17:30 Go to last post

  11. lost building licenses

    Hi I'm heinwe and I had today 10 licenses purchased with 650 Chems but I have just seen in the star menu and then they were gone I had myself...

    Started by heinwe, 24.04.12 11:50
    • Replies: 2
    • Views: 6,131
    heinwe
    24.04.12 17:20 Go to last post

  12. Question Not Being Given Daily/Waiting Quests

    Hey, Anyone else suffering from this; My partner and I both play and although he started the same day that I did and we've logging in every day...

    Started by TheRivaQueen, 24.04.12 11:46
    • Replies: 0
    • Views: 6,638
    TheRivaQueen
    24.04.12 11:46 Go to last post

  13. Chat box

    Why can I only see news and whisper channels in my chat box? The global, trade or guild channels are just not there. Also none of my friends are...

    Started by Babbs, 24.04.12 10:34
    • Replies: 7
    • Views: 18,156
    Lilithu
    24.04.12 10:40 Go to last post

  14. Resource find bug

    English is not my first language, so excuse me if I make any mistake. I send an explorer to find a marble resource. In the middle of that search,...

    Started by wimpbattousai, 24.04.12 08:52
    1 Attachment(s)
    • Replies: 1
    • Views: 7,788
    Tierarzt
    24.04.12 09:06 Go to last post

  15. Exclamation Trade

    How do you cancel a trade offer i only put up one and I keep getting players wanting goods already traded?

    Started by Dragonman92, 24.04.12 00:30
    • Replies: 0
    • Views: 7,479
    Dragonman92
    24.04.12 00:30 Go to last post

  16. Angry New general is a renegade!

    Well, didn't actually meant to fool around, but title is not entirely true, i had another renegade general in past, but it was months ago. I did...

    Started by Lumienkeli, 23.04.12 20:20
    • Replies: 0
    • Views: 5,647
    Lumienkeli
    23.04.12 20:20 Go to last post

  17. Moving Guild House.

    is it possible to move the guild house without disbanding the entire guild? thank you doom2

    Started by Doom2, 17.04.12 07:37
    • Replies: 5
    • Views: 10,601
    rativo
    23.04.12 20:20 Go to last post

  18. Question Easter Quest did not register as complete.

    I did the quest "Easter eggs in the moutain" and that mission was completed but the quest for compleating it and giving me the Eggs did not register...

    Started by BloodBaneBlack, 23.04.12 10:48
    • Replies: 3
    • Views: 87,764
    Tierarzt
    23.04.12 19:42 Go to last post

  19. Lost GC and resources reward from daily quest

    Hi, I completed my daily quest this morning to have 100gc in storage. On clicking the finish tab thee 100gc disappeared from my stores and the...

    Started by Flave, 23.04.12 11:33
    • Replies: 5
    • Views: 41,708
    Flave
    23.04.12 14:26 Go to last post

  20. Daily quest

    Do daily quest rewards go directly into storage? I completed a quest but didn't get the reward in my star menu... Any ideas?

    Started by Rikkie82, 12.04.12 16:32
    • Replies: 4
    • Views: 18,577
    Flave
    23.04.12 14:12 Go to last post
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