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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,647
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,940
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,490
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,773
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,656
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,387
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Angry Cannot post a reply in Events forum???

    This is saying I need to log in to post a reply. However, I am already logged in, and have posted elsewhere in the forums. Do you have to have...

    Started by Elles0705, 24.04.12 20:30
    • Replies: 0
    • Views: 13,805
    24.04.12 20:30 Go to last post
  2. I keep disconnecting

    I keep disconnecting and my game cannot connect to the chat server. I don't have this problem with any other game and my internet is just fine. Are...

    Started by AwesomeArnold, 19.04.12 09:04
    • Replies: 9
    • Views: 60,078
    24.04.12 19:59 Go to last post
  3. Why don't all trades complete?

    I post a trade offering 10 eggs for 70 coins. I get four replies. I accept all four. Three complete and one doesn't. I don't lose the eggs...

    Started by Zeddd, 24.04.12 17:30
    • Replies: 0
    • Views: 7,871
    24.04.12 17:30 Go to last post
  4. lost building licenses

    Hi I'm heinwe and I had today 10 licenses purchased with 650 Chems but I have just seen in the star menu and then they were gone I had myself...

    Started by heinwe, 24.04.12 11:50
    • Replies: 2
    • Views: 6,054
    24.04.12 17:20 Go to last post
  5. Question Not Being Given Daily/Waiting Quests

    Hey, Anyone else suffering from this; My partner and I both play and although he started the same day that I did and we've logging in every day...

    Started by TheRivaQueen, 24.04.12 11:46
    • Replies: 0
    • Views: 6,551
    24.04.12 11:46 Go to last post
  6. Chat box

    Why can I only see news and whisper channels in my chat box? The global, trade or guild channels are just not there. Also none of my friends are...

    Started by Babbs, 24.04.12 10:34
    • Replies: 7
    • Views: 18,106
    24.04.12 10:40 Go to last post
  7. Resource find bug

    English is not my first language, so excuse me if I make any mistake. I send an explorer to find a marble resource. In the middle of that search,...

    Started by wimpbattousai, 24.04.12 08:52
    • Replies: 1
    • Views: 7,756
    24.04.12 09:06 Go to last post
  8. Exclamation Trade

    How do you cancel a trade offer i only put up one and I keep getting players wanting goods already traded?

    Started by Dragonman92, 24.04.12 00:30
    • Replies: 0
    • Views: 7,466
    24.04.12 00:30 Go to last post
  9. Angry New general is a renegade!

    Well, didn't actually meant to fool around, but title is not entirely true, i had another renegade general in past, but it was months ago. I did...

    Started by Lumienkeli, 23.04.12 20:20
    • Replies: 0
    • Views: 5,618
    23.04.12 20:20 Go to last post
  10. Moving Guild House.

    is it possible to move the guild house without disbanding the entire guild? thank you doom2

    Started by Doom2, 17.04.12 07:37
    • Replies: 5
    • Views: 10,586
    23.04.12 20:20 Go to last post
  11. Question Easter Quest did not register as complete.

    I did the quest "Easter eggs in the moutain" and that mission was completed but the quest for compleating it and giving me the Eggs did not register...

    Started by BloodBaneBlack, 23.04.12 10:48
    • Replies: 3
    • Views: 87,671
    23.04.12 19:42 Go to last post
  12. Lost GC and resources reward from daily quest

    Hi, I completed my daily quest this morning to have 100gc in storage. On clicking the finish tab thee 100gc disappeared from my stores and the...

    Started by Flave, 23.04.12 11:33
    • Replies: 5
    • Views: 41,618
    23.04.12 14:26 Go to last post
  13. Daily quest

    Do daily quest rewards go directly into storage? I completed a quest but didn't get the reward in my star menu... Any ideas?

    Started by Rikkie82, 12.04.12 16:32
    • Replies: 4
    • Views: 18,523
    23.04.12 14:12 Go to last post
  14. Unable to visit other's islands

    Hi Since last weeks update I've had serious problems visiting anyone else's island - the program just sits at the "Loading Map" screen, no matter...

    Started by dopeyngrumpy, 23.04.12 06:49
    • Replies: 0
    • Views: 6,243
    23.04.12 06:49 Go to last post
  15. Lag

    Hi, Since the introduction of the Easter Event lagg is geting increasing annoying. Buffs not working, during adventures an General that doesn't...

    Started by Mystic, 22.04.12 21:08
    • Replies: 0
    • Views: 3,246
    22.04.12 21:08 Go to last post
  16. New troops

    Can´t note add new unit to the General army, and before some ask in the moment the general was 0 troops, the game freaze:mad:

    Started by Odracir, 22.04.12 20:13
    • Replies: 2
    • Views: 14,488
    22.04.12 20:44 Go to last post
  17. Unhappy Lost coins

    Hiya, I have a problem Last week I realized that I have 1000c from quests/bandit camps/explorer in Star menu. I tried to give those coins to Mayor's...

    Started by MarquisJames, 22.04.12 15:53
    • Replies: 0
    • Views: 5,822
    22.04.12 15:53 Go to last post
  18. questions

    i thought a move building was to come in if it has where is it and if it hasnt why not how can i replenish mines before they are exhausted

    Started by dreamwalker, 22.04.12 11:55
    • Replies: 1
    • Views: 37,004
    22.04.12 14:39 Go to last post
  19. Adventure troop disappearance

    well, two times already this happened. finished adventure and went back to headquarters... but couldn't return back to the adventure because it was...

    Started by Terry, 30.03.12 15:52
    • Replies: 3
    • Views: 6,896
    22.04.12 14:30 Go to last post
  20. Paper chase bug

    I finnished the second chase easily, after it something happened. I got an email with ten gold but I dont remember what it said before I deleted it...

    Started by Jesper, 22.04.12 03:02
    • Replies: 2
    • Views: 6,076
    22.04.12 13:30 Go to last post

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