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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,987
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,514
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,864
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,727,088
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,102,435
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,569
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Unable to visit other's islands

    Hi Since last weeks update I've had serious problems visiting anyone else's island - the program just sits at the "Loading Map" screen, no matter...

    Started by dopeyngrumpy, 23.04.12 06:49
    • Replies: 0
    • Views: 6,314
    dopeyngrumpy
    23.04.12 06:49 Go to last post

  2. Lag

    Hi, Since the introduction of the Easter Event lagg is geting increasing annoying. Buffs not working, during adventures an General that doesn't...

    Started by Mystic, 22.04.12 21:08
    • Replies: 0
    • Views: 3,271
    Mystic
    22.04.12 21:08 Go to last post

  3. New troops

    Can´t note add new unit to the General army, and before some ask in the moment the general was 0 troops, the game freaze:mad:

    Started by Odracir, 22.04.12 20:13
    • Replies: 2
    • Views: 14,547
    Odracir
    22.04.12 20:44 Go to last post

  4. Unhappy Lost coins

    Hiya, I have a problem Last week I realized that I have 1000c from quests/bandit camps/explorer in Star menu. I tried to give those coins to Mayor's...

    Started by MarquisJames, 22.04.12 15:53
    • Replies: 0
    • Views: 5,906
    MarquisJames
    22.04.12 15:53 Go to last post

  5. questions

    i thought a move building was to come in if it has where is it and if it hasnt why not how can i replenish mines before they are exhausted

    Started by dreamwalker, 22.04.12 11:55
    • Replies: 1
    • Views: 37,252
    unlucky
    22.04.12 14:39 Go to last post

  6. Adventure troop disappearance

    well, two times already this happened. finished adventure and went back to headquarters... but couldn't return back to the adventure because it was...

    Started by Terry, 30.03.12 15:52
    • Replies: 3
    • Views: 7,056
    unlucky
    22.04.12 14:30 Go to last post

  7. Paper chase bug

    I finnished the second chase easily, after it something happened. I got an email with ten gold but I dont remember what it said before I deleted it...

    Started by Jesper, 22.04.12 03:02
    • Replies: 2
    • Views: 6,133
    Jesper
    22.04.12 13:30 Go to last post

  8. Angry Lost unassigned troops at the end of an adventure

    As the title says, troops unassigned at the end of an adventure are sent back on the slow boat from China, so can take up to 30 minutes to return...

    Started by Papadeath, 22.04.12 12:51
    • Replies: 0
    • Views: 20,948
    Papadeath
    22.04.12 12:51 Go to last post

  9. Chats Tabs

    Something that needs to belooked into is Chat.Sometimes tab do not display right.glabol = help or even have double tabs i have had 2 whispers and...

    Started by Lazy_Fruitbat, 17.04.12 06:31
    • Replies: 2
    • Views: 7,813
    Listerjb
    22.04.12 03:44 Go to last post

  10. defeated last medium boss and got no building licenses.... help!

    Any one heard of this bug before?

    Started by peelobes, 11.04.12 17:16
    • Replies: 4
    • Views: 6,293
    Kenolein
    21.04.12 20:19 Go to last post

  11. Return of Building Licence

    Hi there, When you tear down a mine, do you receive a return on your building licence? My father mentioned that he does but I have never had it...

    Started by AlanBC, 21.04.12 15:09
    • Replies: 4
    • Views: 10,327
    AlanBC
    21.04.12 16:37 Go to last post

  12. can not rip down branch office

    i wanted to move my branch office but it wont let me ..i click do same as any other building click to demolish asks me if i am sure and it wont knock...

    Started by hades8840, 20.04.12 16:06
    • Replies: 2
    • Views: 127,238
    hades8840
    21.04.12 15:53 Go to last post

  13. My Master General vanished! HELP!

    Last night I finally managed to get enough easter eggs to buy the Master General. I got him without problems and moved his camp to the frontline....

    Started by Gondromir, 21.04.12 09:28
    easter event, master general, spring event
    • Replies: 2
    • Views: 10,125
    Gondromir
    21.04.12 11:55 Go to last post

  14. game has been blocked

    I am in the third level, solve all the tasks, he refused to accept the points and can not cross over to the fourth level

    Started by lazarr1, 21.04.12 07:21
    • Replies: 1
    • Views: 2,944
    Nukar
    21.04.12 07:40 Go to last post

  15. lost generals

    hey guys, i've lost 2 generals plus troops sent them out on bounty hunter mission, when completed never got returned to my island heeeeeeeelp

    Started by crazy_jock, 21.04.12 02:54
    • Replies: 1
    • Views: 10,905
    Nukar
    21.04.12 07:34 Go to last post

  16. Angry give back my gems!!

    what is wrong with the treader shop and those god damn easter maps I saw the price of each map to take a fish and i bought it but!!.......In...

    Started by Tony834016, 20.04.12 12:51
    1 Attachment(s)
    • Replies: 3
    • Views: 13,165
    Emsy
    21.04.12 07:16 Go to last post

  17. TSO issoue

    I woke upthis mornin to not been able to load up settlers, is there a problem for others or just me?

    Started by beesdied, 21.04.12 06:58
    • Replies: 2
    • Views: 4,155
    Gravekeeper
    21.04.12 07:05 Go to last post

  18. Thumbs up Finding that ONE egg - Confusing!

    Apperently looking for one egg took alot of frustruation into finding in the last stage of the easter hunt then I would thought! Apparently...

    Started by KingLearTheFool, 21.04.12 03:32
    easter hunt, red egg, shadow
    • Replies: 0
    • Views: 9,162
    KingLearTheFool
    21.04.12 03:32 Go to last post

  19. Can not enter the game.

    newfoundland, after login, the screen just go teal and shows nothing. any thoughts?

    Started by neunundneunzig, 20.04.12 03:54
    • Replies: 7
    • Views: 11,440
    Wetterd
    20.04.12 16:59 Go to last post

  20. Sector 3 Error Picture

    http://s263.photobucket.com/albums/ii157/kayza/?action=view&current=Untitled.jpg is it me?

    Started by NicePuppy, 17.04.12 16:57
    • Replies: 4
    • Views: 8,320
    dnarag1m
    20.04.12 13:36 Go to last post
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