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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,648
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 159,414
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,386,198
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,582
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 789,032
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,615
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Star menu

    Just wanted to ask if anyone has noticed any items whether they be buffs or resources disappearing from there star menu?

    Started by Babbs, 04.04.12 23:15
    • Replies: 3
    • Views: 15,839
    Babbs
    05.04.12 02:12 Go to last post

  2. Adventure Icon is missing

    Hello , I have a problem. Yesterday before maintenance I was doing adventure , now aftre logging in I cant see icon from it, so I cant move to that...

    Started by Rafa1, 15.03.12 07:38
    • Replies: 3
    • Views: 8,067
    Djad
    04.04.12 11:13 Go to last post

  3. please i need help

    Dear I would like you change my region from european English to United State of America please i was though the website or all palyers on one site...

    Started by AMM_VIP_Marashly, 04.04.12 01:12
    • Replies: 1
    • Views: 4,280
    BB_Azariel
    04.04.12 08:22 Go to last post

  4. please i need help

    Dear I would like you change my region from european English to United State of America please i was though the website or all palyers on one site...

    Started by AMM_VIP_Marashly, 04.04.12 01:10
    • Replies: 3
    • Views: 2,687
    BB_Azariel
    04.04.12 08:19 Go to last post

  5. cant login

    at the moment i cant login, i get the page where the bar goes to 100% then goes to the game page, and looks like it si about to startup then the...

    Started by philipdk, 04.04.12 01:32
    • Replies: 1
    • Views: 1,830
    Hoppo
    04.04.12 02:01 Go to last post

  6. Keeps getting server call error

    I just began getting server call errors everytme i try to play.. I have played all day with no problem,so must be on your side

    Started by Tsunamijhoe, 04.04.12 00:29
    • Replies: 5
    • Views: 22,822
    LuminousStar
    04.04.12 01:05 Go to last post

  7. server lagg.

    this is very very anoying, because i failed retreats like 3 times now. i finish a camp press retreat and it says it retreats and when i stay on my...

    Started by Apple, 02.04.12 12:59
    • Replies: 3
    • Views: 2,418
    Wetterd
    04.04.12 00:54 Go to last post

  8. About trading when no answer

    What happened when I send trade request and the other player doesn't answer?, where are my resources?, how much time have I got my resources lost in...

    Started by LordByronSherry, 18.03.12 11:50
    • Replies: 3
    • Views: 4,903
    JuanitaH
    03.04.12 20:43 Go to last post

  9. Unhappy Accelerate explorer process bugged

    I have tried twice to accelerate my explorers treasure search; initially the time is halved however when you log out then log back in again, this was...

    Started by Huygens, 03.04.12 20:00
    • Replies: 0
    • Views: 9,709
    Huygens
    03.04.12 20:00 Go to last post

  10. Angry Buffs not lasting

    I have recently made buffs which should last 30 mins, 2 hours and 6 hours, they actually lasted 10 mins 35mins and 1 hour. I thought this had been...

    Started by Roadhogg, 31.03.12 12:25
    2 Pages •
    1 2
    • Replies: 12
    • Views: 23,875
    BB_Azariel
    03.04.12 15:04 Go to last post

  11. slight bug

    Hi don't know if this is just me but my avatar pic is not showing in the battle report for horseback adventure

    Started by Aerys_TarGaryen, 03.04.12 14:50
    • Replies: 0
    • Views: 1,796
    Aerys_TarGaryen
    03.04.12 14:50 Go to last post

  12. Angry Do Not Add Resources to Mayor's House

    This is my star menu: http://screencast.com/t/nn02T1j62 But when I add iron resources (both 250 iron and 150 iron) to my Mayor's House, it cannot...

    Started by Formosania, 03.04.12 03:21
    • Replies: 2
    • Views: 15,973
    Keylock32
    03.04.12 12:33 Go to last post

  13. Iron mine dissapear

    Mine IRON MINE (level 2 ) just dissapear this morning ??? Anyone with same problem ?

    Started by trimy, 03.04.12 08:08
    • Replies: 0
    • Views: 4,756
    trimy
    03.04.12 08:08 Go to last post

  14. Wink landing troops? special forces? or what?

    Today 04/02/2012 at 20:00 my brave generals have started parachute landing into enemy territory.... ...unfortunately they fall into an ambush :D ...

    Started by winiek, 02.04.12 22:43
    • Replies: 1
    • Views: 10,620
    Tierarzt
    03.04.12 03:53 Go to last post

  15. Farms not getting their settler!

    I have some buildings which have not been able to get a settler. How do i force a settler there? I have two working brewey and i recently built a...

    Started by jfmcpm, 01.04.12 15:02
    • Replies: 3
    • Views: 27,237
    jfmcpm
    02.04.12 14:25 Go to last post

  16. Exclamation chat not connected

    hi it been few hours now and i keep getting "connecting to chat server" but still no chat... i logged off and on several times but still no chat.....

    Started by green-smurf, 31.03.12 10:23
    chatserver
    • Replies: 1
    • Views: 2,324
    green-smurf
    31.03.12 15:33 Go to last post

  17. Spelling error

    Didnt find this so...My guildmate found small spelling error. In adventure where is traps its writed Forrest, when it should be forest. I will add...

    Started by Killste, 31.03.12 10:45
    • Replies: 0
    • Views: 4,011
    Killste
    31.03.12 10:45 Go to last post

  18. Time remaining bug

    I've just had quick look and not seen thread for this, if there is sorry. I've been finding that the time remain does not always seem to go down....

    Started by mueller, 26.03.12 20:45
    • Replies: 2
    • Views: 10,055
    danielmartind
    31.03.12 09:46 Go to last post

  19. Level 3 pinewood cutters not dilering to stores

    Hey I have 6 lvl 3 Pine Cutters and 4 lvl 2 pine cutters. Ive watch them all complete but when they do nothing is being delivered to store's......

    Started by Drune, 31.03.12 07:45
    • Replies: 1
    • Views: 5,687
    iLegion
    31.03.12 09:32 Go to last post

  20. Cant ding lvl18

    Hello, I got really annoying problem. I killed group of bandits and apparently got enough xp to ding lvl18. But nothing happened, i have...

    Started by OmEkSiVaC, 30.03.12 23:18
    • Replies: 1
    • Views: 6,833
    iLegion
    31.03.12 09:27 Go to last post
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