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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,987
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,514
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,864
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,727,088
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,102,435
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,569
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Bug with fish platters

    Hi, I noticed that sometimes when using a fish platter it doesnt activate, but it does cost a platter. I am 100% sure about this since I had 3 mines...

    Started by ChellSpecker, 20.04.12 10:31
    • Replies: 0
    • Views: 15,878
    20.04.12 10:31 Go to last post
  2. Adventure Level Problems

    Hi Guys, (official word wanted on this please - i've read players perspective/understand and want something official) Something has been changed...

    Started by Balgra, 20.04.12 10:18
    • Replies: 1
    • Views: 5,956
    20.04.12 10:21 Go to last post
  3. 25 settlers have gone missing

    Using the ”retired bandits” option I made 25 settlers. When I was moving them from Star menu to Mayor's house they've vanished. Where, that is the...

    Started by Zmajoslava, 19.04.12 17:24
    buff, bug, missing
    • Replies: 0
    • Views: 10,872
    19.04.12 17:24 Go to last post
  4. Exclamation Restart game

    Having saved and closed gamed previously from start page cicking on Play Now button screen comes back blank saying page cannot be found?:mad:

    Started by Kraine, 19.04.12 16:33
    • Replies: 1
    • Views: 29,433
    19.04.12 16:45 Go to last post
  5. Cancel a mine bug?

    I did place a mine in my town but I did't have enough tools to begin building that mine so I decide to cancel it. What happen? my Iron ore in the...

    Started by Zwedinho, 19.04.12 16:25
    • Replies: 0
    • Views: 6,473
    19.04.12 16:25 Go to last post
  6. Easter egg maps from shop

    I have just paid 10 coin for one of these, i have completed it and no egg rewards

    Started by hiswitzend, 12.04.12 06:04
    4 Pages
    1 2 3 ... 4
    • Replies: 32
    • Views: 150,635
    19.04.12 15:46 Go to last post
  7. Storehouse already build but showing 501% building

    I was building a storehouse on a new sector. The building queue is showing 501% but the storehouse is build clicking the storehouse did not...

    Started by Hexxus, 18.04.12 20:34
    problem, storehouse
    • Replies: 1
    • Views: 15,384
    19.04.12 05:32 Go to last post
  8. Settlers online economy

    was wondering if the tool Settlersonlineeconomy.com (SOE) and its data export tool DSO is something you're allowing the use of? and in that case,...

    Started by skovsgaard, 18.04.12 13:55
    • Replies: 0
    • Views: 31,247
    18.04.12 13:55 Go to last post
  9. Bug- tear down

    I have taken down level 1 residence to build noble residence the license is registering 1 new building but the selector to add the noble building is...

    Started by Dragonman92, 18.04.12 11:48
    • Replies: 0
    • Views: 8,339
    18.04.12 11:48 Go to last post
  10. trouble getting into game

    i have been playing the game with no problems for last few days then today all of a sudden it kept coming up please click here to refresh the...

    Started by jay7571, 16.02.12 14:22
    • Replies: 7
    • Views: 8,739
    18.04.12 10:51 Go to last post
  11. flash player

    I logged off yesterday with no problems, and today I can't get online anymore, my flash player (shockwave) keeps crashing. I've tried updating the...

    Started by Durka, 18.04.12 08:08
    • Replies: 1
    • Views: 28,157
    18.04.12 08:13 Go to last post
  12. Bug report

    At sector 1 i build some new mill and bakery, so in total i had 5 mill and 4 bakery, i upgraded it but 1 bakery didn't want to respond on upgradeing,...

    Started by Fapion, 17.04.12 17:38
    • Replies: 0
    • Views: 22,365
    17.04.12 17:38 Go to last post
  13. Quest completed but can't finisch

    I've completed the quest food donation. But can not earn the reward. See the screenshot.

    Started by Gyges, 16.04.12 10:28
    • Replies: 2
    • Views: 23,290
    17.04.12 16:07 Go to last post
  14. Easter quest: the last island. Recruiting bowmen not registered; no quest progress

    Greetings everyone, For the easter quest 'the last island' I am required to recruit 10 recruits and 10 bowmen. The 10 recruits have been...

    Started by Arrahant, 16.04.12 12:17
    • Replies: 2
    • Views: 73,565
    17.04.12 12:01 Go to last post
  15. Invisible Buildings

    I have an issue that just started today, where (at least) Bowmakers and Marble Masons' buildings don't appear under my cursor when I try to place...

    Started by Broadhead, 17.04.12 07:37
    invisible, invisible buildings
    • Replies: 2
    • Views: 8,930
    17.04.12 07:45 Go to last post
  16. Waiting quests dont work

    At least the 3 last waiting quests dont finish,even though you meet the requirements. First was buff a friend, ok button never came then it was...

    Started by Tsunamijhoe, 16.04.12 15:49
    • Replies: 2
    • Views: 24,726
    16.04.12 19:45 Go to last post
  17. geologist

    hallo mijn namen is dikkertjedap today i have 2 geologist to look foor gold but wen i lookt it said that i have to wait 15min but wen i look 5 min...

    Started by dikkertjedap, 16.04.12 19:15
    • Replies: 0
    • Views: 10,853
    16.04.12 19:15 Go to last post
  18. easter egg collecting

    after buying adventures, for 10 coins each, i have found that extra easter eggs dont get added,?? is this a bug, or was i trying to gain more egg's...

    Started by dragor, 16.04.12 16:20
    • Replies: 2
    • Views: 6,821
    16.04.12 18:29 Go to last post
  19. Missing players avatar in battles

    Im missing my avatar in the battle report:

    Started by RemiusRock, 16.04.12 15:07
    • Replies: 0
    • Views: 9,224
    16.04.12 15:07 Go to last post
  20. Disappearing troops

    Guys I have a huge problem: many of my troops disappeared. I moved my general into the Save the Christmas adventure (with approx. 80 recruits, 80...

    Started by Volaxad, 02.01.12 01:52
    • Replies: 4
    • Views: 44,204
    16.04.12 03:55 Go to last post

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