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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,970
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,188
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,446
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,771
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,960
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,135
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. game has been blocked

    I am in the third level, solve all the tasks, he refused to accept the points and can not cross over to the fourth level

    Started by lazarr1, 21.04.12 07:21
    • Replies: 1
    • Views: 3,079
    Nukar
    21.04.12 07:40 Go to last post

  2. lost generals

    hey guys, i've lost 2 generals plus troops sent them out on bounty hunter mission, when completed never got returned to my island heeeeeeeelp

    Started by crazy_jock, 21.04.12 02:54
    • Replies: 1
    • Views: 10,963
    Nukar
    21.04.12 07:34 Go to last post

  3. Angry give back my gems!!

    what is wrong with the treader shop and those god damn easter maps I saw the price of each map to take a fish and i bought it but!!.......In...

    Started by Tony834016, 20.04.12 12:51
    1 Attachment(s)
    • Replies: 3
    • Views: 13,217
    Emsy
    21.04.12 07:16 Go to last post

  4. TSO issoue

    I woke upthis mornin to not been able to load up settlers, is there a problem for others or just me?

    Started by beesdied, 21.04.12 06:58
    • Replies: 2
    • Views: 4,602
    Gravekeeper
    21.04.12 07:05 Go to last post

  5. Thumbs up Finding that ONE egg - Confusing!

    Apperently looking for one egg took alot of frustruation into finding in the last stage of the easter hunt then I would thought! Apparently...

    Started by KingLearTheFool, 21.04.12 03:32
    easter hunt, red egg, shadow
    • Replies: 0
    • Views: 9,302
    KingLearTheFool
    21.04.12 03:32 Go to last post

  6. Can not enter the game.

    newfoundland, after login, the screen just go teal and shows nothing. any thoughts?

    Started by neunundneunzig, 20.04.12 03:54
    • Replies: 7
    • Views: 11,641
    Wetterd
    20.04.12 16:59 Go to last post

  7. Sector 3 Error Picture

    http://s263.photobucket.com/albums/ii157/kayza/?action=view&current=Untitled.jpg is it me?

    Started by NicePuppy, 17.04.12 16:57
    • Replies: 4
    • Views: 8,362
    dnarag1m
    20.04.12 13:36 Go to last post

  8. Bug with fish platters

    Hi, I noticed that sometimes when using a fish platter it doesnt activate, but it does cost a platter. I am 100% sure about this since I had 3 mines...

    Started by ChellSpecker, 20.04.12 10:31
    • Replies: 0
    • Views: 15,960
    ChellSpecker
    20.04.12 10:31 Go to last post

  9. Adventure Level Problems

    Hi Guys, (official word wanted on this please - i've read players perspective/understand and want something official) Something has been changed...

    Started by Balgra, 20.04.12 10:18
    • Replies: 1
    • Views: 6,218
    Balgra
    20.04.12 10:21 Go to last post

  10. 25 settlers have gone missing

    Using the ”retired bandits” option I made 25 settlers. When I was moving them from Star menu to Mayor's house they've vanished. Where, that is the...

    Started by Zmajoslava, 19.04.12 17:24
    buff, bug, missing
    • Replies: 0
    • Views: 11,071
    Zmajoslava
    19.04.12 17:24 Go to last post

  11. Exclamation Restart game

    Having saved and closed gamed previously from start page cicking on Play Now button screen comes back blank saying page cannot be found?:mad:

    Started by Kraine, 19.04.12 16:33
    • Replies: 1
    • Views: 29,547
    BB_Azariel
    19.04.12 16:45 Go to last post

  12. Cancel a mine bug?

    I did place a mine in my town but I did't have enough tools to begin building that mine so I decide to cancel it. What happen? my Iron ore in the...

    Started by Zwedinho, 19.04.12 16:25
    • Replies: 0
    • Views: 6,504
    Zwedinho
    19.04.12 16:25 Go to last post

  13. Easter egg maps from shop

    I have just paid 10 coin for one of these, i have completed it and no egg rewards

    Started by hiswitzend, 12.04.12 06:04
    4 Pages •
    1 2 3 ... 4
    • Replies: 32
    • Views: 150,923
    Medardius
    19.04.12 15:46 Go to last post

  14. Storehouse already build but showing 501% building

    I was building a storehouse on a new sector. The building queue is showing 501% but the storehouse is build clicking the storehouse did not...

    Started by Hexxus, 18.04.12 20:34
    problem, storehouse
    • Replies: 1
    • Views: 15,697
    Wetterd
    19.04.12 05:32 Go to last post

  15. Settlers online economy

    was wondering if the tool Settlersonlineeconomy.com (SOE) and its data export tool DSO is something you're allowing the use of? and in that case,...

    Started by skovsgaard, 18.04.12 13:55
    • Replies: 0
    • Views: 31,297
    skovsgaard
    18.04.12 13:55 Go to last post

  16. Bug- tear down

    I have taken down level 1 residence to build noble residence the license is registering 1 new building but the selector to add the noble building is...

    Started by Dragonman92, 18.04.12 11:48
    • Replies: 0
    • Views: 9,569
    Dragonman92
    18.04.12 11:48 Go to last post

  17. trouble getting into game

    i have been playing the game with no problems for last few days then today all of a sudden it kept coming up please click here to refresh the...

    Started by jay7571, 16.02.12 14:22
    • Replies: 7
    • Views: 8,891
    MOD_PennyUK
    18.04.12 10:51 Go to last post

  18. flash player

    I logged off yesterday with no problems, and today I can't get online anymore, my flash player (shockwave) keeps crashing. I've tried updating the...

    Started by Durka, 18.04.12 08:08
    • Replies: 1
    • Views: 28,266
    BB_Azariel
    18.04.12 08:13 Go to last post

  19. Bug report

    At sector 1 i build some new mill and bakery, so in total i had 5 mill and 4 bakery, i upgraded it but 1 bakery didn't want to respond on upgradeing,...

    Started by Fapion, 17.04.12 17:38
    • Replies: 0
    • Views: 22,393
    Fapion
    17.04.12 17:38 Go to last post

  20. Quest completed but can't finisch

    I've completed the quest food donation. But can not earn the reward. See the screenshot.

    Started by Gyges, 16.04.12 10:28
    • Replies: 2
    • Views: 23,347
    IndianaParis
    17.04.12 16:07 Go to last post
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