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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 390,958
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 119,187
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 475,434
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,777,733
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,125,890
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,104
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Easter quest: the last island. Recruiting bowmen not registered; no quest progress

    Greetings everyone, For the easter quest 'the last island' I am required to recruit 10 recruits and 10 bowmen. The 10 recruits have been...

    Started by Arrahant, 16.04.12 12:17
    • Replies: 2
    • Views: 73,678
    17.04.12 12:01 Go to last post
  2. Invisible Buildings

    I have an issue that just started today, where (at least) Bowmakers and Marble Masons' buildings don't appear under my cursor when I try to place...

    Started by Broadhead, 17.04.12 07:37
    invisible, invisible buildings
    • Replies: 2
    • Views: 9,080
    17.04.12 07:45 Go to last post
  3. Waiting quests dont work

    At least the 3 last waiting quests dont finish,even though you meet the requirements. First was buff a friend, ok button never came then it was...

    Started by Tsunamijhoe, 16.04.12 15:49
    • Replies: 2
    • Views: 24,761
    16.04.12 19:45 Go to last post
  4. geologist

    hallo mijn namen is dikkertjedap today i have 2 geologist to look foor gold but wen i lookt it said that i have to wait 15min but wen i look 5 min...

    Started by dikkertjedap, 16.04.12 19:15
    • Replies: 0
    • Views: 10,898
    16.04.12 19:15 Go to last post
  5. easter egg collecting

    after buying adventures, for 10 coins each, i have found that extra easter eggs dont get added,?? is this a bug, or was i trying to gain more egg's...

    Started by dragor, 16.04.12 16:20
    • Replies: 2
    • Views: 6,851
    16.04.12 18:29 Go to last post
  6. Missing players avatar in battles

    Im missing my avatar in the battle report:

    Started by RemiusRock, 16.04.12 15:07
    • Replies: 0
    • Views: 9,320
    16.04.12 15:07 Go to last post
  7. Disappearing troops

    Guys I have a huge problem: many of my troops disappeared. I moved my general into the Save the Christmas adventure (with approx. 80 recruits, 80...

    Started by Volaxad, 02.01.12 01:52
    • Replies: 4
    • Views: 44,341
    16.04.12 03:55 Go to last post
  8. Crazy general

    Hi! I was doing the traitors adventure and had to take out only the Castle and the camp on the left of it. I've sent a general to block that camp,...

    Started by Volaxad, 15.04.12 22:06
    • Replies: 0
    • Views: 9,439
    15.04.12 22:06 Go to last post
  9. Easter egg in the mountains, no map

    Hi can anyone help have been doing the egg hunt and have been waiting for 1 to 2 days to receive the map and have had nothing as yet

    Started by BlythSpirit, 15.04.12 12:11
    • Replies: 1
    • Views: 8,167
    15.04.12 20:02 Go to last post
  10. Post Possible bug - Unreadable handwriting - Easter eggs in the desert

    Possible bug found. Got to "Unreadable handwriting - Easter eggs in the desert" and deliberately did not wait to fulfill the trading criteria for...

    Started by Pepperpot, 15.04.12 18:41
    desert, handwriting, quest, unreadable
    • Replies: 0
    • Views: 6,423
    15.04.12 18:41 Go to last post
  11. Quest 4 of easter quest line bugged?

    nt

    Started by Qualan, 13.04.12 10:21
    • Replies: 3
    • Views: 38,932
    15.04.12 16:42 Go to last post
  12. pinewood disappearing, not producing bows or not producing enough

    the pinewood cutters seems to be cutting them very slowly or the wood being produced is disappearing... this is affecting the bowmakers on my...

    Started by Figkik, 15.04.12 08:43
    disappearing, trees
    • Replies: 2
    • Views: 19,371
    15.04.12 14:24 Go to last post
  13. Exclamation Bug Unreadable Handwriting Quest

    Hi, I completed this find the easter eggs quest and hit finish last night, i returned home but the quest did not complete but the map has gone from...

    Started by s00pa, 15.04.12 14:15
    • Replies: 0
    • Views: 4,111
    15.04.12 14:15 Go to last post
  14. Exclamation Bug - Stuck in tutorial in "Building Upgrades"

    Hello, I appear to be stuck in the quest "Building Upgrades" on Level 14 tutorial. I selected a building to upgrade, it showed the lack of...

    Started by tabannis, 15.04.12 10:05
    • Replies: 2
    • Views: 42,762
    15.04.12 12:02 Go to last post
  15. Unhappy Settlers game review on demolition

    I have demolished three stone quarries and I have to wait for settlers to arrive delay 15mins?!. Surly since I have them already I should not have...

    Started by Dragonman92, 14.04.12 22:49
    • Replies: 1
    • Views: 14,709
    15.04.12 05:01 Go to last post
  16. Can I move from Newfoundland to Northise

    I am have just started playing and my girlfriends is on Northsile Server and I am on Newfoundland is there anyway of changing so I am on the same the...

    Started by Master_Ross, 14.04.12 19:38
    • Replies: 1
    • Views: 15,578
    14.04.12 19:47 Go to last post
  17. Easter egg quests - bug

    I have paid 10 gold to do 6 of the quests and have not received any Easter egg for completing them. I Have lost 60 gold!

    Started by Dragonman92, 14.04.12 18:11
    • Replies: 1
    • Views: 8,622
    14.04.12 18:16 Go to last post
  18. bug - trees

    Both hardwood and pinewood cutters start cutting a tree down? At a location where there is only a stump? Is there a bug that is not displaying a...

    Started by Dragonman92, 14.04.12 17:39
    • Replies: 0
    • Views: 16,643
    14.04.12 17:39 Go to last post
  19. global chat / guild chat/ trade tabs

    I have been getting this message for almost a week "[10:25] News: Chat server login failed" when i log in. i have sent 2 notes to support and have...

    Started by Prof_Xavier, 12.04.12 17:38
    • Replies: 2
    • Views: 35,710
    14.04.12 15:56 Go to last post
  20. Forester Bug

    I was checking the time for my workyards today and came across this bug with one of my fir tree foresters: It would seem that this forester cannot...

    Started by Arianne, 01.01.12 19:47
    2 Pages
    1 2
    • Replies: 18
    • Views: 93,968
    14.04.12 14:02 Go to last post

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