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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,380
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,363
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,383
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,869
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,781
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,252
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Taking A Break Easter quest.

    No green tick appears next to the two required wheat fields even though it clearly states 2 of 2 therefore the finish button is not clickable - help...

    Started by d0d8ydave, 13.04.12 14:24
    • Replies: 1
    • Views: 3,019
    d0d8ydave
    13.04.12 14:26 Go to last post

  2. Lost Coins.... just gone

    Was playing along and all of a sudden i lost ,, hmm about 400+GC and the amount that was left was only 4 GC . I dont think i was so tired that i...

    Started by Drippp, 12.04.12 21:23
    • Replies: 5
    • Views: 9,434
    Drippp
    13.04.12 14:13 Go to last post

  3. Log In Problem

    I have been logging in to The Settlers Online through my FaceBook, I logged in to Settlers today and a hr in I get kicked out of my FaceBook and is...

    Started by Emsy, 13.04.12 12:48
    • Replies: 1
    • Views: 18,601
    Nukar
    13.04.12 12:57 Go to last post

  4. Hardwood foresters

    Appears to be a similar problem with hardwood foresters as with pinewood foresters reported with bug. I have one hardwood cutter and one hardwood...

    Started by Dragonman92, 13.04.12 12:28
    • Replies: 0
    • Views: 12,662
    Dragonman92
    13.04.12 12:28 Go to last post

  5. Unhappy Bug pine wood forester

    Reported problem yesterday pine wood foresters cycling to same spot under a hut and a mature tree each cycle. Demolished two pine wood foresters...

    Started by Dragonman92, 13.04.12 11:25
    • Replies: 0
    • Views: 14,199
    Dragonman92
    13.04.12 11:25 Go to last post

  6. Exclamation Error in searching a thread

    I tried to search the thread "Sid's Adventure Jounral" for bounty hunter, and a page came up with the following error: vB_Legacy_User does not...

    Started by Elles0705, 13.04.12 02:16
    bounty hunter, error message, sid's adventure journal
    • Replies: 0
    • Views: 6,947
    Elles0705
    13.04.12 02:16 Go to last post

  7. paperchase 1st stage cannot access

    finished first quest recieved the 1st paperchase advent in mail accepted it it went into star menu no prob so far started the advent got the...

    Started by mawihtec2, 12.04.12 22:19
    • Replies: 1
    • Views: 3,913
    mawihtec2
    12.04.12 22:49 Go to last post

  8. chat/trade tab bigger than browser window

    I'm playing on Firefox and I also have a external monitor connected to my notebook. This changes the resolution of my screen to 1024 x 768. When I...

    Started by samson1111, 12.04.12 17:09
    • Replies: 1
    • Views: 11,049
    Nukar
    12.04.12 17:12 Go to last post

  9. Unhappy Help! Cannot play the settlers anymore

    This is what it shows up, when I log in. Cannot press play button, because it's just image. Is server down? I tried deleting internet caches and with...

    Started by Taija, 12.04.12 16:39
    • Replies: 1
    • Views: 18,484
    Taija
    12.04.12 17:10 Go to last post

  10. Losing coins from star menu

    This happen to me already a few times while i add found coins to the mayor from star menu (found in treasure hunts) they get greyed out but not added...

    Started by Quzkol, 12.04.12 14:15
    • Replies: 0
    • Views: 17,273
    Quzkol
    12.04.12 14:15 Go to last post

  11. Event Still bugged?

    Just wondering if its only me or if the adventures for event is still bugged out, been completing at least 2 them now which gave absolutely nothing...

    Started by Drakenmore, 12.04.12 13:08
    • Replies: 2
    • Views: 12,777
    Drakenmore
    12.04.12 13:23 Go to last post

  12. What is the reward?

    What is the reward? I invested 30 pieces and what's the prize? Do I use my coins for nothing? thanks

    Started by NoMuerto, 12.04.12 08:58
    • Replies: 2
    • Views: 12,360
    Nukar
    12.04.12 09:02 Go to last post

  13. explorers start without being ask for it

    Hi since this morning I notices my scouts coming home and then automatically having started for a new 24 hr search without me selecting this option....

    Started by Travianus, 12.04.12 08:26
    • Replies: 0
    • Views: 7,276
    Travianus
    12.04.12 08:26 Go to last post

  14. Explorers

    hi Sorry but I do not have any results or proper figures for this but I have recently noticed (over the past couple of weeks) that my normal...

    Started by DaveyDent, 11.04.12 21:12
    • Replies: 0
    • Views: 20,825
    DaveyDent
    11.04.12 21:12 Go to last post

  15. Chatchannels dissappearing

    I have an annoying problem. When i log in everything is fine. After a few secods all my chatchannels dissappear and i get no chatserver available....

    Started by rufus2560, 11.04.12 09:23
    • Replies: 4
    • Views: 6,096
    Tierarzt
    11.04.12 20:17 Go to last post

  16. My level 3 farm does not get a settler?

    I have this one level 3 farm which dosnt seem to get a settler into it. All my other farms work fine and i do have available settlers. Something...

    Started by haju, 10.04.12 18:50
    • Replies: 2
    • Views: 10,403
    haju
    11.04.12 15:52 Go to last post

  17. Generals jumping backwards

    Twice now I have sent 2 generals out. 1 to block and the other to fight White Castle. Both times the second general has reached the castle and...

    Started by Flave, 11.04.12 13:32
    • Replies: 1
    • Views: 10,046
    PapiFiveNine
    11.04.12 14:39 Go to last post

  18. Cannot see my Noble residences?

    Hi, just havin a bit of a problem at mo. Everything else renders on startup of TSO exept from my noble residences? Due to this I carnt even place a...

    Started by pkit404, 11.04.12 13:34
    1 Attachment(s)
    • Replies: 2
    • Views: 13,621
    PapiFiveNine
    11.04.12 14:37 Go to last post

  19. bug while upgrading buildings

    Hi, I found a bug while upgrading a building. Couldn't find it in te forum. When a building upgrade is in progress your still able to click the...

    Started by P0liarnik, 11.04.12 05:54
    • Replies: 0
    • Views: 4,101
    P0liarnik
    11.04.12 05:54 Go to last post

  20. Frustrating

    So frustrating, been trying to play TSO for the past couple of hours and have been unable. The game does not go past the loading screen. Its a shame...

    Started by Noxious-Vapous, 08.04.12 21:54
    • Replies: 6
    • Views: 5,881
    Noxious-Vapous
    11.04.12 02:57 Go to last post
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