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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 39,996
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 156,993
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,381,311
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 170,241
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 784,075
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 186,226
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Trade bug

    adding items to trade doesnt remove them from your store while they are on offer. this means the items you are tradeing can still be used by you but...

    Started by Kriotek, 01.02.12 00:12
    • Replies: 1
    • Views: 5,719
    Fapion
    19.03.12 13:10 Go to last post

  2. unable to put any offers in trade window

    Over a day ago I was trading and noticed an offer showing in the window that I had not added so I cancelled it. It said I can make my next offer in...

    Started by MandCandK, 19.03.12 10:08
    • Replies: 0
    • Views: 6,809
    MandCandK
    19.03.12 10:08 Go to last post

  3. Can't login to Newfoundland with my old account

    Hi there! I used to play in Newfoundland server with my Facebook account, then I haven't loged in for a month. When I came back I couldn't login to...

    Started by Nikky9x, 18.03.12 09:15
    • Replies: 1
    • Views: 14,434
    Nikky9x
    19.03.12 10:02 Go to last post

  4. Farms can't start

    Hey I have 8 farms and i can't start them, the status on them is working, but the time indicator, only blink when i start them i have 12 other...

    Started by Dytand, 16.03.12 10:05
    • Replies: 2
    • Views: 17,945
    Dytand
    19.03.12 09:18 Go to last post

  5. Recompensation for today problem

    Hello! I have a queston. How many gems youu want give to us for today problems? And dont tell me that is beta because this wasnt a game...

    Started by Exoul, 17.03.12 18:42
    • Replies: 7
    • Views: 12,651
    Tierarzt
    18.03.12 22:18 Go to last post

  6. Roads

    Not a game changing issue but if you start a road in your land and end it in your land the road will be placed, even if the road passes through...

    Started by Cabbage, 18.03.12 19:32
    • Replies: 1
    • Views: 20,572
    Mats_SX
    18.03.12 19:46 Go to last post

  7. Mine deposits disappear

    How to reproduce: Make sure your next building project won't be started immediately (not enough resources/already building something). Start a...

    Started by Mats_SX, 18.03.12 02:11
    • Replies: 6
    • Views: 45,269
    Mats_SX
    18.03.12 16:40 Go to last post

  8. [BUG] Building Licenses & Queue

    There were a few threads complaining about this issue but none of them outlined how to reproduce the issue, as far as I'm aware. It refers to the...

    Started by BLEURRRRGH, 18.03.12 15:59
    • Replies: 0
    • Views: 50,835
    BLEURRRRGH
    18.03.12 15:59 Go to last post

  9. Unhappy 2 bugs to report

    the first is I have zzzzz over some of my buildings, even though I havent stopped production, or when you click on the buildings it doesn't say they...

    Started by FredFlintstone, 18.03.12 11:12
    • Replies: 1
    • Views: 5,872
    FredFlintstone
    18.03.12 11:13 Go to last post

  10. Unhappy paypal trouble

    I would like to buy some gems via Paypal. However Paypal wants to charge my credit card and not use the money I have in my account. Why is this ?

    Started by Sansa, 18.03.12 06:21
    • Replies: 1
    • Views: 6,998
    Tierarzt
    18.03.12 08:47 Go to last post

  11. missing troops and garrisons in adventure map

    last night i had 2 full garrison (200r and 20r+180c) moving in to the new position in the traitors adventure map. now in this morning, ill find there...

    Started by SuperJii, 18.03.12 07:22
    • Replies: 1
    • Views: 9,086
    SuperJii
    18.03.12 07:38 Go to last post

  12. Buying gems problems

    "Multiple payments not allowed, please close window and start again..." That is the msg I got after pressing pay now in paypal, and I do as "Simon...

    Started by Krial, 18.03.12 07:32
    • Replies: 0
    • Views: 5,537
    Krial
    18.03.12 07:32 Go to last post

  13. Marble Mason level up doesn't work..

    Hey, i've noticed that my two level 2 marble masons don't produce the correct amount.. My deposit holded 7 marble stones and on both masons were...

    Started by Hanzman1984, 17.03.12 23:36
    • Replies: 0
    • Views: 9,192
    Hanzman1984
    17.03.12 23:36 Go to last post

  14. Uplay not available

    Hi guys and girls, I TSO running all day, then restarted my computer and can't log back in. when I log in via Uplay, I get the message 'Uplay not...

    Started by Ninotschka, 17.03.12 15:19
    2 Pages •
    1 2
    • Replies: 12
    • Views: 62,278
    aRPeaR
    17.03.12 17:36 Go to last post

  15. Question Trade never returns

    At 16:00hour (CET) I replied to an offer in Trade, and has yet not recieved a respons from the seller, nor got my gold back yet. Some of my friends...

    Started by PSYKODK, 17.03.12 15:18
    • Replies: 2
    • Views: 5,604
    PSYKODK
    17.03.12 16:40 Go to last post

  16. licences+ settler BUG

    hey guys, I've bin complaining about this for weeks!!!! lets start of with the licences+++ ok when i had o/94 licences left, all my mines where...

    Started by crazymind26, 17.03.12 11:40
    • Replies: 2
    • Views: 20,210
    Saraptheold
    17.03.12 14:03 Go to last post

  17. How long does it take for gems purchased to show up

    i have purchased gems from the shop and they have still to be seen how long do they take to show up

    Started by Graeme1971, 16.03.12 21:46
    • Replies: 1
    • Views: 10,785
    Dragons_Breath
    17.03.12 10:14 Go to last post

  18. Exchange of resources

    Exchange of resources between players from different servers can be done? Northisle vs Newfoundland.

    Started by orgzilla, 17.03.12 06:49
    • Replies: 1
    • Views: 8,559
    Scrooge
    17.03.12 08:39 Go to last post

  19. Thumbs down the game doesnt load

    the game start loading but it is stopping and doesn't continue .... :confused:

    Started by ameera, 16.03.12 01:55
    • Replies: 2
    • Views: 9,270
    Polymer
    16.03.12 16:26 Go to last post

  20. Roads can be built in not claimed sectors

    See the picture for how it looks. You can't start a road in non-claimed territory, but starting and ending in claimed territory, the...

    Started by Mats_SX, 16.03.12 14:00
    • Replies: 1
    • Views: 20,267
    Battenberg
    16.03.12 15:50 Go to last post
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