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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 39,975
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 156,886
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,381,105
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 170,200
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 783,843
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 186,155
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. connection problems

    Hi I have a problem with my connection - when I am at work with this laptop (win7) I can stay connected for as long as I want - when i am at...

    Started by Stanneke, 16.03.12 09:37
    • Replies: 0
    • Views: 2,744
    16.03.12 09:37 Go to last post
  2. Building licences disappear

    Hello, I've some problems with building licences. I think it was yesterday when I logged in and I had -1 building licences... So I thought well...

    Started by CountBone, 16.03.12 08:24
    • Replies: 0
    • Views: 3,573
    16.03.12 08:24 Go to last post
  3. Queing BUG

    Hello, I deleted some buildings in the building que and now when I try to add more to the que, it will only let me do 2 instead of 3 in it. My...

    Started by chrisphillips, 15.03.12 22:15
    • Replies: 1
    • Views: 5,538
    15.03.12 23:51 Go to last post
  4. Missing buffs

    Hi Last night I had 14 Aunt Iram's gift baskets and used 4 before I went to bed, this morning the remaining 10 are gone. Anyone else have this...

    Started by malleybo, 15.03.12 09:47
    • Replies: 1
    • Views: 3,936
    15.03.12 23:18 Go to last post
  5. Cavalry doing medium damage?

    According to the info on Cavalry does the info claim it does "medium damage". This can't be right! The Cavalry does 5-10 in damage. Bowman,...

    Started by Battenberg, 15.03.12 18:26
    • Replies: 0
    • Views: 7,089
    15.03.12 18:26 Go to last post
  6. No production during the upgrade process

    I have checked this over and over again. And controlled again, and yet again. It happens ever time I start upgrading a building. During the...

    Started by Battenberg, 15.03.12 17:57
    bug, production, upgrade
    • Replies: 0
    • Views: 12,233
    15.03.12 17:57 Go to last post
  7. Unable to get logged in.

    Hello, just wandering if anyone else cant get further than the "Start now" screen when logging in. I have tried several times and the big blue "Start...

    Started by Amaranth, 15.03.12 09:31
    • Replies: 5
    • Views: 16,446
    15.03.12 10:40 Go to last post
  8. Buffs on friends buildings are incorrect.

    Hi, Today, after the last maintenance, I encountered a problem after placing buffs. I had 21 baskets in my star menu, and I went to a friends land...

    Started by Cheetahke, 15.03.12 09:35
    • Replies: 0
    • Views: 4,501
    15.03.12 09:35 Go to last post
  9. Amount of settlers do not decrease after I tear down residences

    I had built a couple of residences, and soon my amount of settlers had reached 60, total population 90. Then I teared two residences down, which...

    Started by Mats_SX, 14.03.12 16:30
    • Replies: 5
    • Views: 79,739
    15.03.12 09:01 Go to last post
  10. chat problem?

    since this afternoon i cant connect to chat server.. because of that i cant trade either.. Is there some problem on the server or is it something...

    Started by Jaskier79, 14.03.12 00:00
    • Replies: 8
    • Views: 10,625
    14.03.12 16:38 Go to last post
  11. Typo in the "Beer" quest

    Hi, I found a typo in the tutorial quest called "Beer". I asked in the chat, and the mod said this was the appropriate place to report this bug. ...

    Started by Mats_SX, 14.03.12 15:59
    • Replies: 1
    • Views: 5,796
    14.03.12 16:15 Go to last post
  12. DISCONECTED 3 times in the last 45min

    After that so called big update, i am getting disconnected way to many times then before. today ive been on for 45min and already kicked off the...

    Started by Vinnynld, 13.03.12 10:19
    • Replies: 2
    • Views: 5,226
    14.03.12 15:19 Go to last post
  13. Lost 200 troops because of server-fail.

    Sent out my general to give one of the hard camps next to Wild Mary it's final blow. I was ready to retreat him if he was intercepted but before he...

    Started by Anden, 13.03.12 22:57
    • Replies: 5
    • Views: 22,771
    14.03.12 09:17 Go to last post
  14. getting connected

    help all was well im at level 17... now all i get is a grey screen when login in??? ive updated flash player ect but even when i type in straight...

    Started by A2B-Recovery, 13.03.12 17:01
    • Replies: 5
    • Views: 7,924
    14.03.12 04:54 Go to last post
  15. Bug With Getting Marble for Stone

    Hello, I believe I have noticed a bug with the marble to stone feature at the provision house. If I make 50 marble from 250 stone, it works. But...

    Started by Amaging, 03.03.12 02:54
    • Replies: 6
    • Views: 39,861
    13.03.12 21:48 Go to last post
  16. Exclamation Not able to use the Branch Office

    I've just recently build mine and it doesnt do anything... It still says coming soon while people on the chat are saying that they are willing to...

    Started by Dolby3d, 13.03.12 20:25
    branch office, chat ban
    • Replies: 4
    • Views: 34,144
    13.03.12 21:05 Go to last post
  17. Time Slows Down

    Hi, If I set a geologist to search for something eg marble it should take 30 mins. Whilst I am logged in this is fine, but if I log out and log...

    Started by danielmartind, 13.03.12 14:57
    • Replies: 1
    • Views: 6,025
    13.03.12 17:00 Go to last post
  18. Unhappy error 310 net::ERR_TOO_MANY_REDIRECTS

    I can't open my account from any computer. I tryied all browser, clear all cache and reset modem. but the game give error 310...

    Started by abduldalat, 09.03.12 14:18
    error 310
    • Replies: 5
    • Views: 7,799
    12.03.12 17:37 Go to last post
  19. Angry rewards will not credit to store house

    I have problems with depositing iron ore and water into the mayors house. Everything else goes in. I have Iron ore 150, 250, 350 and 2000 that...

    Started by Alobuck, 12.03.12 05:46
    • Replies: 2
    • Views: 12,638
    12.03.12 11:52 Go to last post
  20. mistake in a game nickname

    My uplay account is called b00rt00s, but by mistake my game nick is b00rt00t. I did this mistake when I chose game avatar. Is there a possibility to...

    Started by b00rt00s, 12.03.12 11:01
    • Replies: 1
    • Views: 4,892
    12.03.12 11:47 Go to last post

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