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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,955
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,185
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,428
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,727
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,862
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,094
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Aunty Irma's Gift Basket

    I seem to be having a problem with these.... I had 2 x 1 gift basket in my star menu, visited a guild member and clicked my star menu and only had...

    Started by LadyNipa, 07.04.12 14:28
    • Replies: 1
    • Views: 6,039
    SirRoy
    07.04.12 14:36 Go to last post

  2. login failed

    [5:45] News: Chat server login failed What this mean ?

    Started by Cekicar, 07.04.12 13:48
    • Replies: 0
    • Views: 4,990
    Cekicar
    07.04.12 13:48 Go to last post

  3. Building proces does not overlap other buildings

    Maybe something that needs to be fixed ... --> Building proces does not overlap other buildings

    Started by Dubsy, 06.04.12 14:23
    • Replies: 1
    • Views: 5,440
    Sable
    07.04.12 08:59 Go to last post

  4. Grey filter after logging in.

    Today, after logging in, I got my daily reward. After clicking on the accept-button, I got the message that I had mail. At that moment the screen...

    Started by Cheetahke, 07.04.12 05:52
    • Replies: 0
    • Views: 5,582
    Cheetahke
    07.04.12 05:52 Go to last post

  5. Coal mine bug when missing settlers

    I was lacking settlers, built about 20 wells, then a coal mine (level 2, on a 2900 coals deposit). So I had to wait 4 or 5 hours before it gets its...

    Started by Pdor, 06.04.12 22:04
    • Replies: 0
    • Views: 23,482
    Pdor
    06.04.12 22:04 Go to last post

  6. Undefined text when building a Garrison

    Hi, It seems that if you build a Garrison, the description says 'Undefined Text'. Thanks

    Started by Spritske, 06.04.12 10:46
    • Replies: 1
    • Views: 4,348
    Ferro219
    06.04.12 16:29 Go to last post

  7. This post about a TOTAL BAN for stumbling on a bug has really dissapointed me

    Is it really wise to threaten to indefinitely ban ppl from the game for a bug which was created by the developers, ( however unintentional ) How...

    Started by Samurai_Katana, 06.04.12 00:20
    • Replies: 7
    • Views: 13,055
    Nukar
    06.04.12 10:24 Go to last post

  8. General is not attacking as ordered

    and camps are not disappear after destroying leader camp in that zone.(that should bee free that zone) I find this when I was playing adventure...

    Started by Killste, 06.04.12 00:30
    • Replies: 0
    • Views: 6,581
    Killste
    06.04.12 00:30 Go to last post

  9. old trades still active after expire

    trades are still active from old posts even some cases after i make new posted trades players are still sending requested trades of an old posted...

    Started by Froggydj666, 05.04.12 10:33
    • Replies: 3
    • Views: 2,871
    Ferro219
    05.04.12 20:10 Go to last post

  10. Timing

    Noticed this a few times.You will send an explorer or a geologist to do some thing and you know it will take X time you log out log in when you know...

    Started by Lazy_Fruitbat, 05.04.12 11:40
    • Replies: 0
    • Views: 29,837
    Lazy_Fruitbat
    05.04.12 11:40 Go to last post

  11. I cant Play

    Can s1 tell me if the game is up or is only me ....... Why is it so hard for s1 to answer .ty

    Started by NocNoc33, 05.04.12 07:31
    • Replies: 1
    • Views: 16,119
    Nukar
    05.04.12 08:36 Go to last post

  12. Exclamation Building Licences

    Hi my building Licences all the time bugged my Copper mines are Collaspe and don't get back the building Licences :/ Can some1 help me pls?

    Started by Nefarian, 29.03.12 11:55
    2 Pages •
    1 2
    • Replies: 16
    • Views: 158,569
    Qualan
    05.04.12 08:10 Go to last post

  13. Star menu

    Just wanted to ask if anyone has noticed any items whether they be buffs or resources disappearing from there star menu?

    Started by Babbs, 04.04.12 23:15
    • Replies: 3
    • Views: 27,372
    Babbs
    05.04.12 02:12 Go to last post

  14. Adventure Icon is missing

    Hello , I have a problem. Yesterday before maintenance I was doing adventure , now aftre logging in I cant see icon from it, so I cant move to that...

    Started by Rafa1, 15.03.12 07:38
    • Replies: 3
    • Views: 10,020
    Djad
    04.04.12 11:13 Go to last post

  15. please i need help

    Dear I would like you change my region from european English to United State of America please i was though the website or all palyers on one site...

    Started by AMM_VIP_Marashly, 04.04.12 01:12
    • Replies: 1
    • Views: 4,858
    BB_Azariel
    04.04.12 08:22 Go to last post

  16. please i need help

    Dear I would like you change my region from european English to United State of America please i was though the website or all palyers on one site...

    Started by AMM_VIP_Marashly, 04.04.12 01:10
    • Replies: 3
    • Views: 3,657
    BB_Azariel
    04.04.12 08:19 Go to last post

  17. cant login

    at the moment i cant login, i get the page where the bar goes to 100% then goes to the game page, and looks like it si about to startup then the...

    Started by philipdk, 04.04.12 01:32
    • Replies: 1
    • Views: 2,639
    Hoppo
    04.04.12 02:01 Go to last post

  18. Keeps getting server call error

    I just began getting server call errors everytme i try to play.. I have played all day with no problem,so must be on your side

    Started by Tsunamijhoe, 04.04.12 00:29
    • Replies: 5
    • Views: 219,609
    LuminousStar
    04.04.12 01:05 Go to last post

  19. server lagg.

    this is very very anoying, because i failed retreats like 3 times now. i finish a camp press retreat and it says it retreats and when i stay on my...

    Started by Apple, 02.04.12 12:59
    • Replies: 3
    • Views: 3,258
    Wetterd
    04.04.12 00:54 Go to last post

  20. About trading when no answer

    What happened when I send trade request and the other player doesn't answer?, where are my resources?, how much time have I got my resources lost in...

    Started by LordByronSherry, 18.03.12 11:50
    • Replies: 3
    • Views: 7,553
    JuanitaH
    03.04.12 20:43 Go to last post
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