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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,647
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,940
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,490
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,773
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,656
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,387
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. please i need help

    Dear I would like you change my region from european English to United State of America please i was though the website or all palyers on one site...

    Started by AMM_VIP_Marashly, 04.04.12 01:12
    • Replies: 1
    • Views: 4,824
    04.04.12 08:22 Go to last post
  2. please i need help

    Dear I would like you change my region from european English to United State of America please i was though the website or all palyers on one site...

    Started by AMM_VIP_Marashly, 04.04.12 01:10
    • Replies: 3
    • Views: 3,601
    04.04.12 08:19 Go to last post
  3. cant login

    at the moment i cant login, i get the page where the bar goes to 100% then goes to the game page, and looks like it si about to startup then the...

    Started by philipdk, 04.04.12 01:32
    • Replies: 1
    • Views: 2,326
    04.04.12 02:01 Go to last post
  4. Keeps getting server call error

    I just began getting server call errors everytme i try to play.. I have played all day with no problem,so must be on your side

    Started by Tsunamijhoe, 04.04.12 00:29
    • Replies: 5
    • Views: 219,265
    04.04.12 01:05 Go to last post
  5. server lagg.

    this is very very anoying, because i failed retreats like 3 times now. i finish a camp press retreat and it says it retreats and when i stay on my...

    Started by Apple, 02.04.12 12:59
    • Replies: 3
    • Views: 3,086
    04.04.12 00:54 Go to last post
  6. About trading when no answer

    What happened when I send trade request and the other player doesn't answer?, where are my resources?, how much time have I got my resources lost in...

    Started by LordByronSherry, 18.03.12 11:50
    • Replies: 3
    • Views: 6,903
    03.04.12 20:43 Go to last post
  7. Unhappy Accelerate explorer process bugged

    I have tried twice to accelerate my explorers treasure search; initially the time is halved however when you log out then log back in again, this was...

    Started by Huygens, 03.04.12 20:00
    • Replies: 0
    • Views: 12,015
    03.04.12 20:00 Go to last post
  8. Angry Buffs not lasting

    I have recently made buffs which should last 30 mins, 2 hours and 6 hours, they actually lasted 10 mins 35mins and 1 hour. I thought this had been...

    Started by Roadhogg, 31.03.12 12:25
    2 Pages
    1 2
    • Replies: 12
    • Views: 35,219
    03.04.12 15:04 Go to last post
  9. slight bug

    Hi don't know if this is just me but my avatar pic is not showing in the battle report for horseback adventure

    Started by Aerys_TarGaryen, 03.04.12 14:50
    • Replies: 0
    • Views: 2,321
    03.04.12 14:50 Go to last post
  10. Angry Do Not Add Resources to Mayor's House

    This is my star menu: http://screencast.com/t/nn02T1j62 But when I add iron resources (both 250 iron and 150 iron) to my Mayor's House, it cannot...

    Started by Formosania, 03.04.12 03:21
    • Replies: 2
    • Views: 24,446
    03.04.12 12:33 Go to last post
  11. Iron mine dissapear

    Mine IRON MINE (level 2 ) just dissapear this morning ??? Anyone with same problem ?

    Started by trimy, 03.04.12 08:08
    • Replies: 0
    • Views: 5,396
    03.04.12 08:08 Go to last post
  12. Wink landing troops? special forces? or what?

    Today 04/02/2012 at 20:00 my brave generals have started parachute landing into enemy territory.... ...unfortunately they fall into an ambush :D ...

    Started by winiek, 02.04.12 22:43
    • Replies: 1
    • Views: 12,506
    03.04.12 03:53 Go to last post
  13. Farms not getting their settler!

    I have some buildings which have not been able to get a settler. How do i force a settler there? I have two working brewey and i recently built a...

    Started by jfmcpm, 01.04.12 15:02
    • Replies: 3
    • Views: 33,432
    02.04.12 14:25 Go to last post
  14. Exclamation chat not connected

    hi it been few hours now and i keep getting "connecting to chat server" but still no chat... i logged off and on several times but still no chat.....

    Started by green-smurf, 31.03.12 10:23
    chatserver
    • Replies: 1
    • Views: 3,847
    31.03.12 15:33 Go to last post
  15. Spelling error

    Didnt find this so...My guildmate found small spelling error. In adventure where is traps its writed Forrest, when it should be forest. I will add...

    Started by Killste, 31.03.12 10:45
    • Replies: 0
    • Views: 7,947
    31.03.12 10:45 Go to last post
  16. Time remaining bug

    I've just had quick look and not seen thread for this, if there is sorry. I've been finding that the time remain does not always seem to go down....

    Started by mueller, 26.03.12 20:45
    • Replies: 2
    • Views: 15,919
    31.03.12 09:46 Go to last post
  17. Level 3 pinewood cutters not dilering to stores

    Hey I have 6 lvl 3 Pine Cutters and 4 lvl 2 pine cutters. Ive watch them all complete but when they do nothing is being delivered to store's......

    Started by Drune, 31.03.12 07:45
    • Replies: 1
    • Views: 7,882
    31.03.12 09:32 Go to last post
  18. Cant ding lvl18

    Hello, I got really annoying problem. I killed group of bandits and apparently got enough xp to ding lvl18. But nothing happened, i have...

    Started by OmEkSiVaC, 30.03.12 23:18
    • Replies: 1
    • Views: 7,396
    31.03.12 09:27 Go to last post
  19. Unhappy Whisper not working

    I seem to be unable to whisper to other players. I can see whispers sent to me but not reply. Does anyone have any suggestions - other than to...

    Started by LadyBarbara, 31.03.12 09:04
    • Replies: 0
    • Views: 19,722
    31.03.12 09:04 Go to last post
  20. bugged hard wood mills

    hi i had this bug befor so now i know whats make it now i had 0 pop and made 4 hard wood mills and then i relogd as i had to and then i had the bug ...

    Started by Morgy321, 31.03.12 04:15
    • Replies: 0
    • Views: 11,388
    31.03.12 04:15 Go to last post

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