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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,987
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,514
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,864
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,727,088
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,102,435
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,569
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Exclamation chat not connected

    hi it been few hours now and i keep getting "connecting to chat server" but still no chat... i logged off and on several times but still no chat.....

    Started by green-smurf, 31.03.12 10:23
    chatserver
    • Replies: 1
    • Views: 3,876
    31.03.12 15:33 Go to last post
  2. Spelling error

    Didnt find this so...My guildmate found small spelling error. In adventure where is traps its writed Forrest, when it should be forest. I will add...

    Started by Killste, 31.03.12 10:45
    • Replies: 0
    • Views: 8,007
    31.03.12 10:45 Go to last post
  3. Time remaining bug

    I've just had quick look and not seen thread for this, if there is sorry. I've been finding that the time remain does not always seem to go down....

    Started by mueller, 26.03.12 20:45
    • Replies: 2
    • Views: 16,204
    31.03.12 09:46 Go to last post
  4. Level 3 pinewood cutters not dilering to stores

    Hey I have 6 lvl 3 Pine Cutters and 4 lvl 2 pine cutters. Ive watch them all complete but when they do nothing is being delivered to store's......

    Started by Drune, 31.03.12 07:45
    • Replies: 1
    • Views: 7,900
    31.03.12 09:32 Go to last post
  5. Cant ding lvl18

    Hello, I got really annoying problem. I killed group of bandits and apparently got enough xp to ding lvl18. But nothing happened, i have...

    Started by OmEkSiVaC, 30.03.12 23:18
    • Replies: 1
    • Views: 7,412
    31.03.12 09:27 Go to last post
  6. Unhappy Whisper not working

    I seem to be unable to whisper to other players. I can see whispers sent to me but not reply. Does anyone have any suggestions - other than to...

    Started by LadyBarbara, 31.03.12 09:04
    • Replies: 0
    • Views: 19,749
    31.03.12 09:04 Go to last post
  7. bugged hard wood mills

    hi i had this bug befor so now i know whats make it now i had 0 pop and made 4 hard wood mills and then i relogd as i had to and then i had the bug ...

    Started by Morgy321, 31.03.12 04:15
    • Replies: 0
    • Views: 11,424
    31.03.12 04:15 Go to last post
  8. Cannot log in

    Well, whatever was or wasn't done in the overnight maintenance, something seems to be going wrong. On logging in this morning I was unable to connect...

    Started by Lymond, 29.03.12 08:00
    • Replies: 2
    • Views: 4,434
    30.03.12 10:23 Go to last post
  9. Old Friends bugged?

    I just did Old Friends and 2 really annoying things happened. I'm pretty sure one of them was a bug but I don't know about the other. I attack a...

    Started by Nickinoob, 29.03.12 16:05
    • Replies: 1
    • Views: 18,369
    29.03.12 21:53 Go to last post
  10. Cannot Sign in... Press OK to refresh your client

    Hi Since last night's maintenance I cannot sign in, the game loads - gives me the tip of the day then up pops the server call failed banner and a...

    Started by dopeyngrumpy, 29.03.12 08:00
    4 Pages
    1 2 3 ... 4
    • Replies: 32
    • Views: 287,747
    29.03.12 20:25 Go to last post
  11. Unhappy Download Flash....

    I have downloaded the flash and I still get the same message - can't log in... :confused:

    Started by Cinders, 29.03.12 17:53
    • Replies: 3
    • Views: 14,345
    29.03.12 19:01 Go to last post
  12. Connection failed

    Hi I'm trying to connect and what I'm getting is We regret that the connection to the "The Settlers Online" server failed. Please try to...

    Started by MajorPrat, 29.03.12 10:22
    • Replies: 1
    • Views: 21,027
    29.03.12 10:26 Go to last post
  13. help

    help i cant get into my city

    Started by madeira69, 29.03.12 09:33
    • Replies: 1
    • Views: 4,040
    29.03.12 09:35 Go to last post
  14. No answer on support ticket?

    Hi! First of all Thanks for a really good game, it take up too much of my time nowadays. :D I sent a support ticket 10 days ago...

    Started by Mifa, 29.03.12 08:52
    no support
    • Replies: 1
    • Views: 8,646
    29.03.12 08:57 Go to last post
  15. Angry gems

    i have payed for gems but did not recive them

    Started by driverke, 27.03.12 23:07
    • Replies: 3
    • Views: 36,026
    29.03.12 08:38 Go to last post
  16. right mouse click

    Hi, I have some problems with the right mouse button. If I click on the right mouse button I get a list of printing, settings you know very...

    Started by ijzerehertog, 29.03.12 08:22
    • Replies: 0
    • Views: 9,502
    29.03.12 08:22 Go to last post
  17. How can I see who's online?

    It seems I can only see my friends who are online by a green icon over the avatar, but not in my guild list? Is that a bug and be fixed soon or what?

    Started by Taija, 28.03.12 13:16
    • Replies: 2
    • Views: 8,131
    28.03.12 14:10 Go to last post
  18. Can't see friends or guildies online

    Even tho my mates are online playing, it doesn't show them online at their avatar in the bottom bar. Or am I the only one with this problem since...

    Started by PSYKODK, 25.03.12 10:14
    • Replies: 3
    • Views: 23,745
    28.03.12 14:06 Go to last post
  19. Unhappy Upgrading bug

    I upgraded my marble mine and accidentally clicked twice on it, because at first it didn't seem to upgrade (I was wrong). I losed twice as much as...

    Started by Taija, 28.03.12 13:12
    • Replies: 0
    • Views: 8,382
    28.03.12 13:12 Go to last post
  20. Lusing the server

    I can max be online in a short time before I get told that I lose the server Before I get customs att I lost the server and when I press ok I'll end...

    Started by thjaa, 16.03.12 20:19
    2 Pages
    1 2
    • Replies: 12
    • Views: 35,862
    27.03.12 23:59 Go to last post

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