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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

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  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 159
    • Views: 3,381
    Mendosino
    Today 16:51 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Unhappy Accelerate explorer process bugged

    I have tried twice to accelerate my explorers treasure search; initially the time is halved however when you log out then log back in again, this was...

    Started by Huygens, 03.04.12 21:00
    • Replies: 0
    • Views: 13,290
    Huygens
    03.04.12 21:00 Go to last post

  2. Angry Buffs not lasting

    I have recently made buffs which should last 30 mins, 2 hours and 6 hours, they actually lasted 10 mins 35mins and 1 hour. I thought this had been...

    Started by Roadhogg, 31.03.12 13:25
    2 Pages •
    1 2
    • Replies: 12
    • Views: 35,439
    BB_Azariel
    03.04.12 16:04 Go to last post

  3. slight bug

    Hi don't know if this is just me but my avatar pic is not showing in the battle report for horseback adventure

    Started by Aerys_TarGaryen, 03.04.12 15:50
    • Replies: 0
    • Views: 2,365
    Aerys_TarGaryen
    03.04.12 15:50 Go to last post

  4. Angry Do Not Add Resources to Mayor's House

    This is my star menu: http://screencast.com/t/nn02T1j62 But when I add iron resources (both 250 iron and 150 iron) to my Mayor's House, it cannot...

    Started by Formosania, 03.04.12 04:21
    • Replies: 2
    • Views: 27,332
    Keylock32
    03.04.12 13:33 Go to last post

  5. Iron mine dissapear

    Mine IRON MINE (level 2 ) just dissapear this morning ??? Anyone with same problem ?

    Started by trimy, 03.04.12 09:08
    • Replies: 0
    • Views: 5,427
    trimy
    03.04.12 09:08 Go to last post

  6. Wink landing troops? special forces? or what?

    Today 04/02/2012 at 20:00 my brave generals have started parachute landing into enemy territory.... ...unfortunately they fall into an ambush :D ...

    Started by winiek, 02.04.12 23:43
    • Replies: 1
    • Views: 12,566
    Tierarzt
    03.04.12 04:53 Go to last post

  7. Farms not getting their settler!

    I have some buildings which have not been able to get a settler. How do i force a settler there? I have two working brewey and i recently built a...

    Started by jfmcpm, 01.04.12 16:02
    • Replies: 3
    • Views: 33,546
    jfmcpm
    02.04.12 15:25 Go to last post

  8. Exclamation chat not connected

    hi it been few hours now and i keep getting "connecting to chat server" but still no chat... i logged off and on several times but still no chat.....

    Started by green-smurf, 31.03.12 11:23
    chatserver
    • Replies: 1
    • Views: 3,936
    green-smurf
    31.03.12 16:33 Go to last post

  9. Spelling error

    Didnt find this so...My guildmate found small spelling error. In adventure where is traps its writed Forrest, when it should be forest. I will add...

    Started by Killste, 31.03.12 11:45
    • Replies: 0
    • Views: 8,147
    Killste
    31.03.12 11:45 Go to last post

  10. Time remaining bug

    I've just had quick look and not seen thread for this, if there is sorry. I've been finding that the time remain does not always seem to go down....

    Started by mueller, 26.03.12 21:45
    • Replies: 2
    • Views: 17,175
    danielmartind
    31.03.12 10:46 Go to last post

  11. Level 3 pinewood cutters not dilering to stores

    Hey I have 6 lvl 3 Pine Cutters and 4 lvl 2 pine cutters. Ive watch them all complete but when they do nothing is being delivered to store's......

    Started by Drune, 31.03.12 08:45
    • Replies: 1
    • Views: 7,945
    iLegion
    31.03.12 10:32 Go to last post

  12. Cant ding lvl18

    Hello, I got really annoying problem. I killed group of bandits and apparently got enough xp to ding lvl18. But nothing happened, i have...

    Started by OmEkSiVaC, 31.03.12 00:18
    • Replies: 1
    • Views: 7,435
    iLegion
    31.03.12 10:27 Go to last post

  13. Unhappy Whisper not working

    I seem to be unable to whisper to other players. I can see whispers sent to me but not reply. Does anyone have any suggestions - other than to...

    Started by LadyBarbara, 31.03.12 10:04
    • Replies: 0
    • Views: 19,800
    LadyBarbara
    31.03.12 10:04 Go to last post

  14. bugged hard wood mills

    hi i had this bug befor so now i know whats make it now i had 0 pop and made 4 hard wood mills and then i relogd as i had to and then i had the bug ...

    Started by Morgy321, 31.03.12 05:15
    • Replies: 0
    • Views: 11,466
    Morgy321
    31.03.12 05:15 Go to last post

  15. Cannot log in

    Well, whatever was or wasn't done in the overnight maintenance, something seems to be going wrong. On logging in this morning I was unable to connect...

    Started by Lymond, 29.03.12 09:00
    • Replies: 2
    • Views: 4,483
    crazy_jock
    30.03.12 11:23 Go to last post

  16. Old Friends bugged?

    I just did Old Friends and 2 really annoying things happened. I'm pretty sure one of them was a bug but I don't know about the other. I attack a...

    Started by Nickinoob, 29.03.12 17:05
    • Replies: 1
    • Views: 18,421
    Nickinoob
    29.03.12 22:53 Go to last post

  17. Cannot Sign in... Press OK to refresh your client

    Hi Since last night's maintenance I cannot sign in, the game loads - gives me the tip of the day then up pops the server call failed banner and a...

    Started by dopeyngrumpy, 29.03.12 09:00
    4 Pages •
    1 2 3 ... 4
    • Replies: 32
    • Views: 288,309
    iLegion
    29.03.12 21:25 Go to last post

  18. Unhappy Download Flash....

    I have downloaded the flash and I still get the same message - can't log in... :confused:

    Started by Cinders, 29.03.12 18:53
    • Replies: 3
    • Views: 14,396
    Cinders
    29.03.12 20:01 Go to last post

  19. Connection failed

    Hi I'm trying to connect and what I'm getting is We regret that the connection to the "The Settlers Online" server failed. Please try to...

    Started by MajorPrat, 29.03.12 11:22
    • Replies: 1
    • Views: 21,521
    BB_Azariel
    29.03.12 11:26 Go to last post

  20. help

    help i cant get into my city

    Started by madeira69, 29.03.12 10:33
    • Replies: 1
    • Views: 4,113
    Nooberix
    29.03.12 10:35 Go to last post
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