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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 40,729
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 160,016
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,387,238
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 171,793
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 789,843
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,770
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Unhappy resourses losing bug

    When u place a building sometimes it will not build it and u will not see a list on the right side of ur screen. but its there,when u are going to...

    Started by DreDreamer, 23.02.12 10:59
    • Replies: 1
    • Views: 5,481
    23.02.12 13:40 Go to last post
  2. Support tool

    since the maintenance i am unable to report a fault using the form as i keep getting "Error on page" when trying to send it Logging off and...

    Started by miltonbridge, 23.02.12 13:00
    • Replies: 1
    • Views: 4,524
    23.02.12 13:20 Go to last post
  3. Post Problem whit the game

    I can not make more that 2 building instead of three. The problem apears after 12.00 our today. Another problem is whit the shoal to create fish,...

    Started by Eragon_80, 23.02.12 13:04
    • Replies: 0
    • Views: 6,408
    23.02.12 13:04 Go to last post
  4. Settlers like to walk

    (newfoundland realm1) i notice that the settlers are not walking to the nearest storehouse,they like to take a detour and beeing a tourist. also its...

    Started by DreDreamer, 23.02.12 11:09
    • Replies: 1
    • Views: 3,849
    23.02.12 11:23 Go to last post
  5. building keeps unoccupied

    hi there, i've build a farm, updated it to level 3 and altough i have free settlers, no one goes in and work on it. Perhaps the neighbours are...

    Started by peter45, 22.02.12 18:01
    • Replies: 7
    • Views: 7,361
    23.02.12 11:20 Go to last post
  6. Double price for Mayors house from level 2

    when I updated my Mayors house from level 2 to level 3 it should cost 400 coins and 450 marble, but 800 coins and 900 marble disappeared, why? I need...

    Started by PolankaNadOdrou, 22.02.12 20:56
    • Replies: 1
    • Views: 6,225
    22.02.12 21:14 Go to last post
  7. Hardwood sawmill

    I stoped hardwood sawmills from working and after few seconds with "zzzz" its disappeared. Now, my buildings are stoped, and i dont have "zzzz" to...

    Started by Bodin, 22.02.12 07:12
    • Replies: 2
    • Views: 15,341
    22.02.12 12:39 Go to last post
  8. Cant use Iron Ore Awards

    when my explorer finds awards and the log-in award`s. I can add everything except iron ore to my Mayor`s house i got more then 600 ore in the menu...

    Started by Beezie, 22.02.12 09:35
    • Replies: 2
    • Views: 6,008
    22.02.12 11:58 Go to last post
  9. chat gone?

    Today I was having trouble logging in. The starting page was different and I couldn't login. Then I used my facebook account to login which worked....

    Started by Retawolf, 21.02.12 19:12
    chat, login
    • Replies: 4
    • Views: 38,254
    22.02.12 09:56 Go to last post
  10. Exclamation Building queue bug: can be used for quick building (cheat)

    Hi; love the game. Big fan. Many thanks. :o I found the following behaviour that allows quick building, which I believe to be a bug. Put...

    Started by Tidjin, 18.02.12 09:28
    • Replies: 3
    • Views: 16,416
    22.02.12 09:30 Go to last post
  11. Exclamation Cant log in....

    Was playing settlers for about 1 month and averything was fine till today... can log in... blue screen when press start game button on website. Didnt...

    Started by JohnnyVonRoe, 21.02.12 13:57
    • Replies: 2
    • Views: 6,261
    21.02.12 16:52 Go to last post
  12. Problem with my Chat

    Hey evry 1-2 M my chat is reseting / Disipering is there a way to fix it ? i get this errors evry time it happends in the only tap i have left...

    Started by Legoraz, 21.02.12 16:06
    • Replies: 0
    • Views: 7,206
    21.02.12 16:06 Go to last post
  13. Building Licences gone ?!

    Heya, i'm pretty sure the game has eaten at least 1 building licence. heres what happened: i have 4 licences left. start building a cocking...

    Started by Metallix, 21.02.12 06:49
    • Replies: 4
    • Views: 8,331
    21.02.12 11:36 Go to last post
  14. Cannot use my marble deposit

    SO i sent my explorer to find marble deposit.Sadly it got discovered on top of an existent stone mine which i cannot tear down therefore I cannot use...

    Started by Alethia, 21.02.12 06:46
    • Replies: 2
    • Views: 11,496
    21.02.12 10:49 Go to last post
  15. General stuck in battle

    My general is stuck in a battle. His 70 troops were all killed according to the battle report - yet he's not returning this time, but the simulated...

    Started by Laszlo, 20.02.12 23:00
    • Replies: 1
    • Views: 8,386
    21.02.12 09:30 Go to last post
  16. 2 counterfeit memberships received as gift instead of one?

    One player, who decided to join our guild, has sent a Counterfeit Membership as a gift. I've accepted and upgraded the guild house. Then, after a...

    Started by Andelar, 20.02.12 18:55
    • Replies: 0
    • Views: 5,663
    20.02.12 18:55 Go to last post
  17. white screen

    after i press "play game" whole screen turns white. and says its "ready"

    Started by Apple, 20.02.12 17:40
    • Replies: 0
    • Views: 10,991
    20.02.12 17:40 Go to last post
  18. copper mine upgrade while not settlers employed

    I upgraded 2 mines while they were expecting a free settler and, after upgrade, it wont get the settler even though I have free, it does not display...

    Started by Adrian1st, 18.01.12 14:40
    • Replies: 3
    • Views: 7,691
    20.02.12 13:26 Go to last post
  19. Guild Menu in Adventure Maps

    On Adventure maps, the guild menu allows you to create a guild even if you don't have enough resources. I knew I didn't have the resources but tried...

    Started by djfusion, 19.02.12 21:15
    • Replies: 0
    • Views: 6,282
    19.02.12 21:15 Go to last post
  20. double reward from Explorer

    Hello, I was rewarded 2 times when my explorer finished searching for the treasure. When I received a notification about finished searching, I went...

    Started by bishopnator, 18.02.12 21:39
    • Replies: 1
    • Views: 3,354
    19.02.12 20:01 Go to last post

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