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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 374,085
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,547
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,980
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,727,323
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,102,567
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,671
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Bug With Getting Marble for Stone

    Hello, I believe I have noticed a bug with the marble to stone feature at the provision house. If I make 50 marble from 250 stone, it works. But...

    Started by Amaging, 03.03.12 02:54
    • Replies: 6
    • Views: 43,897
    Amaging
    13.03.12 21:48 Go to last post

  2. Exclamation Not able to use the Branch Office

    I've just recently build mine and it doesnt do anything... It still says coming soon while people on the chat are saying that they are willing to...

    Started by Dolby3d, 13.03.12 20:25
    branch office, chat ban
    • Replies: 4
    • Views: 120,553
    Tierarzt
    13.03.12 21:05 Go to last post

  3. Time Slows Down

    Hi, If I set a geologist to search for something eg marble it should take 30 mins. Whilst I am logged in this is fine, but if I log out and log...

    Started by danielmartind, 13.03.12 14:57
    • Replies: 1
    • Views: 7,598
    Vinnynld
    13.03.12 17:00 Go to last post

  4. Unhappy error 310 net::ERR_TOO_MANY_REDIRECTS

    I can't open my account from any computer. I tryied all browser, clear all cache and reset modem. but the game give error 310...

    Started by abduldalat, 09.03.12 14:18
    error 310
    • Replies: 5
    • Views: 9,093
    abdulrezzak
    12.03.12 17:37 Go to last post

  5. Angry rewards will not credit to store house

    I have problems with depositing iron ore and water into the mayors house. Everything else goes in. I have Iron ore 150, 250, 350 and 2000 that...

    Started by Alobuck, 12.03.12 05:46
    • Replies: 2
    • Views: 17,606
    Alobuck
    12.03.12 11:52 Go to last post

  6. mistake in a game nickname

    My uplay account is called b00rt00s, but by mistake my game nick is b00rt00t. I did this mistake when I chose game avatar. Is there a possibility to...

    Started by b00rt00s, 12.03.12 11:01
    • Replies: 1
    • Views: 6,655
    Scrooge
    12.03.12 11:47 Go to last post

  7. Problem whet bay gems

    whot can i do to get the to stop som time i use meny hures to bay gems an som time i dunt bay becors of the problem

    Started by thjaa, 11.03.12 20:35
    • Replies: 1
    • Views: 4,453
    Scrooge
    11.03.12 20:56 Go to last post

  8. Trade Channel disappeared

    Hi, Help. My Trade channel has disappeared. I can no longer trade with other players and this is affecting my online gaming experience. I hope...

    Started by Emurock, 11.03.12 13:07
    • Replies: 1
    • Views: 10,675
    Devad
    11.03.12 15:36 Go to last post

  9. Unhappy lost connection to the server

    after log-in, the game lost connection to the server every 5 minutes, is there any solution to this problem?

    Started by somjuke, 11.03.12 12:51
    • Replies: 0
    • Views: 22,154
    somjuke
    11.03.12 12:51 Go to last post

  10. Unhappy Maintenance

    I stil can't play,what is happening ? Grtz to all Annubis

    Started by Annubis, 10.03.12 16:43
    • Replies: 1
    • Views: 5,757
    Nooberix
    11.03.12 00:28 Go to last post

  11. News page still showing Maintainence

    The Main page from where I usually log in still shows Maintaince so I though okay this is still going on . 20 hours later now I went to the support...

    Started by Nooberix, 09.03.12 08:16
    • Replies: 4
    • Views: 26,572
    Nooberix
    11.03.12 00:26 Go to last post

  12. Exclamation error in paymente moneybookers

    Erro Fechar Pedimos desculpa, mas o seu pagamento foi recusado. Se acredita isto ser um erro, queira contactar-nos. this error is in payment...

    Started by SmyleBR, 10.03.12 03:06
    • Replies: 1
    • Views: 3,941
    Qualan
    10.03.12 03:34 Go to last post

  13. Firefox, forums access

    hi Can anyone help with this one pls. Since the Thursday update, when I access the TSO forums with Firefox, I still get the maintence message...

    Started by DaveyDent, 09.03.12 15:06
    • Replies: 1
    • Views: 10,449
    DaveyDent
    09.03.12 15:17 Go to last post

  14. Misleading information on firwoodcutter lvl 2.

    Fir woodcutter says that u cut one tree and get 2 fir wood out of that. Thats wrong, it should say u cut 2 trees.

    Started by Torden, 09.03.12 13:44
    • Replies: 3
    • Views: 6,552
    BB_Azariel
    09.03.12 15:10 Go to last post

  15. Traded goods disappeared?

    Got 100 iron swords in a trade with a fellow player, but i never got them. The message read; the following resourses will be added to your warehouse....

    Started by tjofrasse, 08.03.12 16:34
    • Replies: 1
    • Views: 7,090
    LadyAnnie
    09.03.12 11:49 Go to last post

  16. So Server Down....And I Pay The Price?

    Hello, Your servers were unavailable yesterday and I was not able to log in. I have a life and need to go to bed sooner or later and cannot beat...

    Started by Amaging, 07.03.12 22:24
    • Replies: 2
    • Views: 45,775
    Amaging
    09.03.12 01:32 Go to last post

  17. Bugged location

    http://oi44.tinypic.com/1zgte6f.jpg In this location (in the picture) when you build building - the building doesnt working. There is a n/a status...

    Started by BattleOverlord, 21.02.12 21:01
    • Replies: 3
    • Views: 16,608
    Barragh
    08.03.12 21:55 Go to last post

  18. cant get in to the game

    i cant com in to the game the com no OK botten

    Started by thjaa, 08.03.12 17:44
    • Replies: 1
    • Views: 3,775
    Reddragonz
    08.03.12 17:47 Go to last post

  19. Problem loading the game

    I can't load the game anymore. Everytime I try to start it, I'll get a flashing screen (mostly white). I've got this problem a few times a day, but...

    Started by THEDARKEST, 24.02.12 08:54
    1 Attachment(s)
    • Replies: 7
    • Views: 21,448
    THEDARKEST
    08.03.12 17:33 Go to last post

  20. Question my bakery always missing settlers

    my bakery always missing settlers but unemployed settlers > 1 please help me

    Started by si-fon, 08.03.12 04:09
    • Replies: 2
    • Views: 17,972
    Dilbe
    08.03.12 12:38 Go to last post
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