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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,955
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,185
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,428
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,727
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,862
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,094
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Buffs on friends buildings are incorrect.

    Hi, Today, after the last maintenance, I encountered a problem after placing buffs. I had 21 baskets in my star menu, and I went to a friends land...

    Started by Cheetahke, 15.03.12 09:35
    • Replies: 0
    • Views: 6,581
    Cheetahke
    15.03.12 09:35 Go to last post

  2. Amount of settlers do not decrease after I tear down residences

    I had built a couple of residences, and soon my amount of settlers had reached 60, total population 90. Then I teared two residences down, which...

    Started by Mats_SX, 14.03.12 16:30
    • Replies: 5
    • Views: 108,979
    Mats_SX
    15.03.12 09:01 Go to last post

  3. chat problem?

    since this afternoon i cant connect to chat server.. because of that i cant trade either.. Is there some problem on the server or is it something...

    Started by Jaskier79, 14.03.12 00:00
    • Replies: 8
    • Views: 14,872
    Jaskier79
    14.03.12 16:38 Go to last post

  4. Typo in the "Beer" quest

    Hi, I found a typo in the tutorial quest called "Beer". I asked in the chat, and the mod said this was the appropriate place to report this bug. ...

    Started by Mats_SX, 14.03.12 15:59
    • Replies: 1
    • Views: 7,021
    BB_Azariel
    14.03.12 16:15 Go to last post

  5. DISCONECTED 3 times in the last 45min

    After that so called big update, i am getting disconnected way to many times then before. today ive been on for 45min and already kicked off the...

    Started by Vinnynld, 13.03.12 10:19
    • Replies: 2
    • Views: 6,434
    BB_Azariel
    14.03.12 15:19 Go to last post

  6. Lost 200 troops because of server-fail.

    Sent out my general to give one of the hard camps next to Wild Mary it's final blow. I was ready to retreat him if he was intercepted but before he...

    Started by Anden, 13.03.12 22:57
    • Replies: 5
    • Views: 30,129
    BB_Azariel
    14.03.12 09:17 Go to last post

  7. getting connected

    help all was well im at level 17... now all i get is a grey screen when login in??? ive updated flash player ect but even when i type in straight...

    Started by A2B-Recovery, 13.03.12 17:01
    • Replies: 5
    • Views: 9,970
    Tierarzt
    14.03.12 04:54 Go to last post

  8. Bug With Getting Marble for Stone

    Hello, I believe I have noticed a bug with the marble to stone feature at the provision house. If I make 50 marble from 250 stone, it works. But...

    Started by Amaging, 03.03.12 02:54
    • Replies: 6
    • Views: 44,309
    Amaging
    13.03.12 21:48 Go to last post

  9. Exclamation Not able to use the Branch Office

    I've just recently build mine and it doesnt do anything... It still says coming soon while people on the chat are saying that they are willing to...

    Started by Dolby3d, 13.03.12 20:25
    branch office, chat ban
    • Replies: 4
    • Views: 122,540
    Tierarzt
    13.03.12 21:05 Go to last post

  10. Time Slows Down

    Hi, If I set a geologist to search for something eg marble it should take 30 mins. Whilst I am logged in this is fine, but if I log out and log...

    Started by danielmartind, 13.03.12 14:57
    • Replies: 1
    • Views: 7,637
    Vinnynld
    13.03.12 17:00 Go to last post

  11. Unhappy error 310 net::ERR_TOO_MANY_REDIRECTS

    I can't open my account from any computer. I tryied all browser, clear all cache and reset modem. but the game give error 310...

    Started by abduldalat, 09.03.12 14:18
    error 310
    • Replies: 5
    • Views: 9,133
    abdulrezzak
    12.03.12 17:37 Go to last post

  12. Angry rewards will not credit to store house

    I have problems with depositing iron ore and water into the mayors house. Everything else goes in. I have Iron ore 150, 250, 350 and 2000 that...

    Started by Alobuck, 12.03.12 05:46
    • Replies: 2
    • Views: 17,651
    Alobuck
    12.03.12 11:52 Go to last post

  13. mistake in a game nickname

    My uplay account is called b00rt00s, but by mistake my game nick is b00rt00t. I did this mistake when I chose game avatar. Is there a possibility to...

    Started by b00rt00s, 12.03.12 11:01
    • Replies: 1
    • Views: 6,690
    Scrooge
    12.03.12 11:47 Go to last post

  14. Problem whet bay gems

    whot can i do to get the to stop som time i use meny hures to bay gems an som time i dunt bay becors of the problem

    Started by thjaa, 11.03.12 20:35
    • Replies: 1
    • Views: 4,539
    Scrooge
    11.03.12 20:56 Go to last post

  15. Trade Channel disappeared

    Hi, Help. My Trade channel has disappeared. I can no longer trade with other players and this is affecting my online gaming experience. I hope...

    Started by Emurock, 11.03.12 13:07
    • Replies: 1
    • Views: 10,730
    Devad
    11.03.12 15:36 Go to last post

  16. Unhappy lost connection to the server

    after log-in, the game lost connection to the server every 5 minutes, is there any solution to this problem?

    Started by somjuke, 11.03.12 12:51
    • Replies: 0
    • Views: 22,330
    somjuke
    11.03.12 12:51 Go to last post

  17. Unhappy Maintenance

    I stil can't play,what is happening ? Grtz to all Annubis

    Started by Annubis, 10.03.12 16:43
    • Replies: 1
    • Views: 5,784
    Nooberix
    11.03.12 00:28 Go to last post

  18. News page still showing Maintainence

    The Main page from where I usually log in still shows Maintaince so I though okay this is still going on . 20 hours later now I went to the support...

    Started by Nooberix, 09.03.12 08:16
    • Replies: 4
    • Views: 27,518
    Nooberix
    11.03.12 00:26 Go to last post

  19. Exclamation error in paymente moneybookers

    Erro Fechar Pedimos desculpa, mas o seu pagamento foi recusado. Se acredita isto ser um erro, queira contactar-nos. this error is in payment...

    Started by SmyleBR, 10.03.12 03:06
    • Replies: 1
    • Views: 3,966
    Qualan
    10.03.12 03:34 Go to last post

  20. Firefox, forums access

    hi Can anyone help with this one pls. Since the Thursday update, when I access the TSO forums with Firefox, I still get the maintence message...

    Started by DaveyDent, 09.03.12 15:06
    • Replies: 1
    • Views: 10,514
    DaveyDent
    09.03.12 15:17 Go to last post
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