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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,672
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,950
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,532
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,850
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,693
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,398
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Tunnel of love - 12 HOURS????

    The description says 12m production time, which makes it useful The work yard says 12 hours which makes it a total waste of space. What the...

    Started by Jim_B, 23.02.22 21:26
    2 Pages •
    1 2
    • Replies: 15
    • Views: 17,336
    lordloocan
    25.02.22 15:26 Go to last post

  2. Clicking shop on homepage

    And only getting "Invalid response code" so error on my side or BB side?

    Started by Kebabtomte, 18.02.22 16:22
    3 Pages •
    1 2 3
    • Replies: 23
    • Views: 21,151
    BB_Trafffer
    25.02.22 14:57 Go to last post

  3. Wounded general garrisons reappear on adventure after sending home

    The option to send a wounded general home from an adventure is available to click, and it shows the garrison being torn down etc. - but then a few...

    Started by Usermaatre, 23.02.22 09:42
    • Replies: 1
    • Views: 2,595
    copycat71
    23.02.22 12:15 Go to last post

  4. Gems from Mystery Boxes

    Why I never have been collected gems when they appears from openning Mystery boxes? Yesterday again I received 40 gems but when I clicked on the loot...

    Started by Svil-en, 21.02.22 05:05
    • Replies: 4
    • Views: 4,210
    BB_Trafffer
    22.02.22 11:26 Go to last post

  5. Shop

    Since the maintenance on website and shop, all I ever see when I click Shop now is invalid response code The shop was there now gone again

    Started by tiggermama, 18.02.22 20:28
    • Replies: 1
    • Views: 1,700
    BB_Trafffer
    21.02.22 12:32 Go to last post

  6. Where have my gems gone?

    Twice in the last 4 days I have "lost" hundreds of gems. Both times when I have logged on after being away for a couple hours I have lost gems this...

    Started by Sparkaktus, 15.02.22 11:44
    • Replies: 4
    • Views: 5,674
    BB_Trafffer
    21.02.22 12:09 Go to last post

  7. Why is the calendar ind mine listed as a seperate item in star?

    Even after visiting friends and restart. Why is identified differently?

    Started by ClarenceDuPont, 20.02.22 15:34
    • Replies: 0
    • Views: 5,467
    ClarenceDuPont
    20.02.22 15:34 Go to last post

  8. Chat sometimes has future timestamp

    Sometimes when my client finishes loading, the timestamps from previous chat will be 10-15 minutes in the future. This happens with both unity and...

    Started by Kotugo, 20.02.22 12:14
    • Replies: 1
    • Views: 1,609
    copycat71
    20.02.22 15:25 Go to last post

  9. Unused Bundles in Merchant Locked

    I notice that many unused bundles in the Merchant show locked and I cannot purchase them. There are a couple I want to buy. Anybody else with this...

    Started by polarbarez, 19.02.22 20:49
    • Replies: 2
    • Views: 1,588
    polarbarez
    20.02.22 13:24 Go to last post

  10. 342 times the same bug...

    d1290ae1-d84d-40e2-a253-7439543d1638:8 Localization failed: TOT / FindExpeditionGenerated (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line:...

    Started by Sansa, 17.02.22 16:56
    • Replies: 1
    • Views: 1,575
    tiggermama
    18.02.22 21:25 Go to last post

  11. Enchanted Castle

    Since placing this building on my island players have been crashing upon visiting my home island with a error message of a missing file for this...

    Started by DorotheusII, 18.02.22 17:05
    • Replies: 0
    • Views: 1,086
    DorotheusII
    18.02.22 17:05 Go to last post

  12. provision house very slow

    Has anyone else found this. have to make 5 flower bouquet's in provision house Each one takes 10 minutes to make so 5 takes 50 minutes in a level...

    Started by Teardrop46, 14.02.22 14:34
    • Replies: 2
    • Views: 1,669
    Teardrop46
    18.02.22 10:49 Go to last post

  13. Love Tree, PFB and Flower farms

    The production window says I should get 22 flowers per cycle. The numbers in storage after a cycle show only 11 going in. Anyone else seeing this?

    Started by Jim_B, 14.02.22 22:23
    2 Pages •
    1 2
    • Replies: 10
    • Views: 18,394
    Jim_B
    17.02.22 13:19 Go to last post

  14. General Error messages then returning to log in page

    I am having multiple issues with receiving a general error message then being sent back to log in page. This has occurred 4 times in approx 20...

    Started by Graciethecat, 16.02.22 14:57
    • Replies: 8
    • Views: 520,219
    BB_Trafffer
    17.02.22 11:16 Go to last post

  15. Switching between generals etc. - action applied to wrong general

    I was trying to use a second general to transfer units to an adventure. Once I'd done so, I'd unassigned all the units, then assigned them to the...

    Started by Usermaatre, 16.02.22 23:53
    • Replies: 1
    • Views: 235,615
    Usermaatre
    17.02.22 03:26 Go to last post

  16. one settler missing

    53 workyards but 54 working settlers

    Started by Ziing_Ace, 15.02.22 20:10
    1 Attachment(s)
    • Replies: 1
    • Views: 1,882
    copycat71
    16.02.22 12:04 Go to last post

  17. Why con failed

    When update ended like 4hours ago and nothing i do solves it?

    Started by Kebabtomte, 09.02.22 19:28
    4 Pages •
    1 2 3 ... 4
    • Replies: 32
    • Views: 23,551
    BB_Trafffer
    16.02.22 10:17 Go to last post

  18. visiting a friends island

    visiting a friends island causing mega zone refreshing unplayable as it is ?

    Started by damien762, 14.02.22 18:30
    • Replies: 0
    • Views: 1,390
    damien762
    14.02.22 18:30 Go to last post

  19. Error on opening mail/collecting items

    I had opened my mailbox and noticed that in addition to the Explorer's returns, there was a mail with my converted returns from the last event...

    Started by Alina_Light, 12.02.22 14:31
    • Replies: 2
    • Views: 10,449
    BB_Trafffer
    14.02.22 10:44 Go to last post

  20. Server init failure? any one else

    been getting server int failure notice ever since unity started, only site or game I get this,hard to play game when constantly kicked, out not like...

    Started by robblack1, 11.02.22 04:00
    • Replies: 7
    • Views: 4,515
    Qualan
    12.02.22 13:03 Go to last post
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