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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,380
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,363
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,383
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,869
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,781
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,252
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Green lights on friends list don't work

    Hi, Nick: Cheetahke Browser: Google Chrome Browser version: last version Add ons installed: none Flash version: last version Issue: Since...

    Started by Cheetahke, 26.02.12 07:08
    • Replies: 3
    • Views: 7,874
    05.03.12 17:39 Go to last post
  2. I have found serious bug - with mine deposits (copper, iron, gold)

    When your geologists find a deposit (e.g. copper) you can see it on the map, when you place on top of this deposit a mine and destroy the mine before...

    Started by BattleOverlord, 05.03.12 15:48
    • Replies: 1
    • Views: 9,349
    05.03.12 15:57 Go to last post
  3. Single slot building queue

    Hi I've managed to get myself a single slot building queue. I think that I created this by placing a new field before the depleted one had been...

    Started by TazTheGreat, 04.03.12 16:43
    • Replies: 2
    • Views: 10,378
    05.03.12 10:32 Go to last post
  4. Iron melters remaining active

    I had 4 iron melters and pressed the stop button on all 4 of them, to make sure they wouldn't actually use any iron while unbuffed. At that moment I...

    Started by Ferro219, 21.02.12 20:59
    • Replies: 2
    • Views: 4,708
    05.03.12 10:27 Go to last post
  5. Lost connection by logging out of the game

    Hi, Every time I log out of the game, I got the same message. I've put a screenshot as attachement. I'm using Google Chrome as browser, and...

    Started by Cheetahke, 19.02.12 09:22
    • Replies: 6
    • Views: 9,485
    04.03.12 19:28 Go to last post
  6. Question General and army died, - but the attacked the wrong village. ?

    tutorial mode, have built my first general and his tutorial army of 5 recuits. (which i stationed in the garrison with two additional recuits) ...

    Started by Super_Red, 03.03.12 12:13
    • Replies: 2
    • Views: 29,042
    04.03.12 13:59 Go to last post
  7. Angry Regarding that freakin' bug.

    Screw the lag issues the building graphics and other bugs. Fix the oldest bug the one that let us see who the hell is online/offline in our...

    Started by Oppie, 02.03.12 18:18
    • Replies: 4
    • Views: 2,887
    04.03.12 12:02 Go to last post
  8. Exclamation Building count doesn´t work

    I destroy two stone masons and try to build steel smelter and steel weaponsmith but I can´t because I don´t have 2 building licences only one, so...

    Started by JYH76, 03.03.12 18:02
    bug
    • Replies: 0
    • Views: 24,990
    03.03.12 18:02 Go to last post
  9. [15:07] System: 100 Hardwood were added to the warehouse

    [15:07] System: 100 Hardwood were added to the warehouse -- i never got them .... i had 600 and i added 100 .. sytill only have 600 in my ...

    Started by BaronSLL, 03.03.12 15:13
    • Replies: 0
    • Views: 2,601
    03.03.12 15:13 Go to last post
  10. Buy Gems Problem!

    I have buy the 24 euro gems. say's 4.800 (=2.300 Bonus!) means ->7100 Gems yes? well I dont get that, I have 4854 gems only. and on chat they...

    Started by daimen, 02.03.12 19:38
    • Replies: 3
    • Views: 3,964
    03.03.12 14:41 Go to last post
  11. No gem reward after consecutive day 7, gone back to day 1 instead

    Hi, Today was my 7th consecutive day online but instead of getting the gem reward it gave me stones and shows up as being day 1 online. Very...

    Started by Madmwuzel, 03.03.12 09:51
    consecutive, gems, rewards
    • Replies: 1
    • Views: 20,136
    03.03.12 14:38 Go to last post
  12. Question Resources not rising

    Hello, just wondering if anyone else is having the same problem?... Here goes: I have a couple of hardwood forests, hardwood cutters and a couple of...

    Started by Amaranth, 25.02.12 13:12
    i sleep because i can.
    • Replies: 3
    • Views: 4,959
    03.03.12 09:04 Go to last post
  13. Exclamation game help mistake / error

    hi i found in game help /faq an error: on "how can i found a guild" you will find that you need Office Branch building for that. Plese replace...

    Started by Jiji, 01.03.12 13:08
    faq, guild
    • Replies: 6
    • Views: 27,120
    01.03.12 20:39 Go to last post
  14. disappearing logs

    I took 200 hardwood logs from an enemy camp. Clicked on my star menu to transfer them to my Mayor's house and they disappeared. I contacted a...

    Started by Uncas, 01.03.12 18:34
    • Replies: 1
    • Views: 17,401
    01.03.12 18:44 Go to last post
  15. Question home page (after being logged in)

    On the home page of The Settlers Online, I went to "MEDIA", then "VIDEO" and tried to view it, however, a window opened which was blank. The same...

    Started by Elles0705, 01.03.12 18:32
    • Replies: 0
    • Views: 6,719
    01.03.12 18:32 Go to last post
  16. won against Bandit camp but it doesnt disappear...

    Hey guys, I dont know whether this problem has been discussed already in this forum but I have problems with a bandit camp. I fought against it...

    Started by Godzillamouse, 01.03.12 15:00
    admiral, attack, bandits, camp
    • Replies: 2
    • Views: 17,362
    01.03.12 15:40 Go to last post
  17. Building Queue

    since the maintenance i am unable to place three in the building queue. after two it blanks the menus and will not allow selection until only one is...

    Started by miltonbridge, 23.02.12 12:53
    • Replies: 2
    • Views: 11,587
    01.03.12 13:00 Go to last post
  18. don't know if it's been said all ready, but here it come's..

    i was eddeting my profile here on the forum, the was an option: Which Settlers games do you play? so i click on the "thing" to edit it.. and...

    Started by Ice82, 01.03.12 10:11
    o.o
    • Replies: 0
    • Views: 10,788
    01.03.12 10:11 Go to last post
  19. Typo ingame

    Hello, I'm not sure whether to post this here or somewhere else, I thought this would be the best place. There is a typo in the Provisions...

    Started by Seditiar, 29.02.12 10:53
    • Replies: 2
    • Views: 7,347
    29.02.12 17:34 Go to last post
  20. Poll Poll: Reading ingame mails

    "Reading Emails" to my opinion this is functioning wrong: After reading a mail, the mailbox closes completely closing the mailbox in the progress....

    Started by Darkneon, 29.02.12 08:55
    email, inbox, mail
    • Replies: 7
    • Views: 43,632
    29.02.12 17:27 Go to last post

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