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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,039
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 157,289
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,381,600
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 170,296
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 784,339
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 186,326
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Unhappy connection error

    hi i can't connect into the game, i go to the home page and login. my user name is then on the top of the page, i press play now and i am still...

    Started by philipdk, 02.02.12 08:32
    • Replies: 9
    • Views: 5,096
    Nukar
    02.02.12 11:28 Go to last post

  2. Question Fir wood foresters - constant fluctuations in workyard-to-deposit times

    Hello there, I think that I've found a bug. I've been having trouble tracking my fir wood production times, and I've just realised that what's been...

    Started by Winterset, 01.02.12 18:25
    fir wood cutters, fir wood foresters, production times, travel times
    • Replies: 5
    • Views: 28,738
    Winterset
    02.02.12 11:24 Go to last post

  3. Missing:Fir tree

    http://ppt.cc/lkdV this is my problem. there are two fir wood cutters tell me there's no fir tree, but we can see there are many fir next to these...

    Started by legna, 02.02.12 02:40
    • Replies: 1
    • Views: 3,914
    marlock
    02.02.12 11:12 Go to last post

  4. Gold Mine production not stopping

    Anyone ever had a problem with production not stopping on a mine? I stop production before i go to bed on gold mines if i think they will run dry...

    Started by BilboFraggins, 01.02.12 20:22
    • Replies: 1
    • Views: 4,527
    Pityaker
    02.02.12 05:07 Go to last post

  5. ban >bug< , not a complaint

    from previous thread: In that thread, I was not complaining about the ban (or a bug), I was stating bugs concerning the information that was...

    Started by onlem, 31.01.12 22:00
    • Replies: 3
    • Views: 6,776
    onlem
    01.02.12 21:15 Go to last post

  6. After log-in game gets stuck

    I logged in using my Facebook account, on Google Chrome. After clicking 'play now' the game loads to the full 100 %. But when the game should start,...

    Started by LadyLouiza, 01.02.12 19:26
    1 Attachment(s)
    • Replies: 2
    • Views: 5,374
    LadyLouiza
    01.02.12 20:21 Go to last post

  7. [Feature proposal] Decrease control panel

    Hi BBs, When occasionally playing during work :o, i downsize settlers to a very small browser-screen. The left-side of the control-panel, i mean...

    Started by MissZero, 30.11.11 16:21
    2 Pages •
    1 2
    control, feature, left side, panel, proposal
    • Replies: 11
    • Views: 73,489
    The_Inventor
    01.02.12 12:38 Go to last post

  8. Cool ban bug

    Not the place for this, if you got a complaint about a moderator/a mute, send a ticket to support. Regards, MOD_Calen.

    Started by onlem, 31.01.12 21:48
    • Replies: 0
    • Views: 4,636
    onlem
    31.01.12 21:48 Go to last post

  9. Exclamation Building stuck in queue at 100%

    Problem: I have a building stuck at 100% in the building queue. I can still move other buildings in the queue up and down, but I cannot do anything...

    Started by Entenie, 31.01.12 16:14
    • Replies: 0
    • Views: 11,117
    Entenie
    31.01.12 16:14 Go to last post

  10. Game Client

    The game frozen and i get connection disabled error those days and when i login to game after this error i see this screen which i put under the...

    Started by Agony, 31.01.12 14:00
    • Replies: 2
    • Views: 57,143
    TibiDubau
    31.01.12 14:06 Go to last post

  11. Chat window

    Hello, Can you please fix problem with dissapearing chat window? It is so annoying when it dissapears several times a day and you try and try to...

    Started by Henebene, 31.01.12 11:45
    • Replies: 0
    • Views: 13,670
    Henebene
    31.01.12 11:45 Go to last post

  12. Demolishing of upgraded building

    In short: The returned resources from demolished building does reflect the upgrade lvl of a building. Example: firwood forrester - build cost:...

    Started by MaxiSir, 31.01.12 07:33
    • Replies: 0
    • Views: 9,262
    MaxiSir
    31.01.12 07:33 Go to last post

  13. Trade issue

    Im having issues placing items on trade... i have a branch office but when it pops up with my items to select to place on trade nothing is selected...

    Started by Barbossa, 30.01.12 03:25
    • Replies: 2
    • Views: 16,215
    Nogbad
    31.01.12 03:57 Go to last post

  14. Thumbs down General with a lazy eye and no reward + recruits show as cavalry

    Ok, going for Mary when my general attacks a camp with 200 dogs instead.. checked the path and the defensiv zones of nearby camps and not one was...

    Started by Nightportier, 31.01.12 03:21
    • Replies: 0
    • Views: 17,333
    Nightportier
    31.01.12 03:21 Go to last post

  15. Mail bug?

    On clearing my mail box which I do often 9 out of 10 times I get disconnected from the game

    Started by MOD_PennyUK, 30.01.12 21:20
    • Replies: 0
    • Views: 4,311
    MOD_PennyUK
    30.01.12 21:20 Go to last post

  16. Reply as previous thread was closed

    dear calen... due to the fact you closed my previous thread i have had to respond in the form of another... im awear they may be busy... but it still...

    Started by Dovah-Jot, 30.01.12 09:25
    • Replies: 4
    • Views: 11,545
    Calen
    30.01.12 21:18 Go to last post

  17. flash/login issues

    I cant login to my account on my stationary computer. It says I dont have the latest flash installed. I thought that was weird because i logged in...

    Started by Ylwalii, 30.01.12 06:33
    • Replies: 1
    • Views: 5,567
    marlock
    30.01.12 09:41 Go to last post

  18. General dont back from adventure ...

    Hello, 3h ago i finish Outlaws ... after when i kill last boss i finish quest ... i back to main island take rewards from email , lv up but my...

    Started by Hypno, 29.01.12 21:40
    • Replies: 1
    • Views: 3,975
    marlock
    30.01.12 05:26 Go to last post

  19. No Response From Support

    Hello... i recently sent tickets through the Support function and am yet to get a response despite being told the promlem would be delt with as...

    Started by Dovah-Jot, 29.01.12 18:02
    • Replies: 3
    • Views: 7,435
    Calen
    30.01.12 01:55 Go to last post

  20. Exclamation I've made a trade, my goods are gone, and I got nothing in return...

    I've made a trade, my goods are gone, and I got nothing in return...it happened today ... before 12:am (I think): - the sale was 400 beers for 63-67...

    Started by sk_setttler, 29.01.12 21:36
    • Replies: 0
    • Views: 12,759
    sk_setttler
    29.01.12 21:36 Go to last post
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