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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

    Last Post:

  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 151
    • Views: 3,381
    Graciethecat
    Yesterday 18:58 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. disappearing logs

    I took 200 hardwood logs from an enemy camp. Clicked on my star menu to transfer them to my Mayor's house and they disappeared. I contacted a...

    Started by Uncas, 01.03.12 18:34
    • Replies: 1
    • Views: 18,093
    PennyUK
    01.03.12 18:44 Go to last post

  2. Question home page (after being logged in)

    On the home page of The Settlers Online, I went to "MEDIA", then "VIDEO" and tried to view it, however, a window opened which was blank. The same...

    Started by Elles0705, 01.03.12 18:32
    • Replies: 0
    • Views: 12,031
    Elles0705
    01.03.12 18:32 Go to last post

  3. won against Bandit camp but it doesnt disappear...

    Hey guys, I dont know whether this problem has been discussed already in this forum but I have problems with a bandit camp. I fought against it...

    Started by Godzillamouse, 01.03.12 15:00
    admiral, attack, bandits, camp
    • Replies: 2
    • Views: 18,406
    BB_Azariel
    01.03.12 15:40 Go to last post

  4. Building Queue

    since the maintenance i am unable to place three in the building queue. after two it blanks the menus and will not allow selection until only one is...

    Started by miltonbridge, 23.02.12 12:53
    • Replies: 2
    • Views: 11,659
    marek
    01.03.12 13:00 Go to last post

  5. don't know if it's been said all ready, but here it come's..

    i was eddeting my profile here on the forum, the was an option: Which Settlers games do you play? so i click on the "thing" to edit it.. and...

    Started by Ice82, 01.03.12 10:11
    o.o
    • Replies: 0
    • Views: 11,131
    Ice82
    01.03.12 10:11 Go to last post

  6. Typo ingame

    Hello, I'm not sure whether to post this here or somewhere else, I thought this would be the best place. There is a typo in the Provisions...

    Started by Seditiar, 29.02.12 10:53
    • Replies: 2
    • Views: 7,413
    Luuk_The_Great
    29.02.12 17:34 Go to last post

  7. Poll Poll: Reading ingame mails

    "Reading Emails" to my opinion this is functioning wrong: After reading a mail, the mailbox closes completely closing the mailbox in the progress....

    Started by DeletedUser(452864), 29.02.12 08:55
    email, inbox, mail
    • Replies: 7
    • Views: 44,819
    Luuk_The_Great
    29.02.12 17:27 Go to last post

  8. Joining friends Adventure

    As the title said, I tried to join my friends adventure "Stealing from the rich" as we do the team adventures together, but this time the "adventure...

    Started by Jesper, 28.02.12 18:36
    • Replies: 2
    • Views: 7,348
    Jesper
    29.02.12 16:08 Go to last post

  9. Small GUI bug - building queue

    I have bug for you;) After I changed order on the building queue, I get to many percents, negative time to finish (attachment).

    Started by Elentar, 29.02.12 11:30
    1 Attachment(s)
    • Replies: 1
    • Views: 4,938
    xiangtan
    29.02.12 13:21 Go to last post

  10. Wink Double tradings?

    I am not absolutely sure, since I really trade a lot. But last night I bought 400 swords and received them twice, so 800. For me it is ok, but I do...

    Started by Fortemano, 27.02.12 20:45
    • Replies: 2
    • Views: 6,400
    Whocares
    29.02.12 12:15 Go to last post

  11. Trade offer expire time: 60 seconds left, 0 seconds displayed

    Where is a trade counter that displays the time to expire a trade offer. As it counts down, when in gets to one minute (60 seconds), it displays 0...

    Started by marek, 29.02.12 08:36
    expire, offer, time, trade
    • Replies: 0
    • Views: 11,677
    marek
    29.02.12 08:36 Go to last post

  12. Thumbs down building licences not refreshing today

    i destroyed 4 exhaused mines (coal and iron) and logged in and out several times over the last hour, and the building licences haven't come back /...

    Started by AlexD, 29.02.12 05:23
    • Replies: 2
    • Views: 7,692
    Qualan
    29.02.12 07:46 Go to last post

  13. Server down?

    I've been trying to log in to the game since 9 GMT but I keep getting maintenance "Connection failed" error. There doesn't seem to be any news, no...

    Started by Arthzil, 28.02.12 12:44
    • Replies: 7
    • Views: 37,394
    Nooberix
    29.02.12 00:53 Go to last post

  14. chat box keeps defaulting??

    Hi I having problems with my chat box.. generally i want to be in the help tab,, (more for useful conversation).. but keep losing the thread, flashes...

    Started by ekibar, 27.02.12 23:10
    • Replies: 4
    • Views: 5,860
    MonteCristo
    28.02.12 16:58 Go to last post

  15. Help Me Please [CHAT PROBLEM]

    chat with your help on the second day waiting for the authorities do not write

    Started by Tboy, 27.02.12 17:42
    2 Pages •
    1 2
    • Replies: 16
    • Views: 21,709
    BB_Azariel
    28.02.12 09:28 Go to last post

  16. lost Irma baskets

    .

    Started by Kavoan, 27.02.12 16:28
    • Replies: 1
    • Views: 16,682
    Luuk_The_Great
    27.02.12 17:22 Go to last post

  17. Cannot Find a Iron Mine After Destroying one

    I found Iron, but it took long to build. I destroyed the building. Whe i sent my explorer to find iron. It does not find anything. And i Cannot...

    Started by Tha_H0und, 27.02.12 17:13
    • Replies: 1
    • Views: 200,324
    Luuk_The_Great
    27.02.12 17:21 Go to last post

  18. Chat Filter - prone to errors

    Hey there! I'm certain i'm not the only player to see a lot of *** in the chat. Me and my guild members have tried it a bit and find it starring...

    Started by Scrooge, 27.02.12 13:30
    trade filter
    • Replies: 0
    • Views: 9,301
    Scrooge
    27.02.12 13:30 Go to last post

  19. Upgrading Farm Level 2

    I started upgrading one of my farms to level 2 yesterday, and although it says it should only take one hour, here I am the next day(!) and it's only...

    Started by Lyndora, 27.02.12 12:46
    • Replies: 1
    • Views: 15,793
    Scrooge
    27.02.12 13:23 Go to last post

  20. Missing Xp On Tutorial

    Having followed the tutorial stage by stage ive got to the quest where i have to build a tavern, however a tavern requires level 15, and the tutorial...

    Started by Maximus_Jasonus, 24.02.12 20:27
    • Replies: 3
    • Views: 18,445
    Nukar
    27.02.12 11:47 Go to last post
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