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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,380
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,363
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,383
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,869
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,781
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,252
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. lost xp

    i attack a bandiet camp in two waves one general lost i got xp and than the 2 waves i won the battle but no xp

    Started by heinwe, 23.02.12 21:40
    • Replies: 0
    • Views: 4,782
    23.02.12 21:40 Go to last post
  2. Game start connection problems

    Hi guys and girls This is the first time i've tried to log in and have a game for months, but have connections problems, but have received a...

    Started by ekibar, 22.02.12 21:52
    • Replies: 9
    • Views: 9,476
    23.02.12 17:19 Go to last post
  3. Uplay login not available??

    My friend has being trying for over an hour to login but it says "Uplay not available"? Does anyone know whats going on please?

    Started by Dragons_Breath, 23.02.12 16:41
    • Replies: 3
    • Views: 41,983
    23.02.12 17:18 Go to last post
  4. adventure

    was doing dark priest and i finishid it then when i got loot i accepted 2 times and a glitsh happend i lv up to 34 and someting happend. i accepted...

    Started by kamicolo, 23.02.12 16:05
    • Replies: 0
    • Views: 7,639
    23.02.12 16:05 Go to last post
  5. Question Unable to buy more explorers

    Hi All, I'm sure a couple of weeks ago I had the option to buy my 4th explorer for 1600g (or something like that). Now there is no option to buy...

    Started by maru, 22.02.12 20:07
    bug, cap, explorer
    • Replies: 3
    • Views: 22,492
    23.02.12 14:08 Go to last post
  6. Unhappy resourses losing bug

    When u place a building sometimes it will not build it and u will not see a list on the right side of ur screen. but its there,when u are going to...

    Started by DreDreamer, 23.02.12 10:59
    • Replies: 1
    • Views: 7,264
    23.02.12 13:40 Go to last post
  7. Support tool

    since the maintenance i am unable to report a fault using the form as i keep getting "Error on page" when trying to send it Logging off and...

    Started by miltonbridge, 23.02.12 13:00
    • Replies: 1
    • Views: 5,355
    23.02.12 13:20 Go to last post
  8. Post Problem whit the game

    I can not make more that 2 building instead of three. The problem apears after 12.00 our today. Another problem is whit the shoal to create fish,...

    Started by Eragon_80, 23.02.12 13:04
    • Replies: 0
    • Views: 9,135
    23.02.12 13:04 Go to last post
  9. Settlers like to walk

    (newfoundland realm1) i notice that the settlers are not walking to the nearest storehouse,they like to take a detour and beeing a tourist. also its...

    Started by DreDreamer, 23.02.12 11:09
    • Replies: 1
    • Views: 4,542
    23.02.12 11:23 Go to last post
  10. building keeps unoccupied

    hi there, i've build a farm, updated it to level 3 and altough i have free settlers, no one goes in and work on it. Perhaps the neighbours are...

    Started by peter45, 22.02.12 18:01
    • Replies: 7
    • Views: 10,322
    23.02.12 11:20 Go to last post
  11. Double price for Mayors house from level 2

    when I updated my Mayors house from level 2 to level 3 it should cost 400 coins and 450 marble, but 800 coins and 900 marble disappeared, why? I need...

    Started by PolankaNadOdrou, 22.02.12 20:56
    • Replies: 1
    • Views: 7,225
    22.02.12 21:14 Go to last post
  12. Hardwood sawmill

    I stoped hardwood sawmills from working and after few seconds with "zzzz" its disappeared. Now, my buildings are stoped, and i dont have "zzzz" to...

    Started by Bodin, 22.02.12 07:12
    • Replies: 2
    • Views: 20,034
    22.02.12 12:39 Go to last post
  13. Cant use Iron Ore Awards

    when my explorer finds awards and the log-in award`s. I can add everything except iron ore to my Mayor`s house i got more then 600 ore in the menu...

    Started by Beezie, 22.02.12 09:35
    • Replies: 2
    • Views: 8,099
    22.02.12 11:58 Go to last post
  14. chat gone?

    Today I was having trouble logging in. The starting page was different and I couldn't login. Then I used my facebook account to login which worked....

    Started by Retawolf, 21.02.12 19:12
    chat, login
    • Replies: 4
    • Views: 53,799
    22.02.12 09:56 Go to last post
  15. Exclamation Building queue bug: can be used for quick building (cheat)

    Hi; love the game. Big fan. Many thanks. :o I found the following behaviour that allows quick building, which I believe to be a bug. Put...

    Started by Tidjin, 18.02.12 09:28
    • Replies: 3
    • Views: 32,401
    22.02.12 09:30 Go to last post
  16. Exclamation Cant log in....

    Was playing settlers for about 1 month and averything was fine till today... can log in... blue screen when press start game button on website. Didnt...

    Started by JohnnyVonRoe, 21.02.12 13:57
    • Replies: 2
    • Views: 6,918
    21.02.12 16:52 Go to last post
  17. Problem with my Chat

    Hey evry 1-2 M my chat is reseting / Disipering is there a way to fix it ? i get this errors evry time it happends in the only tap i have left...

    Started by Legoraz, 21.02.12 16:06
    • Replies: 0
    • Views: 8,924
    21.02.12 16:06 Go to last post
  18. Building Licences gone ?!

    Heya, i'm pretty sure the game has eaten at least 1 building licence. heres what happened: i have 4 licences left. start building a cocking...

    Started by Metallix, 21.02.12 06:49
    • Replies: 4
    • Views: 11,517
    21.02.12 11:36 Go to last post
  19. Cannot use my marble deposit

    SO i sent my explorer to find marble deposit.Sadly it got discovered on top of an existent stone mine which i cannot tear down therefore I cannot use...

    Started by Alethia, 21.02.12 06:46
    • Replies: 2
    • Views: 12,743
    21.02.12 10:49 Go to last post
  20. General stuck in battle

    My general is stuck in a battle. His 70 troops were all killed according to the battle report - yet he's not returning this time, but the simulated...

    Started by Laszlo, 20.02.12 23:00
    • Replies: 1
    • Views: 14,713
    21.02.12 09:30 Go to last post

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