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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 390,940
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 119,179
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 475,402
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,777,465
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,125,779
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,071
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Traitors Adventure expired with 3 minutes left.

    Time - just now Realm - Newfoundland. Player - XanRO. Was about to win it as i have sent one last full size attack to Sir Robin's castle with just...

    Started by XanRO, 27.02.12 08:39
    • Replies: 0
    • Views: 10,053
    27.02.12 08:39 Go to last post
  2. Forever lvl38

    I encountered a very nice bug. After finising my Motherly love i opened my looting-mail. i was pleased to see, that i got scored enough xp to...

    Started by Grow, 26.02.12 01:49
    • Replies: 0
    • Views: 15,993
    26.02.12 01:49 Go to last post
  3. Lightbulb Bug when is source depleted (field, stone, marble, iron deposits etc.)

    When you have last 1 piece of material in mine/quarry/field after the cycle (which take the time) your settler come to storehouse but doesn't bring...

    Started by BattleOverlord, 25.02.12 23:33
    • Replies: 0
    • Views: 17,226
    25.02.12 23:33 Go to last post
  4. laggy buffing

    i got some laggy buffing meaning that it takes allot of time to activate a buff or i accidently put up 2 at a time on the same building... this...

    Started by lanceluppy, 25.02.12 16:43
    • Replies: 0
    • Views: 3,440
    25.02.12 16:43 Go to last post
  5. Exclamation BUG: Upgrading will cost a Building limit

    Heloo. I have had this problem for allmoast a day now, i just jesderday (fo me a day) (aboat 17 hours ago) i did my first not tutorial upgrade,...

    Started by KrKest, 23.02.12 23:15
    bug, building license, upgrade
    • Replies: 3
    • Views: 13,743
    25.02.12 15:29 Go to last post
  6. Lost buildings on queue and building licenses

    I have definitely just seen something buggy happen. I had two building licenses left, and I decided to build two masons. I put one mason on the...

    Started by Winterset, 11.02.12 02:18
    2 Pages
    1 2
    • Replies: 14
    • Views: 44,383
    24.02.12 19:27 Go to last post
  7. Wheat issue

    I seem to be running into an issue. my farms will only harvest from certain placed fields and not all. even when they have no wheat. I had two...

    Started by LoopyLisa, 23.02.12 18:42
    • Replies: 1
    • Views: 5,745
    24.02.12 08:28 Go to last post
  8. lost xp

    i attack a bandiet camp in two waves one general lost i got xp and than the 2 waves i won the battle but no xp

    Started by heinwe, 23.02.12 21:40
    • Replies: 0
    • Views: 4,928
    23.02.12 21:40 Go to last post
  9. Game start connection problems

    Hi guys and girls This is the first time i've tried to log in and have a game for months, but have connections problems, but have received a...

    Started by ekibar, 22.02.12 21:52
    • Replies: 9
    • Views: 9,596
    23.02.12 17:19 Go to last post
  10. Uplay login not available??

    My friend has being trying for over an hour to login but it says "Uplay not available"? Does anyone know whats going on please?

    Started by Dragons_Breath, 23.02.12 16:41
    • Replies: 3
    • Views: 42,156
    23.02.12 17:18 Go to last post
  11. adventure

    was doing dark priest and i finishid it then when i got loot i accepted 2 times and a glitsh happend i lv up to 34 and someting happend. i accepted...

    Started by kamicolo, 23.02.12 16:05
    • Replies: 0
    • Views: 7,652
    23.02.12 16:05 Go to last post
  12. Question Unable to buy more explorers

    Hi All, I'm sure a couple of weeks ago I had the option to buy my 4th explorer for 1600g (or something like that). Now there is no option to buy...

    Started by maru, 22.02.12 20:07
    bug, cap, explorer
    • Replies: 3
    • Views: 23,234
    23.02.12 14:08 Go to last post
  13. Unhappy resourses losing bug

    When u place a building sometimes it will not build it and u will not see a list on the right side of ur screen. but its there,when u are going to...

    Started by DreDreamer, 23.02.12 10:59
    • Replies: 1
    • Views: 7,960
    23.02.12 13:40 Go to last post
  14. Support tool

    since the maintenance i am unable to report a fault using the form as i keep getting "Error on page" when trying to send it Logging off and...

    Started by miltonbridge, 23.02.12 13:00
    • Replies: 1
    • Views: 5,399
    23.02.12 13:20 Go to last post
  15. Post Problem whit the game

    I can not make more that 2 building instead of three. The problem apears after 12.00 our today. Another problem is whit the shoal to create fish,...

    Started by Eragon_80, 23.02.12 13:04
    • Replies: 0
    • Views: 9,243
    23.02.12 13:04 Go to last post
  16. Settlers like to walk

    (newfoundland realm1) i notice that the settlers are not walking to the nearest storehouse,they like to take a detour and beeing a tourist. also its...

    Started by DreDreamer, 23.02.12 11:09
    • Replies: 1
    • Views: 4,580
    23.02.12 11:23 Go to last post
  17. building keeps unoccupied

    hi there, i've build a farm, updated it to level 3 and altough i have free settlers, no one goes in and work on it. Perhaps the neighbours are...

    Started by peter45, 22.02.12 18:01
    • Replies: 7
    • Views: 10,758
    23.02.12 11:20 Go to last post
  18. Double price for Mayors house from level 2

    when I updated my Mayors house from level 2 to level 3 it should cost 400 coins and 450 marble, but 800 coins and 900 marble disappeared, why? I need...

    Started by PolankaNadOdrou, 22.02.12 20:56
    • Replies: 1
    • Views: 7,646
    22.02.12 21:14 Go to last post
  19. Hardwood sawmill

    I stoped hardwood sawmills from working and after few seconds with "zzzz" its disappeared. Now, my buildings are stoped, and i dont have "zzzz" to...

    Started by Bodin, 22.02.12 07:12
    • Replies: 2
    • Views: 20,070
    22.02.12 12:39 Go to last post
  20. Cant use Iron Ore Awards

    when my explorer finds awards and the log-in award`s. I can add everything except iron ore to my Mayor`s house i got more then 600 ore in the menu...

    Started by Beezie, 22.02.12 09:35
    • Replies: 2
    • Views: 8,141
    22.02.12 11:58 Go to last post

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