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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 40,385
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 158,311
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,383,569
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 170,930
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 786,494
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,148
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. unable to play from internet access on Ipad

    for all that i can access the internet and the settlers online beta website on my I Pad via safari it wont let me access the game due to the fact...

    Started by roberttonkiss, 27.01.12 18:40
    • Replies: 4
    • Views: 25,572
    29.01.12 11:45 Go to last post
  2. chat window disappeared

    hey guys, dont know what I did but my chat window disappered :/ is there a button to bring it up again? thanks in advance.

    Started by Rago, 28.01.12 20:18
    • Replies: 3
    • Views: 6,999
    29.01.12 10:41 Go to last post
  3. chat window

    clicking the minimise chat window makes it taller every time i click it, to the point when it is taller than my window and cant see the minimize...

    Started by Dragos, 28.01.12 12:13
    • Replies: 1
    • Views: 4,506
    28.01.12 16:37 Go to last post
  4. Geologist in a loop

    My Geologist searches for Iron for 60 minutes does not find anything and just starts to search again, seems to be in a loop??

    Started by fred, 26.01.12 23:13
    • Replies: 5
    • Views: 8,451
    28.01.12 16:07 Go to last post
  5. Smile provisions unused

    last few days my last provision when used on a rec building comes up as unused it goes dark to show its been used in the star menu, but the building...

    Started by dextermorgan, 28.01.12 09:52
    • Replies: 0
    • Views: 4,848
    28.01.12 09:52 Go to last post
  6. Chat gone after last maintenance

    started to play a few hours before the last maintenance and everything was fine but after it i noticed the chat was gone. Aside from the news section...

    Started by Ashaira, 28.01.12 07:05
    • Replies: 0
    • Views: 7,327
    28.01.12 07:05 Go to last post
  7. trade email once ever 5 mins

    I made a trade a few hours ago to a friend, I forget what it was for, but it was to help him, it was in return for 1 fir log. Every 5 minutes now...

    Started by Chappyski, 28.01.12 03:10
    • Replies: 0
    • Views: 5,009
    28.01.12 03:10 Go to last post
  8. lag probelm

    3 times i have destroyed the wrong buldings due to lag. that is very anoying

    Started by znork, 27.01.12 16:16
    • Replies: 0
    • Views: 4,667
    27.01.12 16:16 Go to last post
  9. Server Down?

    Hi , I just registered, and when I click "play now" it says that the server cannot connect...any suggestions?

    Started by MasterJani, 27.01.12 15:33
    • Replies: 2
    • Views: 5,636
    27.01.12 15:57 Go to last post
  10. Unhappy General Attacked Wrong Camp

    I just reached the point in the tutorial where you have to set up a Garrison and send your General into a new sector and attack a bandit camp. My...

    Started by Matchoow, 26.01.12 18:11
    • Replies: 3
    • Views: 16,926
    27.01.12 15:57 Go to last post
  11. my coin disappear

    hi~ I just kill a leader and get 300 coin, but when I press plus bottom and put in in house, it just disappear, I didn't use it on general or...

    Started by Taaaaa, 26.01.12 02:23
    • Replies: 3
    • Views: 14,717
    27.01.12 15:28 Go to last post
  12. cant log in

    Hi ive just been trying to log into the game since the maintenance and it seems to be taking ages .I have been trying to log in now for the past 15...

    Started by scarmonger, 26.01.12 19:44
    • Replies: 4
    • Views: 6,661
    27.01.12 14:44 Go to last post
  13. Build queue reporting 747% done

    Start building iron mine, not enough resources. After resources complete, the building starts as in the attached image. When it actually starts...

    Started by FaustIX, 27.01.12 07:00
    • Replies: 0
    • Views: 7,158
    27.01.12 07:00 Go to last post
  14. i cant build tavern,

    i had tavern in my buildings to build thingy but i had to stop it becouse i want other buildings but i had build it an other time but then it...

    Started by HKHooLiGaN, 26.01.12 15:50
    • Replies: 7
    • Views: 54,434
    26.01.12 17:20 Go to last post
  15. Exclamation maintainence bug

    as of today i have no mason what so ever they all vanished with out me having to click a thing an there is loads of stone to collect what can i do...

    Started by aint-a-clue, 26.01.12 13:28
    • Replies: 2
    • Views: 5,555
    26.01.12 13:50 Go to last post
  16. trouble seeing of buildings

    what i can do to fix that ?

    Started by artdmoch1, 25.01.12 16:54
    • Replies: 5
    • Views: 5,194
    25.01.12 17:55 Go to last post
  17. 400 coal lost after trade expired (didn't come back) + aunt irma's basket

    Hello. I just lost 400 coal, after putting up a trade offer for it. The reserved coal didn't return after the trade expired. Also around the same...

    Started by onlem, 25.01.12 14:20
    • Replies: 3
    • Views: 6,994
    25.01.12 14:58 Go to last post
  18. Building Queue bug

    built a farm, then wheat field. then built an extra mason, noticed it was not needed, demolished it (still building farm at this point). built a fir...

    Started by LaVanil, 23.01.12 06:56
    • Replies: 3
    • Views: 10,846
    25.01.12 06:45 Go to last post
  19. finding adventure bug

    Hi my explorer found the same adventure twice but the second time i got nothing!

    Started by znork, 24.01.12 20:55
    • Replies: 1
    • Views: 5,550
    24.01.12 22:00 Go to last post
  20. 1 Settlers were added to the storehouse.

    "1 Settlers were added to the storehouse." pops out when you place one settler on mayor's house. It should be "One settler is added to the...

    Started by MrH4m, 24.01.12 18:38
    • Replies: 0
    • Views: 7,098
    24.01.12 18:38 Go to last post

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