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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,398
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,368
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,411
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,023
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,897
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,338
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. 2 counterfeit memberships received as gift instead of one?

    One player, who decided to join our guild, has sent a Counterfeit Membership as a gift. I've accepted and upgraded the guild house. Then, after a...

    Started by Andelar, 20.02.12 18:55
    • Replies: 0
    • Views: 8,924
    20.02.12 18:55 Go to last post
  2. white screen

    after i press "play game" whole screen turns white. and says its "ready"

    Started by Apple, 20.02.12 17:40
    • Replies: 0
    • Views: 12,746
    20.02.12 17:40 Go to last post
  3. copper mine upgrade while not settlers employed

    I upgraded 2 mines while they were expecting a free settler and, after upgrade, it wont get the settler even though I have free, it does not display...

    Started by Adrian1st, 18.01.12 14:40
    • Replies: 3
    • Views: 11,382
    20.02.12 13:26 Go to last post
  4. Guild Menu in Adventure Maps

    On Adventure maps, the guild menu allows you to create a guild even if you don't have enough resources. I knew I didn't have the resources but tried...

    Started by djfusion, 19.02.12 21:15
    • Replies: 0
    • Views: 17,083
    19.02.12 21:15 Go to last post
  5. double reward from Explorer

    Hello, I was rewarded 2 times when my explorer finished searching for the treasure. When I received a notification about finished searching, I went...

    Started by bishopnator, 18.02.12 21:39
    • Replies: 1
    • Views: 4,615
    19.02.12 20:01 Go to last post
  6. Lost Units from Baracks

    At 1st i thought i was imagining it but today i know i'm not. I brought some swords and set the units to be built in my baracks when i came back...

    Started by Stealthmyst, 18.02.12 18:58
    • Replies: 0
    • Views: 7,832
    18.02.12 18:58 Go to last post
  7. Unhappy Lost my gold smelter

    I'm here about a small problem with one building that I built yesterday but does not show on the map and of course is not there. This is quite...

    Started by X-ToX, 18.02.12 11:55
    • Replies: 0
    • Views: 8,454
    18.02.12 11:55 Go to last post
  8. Unhappy Chatbox

    my chat box keeps dropping out?is anyone else having this problem? just started today 18th Feb Australia time:(

    Started by jughead842, 17.02.12 21:59
    • Replies: 1
    • Views: 5,251
    18.02.12 08:42 Go to last post
  9. Exclamation Cant construct Barract after I Teared it down

    Hello, I just bought a starter pack to build the Barrack, I misplaced it, teared it down, but I didn't receive the full material output even though...

    Started by Than3Dane, 18.02.12 03:06
    • Replies: 2
    • Views: 10,036
    18.02.12 08:30 Go to last post
  10. Bugs

    on level 19, will not level up even though green bar right to top.Also will not let me build on new land just got.

    Started by Joyce1st, 17.02.12 19:35
    • Replies: 0
    • Views: 31,161
    17.02.12 19:35 Go to last post
  11. Cannot transfer resources to mayor house ...

    after logging into game, I started buffing some farms .. before that I got notification that daliy gift is 100 metal ore. After some time ( very slow...

    Started by blahmbah, 16.02.12 20:24
    • Replies: 3
    • Views: 7,901
    17.02.12 16:53 Go to last post
  12. Double loots

    After finishing an adventure, i recieved twice the looted goods inside my starmenu. I was about to write a note to support, when i decided to check...

    Started by Grow, 17.02.12 14:31
    • Replies: 0
    • Views: 10,789
    17.02.12 14:31 Go to last post
  13. Building percent displays behind other object(s)

    I built a Residence behind a tree and the percent value did not displayed, it was behind the tree.

    Started by BlackAillas, 16.02.12 19:29
    • Replies: 3
    • Views: 9,821
    17.02.12 13:14 Go to last post
  14. Upgrade Forester - turns into a cutter?

    Ok, so i just clicked my Fir Wood forester to upgrade to level 4 and it turns into a wood cutter while upgrading.. it will be 24 hrs before i know if...

    Started by MissJazz, 07.02.12 01:10
    • Replies: 2
    • Views: 16,076
    17.02.12 01:53 Go to last post
  15. Foruim issues

    Again, even resolving the matter with support my threads still disappear from the forums! I am not complaining about anyone, just that the forums...

    Started by Chappyski, 17.02.12 00:33
    • Replies: 1
    • Views: 6,008
    17.02.12 00:34 Go to last post
  16. Cannot get in game

    Is it just me or anyone else having problems getting in the game??

    Started by Nooberix, 10.02.12 04:28
    3 Pages
    1 2 3
    • Replies: 24
    • Views: 28,375
    16.02.12 19:02 Go to last post
  17. Exotic fruit basket not working.

    Hello, I used my exotic fruit basket, obtained on valentine's day, And used it on my lvl 2 marble work yard. In the details tab of the work yard,...

    Started by Vacoy, 16.02.12 15:10
    • Replies: 2
    • Views: 9,113
    16.02.12 17:54 Go to last post
  18. Problem with coal mine and geologist

    I had a coal mine set up in the northwest and instantly upgraded to lvl3 and started buffing the building unfortunately no settler ever occupied that...

    Started by Holla, 16.02.12 00:22
    • Replies: 1
    • Views: 24,353
    16.02.12 03:25 Go to last post
  19. Name Change

    Could I please get a name change as my name that refers to... History of the Hashshashin Although apparently known as early as the 8th century,...

    Started by PheonixUK, 15.02.12 16:29
    • Replies: 0
    • Views: 11,385
    15.02.12 16:29 Go to last post
  20. no new trees growing

    I am on level 16 and despire building several fir planters they have never produced any trees though they show as working when I click on them, I...

    Started by Smifco, 15.02.12 12:54
    • Replies: 1
    • Views: 4,083
    15.02.12 14:26 Go to last post

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