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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 390,918
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 119,179
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 475,386
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,777,288
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,125,675
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,069
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. chat gone?

    Today I was having trouble logging in. The starting page was different and I couldn't login. Then I used my facebook account to login which worked....

    Started by Retawolf, 21.02.12 19:12
    chat, login
    • Replies: 4
    • Views: 54,081
    22.02.12 09:56 Go to last post
  2. Exclamation Building queue bug: can be used for quick building (cheat)

    Hi; love the game. Big fan. Many thanks. :o I found the following behaviour that allows quick building, which I believe to be a bug. Put...

    Started by Tidjin, 18.02.12 09:28
    • Replies: 3
    • Views: 33,606
    22.02.12 09:30 Go to last post
  3. Exclamation Cant log in....

    Was playing settlers for about 1 month and averything was fine till today... can log in... blue screen when press start game button on website. Didnt...

    Started by JohnnyVonRoe, 21.02.12 13:57
    • Replies: 2
    • Views: 6,959
    21.02.12 16:52 Go to last post
  4. Problem with my Chat

    Hey evry 1-2 M my chat is reseting / Disipering is there a way to fix it ? i get this errors evry time it happends in the only tap i have left...

    Started by Legoraz, 21.02.12 16:06
    • Replies: 0
    • Views: 8,956
    21.02.12 16:06 Go to last post
  5. Building Licences gone ?!

    Heya, i'm pretty sure the game has eaten at least 1 building licence. heres what happened: i have 4 licences left. start building a cocking...

    Started by Metallix, 21.02.12 06:49
    • Replies: 4
    • Views: 11,585
    21.02.12 11:36 Go to last post
  6. Cannot use my marble deposit

    SO i sent my explorer to find marble deposit.Sadly it got discovered on top of an existent stone mine which i cannot tear down therefore I cannot use...

    Started by Alethia, 21.02.12 06:46
    • Replies: 2
    • Views: 12,820
    21.02.12 10:49 Go to last post
  7. General stuck in battle

    My general is stuck in a battle. His 70 troops were all killed according to the battle report - yet he's not returning this time, but the simulated...

    Started by Laszlo, 20.02.12 23:00
    • Replies: 1
    • Views: 14,778
    21.02.12 09:30 Go to last post
  8. 2 counterfeit memberships received as gift instead of one?

    One player, who decided to join our guild, has sent a Counterfeit Membership as a gift. I've accepted and upgraded the guild house. Then, after a...

    Started by Andelar, 20.02.12 18:55
    • Replies: 0
    • Views: 8,998
    20.02.12 18:55 Go to last post
  9. white screen

    after i press "play game" whole screen turns white. and says its "ready"

    Started by Apple, 20.02.12 17:40
    • Replies: 0
    • Views: 12,819
    20.02.12 17:40 Go to last post
  10. copper mine upgrade while not settlers employed

    I upgraded 2 mines while they were expecting a free settler and, after upgrade, it wont get the settler even though I have free, it does not display...

    Started by Adrian1st, 18.01.12 14:40
    • Replies: 3
    • Views: 11,426
    20.02.12 13:26 Go to last post
  11. Guild Menu in Adventure Maps

    On Adventure maps, the guild menu allows you to create a guild even if you don't have enough resources. I knew I didn't have the resources but tried...

    Started by djfusion, 19.02.12 21:15
    • Replies: 0
    • Views: 17,116
    19.02.12 21:15 Go to last post
  12. double reward from Explorer

    Hello, I was rewarded 2 times when my explorer finished searching for the treasure. When I received a notification about finished searching, I went...

    Started by bishopnator, 18.02.12 21:39
    • Replies: 1
    • Views: 4,655
    19.02.12 20:01 Go to last post
  13. Lost Units from Baracks

    At 1st i thought i was imagining it but today i know i'm not. I brought some swords and set the units to be built in my baracks when i came back...

    Started by Stealthmyst, 18.02.12 18:58
    • Replies: 0
    • Views: 7,866
    18.02.12 18:58 Go to last post
  14. Unhappy Lost my gold smelter

    I'm here about a small problem with one building that I built yesterday but does not show on the map and of course is not there. This is quite...

    Started by X-ToX, 18.02.12 11:55
    • Replies: 0
    • Views: 8,476
    18.02.12 11:55 Go to last post
  15. Unhappy Chatbox

    my chat box keeps dropping out?is anyone else having this problem? just started today 18th Feb Australia time:(

    Started by jughead842, 17.02.12 21:59
    • Replies: 1
    • Views: 5,303
    18.02.12 08:42 Go to last post
  16. Exclamation Cant construct Barract after I Teared it down

    Hello, I just bought a starter pack to build the Barrack, I misplaced it, teared it down, but I didn't receive the full material output even though...

    Started by Than3Dane, 18.02.12 03:06
    • Replies: 2
    • Views: 10,067
    18.02.12 08:30 Go to last post
  17. Bugs

    on level 19, will not level up even though green bar right to top.Also will not let me build on new land just got.

    Started by Joyce1st, 17.02.12 19:35
    • Replies: 0
    • Views: 33,490
    17.02.12 19:35 Go to last post
  18. Cannot transfer resources to mayor house ...

    after logging into game, I started buffing some farms .. before that I got notification that daliy gift is 100 metal ore. After some time ( very slow...

    Started by blahmbah, 16.02.12 20:24
    • Replies: 3
    • Views: 7,997
    17.02.12 16:53 Go to last post
  19. Double loots

    After finishing an adventure, i recieved twice the looted goods inside my starmenu. I was about to write a note to support, when i decided to check...

    Started by Grow, 17.02.12 14:31
    • Replies: 0
    • Views: 10,834
    17.02.12 14:31 Go to last post
  20. Building percent displays behind other object(s)

    I built a Residence behind a tree and the percent value did not displayed, it was behind the tree.

    Started by BlackAillas, 16.02.12 19:29
    • Replies: 3
    • Views: 9,863
    17.02.12 13:14 Go to last post

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