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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,695
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,960
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,587
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,718,050
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,751
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,416
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Unhappy Chatbox

    my chat box keeps dropping out?is anyone else having this problem? just started today 18th Feb Australia time:(

    Started by jughead842, 17.02.12 21:59
    • Replies: 1
    • Views: 5,221
    marlock
    18.02.12 08:42 Go to last post

  2. Exclamation Cant construct Barract after I Teared it down

    Hello, I just bought a starter pack to build the Barrack, I misplaced it, teared it down, but I didn't receive the full material output even though...

    Started by Than3Dane, 18.02.12 03:06
    • Replies: 2
    • Views: 10,020
    marlock
    18.02.12 08:30 Go to last post

  3. Bugs

    on level 19, will not level up even though green bar right to top.Also will not let me build on new land just got.

    Started by Joyce1st, 17.02.12 19:35
    • Replies: 0
    • Views: 30,351
    Joyce1st
    17.02.12 19:35 Go to last post

  4. Cannot transfer resources to mayor house ...

    after logging into game, I started buffing some farms .. before that I got notification that daliy gift is 100 metal ore. After some time ( very slow...

    Started by blahmbah, 16.02.12 20:24
    • Replies: 3
    • Views: 7,850
    blahmbah
    17.02.12 16:53 Go to last post

  5. Double loots

    After finishing an adventure, i recieved twice the looted goods inside my starmenu. I was about to write a note to support, when i decided to check...

    Started by Grow, 17.02.12 14:31
    • Replies: 0
    • Views: 10,765
    Grow
    17.02.12 14:31 Go to last post

  6. Building percent displays behind other object(s)

    I built a Residence behind a tree and the percent value did not displayed, it was behind the tree.

    Started by BlackAillas, 16.02.12 19:29
    • Replies: 3
    • Views: 9,803
    BlackAillas
    17.02.12 13:14 Go to last post

  7. Upgrade Forester - turns into a cutter?

    Ok, so i just clicked my Fir Wood forester to upgrade to level 4 and it turns into a wood cutter while upgrading.. it will be 24 hrs before i know if...

    Started by MissJazz, 07.02.12 01:10
    • Replies: 2
    • Views: 16,052
    MissJazz
    17.02.12 01:53 Go to last post

  8. Foruim issues

    Again, even resolving the matter with support my threads still disappear from the forums! I am not complaining about anyone, just that the forums...

    Started by Chappyski, 17.02.12 00:33
    • Replies: 1
    • Views: 5,980
    CaptainFox
    17.02.12 00:34 Go to last post

  9. Cannot get in game

    Is it just me or anyone else having problems getting in the game??

    Started by Nooberix, 10.02.12 04:28
    3 Pages •
    1 2 3
    • Replies: 24
    • Views: 26,910
    LosDiasdeMuertos
    16.02.12 19:02 Go to last post

  10. Exotic fruit basket not working.

    Hello, I used my exotic fruit basket, obtained on valentine's day, And used it on my lvl 2 marble work yard. In the details tab of the work yard,...

    Started by Vacoy, 16.02.12 15:10
    • Replies: 2
    • Views: 9,074
    Vacoy
    16.02.12 17:54 Go to last post

  11. Problem with coal mine and geologist

    I had a coal mine set up in the northwest and instantly upgraded to lvl3 and started buffing the building unfortunately no settler ever occupied that...

    Started by Holla, 16.02.12 00:22
    • Replies: 1
    • Views: 24,312
    Holla
    16.02.12 03:25 Go to last post

  12. Name Change

    Could I please get a name change as my name that refers to... History of the Hashshashin Although apparently known as early as the 8th century,...

    Started by PheonixUK, 15.02.12 16:29
    • Replies: 0
    • Views: 11,367
    PheonixUK
    15.02.12 16:29 Go to last post

  13. no new trees growing

    I am on level 16 and despire building several fir planters they have never produced any trees though they show as working when I click on them, I...

    Started by Smifco, 15.02.12 12:54
    • Replies: 1
    • Views: 4,064
    CaptainFox
    15.02.12 14:26 Go to last post

  14. Whisper Chat is flashing but there is no message inside

    Hi team, My whisper chat is flashing, but there's no one there! Help chat suggested it is a bug. If so, how do I fix it? Cheers!

    Started by Rosanna, 14.02.12 19:59
    • Replies: 1
    • Views: 55,549
    Tierarzt
    14.02.12 22:58 Go to last post

  15. Daily Login Reward

    Logged in as normal no daily reward but knew is has been coming up a little slow, so played for about 5 mins still nothing so pressed the log out...

    Started by baldine, 12.12.11 17:31
    • Replies: 8
    • Views: 67,479
    Decollatus
    14.02.12 19:11 Go to last post

  16. All/Friends/Guild bar bug

    when i look at the player in the friends part is shows with a green dot which are online, but when i choose guild or all it doesn't. Seems like a bug...

    Started by Baijel, 14.02.12 14:39
    • Replies: 2
    • Views: 5,911
    Baijel
    14.02.12 17:17 Go to last post

  17. The game wont load

    I have this quite some times, so i'm starting to guess its with me, but still i want to post it: Sometimes, when i start the game, i dont have the...

    Started by Vamp1ria, 14.02.12 10:42
    • Replies: 3
    • Views: 62,571
    Simpson
    14.02.12 11:35 Go to last post

  18. Stuck at lvl 3

    OK i seem to be stuck at lvl 3 as ime stil lon the tutorial part i have done everything as needed so far but im seem to be stuck on 250xp and cant go...

    Started by fimble, 11.02.12 15:54
    • Replies: 7
    • Views: 55,181
    BB_Azariel
    14.02.12 09:27 Go to last post

  19. Building changed from a well to a mason overnight

    Hi, I seem to have a well that has changed to a mason building randomly. Also, an extra noble residence has appeared, but I can't remember what...

    Started by Gonad, 14.02.12 04:42
    • Replies: 0
    • Views: 7,749
    Gonad
    14.02.12 04:42 Go to last post

  20. Decoration Bug

    This is an small bug. You can place decorations on bushes then remove the decoratation on it fast. You will have a small amount of time until it...

    Started by Lord_Kevin, 13.02.12 17:25
    • Replies: 0
    • Views: 7,537
    Lord_Kevin
    13.02.12 17:25 Go to last post
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