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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 40,654
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 159,439
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,386,282
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 171,611
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 789,131
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,646
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. 1 Settlers were added to the storehouse.

    "1 Settlers were added to the storehouse." pops out when you place one settler on mayor's house. It should be "One settler is added to the...

    Started by MrH4m, 24.01.12 18:38
    • Replies: 0
    • Views: 7,098
    24.01.12 18:38 Go to last post
  2. PM

    I treid to send a PM to a friend but i cant see anything in "sent items". Idont know if I sent the PM or not. How can I know if I had?

    Started by Kavoan, 24.01.12 11:28
    • Replies: 0
    • Views: 3,429
    24.01.12 11:28 Go to last post
  3. Thumbs down and this is how I lost 8000 horses

    the hard camp area, wild mary camp and another camp to go. - one general sent for decoy to the camp near wild mary, the second one with 200 horses...

    Started by whitesnake, 22.01.12 18:34
    • Replies: 8
    • Views: 65,433
    24.01.12 10:19 Go to last post
  4. Exclamation Game bugged.

    Hello, My game is bugged since last night, many things wont be shown like: friendslist, how many resources I got in the resources bar, chat is...

    Started by Adeus, 21.01.12 13:40
    • Replies: 7
    • Views: 59,125
    24.01.12 09:45 Go to last post
  5. Can only que 1 building at a time

    everytime i try to que more then 1 building they just disappear. i have plenty of builfinf licences. i've try clearing the cache, and other settings...

    Started by jrrygenius, 24.01.12 05:47
    • Replies: 1
    • Views: 3,879
    24.01.12 07:13 Go to last post
  6. Bandit intercepted my army, lost all soldiers

    I sent my army (15 recruits and 3 bowman) against a bandit camp of 10 scavengers. They were intercepted before reaching the camp but the battle...

    Started by Slyk, 23.01.12 08:04
    • Replies: 1
    • Views: 10,689
    24.01.12 01:12 Go to last post
  7. fir wood cutter

    I just build up 4 fir wood cutters and 6 fir wood forester to suport my cocking plants with woods. But two of the fir woods cutter are still empty of...

    Started by Kavoan, 23.01.12 21:11
    • Replies: 2
    • Views: 15,166
    23.01.12 23:16 Go to last post
  8. I can't find second marble quary

    When my geologist back he tell me i have too many in this type , but i just get onely one on this type , and now is none on this type :mad:

    Started by larha, 23.01.12 12:05
    • Replies: 1
    • Views: 5,885
    23.01.12 14:30 Go to last post
  9. Thumbs down marble masons dissapeared

    i won a new sector built my storage house. built 2 marble masons which fully built. then i built some more items, and logged out. when i logged back...

    Started by AlexD, 23.01.12 05:20
    • Replies: 2
    • Views: 3,912
    23.01.12 06:29 Go to last post
  10. Unable to build in a sector

    hi Ive just opened up a sector to the right of my home sector and i dont seem to be able to build any thing apart from a garrison is there any...

    Started by wozz, 22.01.12 23:43
    • Replies: 1
    • Views: 7,175
    23.01.12 00:15 Go to last post
  11. Question add a friend - problem

    For over a week me and my friend have tried to add each other as a friend. We both don't see each other in the playerslist. We can't invite each...

    Started by BigRiff, 22.01.12 13:58
    • Replies: 2
    • Views: 3,841
    22.01.12 20:27 Go to last post
  12. Question resourses are wrongly reported as "missing" in bowmaker

    hi, I have fir wood in store house but why the bowmaker show the wood missing?? any suggestions?:confused: I have been struggled for whole day>.<...

    Started by ycw9921133, 22.01.12 18:16
    • Replies: 1
    • Views: 8,544
    22.01.12 19:05 Go to last post
  13. star menu sieze up

    I have had some iron in the star menu for a week that it won't let me add to the mayor's house.

    Started by Brent, 22.01.12 17:03
    • Replies: 1
    • Views: 1,892
    22.01.12 17:38 Go to last post
  14. Chat box oversize

    I don't know if this is the exact place to report bugs, if it's not, redirect me please. So, I tried to change the size of the chat box, and...

    Started by Alt-Tab, 22.01.12 17:19
    box, bug, chat, resize, size
    • Replies: 0
    • Views: 7,381
    22.01.12 17:19 Go to last post
  15. New Player Can't connect

    hi. i'm a new player, and want to get on the game, but i can't.it says. "We regret that the connection to the "The Settlers Online" server...

    Started by Titus_5003_, 21.01.12 12:59
    • Replies: 3
    • Views: 2,618
    22.01.12 12:48 Go to last post
  16. Thumbs down Tearing down a building while producing -> resources lost

    I wanted to move my barracks (however that can now be done only by tearing down and rebuilding it). I was in the unit creation screen (so I didn't...

    Started by MaxiSir, 22.01.12 12:39
    • Replies: 0
    • Views: 10,270
    22.01.12 12:39 Go to last post
  17. Guard dog tooltip is wrong

    EDIT: Disregard the following, I forgot my units don't have splash damage. It just took a little while for my brain to work it over. Everything is...

    Started by Ascylon, 21.01.12 22:33
    • Replies: 0
    • Views: 15,037
    21.01.12 22:33 Go to last post
  18. Aunt Irma's Gift Basket

    Hey all, I would like to report a minor bug. Fish Plate and Solid Sandwich descriptions say: "Effect: Output x 2" and Aunt Irma's Gift...

    Started by HadesKleizer, 21.01.12 17:50
    • Replies: 0
    • Views: 9,620
    21.01.12 17:50 Go to last post
  19. Enforcing region control

    Hi all. Lately I have been having trouble connecting using FF, and I can connect only through IE. Contacted support about this, and it looks like...

    Started by CharlieBrown, 21.01.12 11:14
    • Replies: 1
    • Views: 3,611
    21.01.12 12:28 Go to last post
  20. Trade exchange not taking place

    I traded three times today before realising that what I was offering was not leaving my supplies, despite my receiving the other persons goods and,...

    Started by Mibs, 21.01.12 10:34
    • Replies: 1
    • Views: 8,574
    21.01.12 12:22 Go to last post

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