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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,955
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,185
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,428
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,727
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,862
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,094
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Upgrade Forester - turns into a cutter?

    Ok, so i just clicked my Fir Wood forester to upgrade to level 4 and it turns into a wood cutter while upgrading.. it will be 24 hrs before i know if...

    Started by MissJazz, 07.02.12 01:10
    • Replies: 2
    • Views: 16,115
    MissJazz
    17.02.12 01:53 Go to last post

  2. Foruim issues

    Again, even resolving the matter with support my threads still disappear from the forums! I am not complaining about anyone, just that the forums...

    Started by Chappyski, 17.02.12 00:33
    • Replies: 1
    • Views: 6,039
    CaptainFox
    17.02.12 00:34 Go to last post

  3. Cannot get in game

    Is it just me or anyone else having problems getting in the game??

    Started by Nooberix, 10.02.12 04:28
    3 Pages •
    1 2 3
    • Replies: 24
    • Views: 29,162
    LosDiasdeMuertos
    16.02.12 19:02 Go to last post

  4. Exotic fruit basket not working.

    Hello, I used my exotic fruit basket, obtained on valentine's day, And used it on my lvl 2 marble work yard. In the details tab of the work yard,...

    Started by Vacoy, 16.02.12 15:10
    • Replies: 2
    • Views: 9,161
    Vacoy
    16.02.12 17:54 Go to last post

  5. Problem with coal mine and geologist

    I had a coal mine set up in the northwest and instantly upgraded to lvl3 and started buffing the building unfortunately no settler ever occupied that...

    Started by Holla, 16.02.12 00:22
    • Replies: 1
    • Views: 24,440
    Holla
    16.02.12 03:25 Go to last post

  6. Name Change

    Could I please get a name change as my name that refers to... History of the Hashshashin Although apparently known as early as the 8th century,...

    Started by PheonixUK, 15.02.12 16:29
    • Replies: 0
    • Views: 11,407
    PheonixUK
    15.02.12 16:29 Go to last post

  7. no new trees growing

    I am on level 16 and despire building several fir planters they have never produced any trees though they show as working when I click on them, I...

    Started by Smifco, 15.02.12 12:54
    • Replies: 1
    • Views: 4,124
    CaptainFox
    15.02.12 14:26 Go to last post

  8. Whisper Chat is flashing but there is no message inside

    Hi team, My whisper chat is flashing, but there's no one there! Help chat suggested it is a bug. If so, how do I fix it? Cheers!

    Started by Rosanna, 14.02.12 19:59
    • Replies: 1
    • Views: 55,710
    Tierarzt
    14.02.12 22:58 Go to last post

  9. Daily Login Reward

    Logged in as normal no daily reward but knew is has been coming up a little slow, so played for about 5 mins still nothing so pressed the log out...

    Started by baldine, 12.12.11 17:31
    • Replies: 8
    • Views: 68,274
    Decollatus
    14.02.12 19:11 Go to last post

  10. All/Friends/Guild bar bug

    when i look at the player in the friends part is shows with a green dot which are online, but when i choose guild or all it doesn't. Seems like a bug...

    Started by Baijel, 14.02.12 14:39
    • Replies: 2
    • Views: 5,954
    Baijel
    14.02.12 17:17 Go to last post

  11. The game wont load

    I have this quite some times, so i'm starting to guess its with me, but still i want to post it: Sometimes, when i start the game, i dont have the...

    Started by Vamp1ria, 14.02.12 10:42
    • Replies: 3
    • Views: 62,726
    Simpson
    14.02.12 11:35 Go to last post

  12. Stuck at lvl 3

    OK i seem to be stuck at lvl 3 as ime stil lon the tutorial part i have done everything as needed so far but im seem to be stuck on 250xp and cant go...

    Started by fimble, 11.02.12 15:54
    • Replies: 7
    • Views: 55,296
    BB_Azariel
    14.02.12 09:27 Go to last post

  13. Building changed from a well to a mason overnight

    Hi, I seem to have a well that has changed to a mason building randomly. Also, an extra noble residence has appeared, but I can't remember what...

    Started by Gonad, 14.02.12 04:42
    • Replies: 0
    • Views: 7,783
    Gonad
    14.02.12 04:42 Go to last post

  14. Decoration Bug

    This is an small bug. You can place decorations on bushes then remove the decoratation on it fast. You will have a small amount of time until it...

    Started by Lord_Kevin, 13.02.12 17:25
    • Replies: 0
    • Views: 7,576
    Lord_Kevin
    13.02.12 17:25 Go to last post

  15. Exclamation BUG? Missing Fir Tree at sector 5

    dear all technicians, i build a fir cutter house at the boardary between the sector 2 and 5, but it reports no fir tree nearby. is that a bug? ...

    Started by cheerblues, 13.02.12 09:14
    1 Attachment(s)
    • Replies: 1
    • Views: 5,240
    cheerblues
    13.02.12 15:03 Go to last post

  16. Help me please

    Well my problem is that no matter what i do, i cannot get my chat/trade tabs back. I have send a report but where can i see the respons, or where can...

    Started by Apple, 12.02.12 12:17
    • Replies: 1
    • Views: 2,797
    BB_Azariel
    13.02.12 09:43 Go to last post

  17. Upgrade makes production working without settlers

    As I noticed today, when I had no settlers available and built a new well it said "Missing settlers" and wasn't producing. But as soon as I upgraded...

    Started by Djad, 12.02.12 23:19
    • Replies: 0
    • Views: 15,056
    Djad
    12.02.12 23:19 Go to last post

  18. northisle down?

    been trying to log in since 4pm, now 8 with no luck keepa telling me to check forum and homepage. was working fine on this pc at 1pm nothing...

    Started by daninicholls, 11.02.12 20:00
    • Replies: 2
    • Views: 10,356
    daninicholls
    11.02.12 20:30 Go to last post

  19. Unhappy northisle down?

    cant get into northisle keep getting the server call failed box anyone else gettingthis as well /:confused:

    Started by mawihtec2, 11.02.12 15:39
    • Replies: 2
    • Views: 11,229
    Calen
    11.02.12 18:09 Go to last post

  20. Coastal definition design bug

    The bottom right hand sector of the island (South Eastern Corner) has a number of coastel inlets / bays. The second bay up from the bottom of the...

    Started by Spondoolix, 11.02.12 16:35
    • Replies: 0
    • Views: 4,878
    Spondoolix
    11.02.12 16:35 Go to last post
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