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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,702
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,964
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,594
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,718,064
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,758
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,437
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Smile lost daily gift - server went down

    Hi, I'm having a lot of server down moments, I refresh, it comes back. I've cleared my cache that seems to help, but not for long. I just logged...

    Started by Nessya, 06.02.12 11:01
    • Replies: 1
    • Views: 7,828
    Tierarzt
    06.02.12 11:13 Go to last post

  2. Well Glitch!

    First time posting, squee! Anyway, not sure if this has been brought to your attention yet. And I haven't tested it with a farm. But! The details are...

    Started by Terrorsong, 06.02.12 00:26
    • Replies: 0
    • Views: 5,861
    Terrorsong
    06.02.12 00:26 Go to last post

  3. workyard -> deposit time N/A

    I have a hardwood cutter in zone 6 complaining about lack of tree's while there are plenty of hardwood tree's around him (see attached pic) the...

    Started by Ondali, 05.02.12 17:43
    2 Attachment(s)
    • Replies: 0
    • Views: 4,398
    Ondali
    05.02.12 17:43 Go to last post

  4. dark priest

    i won the quest. bud i cannt get the 1000 bronse swords in my storehouse thnks for looking

    Started by wilem, 05.02.12 12:13
    • Replies: 0
    • Views: 13,648
    wilem
    05.02.12 12:13 Go to last post

  5. Exclamation Trade 'chat' sorting bug

    The Trade chat sorts by String instead of by (Type, Integer). This causes lower amounts of a certain good to be shown between higher amounts. ...

    Started by ZyorTaelon, 05.02.12 01:31
    trade
    • Replies: 1
    • Views: 10,106
    Tierarzt
    05.02.12 05:17 Go to last post

  6. Mines

    Hi Why is it you spend time leveling up mines which a attached to the hills ie - coal / iron / copper - they become exhausted and you loose all...

    Started by KingSeal, 04.02.12 21:45
    • Replies: 1
    • Views: 9,453
    Acee
    04.02.12 22:27 Go to last post

  7. Trees blocking percentage completion

    Small niggle but just set up a garrison camp and I noticed that trees are rendered over the top of the completion status so I couldn't read the...

    Started by Headdiear, 04.02.12 15:08
    • Replies: 0
    • Views: 10,494
    Headdiear
    04.02.12 15:08 Go to last post

  8. [Bug - Visuel Problem] Roads can't be created here

    Okay after contacting a Developer he asked for the picture to the support guys on the forum so after looking if someone reported it the first few...

    Started by Retroperspect, 02.02.12 11:54
    • Replies: 2
    • Views: 11,673
    KillerCore
    04.02.12 13:50 Go to last post

  9. building licences

    1. I have 1 building licence left 2. build a stable 3. resources not enough & receive a "no building licence left" message 4. try add resource to...

    Started by wkwtb, 04.02.12 01:05
    • Replies: 1
    • Views: 22,543
    marlock
    04.02.12 05:51 Go to last post

  10. Rediscovering exhausted stonemine after deleting the stonemine

    I must be a fool to report this because it saves me loads of gems ;) Maybe it's even good behaviour... When a mine is exhausted the player can...

    Started by Loev, 03.02.12 12:26
    • Replies: 6
    • Views: 24,553
    Bandanaman
    04.02.12 00:26 Go to last post

  11. Question Blank Tip of the Day popup box when I press Play to enter game

    Does anyone else get this bug? I press PLAY to enter and i just get this blank Tip of the Day popup announcement box.

    Started by vking7777777, 03.02.12 03:40
    • Replies: 3
    • Views: 77,364
    Bandanaman
    04.02.12 00:22 Go to last post

  12. wrong img in buff announcement

    In the news announcement/popup i encountered an incorrect img. A guildmember buffed my HW sawmills. The newsitem/popup displayed the img for an...

    Started by Nukar, 03.02.12 12:26
    • Replies: 0
    • Views: 16,627
    Nukar
    03.02.12 12:26 Go to last post

  13. Chatserver autoreload got stuck

    I do not know if i will be able to reproduce but this is what i got going at this moment (see attachement). Its been like this for a while now. ...

    Started by Nukar, 03.02.12 11:28
    chatserver 1 Attachment(s)
    • Replies: 0
    • Views: 6,838
    Nukar
    03.02.12 11:28 Go to last post

  14. Question Frozen 'Add content to a deposit'

    Hi, I have a weird problem. I've collected 250 Iron Ore which has been added to my Star Menu. But I can't use it. It's frozen. I can't add it to...

    Started by DJ_Finsletown, 03.02.12 11:08
    buff, frozen, iron ore, mayors house, stuck 2 Attachment(s)
    • Replies: 2
    • Views: 14,103
    DJ_Finsletown
    03.02.12 11:15 Go to last post

  15. mining bug

    I have 4 mines and 4 masons, but only 3 mines are occupied. I sometimes see one enter a mine where somebody already is working and the guy just...

    Started by Faun, 02.02.12 23:40
    • Replies: 1
    • Views: 25,231
    Tierarzt
    03.02.12 02:07 Go to last post

  16. Bounty Hunter

    The tutorial adventure is not working. It says that the cost is 10 fish (I've also got the diamonds in case the fish are a mistake) but the Buy...

    Started by Volaxad, 01.12.11 19:27
    • Replies: 4
    • Views: 71,472
    Tierarzt
    03.02.12 02:02 Go to last post

  17. Since update today

    The green dots are missing on friends and guild members Gary:cool:

    Started by KingSeal, 02.02.12 19:34
    • Replies: 1
    • Views: 6,181
    Calen
    02.02.12 19:38 Go to last post

  18. I appear to be banned from chat or trade and I do not know why

    http://forum.thesettlersonline.com/threads/15864-Please-help-me?goto=newpost I am totally bemused about this as I am never bad to others only ever...

    Started by Chappyski, 02.02.12 07:30
    • Replies: 7
    • Views: 25,215
    Calen
    02.02.12 13:17 Go to last post

  19. Lightbulb Issue using resolution 1600X1200

    I got an issue when using resolution 1600x1200. The friends list wont display names, so it probably dont support that resolution completely.. thought...

    Started by SilviusPantera, 02.02.12 13:00
    1600x1200. issue.
    • Replies: 0
    • Views: 9,809
    SilviusPantera
    02.02.12 13:00 Go to last post

  20. Unhappy connection error

    hi i can't connect into the game, i go to the home page and login. my user name is then on the top of the page, i press play now and i am still...

    Started by philipdk, 02.02.12 08:32
    • Replies: 9
    • Views: 6,983
    Nukar
    02.02.12 11:28 Go to last post
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