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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

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  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 155
    • Views: 3,381
    BB_Cip_Mirade
    Today 13:55 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Dookmark resource has an error

    Bookmark resource has an error screenshot - http://www.pixhost.org/show/1934/11384094_bez-tytulu.png what is indicated in the circle from an...

    Started by Bydlaczek, 11.02.12 15:43
    • Replies: 0
    • Views: 6,350
    Bydlaczek
    11.02.12 15:43 Go to last post

  2. building upgrade optical bug

    nt

    Started by Qualan, 11.02.12 07:30
    • Replies: 0
    • Views: 4,825
    Qualan
    11.02.12 07:30 Go to last post

  3. Wrong camp attack

    Hi guys, this just happened to me. I sent my general to attack a bandit camp, and he went to a different camp (one i was checking out) and my army...

    Started by Acence, 09.02.12 21:38
    • Replies: 1
    • Views: 16,741
    Nogbad
    09.02.12 21:39 Go to last post

  4. I buy memebership in a wrong way, Can you help me @@?

    I cost 400 gold to buy memebership in shop, but actually i have to buy it as a gift , which means i can`t send it to my friend, Can you help me...

    Started by bigharry, 09.02.12 18:40
    • Replies: 2
    • Views: 7,258
    Nogbad
    09.02.12 21:35 Go to last post

  5. Missing Settler - My bakery doesnt begin to work

    I build a bakery and upgrade it to lvl 2 but its not working. It says that there is missing settlers but i have free settlers available...

    Started by Starkmage, 20.01.12 23:29
    • Replies: 4
    • Views: 28,087
    Tumppi
    09.02.12 18:37 Go to last post

  6. Angry Love potion - Friends Buff

    Hello everyone, I've sent my brother a gift "Love Potion" so he could buff my Mayor's House. He received it, it is in the star menu, but he can't...

    Started by sk_setttler, 09.02.12 16:07
    • Replies: 1
    • Views: 23,217
    SidV
    09.02.12 17:17 Go to last post

  7. Mods-admins

    Can i ask, who of mods admins are deleting my forum topicks, just for fun, instead of writing answers and letting other peoples see my posts ?

    Started by molder, 13.12.11 13:24
    2 Pages •
    1 2
    • Replies: 11
    • Views: 38,628
    Calen
    09.02.12 11:59 Go to last post

  8. Double bulding

    Problem: Two buildings are builded at the same time. Cause: I've moved building in queue from first place (I haven't had resources yet) and...

    Started by Tellervo, 09.02.12 10:57
    • Replies: 0
    • Views: 6,430
    Tellervo
    09.02.12 10:57 Go to last post

  9. server up? but it's not ?

    I just get blank page when I try to connect

    Started by Juvator, 09.02.12 10:44
    • Replies: 0
    • Views: 4,135
    Juvator
    09.02.12 10:44 Go to last post

  10. Global, Help, Trade, Whisper tabs keep dissapearing

    These tabs disappear continuously in my browser. I cannot talk on the Global window, but for example, if I have the trade window open even if the...

    Started by CalinTheDream, 08.02.12 20:30
    • Replies: 1
    • Views: 12,773
    Tierarzt
    09.02.12 05:05 Go to last post

  11. I can zoom in beyond the maximum limit and dwell into the microscopic world

    This bug appears on a mac with safari. Sometime when I click, it doesn't. It zooms in or out (probably mouse settings). When it zooms in I can go...

    Started by just700, 08.02.12 08:48
    • Replies: 1
    • Views: 13,382
    just700
    08.02.12 09:40 Go to last post

  12. Cant log in

    I type in my UN/PW + The man with the hammer appears + it says "please wait" but doesnt log in any further than this. Tried clearing my cache, no...

    Started by Finalfuntasy, 07.02.12 14:28
    • Replies: 3
    • Views: 17,242
    Nukar
    07.02.12 19:09 Go to last post

  13. Buildings licences

    When you collapsted building, buildings licences is the same, not droping down. After restart game is ok.....

    Started by Hoppe, 07.02.12 13:40
    • Replies: 1
    • Views: 5,029
    Hoppe
    07.02.12 15:39 Go to last post

  14. rebuilding copper mines - sector 3

    When I try to rebuild copper mines in sector 4 the message 'undefined text' shows up. New mine does not appear in building queue. Nor does the little...

    Started by BlueFairy, 05.02.12 10:54
    • Replies: 2
    • Views: 84,877
    BlueFairy
    06.02.12 14:24 Go to last post

  15. Smile lost daily gift - server went down

    Hi, I'm having a lot of server down moments, I refresh, it comes back. I've cleared my cache that seems to help, but not for long. I just logged...

    Started by Nessya, 06.02.12 11:01
    • Replies: 1
    • Views: 7,906
    Tierarzt
    06.02.12 11:13 Go to last post

  16. Well Glitch!

    First time posting, squee! Anyway, not sure if this has been brought to your attention yet. And I haven't tested it with a farm. But! The details are...

    Started by Terrorsong, 06.02.12 00:26
    • Replies: 0
    • Views: 6,028
    Terrorsong
    06.02.12 00:26 Go to last post

  17. workyard -> deposit time N/A

    I have a hardwood cutter in zone 6 complaining about lack of tree's while there are plenty of hardwood tree's around him (see attached pic) the...

    Started by Ondali, 05.02.12 17:43
    2 Attachment(s)
    • Replies: 0
    • Views: 4,448
    Ondali
    05.02.12 17:43 Go to last post

  18. dark priest

    i won the quest. bud i cannt get the 1000 bronse swords in my storehouse thnks for looking

    Started by wilem, 05.02.12 12:13
    • Replies: 0
    • Views: 14,138
    wilem
    05.02.12 12:13 Go to last post

  19. Exclamation Trade 'chat' sorting bug

    The Trade chat sorts by String instead of by (Type, Integer). This causes lower amounts of a certain good to be shown between higher amounts. ...

    Started by ZyorTaelon, 05.02.12 01:31
    trade
    • Replies: 1
    • Views: 10,281
    Tierarzt
    05.02.12 05:17 Go to last post

  20. Mines

    Hi Why is it you spend time leveling up mines which a attached to the hills ie - coal / iron / copper - they become exhausted and you loose all...

    Started by KingSeal, 04.02.12 21:45
    • Replies: 1
    • Views: 9,540
    Acee
    04.02.12 22:27 Go to last post
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