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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,405
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,368
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,412
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,042
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,901
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,347
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Question Frozen 'Add content to a deposit'

    Hi, I have a weird problem. I've collected 250 Iron Ore which has been added to my Star Menu. But I can't use it. It's frozen. I can't add it to...

    Started by DJ_Finsletown, 03.02.12 11:08
    • Replies: 2
    • Views: 14,151
    03.02.12 11:15 Go to last post
  2. mining bug

    I have 4 mines and 4 masons, but only 3 mines are occupied. I sometimes see one enter a mine where somebody already is working and the guy just...

    Started by Faun, 02.02.12 23:40
    • Replies: 1
    • Views: 25,295
    03.02.12 02:07 Go to last post
  3. Bounty Hunter

    The tutorial adventure is not working. It says that the cost is 10 fish (I've also got the diamonds in case the fish are a mistake) but the Buy...

    Started by Volaxad, 01.12.11 19:27
    • Replies: 4
    • Views: 71,511
    03.02.12 02:02 Go to last post
  4. Since update today

    The green dots are missing on friends and guild members Gary:cool:

    Started by KingSeal, 02.02.12 19:34
    • Replies: 1
    • Views: 6,275
    02.02.12 19:38 Go to last post
  5. I appear to be banned from chat or trade and I do not know why

    http://forum.thesettlersonline.com/threads/15864-Please-help-me?goto=newpost I am totally bemused about this as I am never bad to others only ever...

    Started by Chappyski, 02.02.12 07:30
    • Replies: 7
    • Views: 25,256
    02.02.12 13:17 Go to last post
  6. Lightbulb Issue using resolution 1600X1200

    I got an issue when using resolution 1600x1200. The friends list wont display names, so it probably dont support that resolution completely.. thought...

    Started by SilviusPantera, 02.02.12 13:00
    1600x1200. issue.
    • Replies: 0
    • Views: 9,829
    02.02.12 13:00 Go to last post
  7. Unhappy connection error

    hi i can't connect into the game, i go to the home page and login. my user name is then on the top of the page, i press play now and i am still...

    Started by philipdk, 02.02.12 08:32
    • Replies: 9
    • Views: 7,066
    02.02.12 11:28 Go to last post
  8. Question Fir wood foresters - constant fluctuations in workyard-to-deposit times

    Hello there, I think that I've found a bug. I've been having trouble tracking my fir wood production times, and I've just realised that what's been...

    Started by Winterset, 01.02.12 18:25
    fir wood cutters, fir wood foresters, production times, travel times
    • Replies: 5
    • Views: 35,045
    02.02.12 11:24 Go to last post
  9. Missing:Fir tree

    http://ppt.cc/lkdV this is my problem. there are two fir wood cutters tell me there's no fir tree, but we can see there are many fir next to these...

    Started by legna, 02.02.12 02:40
    • Replies: 1
    • Views: 5,088
    02.02.12 11:12 Go to last post
  10. Gold Mine production not stopping

    Anyone ever had a problem with production not stopping on a mine? I stop production before i go to bed on gold mines if i think they will run dry...

    Started by BilboFraggins, 01.02.12 20:22
    • Replies: 1
    • Views: 5,997
    02.02.12 05:07 Go to last post
  11. ban >bug< , not a complaint

    from previous thread: In that thread, I was not complaining about the ban (or a bug), I was stating bugs concerning the information that was...

    Started by onlem, 31.01.12 22:00
    • Replies: 3
    • Views: 7,895
    01.02.12 21:15 Go to last post
  12. After log-in game gets stuck

    I logged in using my Facebook account, on Google Chrome. After clicking 'play now' the game loads to the full 100 %. But when the game should start,...

    Started by LadyLouiza, 01.02.12 19:26
    • Replies: 2
    • Views: 7,070
    01.02.12 20:21 Go to last post
  13. [Feature proposal] Decrease control panel

    Hi BBs, When occasionally playing during work :o, i downsize settlers to a very small browser-screen. The left-side of the control-panel, i mean...

    Started by MissZero, 30.11.11 16:21
    2 Pages
    1 2
    control, feature, left side, panel, proposal
    • Replies: 11
    • Views: 92,655
    01.02.12 12:38 Go to last post
  14. Cool ban bug

    Not the place for this, if you got a complaint about a moderator/a mute, send a ticket to support. Regards, MOD_Calen.

    Started by onlem, 31.01.12 21:48
    • Replies: 0
    • Views: 5,617
    31.01.12 21:48 Go to last post
  15. Exclamation Building stuck in queue at 100%

    Problem: I have a building stuck at 100% in the building queue. I can still move other buildings in the queue up and down, but I cannot do anything...

    Started by Entenie, 31.01.12 16:14
    • Replies: 0
    • Views: 12,920
    31.01.12 16:14 Go to last post
  16. Game Client

    The game frozen and i get connection disabled error those days and when i login to game after this error i see this screen which i put under the...

    Started by Agony, 31.01.12 14:00
    • Replies: 2
    • Views: 61,252
    31.01.12 14:06 Go to last post
  17. Chat window

    Hello, Can you please fix problem with dissapearing chat window? It is so annoying when it dissapears several times a day and you try and try to...

    Started by Henebene, 31.01.12 11:45
    • Replies: 0
    • Views: 16,238
    31.01.12 11:45 Go to last post
  18. Demolishing of upgraded building

    In short: The returned resources from demolished building does reflect the upgrade lvl of a building. Example: firwood forrester - build cost:...

    Started by MaxiSir, 31.01.12 07:33
    • Replies: 0
    • Views: 38,436
    31.01.12 07:33 Go to last post
  19. Trade issue

    Im having issues placing items on trade... i have a branch office but when it pops up with my items to select to place on trade nothing is selected...

    Started by Barbossa, 30.01.12 03:25
    • Replies: 2
    • Views: 18,583
    31.01.12 03:57 Go to last post
  20. Thumbs down General with a lazy eye and no reward + recruits show as cavalry

    Ok, going for Mary when my general attacks a camp with 200 dogs instead.. checked the path and the defensiv zones of nearby camps and not one was...

    Started by Nightportier, 31.01.12 03:21
    • Replies: 0
    • Views: 23,094
    31.01.12 03:21 Go to last post

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