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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,434
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 47,416
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 185,903
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,431,562
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 183,064
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 829,648
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 193,797
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Buildings disappear

    When I start building anything the building just disappears. Sometimes it disappears instantly and sometimes it goes up to 30-50% and then just...

    Started by Cheeap, 14.01.12 08:21
    • Replies: 0
    • Views: 7,538
    14.01.12 08:21 Go to last post
  2. Trading problem/bug

    I've been getting trade requests for offers I cleared many minutes before. I stay online while my offer is current but go off and do other things a...

    Started by Sable, 14.12.11 19:59
    • Replies: 5
    • Views: 21,209
    13.01.12 22:15 Go to last post
  3. Building Que

    Hello, Problem: 2 buildings in the que, none are upgrading. When I want to build something new I get the message that the building que is full....

    Started by Sir_Gravy, 13.01.12 15:18
    • Replies: 2
    • Views: 5,203
    13.01.12 15:32 Go to last post
  4. Cannot commence attack

    Hi, I have a problem during attack command. I have general in garrison and some soldiers with him. I click on attack button, but cannot select any...

    Started by Glabber, 13.01.12 12:59
    • Replies: 5
    • Views: 10,153
    13.01.12 14:45 Go to last post
  5. Cannot connect to server

    Hi, getting the following message most of the evening ... not amused ... We regret that the connection to the "The Settlers Online" server...

    Started by TheRockSolid, 12.01.12 21:32
    • Replies: 4
    • Views: 17,334
    12.01.12 22:44 Go to last post
  6. Bug with quest rewards

    Im not sure that some one didn't write about this but I dont have the time to read all the threads. So the bug I noticed happens when you login and...

    Started by Jonny_Walker, 12.01.12 12:58
    • Replies: 0
    • Views: 9,976
    12.01.12 12:58 Go to last post
  7. Exclamation Can't connect to Newfoundland

    Hi everybody, Today, when I try to logon to the world (Grünland on the German Server, Newfoundland on the English Server), it will not load at all....

    Started by DerSiedler1968, 08.01.12 09:42
    • Replies: 3
    • Views: 4,885
    12.01.12 09:25 Go to last post
  8. i can't find my friend

    i'm from romania and he's from germany. we can't find each over.

    Started by Ladyship, 10.01.12 16:11
    • Replies: 2
    • Views: 11,758
    10.01.12 16:15 Go to last post
  9. gems not arrived

    I paid £24.99 for some gems and have a receipt from paypal. The gems have not appeared. I have mailed support but have not yet received a reply. I...

    Started by Brent, 08.01.12 13:38
    • Replies: 4
    • Views: 33,081
    10.01.12 10:30 Go to last post
  10. Problem with the chat box

    Sometime the chat box doesn't load! This is the image

    Started by catlittle, 04.01.12 06:32
    • Replies: 5
    • Views: 8,631
    09.01.12 09:47 Go to last post
  11. found another Bug

    had explored and found a gold Node in the south of the map. placed a mine on it but due to lack of resources the mine did not start to build. Changed...

    Started by Calgor, 08.01.12 23:56
    • Replies: 1
    • Views: 5,403
    09.01.12 00:21 Go to last post
  12. Just lost 750 gold by cancelling a gold mine.

    Hello, I found a gold mine using a geologist, and then added 3 x 250 resources to it. Then i started building the mine, but i noticed i hadnt...

    Started by Amnoxx, 08.01.12 08:02
    • Replies: 3
    • Views: 65,045
    08.01.12 12:43 Go to last post
  13. Cant play

    suddenly fixed after 2hours, mods can close this.

    Started by aceofspadess, 08.01.12 11:00
    • Replies: 0
    • Views: 18,793
    08.01.12 11:00 Go to last post
  14. Log in bonus

    Hi, I have been logging in every day for the past 4 days, every morning at around 07.00 , and then later around 17.00. but only today, i got...

    Started by Groggy, 06.01.12 23:50
    • Replies: 2
    • Views: 15,079
    07.01.12 17:54 Go to last post
  15. Exclamation Maintenance ?

    till yesterday, i always got this Maintenance page whenever i try to play this game. But my friend sit next to me still can play normally. So i...

    Started by mameo87, 30.12.11 06:29
    2 Pages
    1 2
    • Replies: 11
    • Views: 27,227
    07.01.12 14:28 Go to last post
  16. Construction queue problems

    FYI Working with: Vista home 32 + Chrome. The construction queue is not working properly most of the time. - Often I get construction...

    Started by Vashkar, 02.01.12 14:14
    • Replies: 2
    • Views: 10,424
    07.01.12 03:03 Go to last post
  17. Last building licence

    There appears to be a bug when you get to your last building licence. it often won't let you use it. This appears most when you have demolish...

    Started by Jools, 06.01.12 23:55
    • Replies: 1
    • Views: 8,221
    07.01.12 02:13 Go to last post
  18. Mine Bug

    When your geologist find and deposit and you build its ok, but if you dont have the resources and take the mine down you loose the deposit, this ends...

    Started by hiswitzend, 06.01.12 15:57
    • Replies: 2
    • Views: 7,607
    07.01.12 00:21 Go to last post
  19. Typo in Bounty hunter Quest

    In the Questbook page 'Defeat all bandit camps' it suggests that there are 2 bandit leader camps - there aren't - I looked, carefully.

    Started by Sable, 06.01.12 22:29
    • Replies: 2
    • Views: 10,247
    06.01.12 23:15 Go to last post
  20. General attacking the wrong camp?!

    I'm lvl 21 and is about to clear out the lower right area, there is a camp hiding in the woods who has 5 scavenger and 5 stone throwers (easy as...

    Started by Quand, 06.01.12 13:19
    • Replies: 3
    • Views: 6,925
    06.01.12 15:32 Go to last post

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