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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,225
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,766
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,291
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,752,261
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,885
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,128
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Chat window

    Hello, Can you please fix problem with dissapearing chat window? It is so annoying when it dissapears several times a day and you try and try to...

    Started by Henebene, 31.01.12 11:45
    • Replies: 0
    • Views: 16,268
    Henebene
    31.01.12 11:45 Go to last post

  2. Demolishing of upgraded building

    In short: The returned resources from demolished building does reflect the upgrade lvl of a building. Example: firwood forrester - build cost:...

    Started by MaxiSir, 31.01.12 07:33
    • Replies: 0
    • Views: 38,713
    MaxiSir
    31.01.12 07:33 Go to last post

  3. Trade issue

    Im having issues placing items on trade... i have a branch office but when it pops up with my items to select to place on trade nothing is selected...

    Started by Barbossa, 30.01.12 03:25
    • Replies: 2
    • Views: 18,667
    Nogbad
    31.01.12 03:57 Go to last post

  4. Thumbs down General with a lazy eye and no reward + recruits show as cavalry

    Ok, going for Mary when my general attacks a camp with 200 dogs instead.. checked the path and the defensiv zones of nearby camps and not one was...

    Started by Nightportier, 31.01.12 03:21
    • Replies: 0
    • Views: 23,169
    Nightportier
    31.01.12 03:21 Go to last post

  5. Mail bug?

    On clearing my mail box which I do often 9 out of 10 times I get disconnected from the game

    Started by MOD_PennyUK, 30.01.12 21:20
    • Replies: 0
    • Views: 6,344
    MOD_PennyUK
    30.01.12 21:20 Go to last post

  6. Reply as previous thread was closed

    dear calen... due to the fact you closed my previous thread i have had to respond in the form of another... im awear they may be busy... but it still...

    Started by Dovah-Jot, 30.01.12 09:25
    • Replies: 4
    • Views: 15,945
    Calen
    30.01.12 21:18 Go to last post

  7. flash/login issues

    I cant login to my account on my stationary computer. It says I dont have the latest flash installed. I thought that was weird because i logged in...

    Started by Ylwalii, 30.01.12 06:33
    • Replies: 1
    • Views: 9,468
    marlock
    30.01.12 09:41 Go to last post

  8. General dont back from adventure ...

    Hello, 3h ago i finish Outlaws ... after when i kill last boss i finish quest ... i back to main island take rewards from email , lv up but my...

    Started by Hypno, 29.01.12 21:40
    • Replies: 1
    • Views: 4,653
    marlock
    30.01.12 05:26 Go to last post

  9. No Response From Support

    Hello... i recently sent tickets through the Support function and am yet to get a response despite being told the promlem would be delt with as...

    Started by Dovah-Jot, 29.01.12 18:02
    • Replies: 3
    • Views: 10,772
    Calen
    30.01.12 01:55 Go to last post

  10. Exclamation I've made a trade, my goods are gone, and I got nothing in return...

    I've made a trade, my goods are gone, and I got nothing in return...it happened today ... before 12:am (I think): - the sale was 400 beers for 63-67...

    Started by sk_setttler, 29.01.12 21:36
    • Replies: 0
    • Views: 18,311
    sk_setttler
    29.01.12 21:36 Go to last post

  11. unable to play from internet access on Ipad

    for all that i can access the internet and the settlers online beta website on my I Pad via safari it wont let me access the game due to the fact...

    Started by roberttonkiss, 27.01.12 18:40
    • Replies: 4
    • Views: 41,401
    marlock
    29.01.12 11:45 Go to last post

  12. chat window disappeared

    hey guys, dont know what I did but my chat window disappered :/ is there a button to bring it up again? thanks in advance.

    Started by Rago, 28.01.12 20:18
    • Replies: 3
    • Views: 8,509
    Dragons_Breath
    29.01.12 10:41 Go to last post

  13. chat window

    clicking the minimise chat window makes it taller every time i click it, to the point when it is taller than my window and cant see the minimize...

    Started by Dragos, 28.01.12 12:13
    • Replies: 1
    • Views: 5,938
    Risordo
    28.01.12 16:37 Go to last post

  14. Geologist in a loop

    My Geologist searches for Iron for 60 minutes does not find anything and just starts to search again, seems to be in a loop??

    Started by fred, 26.01.12 23:13
    • Replies: 5
    • Views: 11,513
    fred
    28.01.12 16:07 Go to last post

  15. Smile provisions unused

    last few days my last provision when used on a rec building comes up as unused it goes dark to show its been used in the star menu, but the building...

    Started by dextermorgan, 28.01.12 09:52
    • Replies: 0
    • Views: 5,515
    dextermorgan
    28.01.12 09:52 Go to last post

  16. Chat gone after last maintenance

    started to play a few hours before the last maintenance and everything was fine but after it i noticed the chat was gone. Aside from the news section...

    Started by Ashaira, 28.01.12 07:05
    • Replies: 0
    • Views: 9,327
    Ashaira
    28.01.12 07:05 Go to last post

  17. trade email once ever 5 mins

    I made a trade a few hours ago to a friend, I forget what it was for, but it was to help him, it was in return for 1 fir log. Every 5 minutes now...

    Started by Chappyski, 28.01.12 03:10
    • Replies: 0
    • Views: 7,953
    Chappyski
    28.01.12 03:10 Go to last post

  18. lag probelm

    3 times i have destroyed the wrong buldings due to lag. that is very anoying

    Started by znork, 27.01.12 16:16
    • Replies: 0
    • Views: 5,174
    znork
    27.01.12 16:16 Go to last post

  19. Server Down?

    Hi , I just registered, and when I click "play now" it says that the server cannot connect...any suggestions?

    Started by MasterJani, 27.01.12 15:33
    • Replies: 2
    • Views: 6,381
    MasterJani
    27.01.12 15:57 Go to last post

  20. Unhappy General Attacked Wrong Camp

    I just reached the point in the tutorial where you have to set up a Garrison and send your General into a new sector and attack a bandit camp. My...

    Started by Matchoow, 26.01.12 18:11
    • Replies: 3
    • Views: 25,019
    Matchoow
    27.01.12 15:57 Go to last post
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