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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,448
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,370
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,422
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,117
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,929
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,359
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Mail bug?

    On clearing my mail box which I do often 9 out of 10 times I get disconnected from the game

    Started by MOD_PennyUK, 30.01.12 21:20
    • Replies: 0
    • Views: 5,919
    MOD_PennyUK
    30.01.12 21:20 Go to last post

  2. Reply as previous thread was closed

    dear calen... due to the fact you closed my previous thread i have had to respond in the form of another... im awear they may be busy... but it still...

    Started by Dovah-Jot, 30.01.12 09:25
    • Replies: 4
    • Views: 15,612
    Calen
    30.01.12 21:18 Go to last post

  3. flash/login issues

    I cant login to my account on my stationary computer. It says I dont have the latest flash installed. I thought that was weird because i logged in...

    Started by Ylwalii, 30.01.12 06:33
    • Replies: 1
    • Views: 9,031
    marlock
    30.01.12 09:41 Go to last post

  4. General dont back from adventure ...

    Hello, 3h ago i finish Outlaws ... after when i kill last boss i finish quest ... i back to main island take rewards from email , lv up but my...

    Started by Hypno, 29.01.12 21:40
    • Replies: 1
    • Views: 4,643
    marlock
    30.01.12 05:26 Go to last post

  5. No Response From Support

    Hello... i recently sent tickets through the Support function and am yet to get a response despite being told the promlem would be delt with as...

    Started by Dovah-Jot, 29.01.12 18:02
    • Replies: 3
    • Views: 10,745
    Calen
    30.01.12 01:55 Go to last post

  6. Exclamation I've made a trade, my goods are gone, and I got nothing in return...

    I've made a trade, my goods are gone, and I got nothing in return...it happened today ... before 12:am (I think): - the sale was 400 beers for 63-67...

    Started by sk_setttler, 29.01.12 21:36
    • Replies: 0
    • Views: 17,946
    sk_setttler
    29.01.12 21:36 Go to last post

  7. unable to play from internet access on Ipad

    for all that i can access the internet and the settlers online beta website on my I Pad via safari it wont let me access the game due to the fact...

    Started by roberttonkiss, 27.01.12 18:40
    • Replies: 4
    • Views: 41,200
    marlock
    29.01.12 11:45 Go to last post

  8. chat window disappeared

    hey guys, dont know what I did but my chat window disappered :/ is there a button to bring it up again? thanks in advance.

    Started by Rago, 28.01.12 20:18
    • Replies: 3
    • Views: 8,487
    Dragons_Breath
    29.01.12 10:41 Go to last post

  9. chat window

    clicking the minimise chat window makes it taller every time i click it, to the point when it is taller than my window and cant see the minimize...

    Started by Dragos, 28.01.12 12:13
    • Replies: 1
    • Views: 5,921
    Risordo
    28.01.12 16:37 Go to last post

  10. Geologist in a loop

    My Geologist searches for Iron for 60 minutes does not find anything and just starts to search again, seems to be in a loop??

    Started by fred, 26.01.12 23:13
    • Replies: 5
    • Views: 11,250
    fred
    28.01.12 16:07 Go to last post

  11. Smile provisions unused

    last few days my last provision when used on a rec building comes up as unused it goes dark to show its been used in the star menu, but the building...

    Started by dextermorgan, 28.01.12 09:52
    • Replies: 0
    • Views: 5,507
    dextermorgan
    28.01.12 09:52 Go to last post

  12. Chat gone after last maintenance

    started to play a few hours before the last maintenance and everything was fine but after it i noticed the chat was gone. Aside from the news section...

    Started by Ashaira, 28.01.12 07:05
    • Replies: 0
    • Views: 9,306
    Ashaira
    28.01.12 07:05 Go to last post

  13. trade email once ever 5 mins

    I made a trade a few hours ago to a friend, I forget what it was for, but it was to help him, it was in return for 1 fir log. Every 5 minutes now...

    Started by Chappyski, 28.01.12 03:10
    • Replies: 0
    • Views: 7,928
    Chappyski
    28.01.12 03:10 Go to last post

  14. lag probelm

    3 times i have destroyed the wrong buldings due to lag. that is very anoying

    Started by znork, 27.01.12 16:16
    • Replies: 0
    • Views: 5,161
    znork
    27.01.12 16:16 Go to last post

  15. Server Down?

    Hi , I just registered, and when I click "play now" it says that the server cannot connect...any suggestions?

    Started by MasterJani, 27.01.12 15:33
    • Replies: 2
    • Views: 6,373
    MasterJani
    27.01.12 15:57 Go to last post

  16. Unhappy General Attacked Wrong Camp

    I just reached the point in the tutorial where you have to set up a Garrison and send your General into a new sector and attack a bandit camp. My...

    Started by Matchoow, 26.01.12 18:11
    • Replies: 3
    • Views: 24,948
    Matchoow
    27.01.12 15:57 Go to last post

  17. my coin disappear

    hi~ I just kill a leader and get 300 coin, but when I press plus bottom and put in in house, it just disappear, I didn't use it on general or...

    Started by Taaaaa, 26.01.12 02:23
    • Replies: 3
    • Views: 22,590
    Taaaaa
    27.01.12 15:28 Go to last post

  18. cant log in

    Hi ive just been trying to log into the game since the maintenance and it seems to be taking ages .I have been trying to log in now for the past 15...

    Started by scarmonger, 26.01.12 19:44
    • Replies: 4
    • Views: 7,343
    Calen
    27.01.12 14:44 Go to last post

  19. Build queue reporting 747% done

    Start building iron mine, not enough resources. After resources complete, the building starts as in the attached image. When it actually starts...

    Started by FaustIX, 27.01.12 07:00
    1 Attachment(s)
    • Replies: 0
    • Views: 8,738
    FaustIX
    27.01.12 07:00 Go to last post

  20. i cant build tavern,

    i had tavern in my buildings to build thingy but i had to stop it becouse i want other buildings but i had build it an other time but then it...

    Started by HKHooLiGaN, 26.01.12 15:50
    • Replies: 7
    • Views: 70,869
    aint-a-clue
    26.01.12 17:20 Go to last post
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