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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,621
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,935
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,456
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,693
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,612
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,382
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. chat window disappeared

    hey guys, dont know what I did but my chat window disappered :/ is there a button to bring it up again? thanks in advance.

    Started by Rago, 28.01.12 20:18
    • Replies: 3
    • Views: 8,467
    Dragons_Breath
    29.01.12 10:41 Go to last post

  2. chat window

    clicking the minimise chat window makes it taller every time i click it, to the point when it is taller than my window and cant see the minimize...

    Started by Dragos, 28.01.12 12:13
    • Replies: 1
    • Views: 5,886
    Risordo
    28.01.12 16:37 Go to last post

  3. Geologist in a loop

    My Geologist searches for Iron for 60 minutes does not find anything and just starts to search again, seems to be in a loop??

    Started by fred, 26.01.12 23:13
    • Replies: 5
    • Views: 11,018
    fred
    28.01.12 16:07 Go to last post

  4. Smile provisions unused

    last few days my last provision when used on a rec building comes up as unused it goes dark to show its been used in the star menu, but the building...

    Started by dextermorgan, 28.01.12 09:52
    • Replies: 0
    • Views: 5,489
    dextermorgan
    28.01.12 09:52 Go to last post

  5. Chat gone after last maintenance

    started to play a few hours before the last maintenance and everything was fine but after it i noticed the chat was gone. Aside from the news section...

    Started by Ashaira, 28.01.12 07:05
    • Replies: 0
    • Views: 9,271
    Ashaira
    28.01.12 07:05 Go to last post

  6. trade email once ever 5 mins

    I made a trade a few hours ago to a friend, I forget what it was for, but it was to help him, it was in return for 1 fir log. Every 5 minutes now...

    Started by Chappyski, 28.01.12 03:10
    • Replies: 0
    • Views: 7,887
    Chappyski
    28.01.12 03:10 Go to last post

  7. lag probelm

    3 times i have destroyed the wrong buldings due to lag. that is very anoying

    Started by znork, 27.01.12 16:16
    • Replies: 0
    • Views: 5,140
    znork
    27.01.12 16:16 Go to last post

  8. Server Down?

    Hi , I just registered, and when I click "play now" it says that the server cannot connect...any suggestions?

    Started by MasterJani, 27.01.12 15:33
    • Replies: 2
    • Views: 6,349
    MasterJani
    27.01.12 15:57 Go to last post

  9. Unhappy General Attacked Wrong Camp

    I just reached the point in the tutorial where you have to set up a Garrison and send your General into a new sector and attack a bandit camp. My...

    Started by Matchoow, 26.01.12 18:11
    • Replies: 3
    • Views: 24,892
    Matchoow
    27.01.12 15:57 Go to last post

  10. my coin disappear

    hi~ I just kill a leader and get 300 coin, but when I press plus bottom and put in in house, it just disappear, I didn't use it on general or...

    Started by Taaaaa, 26.01.12 02:23
    • Replies: 3
    • Views: 21,870
    Taaaaa
    27.01.12 15:28 Go to last post

  11. cant log in

    Hi ive just been trying to log into the game since the maintenance and it seems to be taking ages .I have been trying to log in now for the past 15...

    Started by scarmonger, 26.01.12 19:44
    • Replies: 4
    • Views: 7,232
    Calen
    27.01.12 14:44 Go to last post

  12. Build queue reporting 747% done

    Start building iron mine, not enough resources. After resources complete, the building starts as in the attached image. When it actually starts...

    Started by FaustIX, 27.01.12 07:00
    1 Attachment(s)
    • Replies: 0
    • Views: 8,713
    FaustIX
    27.01.12 07:00 Go to last post

  13. i cant build tavern,

    i had tavern in my buildings to build thingy but i had to stop it becouse i want other buildings but i had build it an other time but then it...

    Started by HKHooLiGaN, 26.01.12 15:50
    • Replies: 7
    • Views: 70,780
    aint-a-clue
    26.01.12 17:20 Go to last post

  14. Exclamation maintainence bug

    as of today i have no mason what so ever they all vanished with out me having to click a thing an there is loads of stone to collect what can i do...

    Started by aint-a-clue, 26.01.12 13:28
    • Replies: 2
    • Views: 6,226
    aint-a-clue
    26.01.12 13:50 Go to last post

  15. trouble seeing of buildings

    what i can do to fix that ?

    Started by artdmoch1, 25.01.12 16:54
    • Replies: 5
    • Views: 7,514
    Risordo
    25.01.12 17:55 Go to last post

  16. 400 coal lost after trade expired (didn't come back) + aunt irma's basket

    Hello. I just lost 400 coal, after putting up a trade offer for it. The reserved coal didn't return after the trade expired. Also around the same...

    Started by onlem, 25.01.12 14:20
    • Replies: 3
    • Views: 10,927
    BB_Azariel
    25.01.12 14:58 Go to last post

  17. Building Queue bug

    built a farm, then wheat field. then built an extra mason, noticed it was not needed, demolished it (still building farm at this point). built a fir...

    Started by LaVanil, 23.01.12 06:56
    • Replies: 3
    • Views: 15,766
    GacekSSJ4
    25.01.12 06:45 Go to last post

  18. finding adventure bug

    Hi my explorer found the same adventure twice but the second time i got nothing!

    Started by znork, 24.01.12 20:55
    • Replies: 1
    • Views: 7,378
    Nogbad
    24.01.12 22:00 Go to last post

  19. 1 Settlers were added to the storehouse.

    "1 Settlers were added to the storehouse." pops out when you place one settler on mayor's house. It should be "One settler is added to the...

    Started by MrH4m, 24.01.12 18:38
    • Replies: 0
    • Views: 8,600
    MrH4m
    24.01.12 18:38 Go to last post

  20. PM

    I treid to send a PM to a friend but i cant see anything in "sent items". Idont know if I sent the PM or not. How can I know if I had?

    Started by Kavoan, 24.01.12 11:28
    • Replies: 0
    • Views: 4,131
    Kavoan
    24.01.12 11:28 Go to last post
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