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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

    Last Post:

  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 154
    • Views: 3,381
    Dabcd
    Today 09:51 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Trees blocking percentage completion

    Small niggle but just set up a garrison camp and I noticed that trees are rendered over the top of the completion status so I couldn't read the...

    Started by DeletedUser(445640), 04.02.12 15:08
    • Replies: 0
    • Views: 10,609
    DeletedUser(445640)
    04.02.12 15:08 Go to last post

  2. [Bug - Visuel Problem] Roads can't be created here

    Okay after contacting a Developer he asked for the picture to the support guys on the forum so after looking if someone reported it the first few...

    Started by Retroperspect, 02.02.12 11:54
    • Replies: 2
    • Views: 12,325
    KillerCore
    04.02.12 13:50 Go to last post

  3. building licences

    1. I have 1 building licence left 2. build a stable 3. resources not enough & receive a "no building licence left" message 4. try add resource to...

    Started by wkwtb, 04.02.12 01:05
    • Replies: 1
    • Views: 22,625
    marlock
    04.02.12 05:51 Go to last post

  4. Rediscovering exhausted stonemine after deleting the stonemine

    I must be a fool to report this because it saves me loads of gems ;) Maybe it's even good behaviour... When a mine is exhausted the player can...

    Started by Loev, 03.02.12 12:26
    • Replies: 6
    • Views: 24,726
    Bandanaman
    04.02.12 00:26 Go to last post

  5. Question Blank Tip of the Day popup box when I press Play to enter game

    Does anyone else get this bug? I press PLAY to enter and i just get this blank Tip of the Day popup announcement box.

    Started by vking7777777, 03.02.12 03:40
    • Replies: 3
    • Views: 77,509
    Bandanaman
    04.02.12 00:22 Go to last post

  6. wrong img in buff announcement

    In the news announcement/popup i encountered an incorrect img. A guildmember buffed my HW sawmills. The newsitem/popup displayed the img for an...

    Started by Nukar, 03.02.12 12:26
    • Replies: 0
    • Views: 16,861
    Nukar
    03.02.12 12:26 Go to last post

  7. Chatserver autoreload got stuck

    I do not know if i will be able to reproduce but this is what i got going at this moment (see attachement). Its been like this for a while now. ...

    Started by Nukar, 03.02.12 11:28
    chatserver 1 Attachment(s)
    • Replies: 0
    • Views: 6,892
    Nukar
    03.02.12 11:28 Go to last post

  8. Question Frozen 'Add content to a deposit'

    Hi, I have a weird problem. I've collected 250 Iron Ore which has been added to my Star Menu. But I can't use it. It's frozen. I can't add it to...

    Started by DJ_Finsletown, 03.02.12 11:08
    buff, frozen, iron ore, mayors house, stuck 2 Attachment(s)
    • Replies: 2
    • Views: 14,318
    DJ_Finsletown
    03.02.12 11:15 Go to last post

  9. mining bug

    I have 4 mines and 4 masons, but only 3 mines are occupied. I sometimes see one enter a mine where somebody already is working and the guy just...

    Started by Faun, 02.02.12 23:40
    • Replies: 1
    • Views: 25,435
    Tierarzt
    03.02.12 02:07 Go to last post

  10. Bounty Hunter

    The tutorial adventure is not working. It says that the cost is 10 fish (I've also got the diamonds in case the fish are a mistake) but the Buy...

    Started by Volaxad, 01.12.11 19:27
    • Replies: 4
    • Views: 71,588
    Tierarzt
    03.02.12 02:02 Go to last post

  11. Since update today

    The green dots are missing on friends and guild members Gary:cool:

    Started by KingSeal, 02.02.12 19:34
    • Replies: 1
    • Views: 6,590
    Calen
    02.02.12 19:38 Go to last post

  12. I appear to be banned from chat or trade and I do not know why

    http://forum.thesettlersonline.com/threads/15864-Please-help-me?goto=newpost I am totally bemused about this as I am never bad to others only ever...

    Started by Chappyski, 02.02.12 07:30
    • Replies: 7
    • Views: 25,376
    Calen
    02.02.12 13:17 Go to last post

  13. Lightbulb Issue using resolution 1600X1200

    I got an issue when using resolution 1600x1200. The friends list wont display names, so it probably dont support that resolution completely.. thought...

    Started by SilviusPantera, 02.02.12 13:00
    1600x1200. issue.
    • Replies: 0
    • Views: 9,884
    SilviusPantera
    02.02.12 13:00 Go to last post

  14. Unhappy connection error

    hi i can't connect into the game, i go to the home page and login. my user name is then on the top of the page, i press play now and i am still...

    Started by philipdk, 02.02.12 08:32
    • Replies: 9
    • Views: 7,310
    Nukar
    02.02.12 11:28 Go to last post

  15. Question Fir wood foresters - constant fluctuations in workyard-to-deposit times

    Hello there, I think that I've found a bug. I've been having trouble tracking my fir wood production times, and I've just realised that what's been...

    Started by Winterset, 01.02.12 18:25
    fir wood cutters, fir wood foresters, production times, travel times
    • Replies: 5
    • Views: 35,128
    Winterset
    02.02.12 11:24 Go to last post

  16. Missing:Fir tree

    http://ppt.cc/lkdV this is my problem. there are two fir wood cutters tell me there's no fir tree, but we can see there are many fir next to these...

    Started by legna, 02.02.12 02:40
    • Replies: 1
    • Views: 5,891
    marlock
    02.02.12 11:12 Go to last post

  17. Gold Mine production not stopping

    Anyone ever had a problem with production not stopping on a mine? I stop production before i go to bed on gold mines if i think they will run dry...

    Started by BilboFraggins, 01.02.12 20:22
    • Replies: 1
    • Views: 6,028
    Pityaker
    02.02.12 05:07 Go to last post

  18. ban >bug< , not a complaint

    from previous thread: In that thread, I was not complaining about the ban (or a bug), I was stating bugs concerning the information that was...

    Started by onlem, 31.01.12 22:00
    • Replies: 3
    • Views: 7,939
    onlem
    01.02.12 21:15 Go to last post

  19. After log-in game gets stuck

    I logged in using my Facebook account, on Google Chrome. After clicking 'play now' the game loads to the full 100 %. But when the game should start,...

    Started by LadyLouiza, 01.02.12 19:26
    1 Attachment(s)
    • Replies: 2
    • Views: 8,911
    LadyLouiza
    01.02.12 20:21 Go to last post

  20. [Feature proposal] Decrease control panel

    Hi BBs, When occasionally playing during work :o, i downsize settlers to a very small browser-screen. The left-side of the control-panel, i mean...

    Started by MissZero, 30.11.11 16:21
    2 Pages •
    1 2
    control, feature, left side, panel, proposal
    • Replies: 11
    • Views: 92,866
    The_Inventor
    01.02.12 12:38 Go to last post
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