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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,389
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,365
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,395
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,903
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,854
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,291
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Exclamation maintainence bug

    as of today i have no mason what so ever they all vanished with out me having to click a thing an there is loads of stone to collect what can i do...

    Started by aint-a-clue, 26.01.12 13:28
    • Replies: 2
    • Views: 6,265
    26.01.12 13:50 Go to last post
  2. trouble seeing of buildings

    what i can do to fix that ?

    Started by artdmoch1, 25.01.12 16:54
    • Replies: 5
    • Views: 7,603
    25.01.12 17:55 Go to last post
  3. 400 coal lost after trade expired (didn't come back) + aunt irma's basket

    Hello. I just lost 400 coal, after putting up a trade offer for it. The reserved coal didn't return after the trade expired. Also around the same...

    Started by onlem, 25.01.12 14:20
    • Replies: 3
    • Views: 11,035
    25.01.12 14:58 Go to last post
  4. Building Queue bug

    built a farm, then wheat field. then built an extra mason, noticed it was not needed, demolished it (still building farm at this point). built a fir...

    Started by LaVanil, 23.01.12 06:56
    • Replies: 3
    • Views: 15,924
    25.01.12 06:45 Go to last post
  5. finding adventure bug

    Hi my explorer found the same adventure twice but the second time i got nothing!

    Started by znork, 24.01.12 20:55
    • Replies: 1
    • Views: 7,457
    24.01.12 22:00 Go to last post
  6. 1 Settlers were added to the storehouse.

    "1 Settlers were added to the storehouse." pops out when you place one settler on mayor's house. It should be "One settler is added to the...

    Started by MrH4m, 24.01.12 18:38
    • Replies: 0
    • Views: 8,616
    24.01.12 18:38 Go to last post
  7. PM

    I treid to send a PM to a friend but i cant see anything in "sent items". Idont know if I sent the PM or not. How can I know if I had?

    Started by Kavoan, 24.01.12 11:28
    • Replies: 0
    • Views: 4,178
    24.01.12 11:28 Go to last post
  8. Thumbs down and this is how I lost 8000 horses

    the hard camp area, wild mary camp and another camp to go. - one general sent for decoy to the camp near wild mary, the second one with 200 horses...

    Started by whitesnake, 22.01.12 18:34
    • Replies: 8
    • Views: 73,491
    24.01.12 10:19 Go to last post
  9. Exclamation Game bugged.

    Hello, My game is bugged since last night, many things wont be shown like: friendslist, how many resources I got in the resources bar, chat is...

    Started by Adeus, 21.01.12 13:40
    • Replies: 7
    • Views: 68,248
    24.01.12 09:45 Go to last post
  10. Can only que 1 building at a time

    everytime i try to que more then 1 building they just disappear. i have plenty of builfinf licences. i've try clearing the cache, and other settings...

    Started by jrrygenius, 24.01.12 05:47
    • Replies: 1
    • Views: 4,472
    24.01.12 07:13 Go to last post
  11. Bandit intercepted my army, lost all soldiers

    I sent my army (15 recruits and 3 bowman) against a bandit camp of 10 scavengers. They were intercepted before reaching the camp but the battle...

    Started by Slyk, 23.01.12 08:04
    • Replies: 1
    • Views: 13,584
    24.01.12 01:12 Go to last post
  12. fir wood cutter

    I just build up 4 fir wood cutters and 6 fir wood forester to suport my cocking plants with woods. But two of the fir woods cutter are still empty of...

    Started by Kavoan, 23.01.12 21:11
    • Replies: 2
    • Views: 16,670
    23.01.12 23:16 Go to last post
  13. I can't find second marble quary

    When my geologist back he tell me i have too many in this type , but i just get onely one on this type , and now is none on this type :mad:

    Started by larha, 23.01.12 12:05
    • Replies: 1
    • Views: 6,716
    23.01.12 14:30 Go to last post
  14. Thumbs down marble masons dissapeared

    i won a new sector built my storage house. built 2 marble masons which fully built. then i built some more items, and logged out. when i logged back...

    Started by AlexD, 23.01.12 05:20
    • Replies: 2
    • Views: 5,222
    23.01.12 06:29 Go to last post
  15. Unable to build in a sector

    hi Ive just opened up a sector to the right of my home sector and i dont seem to be able to build any thing apart from a garrison is there any...

    Started by wozz, 22.01.12 23:43
    • Replies: 1
    • Views: 13,405
    23.01.12 00:15 Go to last post
  16. Question add a friend - problem

    For over a week me and my friend have tried to add each other as a friend. We both don't see each other in the playerslist. We can't invite each...

    Started by BigRiff, 22.01.12 13:58
    • Replies: 2
    • Views: 5,166
    22.01.12 20:27 Go to last post
  17. Question resourses are wrongly reported as "missing" in bowmaker

    hi, I have fir wood in store house but why the bowmaker show the wood missing?? any suggestions?:confused: I have been struggled for whole day>.<...

    Started by ycw9921133, 22.01.12 18:16
    • Replies: 1
    • Views: 12,498
    22.01.12 19:05 Go to last post
  18. star menu sieze up

    I have had some iron in the star menu for a week that it won't let me add to the mayor's house.

    Started by Brent, 22.01.12 17:03
    • Replies: 1
    • Views: 2,560
    22.01.12 17:38 Go to last post
  19. Chat box oversize

    I don't know if this is the exact place to report bugs, if it's not, redirect me please. So, I tried to change the size of the chat box, and...

    Started by Alt-Tab, 22.01.12 17:19
    box, bug, chat, resize, size
    • Replies: 0
    • Views: 10,455
    22.01.12 17:19 Go to last post
  20. New Player Can't connect

    hi. i'm a new player, and want to get on the game, but i can't.it says. "We regret that the connection to the "The Settlers Online" server...

    Started by Titus_5003_, 21.01.12 12:59
    • Replies: 3
    • Views: 3,468
    22.01.12 12:48 Go to last post

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