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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,645
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 159,391
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,386,138
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,568
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 788,967
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,610
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Exclamation website not loading

    i just get blank white screen when i try to log in http://www.thesettlersonline.com/en/play :mad:

    Started by AlexD, 26.12.11 14:10
    11 Pages •
    1 2 3 ... 11
    • Replies: 100
    • Views: 128,235
    Nogbad
    26.12.11 17:58 Go to last post

  2. Moved: white page when i click play

    When i clicked 'Play' an error poped up saying i had to clean cache and then try again.. i did that and now when i click play the page loads for...

    Started by HalL, 26.12.11 15:02
    • Replies: -
    • Views: -
    nerb
    26.12.11 14:59 Go to last post

  3. Bugs found for Firefox 7.0.1 using Windows 7

    Quest page doesn't disappear after quest completed.

    Started by H_Nala, 25.12.11 12:44
    • Replies: 1
    • Views: 3,560
    H_Nala
    25.12.11 13:37 Go to last post

  4. Thumbs down Loss of building licences

    Quite often when i tear down a building i seem to lose the licence some times it seems to come back over time but i am not always sure it has what...

    Started by Grax, 24.12.11 08:35
    • Replies: 1
    • Views: 6,387
    Seanery
    24.12.11 09:07 Go to last post

  5. Where is the wood?

    So I have these 2 Fir wood cutters right behind a nice forest (on the border between the middle sector and the bottom middle) and there's like 12 or...

    Started by TheMperor, 23.12.11 01:55
    • Replies: 3
    • Views: 4,940
    Seanery
    24.12.11 06:34 Go to last post

  6. Exclamation the coins

    I want to open a discussion about the existence of coins - as I see on the market nobody has coins now - or very few still have it. As I see it, for...

    Started by Adrian1st, 23.12.11 14:27
    • Replies: 2
    • Views: 2,667
    Adrian1st
    23.12.11 23:27 Go to last post

  7. The recycling plant

    The discription of the recycling plants says: places a recycling plant/ It is not a mayor bug but it wil surely look nicer of the discription is...

    Started by bobbbio, 23.12.11 10:56
    recycling plant
    • Replies: 0
    • Views: 16,752
    bobbbio
    23.12.11 10:56 Go to last post

  8. dont see friends as being online

    friends are online but show offline

    Started by Pluf, 23.12.11 08:52
    • Replies: 1
    • Views: 9,612
    Calen
    23.12.11 08:56 Go to last post

  9. Storehouse storageroom leveling problem

    Hi, I have upgrade my Storehouse from level 1 to level 2 and get 1400 storage room. Then I have upgraded 4 more storehouses to level 2 and rise...

    Started by Energyman, 22.12.11 22:01
    • Replies: 3
    • Views: 8,474
    Seanery
    23.12.11 08:11 Go to last post

  10. [Bug] Goods not delivered when not enough goods for next process

    Okey, I have just noticed the following bug today. I have a production building. When this production building is done producing the goods. It...

    Started by Guenivere, 23.12.11 06:55
    • Replies: 0
    • Views: 19,218
    Guenivere
    23.12.11 06:55 Go to last post

  11. No building licence

    I tore down 3 exhausted mines... now the game won't let me build any more, 0 licences, I thought we got the licences back after demolishing a...

    Started by Sand, 21.12.11 22:20
    • Replies: 9
    • Views: 75,322
    Calen
    22.12.11 15:00 Go to last post

  12. Made a trade request but then realised it was a bad trade and didn't hit accept....

    I recently made a trade request on a couple of trades, at the time I could have sworn that the person I was trading with wanted me to give them tools...

    Started by Nutisbak, 22.12.11 12:22
    • Replies: 1
    • Views: 28,353
    Seanery
    22.12.11 13:16 Go to last post

  13. Game doesn't display properly on a wide screen laptop............

    Probably nothing as it's not my pc and I am not exactly used to it, however I am having trouble playing the game on a wide screen laptop. Most...

    Started by Nutisbak, 22.12.11 12:37
    • Replies: 1
    • Views: 11,297
    Seanery
    22.12.11 12:56 Go to last post

  14. odd buff quantity

    Not quite sure what's going on here. When I visited a buddy to buff them I noticed one of my fish platters in the star menu had gone up to 26, when I...

    Started by Jools, 22.12.11 04:17
    • Replies: 2
    • Views: 5,165
    Jools
    22.12.11 05:40 Go to last post

  15. Star menu bugs..... second time

    Now its second time , when i move resourses from star menu to major house, i dont get them..... few days ago i made 200 marble in provisisions house,...

    Started by Aindolek, 21.12.11 13:29
    • Replies: 0
    • Views: 5,283
    Aindolek
    21.12.11 13:29 Go to last post

  16. When clicking on building no resource numbers shown.

    I am sure that when I first started if I clicked on say the fir wood cutter, all the available pine wood locations AND number left was shown. Know it...

    Started by Chocky, 21.12.11 12:26
    • Replies: 1
    • Views: 6,093
    Calen
    21.12.11 12:46 Go to last post

  17. Buff bug, buff disapearing ?

    Has anyone beside my friend and me lost buff when buffing ur friend ? Just now i lost 5 sandwich when trading 14 buff with a friend and my friend...

    Started by Alacar, 19.12.11 11:35
    • Replies: 5
    • Views: 4,117
    Alacar
    21.12.11 11:28 Go to last post

  18. Angry i am not chat server available why reason???

    this is bug???:mad: Attach a photo for this issue was. I need a quick answer. bye

    Started by kongsoonbibi, 20.12.11 19:06
    1 Attachment(s)
    • Replies: 5
    • Views: 6,604
    MOD_PennyUK
    21.12.11 08:55 Go to last post

  19. Windows

    Hallo, there is a problem. It is imposible to move buildings windows and trade window...therefore is imposible make some trade offer and build for...

    Started by Anca37, 20.12.11 09:36
    • Replies: 5
    • Views: 80,336
    Anca37
    20.12.11 20:13 Go to last post

  20. Disserpearing forces

    Ok this was annoying. I just relocated my garrison from one zone to another upon doing so I discovered I had lost all the men stationed there....

    Started by Calgor, 20.12.11 20:11
    • Replies: 0
    • Views: 4,194
    Calgor
    20.12.11 20:11 Go to last post
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