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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,626
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,936
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,462
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,710
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,620
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,382
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Land bugged - Sector 3

    Sorry if this has been mentioned before. The bottom right on the map have a glich/bug making impossible to build roads, you can also see the map...

    Started by Tibster, 20.01.12 14:51
    • Replies: 6
    • Views: 26,542
    20.01.12 20:57 Go to last post
  2. Problems logging in - and staying logged on...

    I'm used to having to do re-logs... Tonight it's chronic - if it let's me in it's slow. Chat-box disappears more than usual, which means no trade and...

    Started by BlueFairy, 19.01.12 18:49
    • Replies: 3
    • Views: 19,891
    20.01.12 18:51 Go to last post
  3. Quest "Tools"

    You can see the differences. Someone can confuse.

    Started by Ivailo, 20.01.12 17:39
    • Replies: 0
    • Views: 4,213
    20.01.12 17:39 Go to last post
  4. Friends not showing as online when they are

    Its just happened today where one of my friends online doesnt show as online but he is cause weve been chatting, tried loggin out and in again but...

    Started by Babbs, 17.01.12 20:00
    • Replies: 6
    • Views: 172,197
    20.01.12 14:12 Go to last post
  5. Porblem with Guild, Friends and visibility of them when they are online

    I dont know if this should go to suggestion forum but I consider it more of a bug then a forgotten future. I am in a guild right now and after...

    Started by TheTick, 20.01.12 09:49
    • Replies: 1
    • Views: 62,076
    20.01.12 13:15 Go to last post
  6. Unhappy not able to access the game

    hi there every time i try to log into the game i get a pop up box with "click OK to refresh" faintly in the background i can see in the top left 2...

    Started by mawihtec, 17.01.12 12:50
    2 Pages
    1 2
    access, log in, logging on, sign in
    • Replies: 16
    • Views: 142,881
    19.01.12 17:16 Go to last post
  7. Adventures losing time during Maintenance

    Dear BB, I just missed my adventure bonuses because of the maintenance. I only had to send one more wave and then I would have the adventure down....

    Started by Guenivere, 19.01.12 12:15
    • Replies: 3
    • Views: 13,779
    19.01.12 15:01 Go to last post
  8. coal mine bug?

    Hi, I'm not really sure but I think there's a bug regarding coal mine, maybe more mines for all i know. I've explored and found a coal reserve,...

    Started by Artillery, 18.01.12 20:52
    • Replies: 3
    • Views: 40,636
    19.01.12 11:56 Go to last post
  9. Thumbs down Geologist mines not appearing when found !!!

    Just lately, mu geologist has been tramping all over the kingdom in search of marble & Iron etc, (i have 2 Geologists) when they find a mine, you get...

    Started by tomas, 17.01.12 12:28
    geologist, mines
    • Replies: 2
    • Views: 19,281
    19.01.12 11:37 Go to last post
  10. The fish plate bug

    Dear MODs, I and my friends are experience problems when using fish plates, the problems occur only when buffering on FRIENDs' buildings 1....

    Started by SunShakes, 19.01.12 09:42
    fish plates
    • Replies: 1
    • Views: 8,985
    19.01.12 09:56 Go to last post
  11. No worker at marble quarry.

    Hi, got a real problem here. One of my marble quarrys seem to have a very lazy worker. Built the mason in front of the quarry ca 48h ago.. and so...

    Started by Nightportier, 17.01.12 01:03
    • Replies: 4
    • Views: 10,880
    18.01.12 16:11 Go to last post
  12. Post Interaction between building queue and building license

    Hello, I think that I find a bug with the interaction between building queue and building license. When I have 1 building license and a first...

    Started by KafeCieste, 18.01.12 12:54
    building license, building queue
    • Replies: 0
    • Views: 57,023
    18.01.12 12:54 Go to last post
  13. No chat ingame

    Since this morning I have no chat ingame :/ I tried to relog few times and it didnt help :/

    Started by TheTick, 13.01.12 08:12
    • Replies: 4
    • Views: 11,227
    17.01.12 22:50 Go to last post
  14. Game did not go active - Hatafat - bug #1

    Hi, I'm a newbee in settlers online. got aquianted yesterday and loged in today for second time. when I loged in the game initialized, showed...

    Started by hatafat, 16.01.12 22:42
    • Replies: 2
    • Views: 4,593
    17.01.12 16:58 Go to last post
  15. Cannot redeem vouchers

    I got some resource vouchers when I purchased ANNO 2070 but whenever I enter them they say its invalid. I have typed them the exact way they are on...

    Started by McRooster, 17.01.12 10:17
    • Replies: 2
    • Views: 42,619
    17.01.12 11:02 Go to last post
  16. Bowmaker of strike?

    My bowmaker went on some sort of strike because last night he complained about a lack of resources even though I had wood to spare. I figured it...

    Started by Zotamedu, 17.01.12 06:37
    • Replies: 1
    • Views: 19,760
    17.01.12 09:22 Go to last post
  17. Battle bug

    Hello, This is the second time it happens. I've sent my army to battle and in round 1 we both suffer a few casualities, in round 2 my guys kill...

    Started by Einstein1337, 17.01.12 09:04
    • Replies: 0
    • Views: 15,672
    17.01.12 09:04 Go to last post
  18. Losing resources

    I keep losing resources, last night I had 5k water 4k coal and and 4k fir wood, this morning I had 1 coal 3 wood and 0 water, this has been happening...

    Started by Sand, 16.01.12 13:06
    • Replies: 1
    • Views: 7,756
    16.01.12 18:51 Go to last post
  19. Lost chat bar,and new buildings disappear

    I lost my chat bar as well as i cant place any new buildings,whenever browser updates,the build site deletes as if it was never there

    Started by Tsunamijhoe, 16.01.12 11:37
    • Replies: 0
    • Views: 6,796
    16.01.12 11:37 Go to last post
  20. Unbalanced BUFF cost

    Hi, I have done some math and come to conclusion how BUFF's are to expencive to use. If you make Fish platter and use to a Fir wood cutter you...

    Started by Energyman, 19.12.11 14:00
    2 Pages
    1 2
    • Replies: 10
    • Views: 25,212
    16.01.12 10:32 Go to last post

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