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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 390,911
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 119,176
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 475,342
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,777,184
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,125,641
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,067
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Thumbs down marble masons dissapeared

    i won a new sector built my storage house. built 2 marble masons which fully built. then i built some more items, and logged out. when i logged back...

    Started by AlexD, 23.01.12 05:20
    • Replies: 2
    • Views: 5,250
    23.01.12 06:29 Go to last post
  2. Unable to build in a sector

    hi Ive just opened up a sector to the right of my home sector and i dont seem to be able to build any thing apart from a garrison is there any...

    Started by wozz, 22.01.12 23:43
    • Replies: 1
    • Views: 13,489
    23.01.12 00:15 Go to last post
  3. Question add a friend - problem

    For over a week me and my friend have tried to add each other as a friend. We both don't see each other in the playerslist. We can't invite each...

    Started by BigRiff, 22.01.12 13:58
    • Replies: 2
    • Views: 5,206
    22.01.12 20:27 Go to last post
  4. Question resourses are wrongly reported as "missing" in bowmaker

    hi, I have fir wood in store house but why the bowmaker show the wood missing?? any suggestions?:confused: I have been struggled for whole day>.<...

    Started by ycw9921133, 22.01.12 18:16
    • Replies: 1
    • Views: 13,214
    22.01.12 19:05 Go to last post
  5. star menu sieze up

    I have had some iron in the star menu for a week that it won't let me add to the mayor's house.

    Started by Brent, 22.01.12 17:03
    • Replies: 1
    • Views: 2,576
    22.01.12 17:38 Go to last post
  6. Chat box oversize

    I don't know if this is the exact place to report bugs, if it's not, redirect me please. So, I tried to change the size of the chat box, and...

    Started by Alt-Tab, 22.01.12 17:19
    box, bug, chat, resize, size
    • Replies: 0
    • Views: 10,630
    22.01.12 17:19 Go to last post
  7. New Player Can't connect

    hi. i'm a new player, and want to get on the game, but i can't.it says. "We regret that the connection to the "The Settlers Online" server...

    Started by Titus_5003_, 21.01.12 12:59
    • Replies: 3
    • Views: 3,513
    22.01.12 12:48 Go to last post
  8. Thumbs down Tearing down a building while producing -> resources lost

    I wanted to move my barracks (however that can now be done only by tearing down and rebuilding it). I was in the unit creation screen (so I didn't...

    Started by MaxiSir, 22.01.12 12:39
    • Replies: 0
    • Views: 23,141
    22.01.12 12:39 Go to last post
  9. Guard dog tooltip is wrong

    EDIT: Disregard the following, I forgot my units don't have splash damage. It just took a little while for my brain to work it over. Everything is...

    Started by Ascylon, 21.01.12 22:33
    • Replies: 0
    • Views: 16,847
    21.01.12 22:33 Go to last post
  10. Aunt Irma's Gift Basket

    Hey all, I would like to report a minor bug. Fish Plate and Solid Sandwich descriptions say: "Effect: Output x 2" and Aunt Irma's Gift...

    Started by HadesKleizer, 21.01.12 17:50
    • Replies: 0
    • Views: 11,977
    21.01.12 17:50 Go to last post
  11. Enforcing region control

    Hi all. Lately I have been having trouble connecting using FF, and I can connect only through IE. Contacted support about this, and it looks like...

    Started by CharlieBrown, 21.01.12 11:14
    • Replies: 1
    • Views: 5,121
    21.01.12 12:28 Go to last post
  12. Trade exchange not taking place

    I traded three times today before realising that what I was offering was not leaving my supplies, despite my receiving the other persons goods and,...

    Started by Mibs, 21.01.12 10:34
    • Replies: 1
    • Views: 43,154
    21.01.12 12:22 Go to last post
  13. Problems logging in TSO Account

    Hi i think there is some problem i logging in on my TSO account when i try too log in it says "Please Wait..." all the time i got here only thanks...

    Started by C3PO, 21.01.12 05:22
    • Replies: 1
    • Views: 46,741
    21.01.12 08:11 Go to last post
  14. Exclamation My Hardwood cutters have been turned into Firtree cutters

    OK OK OK !!!!:eek::eek::eek: Since the update yesterday i was very shocked to find that a large number of my hardwood cutters and forresters !!! yes...

    Started by tomas, 20.01.12 11:52
    • Replies: 3
    • Views: 15,163
    21.01.12 06:01 Go to last post
  15. Land bugged - Sector 3

    Sorry if this has been mentioned before. The bottom right on the map have a glich/bug making impossible to build roads, you can also see the map...

    Started by Tibster, 20.01.12 14:51
    • Replies: 6
    • Views: 26,665
    20.01.12 20:57 Go to last post
  16. Problems logging in - and staying logged on...

    I'm used to having to do re-logs... Tonight it's chronic - if it let's me in it's slow. Chat-box disappears more than usual, which means no trade and...

    Started by BlueFairy, 19.01.12 18:49
    • Replies: 3
    • Views: 21,627
    20.01.12 18:51 Go to last post
  17. Quest "Tools"

    You can see the differences. Someone can confuse.

    Started by Ivailo, 20.01.12 17:39
    • Replies: 0
    • Views: 4,280
    20.01.12 17:39 Go to last post
  18. Friends not showing as online when they are

    Its just happened today where one of my friends online doesnt show as online but he is cause weve been chatting, tried loggin out and in again but...

    Started by Babbs, 17.01.12 20:00
    • Replies: 6
    • Views: 174,874
    20.01.12 14:12 Go to last post
  19. Porblem with Guild, Friends and visibility of them when they are online

    I dont know if this should go to suggestion forum but I consider it more of a bug then a forgotten future. I am in a guild right now and after...

    Started by TheTick, 20.01.12 09:49
    • Replies: 1
    • Views: 62,149
    20.01.12 13:15 Go to last post
  20. Unhappy not able to access the game

    hi there every time i try to log into the game i get a pop up box with "click OK to refresh" faintly in the background i can see in the top left 2...

    Started by mawihtec, 17.01.12 12:50
    2 Pages
    1 2
    access, log in, logging on, sign in
    • Replies: 16
    • Views: 143,732
    19.01.12 17:16 Go to last post

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