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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,591
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,929
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,399
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,622
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,559
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,352
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Empty troop transport

    For some reason the program decided that the unused merchant recruits had to go on the troop transport what of course will not happen, because once...

    Started by katystrofe, 11.02.22 11:36
    • Replies: 0
    • Views: 1,260
    katystrofe
    11.02.22 11:36 Go to last post

  2. Servers down?

    Cant connect, are the servers down or something?

    Started by Kaiserius, 09.02.22 13:29
    2 Pages •
    1 2
    • Replies: 12
    • Views: 11,423
    BB_Trafffer
    10.02.22 09:10 Go to last post

  3. Scrolls with mouse wheel is a nightmare

    Pls raise scroll steps. In flash client work very well. In unity version too small steps, none user-friendly. ...

    Started by LittleP, 09.02.22 16:41
    • Replies: 2
    • Views: 2,042
    LittleP
    10.02.22 03:20 Go to last post

  4. Wrong summary time, Adventure Bookbinder

    Adventure Bookbinder 50 codex. Says ~147 days https://pasteboard.co/8WenpnIrdE1J.png When I click on production 50 codex only ~66 days...

    Started by LittleP, 10.02.22 03:16
    • Replies: 0
    • Views: 1,273
    LittleP
    10.02.22 03:16 Go to last post

  5. Maximum capacity reached [undefined id]

    I collect my emails (Collect and Delete Selected Emails) Dismiss Mail, doesn't matter I chose star menu or storage same error messages. ...

    Started by LittleP, 10.02.22 03:03
    • Replies: 0
    • Views: 1,427
    LittleP
    10.02.22 03:03 Go to last post

  6. Bay leaf missing when the mine is ZZZ

    Bay leaf missing. After iron mine spot had found there was the bay leaf but now I don't see. https://pasteboard.co/iUMLS99OWYQ5.png When I...

    Started by LittleP, 09.02.22 16:28
    • Replies: 0
    • Views: 1,088
    LittleP
    09.02.22 16:28 Go to last post

  7. Flashing guild button

    1) Guild button flashes. - I click on it - Scroll down Guild description, guild log - Switch to Members, Guild Market vote 2) Flash disabled,...

    Started by LittleP, 09.02.22 16:20
    • Replies: 0
    • Views: 988
    LittleP
    09.02.22 16:20 Go to last post

  8. Charming Geologist too quiet, and buggy iron mine

    Charming Geologist too quiet no voice and pop-up notification (near avatar) when they finished job (found or not found ...) I send them to find iron...

    Started by LittleP, 09.02.22 15:59
    • Replies: 0
    • Views: 1,028
    LittleP
    09.02.22 15:59 Go to last post

  9. Badly marked mines

    In the picture you can see. There are - 3 stone mines ugly and not informative: it seems to be exhausted - 1 marble mine shown as in flash...

    Started by LittleP, 09.02.22 15:53
    • Replies: 0
    • Views: 1,169
    LittleP
    09.02.22 15:53 Go to last post

  10. Copper mine, unknown id

    I found copper ore mine with Thoriugh Geologist See the picture. There is an [unknown id depositSpeedUp - group LAB] ...

    Started by LittleP, 09.02.22 15:34
    • Replies: 0
    • Views: 1,021
    LittleP
    09.02.22 15:34 Go to last post

  11. Guild chat history buggy

    You can see in the picture: All message in 1 lines :S https://pasteboard.co/yqxhWZoklQGL.png Maybe this bug same bug? Guild description bug:...

    Started by LittleP, 09.02.22 15:28
    • Replies: 0
    • Views: 1,105
    LittleP
    09.02.22 15:28 Go to last post

  12. Shown as updateable

    Shown as updateable, but fully upgraded University: https://pasteboard.co/zqgxc49hd9sj.png But other building as well. If you would like, I can...

    Started by LittleP, 09.02.22 15:24
    • Replies: 0
    • Views: 2,191
    LittleP
    09.02.22 15:24 Go to last post

  13. Weekly Challenge, Foreign Ship, Placeholder

    Weekly Challange: Kingdom Defence In the picture you can see yellow place- holder icon https://pasteboard.co/op86kD7hUqCh.png

    Started by LittleP, 09.02.22 15:17
    • Replies: 0
    • Views: 1,061
    LittleP
    09.02.22 15:17 Go to last post

  14. Exclamation HTTP Error 500

    When visiting any of the following URL's I am greeted with the browser error HTTP Error 500 https://www.thesettlersonline.com/...

    Started by CBX-Impossible, 04.02.22 21:18
    3 Pages •
    1 2 3
    • Replies: 26
    • Views: 42,746
    BB_Trafffer
    08.02.22 13:28 Go to last post

  15. Changes to Guild Ranks

    Hello, I have checked the forum and it seems that this bug has been around since 2018. It's impossible to make any changes to guild ranks -...

    Started by Kramisha, 07.02.22 12:54
    • Replies: 2
    • Views: 1,700
    Kramisha
    07.02.22 15:01 Go to last post

  16. Solution to HTTP 500 error

    Connect to a VPN and problem solved. The simplest way to do this is: 1. Download and install the Opera GX browser: https://www.opera.com/gx 2....

    Started by MaverickMe, 05.02.22 05:49
    • Replies: 9
    • Views: 16,202
    BB_Trafffer
    07.02.22 10:05 Go to last post

  17. getting pass http 500 error

    you can download opera gx go vpn or download zenmate put Germany as your location

    Started by victoria333, 05.02.22 09:27
    • Replies: 1
    • Views: 2,996
    BB_Trafffer
    07.02.22 10:04 Go to last post

  18. Colony problem

    So I manage to find colonies, fight off camps, leaders, and map boss's. No problem, just fun. Until I hit the button Complete... Then I get this:...

    Started by g4m3-0n, 02.02.22 14:25
    • Replies: 8
    • Views: 5,928
    Qualan
    04.02.22 18:41 Go to last post

  19. No cancel option for Love garden quests?

    Hello, is it just me not finding it or has the love garden quest (when 20-24 buffed buildings) does not have a cancel button? I have a quest i...

    Started by Nolyka, 11.03.19 20:58
    3 Pages •
    1 2 3
    • Replies: 24
    • Views: 58,975
    copycat71
    02.02.22 12:15 Go to last post

  20. Home Island is not loading in 100%. "Zone refreshed!" missing. Chrome.

    Hi! I use Google Chrome (an older version) with all mem fixes, so I never had issues loading Home Island. Until 31 january there was always "zone...

    Started by The_Sarmatian, 01.02.22 10:55
    • Replies: 2
    • Views: 8,113
    BB_Trafffer
    02.02.22 09:48 Go to last post
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