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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,373
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,366
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,780
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,734
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. General Error messages then returning to log in page

    I am having multiple issues with receiving a general error message then being sent back to log in page. This has occurred 4 times in approx 20...

    Started by Graciethecat, 16.02.22 14:57
    • Replies: 8
    • Views: 520,415
    BB_Trafffer
    17.02.22 11:16 Go to last post

  2. Switching between generals etc. - action applied to wrong general

    I was trying to use a second general to transfer units to an adventure. Once I'd done so, I'd unassigned all the units, then assigned them to the...

    Started by Usermaatre, 16.02.22 23:53
    • Replies: 1
    • Views: 235,663
    Usermaatre
    17.02.22 03:26 Go to last post

  3. one settler missing

    53 workyards but 54 working settlers

    Started by Ziing_Ace, 15.02.22 20:10
    1 Attachment(s)
    • Replies: 1
    • Views: 1,924
    copycat71
    16.02.22 12:04 Go to last post

  4. Why con failed

    When update ended like 4hours ago and nothing i do solves it?

    Started by Kebabtomte, 09.02.22 19:28
    4 Pages •
    1 2 3 ... 4
    • Replies: 32
    • Views: 24,812
    BB_Trafffer
    16.02.22 10:17 Go to last post

  5. visiting a friends island

    visiting a friends island causing mega zone refreshing unplayable as it is ?

    Started by damien762, 14.02.22 18:30
    • Replies: 0
    • Views: 1,458
    damien762
    14.02.22 18:30 Go to last post

  6. Error on opening mail/collecting items

    I had opened my mailbox and noticed that in addition to the Explorer's returns, there was a mail with my converted returns from the last event...

    Started by Alina_Light, 12.02.22 14:31
    • Replies: 2
    • Views: 10,475
    BB_Trafffer
    14.02.22 10:44 Go to last post

  7. Server init failure? any one else

    been getting server int failure notice ever since unity started, only site or game I get this,hard to play game when constantly kicked, out not like...

    Started by robblack1, 11.02.22 04:00
    • Replies: 7
    • Views: 4,571
    Qualan
    12.02.22 13:03 Go to last post

  8. Empty troop transport

    For some reason the program decided that the unused merchant recruits had to go on the troop transport what of course will not happen, because once...

    Started by katystrofe, 11.02.22 11:36
    • Replies: 0
    • Views: 1,277
    katystrofe
    11.02.22 11:36 Go to last post

  9. Servers down?

    Cant connect, are the servers down or something?

    Started by Kaiserius, 09.02.22 13:29
    2 Pages •
    1 2
    • Replies: 12
    • Views: 11,552
    BB_Trafffer
    10.02.22 09:10 Go to last post

  10. Scrolls with mouse wheel is a nightmare

    Pls raise scroll steps. In flash client work very well. In unity version too small steps, none user-friendly. ...

    Started by LittleP, 09.02.22 16:41
    • Replies: 2
    • Views: 2,063
    LittleP
    10.02.22 03:20 Go to last post

  11. Wrong summary time, Adventure Bookbinder

    Adventure Bookbinder 50 codex. Says ~147 days https://pasteboard.co/8WenpnIrdE1J.png When I click on production 50 codex only ~66 days...

    Started by LittleP, 10.02.22 03:16
    • Replies: 0
    • Views: 1,288
    LittleP
    10.02.22 03:16 Go to last post

  12. Maximum capacity reached [undefined id]

    I collect my emails (Collect and Delete Selected Emails) Dismiss Mail, doesn't matter I chose star menu or storage same error messages. ...

    Started by LittleP, 10.02.22 03:03
    • Replies: 0
    • Views: 1,438
    LittleP
    10.02.22 03:03 Go to last post

  13. Bay leaf missing when the mine is ZZZ

    Bay leaf missing. After iron mine spot had found there was the bay leaf but now I don't see. https://pasteboard.co/iUMLS99OWYQ5.png When I...

    Started by LittleP, 09.02.22 16:28
    • Replies: 0
    • Views: 1,110
    LittleP
    09.02.22 16:28 Go to last post

  14. Flashing guild button

    1) Guild button flashes. - I click on it - Scroll down Guild description, guild log - Switch to Members, Guild Market vote 2) Flash disabled,...

    Started by LittleP, 09.02.22 16:20
    • Replies: 0
    • Views: 1,002
    LittleP
    09.02.22 16:20 Go to last post

  15. Charming Geologist too quiet, and buggy iron mine

    Charming Geologist too quiet no voice and pop-up notification (near avatar) when they finished job (found or not found ...) I send them to find iron...

    Started by LittleP, 09.02.22 15:59
    • Replies: 0
    • Views: 1,041
    LittleP
    09.02.22 15:59 Go to last post

  16. Badly marked mines

    In the picture you can see. There are - 3 stone mines ugly and not informative: it seems to be exhausted - 1 marble mine shown as in flash...

    Started by LittleP, 09.02.22 15:53
    • Replies: 0
    • Views: 1,183
    LittleP
    09.02.22 15:53 Go to last post

  17. Copper mine, unknown id

    I found copper ore mine with Thoriugh Geologist See the picture. There is an [unknown id depositSpeedUp - group LAB] ...

    Started by LittleP, 09.02.22 15:34
    • Replies: 0
    • Views: 1,038
    LittleP
    09.02.22 15:34 Go to last post

  18. Guild chat history buggy

    You can see in the picture: All message in 1 lines :S https://pasteboard.co/yqxhWZoklQGL.png Maybe this bug same bug? Guild description bug:...

    Started by LittleP, 09.02.22 15:28
    • Replies: 0
    • Views: 1,147
    LittleP
    09.02.22 15:28 Go to last post

  19. Shown as updateable

    Shown as updateable, but fully upgraded University: https://pasteboard.co/zqgxc49hd9sj.png But other building as well. If you would like, I can...

    Started by LittleP, 09.02.22 15:24
    • Replies: 0
    • Views: 2,204
    LittleP
    09.02.22 15:24 Go to last post

  20. Weekly Challenge, Foreign Ship, Placeholder

    Weekly Challange: Kingdom Defence In the picture you can see yellow place- holder icon https://pasteboard.co/op86kD7hUqCh.png

    Started by LittleP, 09.02.22 15:17
    • Replies: 0
    • Views: 1,074
    LittleP
    09.02.22 15:17 Go to last post
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