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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,992
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,723
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,081
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,225
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,523
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,032
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. 342 times the same bug...

    d1290ae1-d84d-40e2-a253-7439543d1638:8 Localization failed: TOT / FindExpeditionGenerated (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line:...

    Started by Sansa, 17.02.22 16:56
    • Replies: 1
    • Views: 1,624
    tiggermama
    18.02.22 21:25 Go to last post

  2. Enchanted Castle

    Since placing this building on my island players have been crashing upon visiting my home island with a error message of a missing file for this...

    Started by DorotheusII, 18.02.22 17:05
    • Replies: 0
    • Views: 1,103
    DorotheusII
    18.02.22 17:05 Go to last post

  3. provision house very slow

    Has anyone else found this. have to make 5 flower bouquet's in provision house Each one takes 10 minutes to make so 5 takes 50 minutes in a level...

    Started by Teardrop46, 14.02.22 14:34
    • Replies: 2
    • Views: 1,695
    Teardrop46
    18.02.22 10:49 Go to last post

  4. Love Tree, PFB and Flower farms

    The production window says I should get 22 flowers per cycle. The numbers in storage after a cycle show only 11 going in. Anyone else seeing this?

    Started by Jim_B, 14.02.22 22:23
    2 Pages •
    1 2
    • Replies: 10
    • Views: 18,551
    Jim_B
    17.02.22 13:19 Go to last post

  5. General Error messages then returning to log in page

    I am having multiple issues with receiving a general error message then being sent back to log in page. This has occurred 4 times in approx 20...

    Started by Graciethecat, 16.02.22 14:57
    • Replies: 8
    • Views: 520,592
    BB_Trafffer
    17.02.22 11:16 Go to last post

  6. Switching between generals etc. - action applied to wrong general

    I was trying to use a second general to transfer units to an adventure. Once I'd done so, I'd unassigned all the units, then assigned them to the...

    Started by Usermaatre, 16.02.22 23:53
    • Replies: 1
    • Views: 235,696
    Usermaatre
    17.02.22 03:26 Go to last post

  7. one settler missing

    53 workyards but 54 working settlers

    Started by Ziing_Ace, 15.02.22 20:10
    1 Attachment(s)
    • Replies: 1
    • Views: 1,943
    copycat71
    16.02.22 12:04 Go to last post

  8. Why con failed

    When update ended like 4hours ago and nothing i do solves it?

    Started by Kebabtomte, 09.02.22 19:28
    4 Pages •
    1 2 3 ... 4
    • Replies: 32
    • Views: 26,090
    BB_Trafffer
    16.02.22 10:17 Go to last post

  9. visiting a friends island

    visiting a friends island causing mega zone refreshing unplayable as it is ?

    Started by damien762, 14.02.22 18:30
    • Replies: 0
    • Views: 1,507
    damien762
    14.02.22 18:30 Go to last post

  10. Error on opening mail/collecting items

    I had opened my mailbox and noticed that in addition to the Explorer's returns, there was a mail with my converted returns from the last event...

    Started by Alina_Light, 12.02.22 14:31
    • Replies: 2
    • Views: 10,494
    BB_Trafffer
    14.02.22 10:44 Go to last post

  11. Server init failure? any one else

    been getting server int failure notice ever since unity started, only site or game I get this,hard to play game when constantly kicked, out not like...

    Started by robblack1, 11.02.22 04:00
    • Replies: 7
    • Views: 4,629
    Qualan
    12.02.22 13:03 Go to last post

  12. Empty troop transport

    For some reason the program decided that the unused merchant recruits had to go on the troop transport what of course will not happen, because once...

    Started by katystrofe, 11.02.22 11:36
    • Replies: 0
    • Views: 1,285
    katystrofe
    11.02.22 11:36 Go to last post

  13. Servers down?

    Cant connect, are the servers down or something?

    Started by Kaiserius, 09.02.22 13:29
    2 Pages •
    1 2
    • Replies: 12
    • Views: 11,705
    BB_Trafffer
    10.02.22 09:10 Go to last post

  14. Scrolls with mouse wheel is a nightmare

    Pls raise scroll steps. In flash client work very well. In unity version too small steps, none user-friendly. ...

    Started by LittleP, 09.02.22 16:41
    • Replies: 2
    • Views: 2,079
    LittleP
    10.02.22 03:20 Go to last post

  15. Wrong summary time, Adventure Bookbinder

    Adventure Bookbinder 50 codex. Says ~147 days https://pasteboard.co/8WenpnIrdE1J.png When I click on production 50 codex only ~66 days...

    Started by LittleP, 10.02.22 03:16
    • Replies: 0
    • Views: 1,298
    LittleP
    10.02.22 03:16 Go to last post

  16. Maximum capacity reached [undefined id]

    I collect my emails (Collect and Delete Selected Emails) Dismiss Mail, doesn't matter I chose star menu or storage same error messages. ...

    Started by LittleP, 10.02.22 03:03
    • Replies: 0
    • Views: 1,452
    LittleP
    10.02.22 03:03 Go to last post

  17. Bay leaf missing when the mine is ZZZ

    Bay leaf missing. After iron mine spot had found there was the bay leaf but now I don't see. https://pasteboard.co/iUMLS99OWYQ5.png When I...

    Started by LittleP, 09.02.22 16:28
    • Replies: 0
    • Views: 1,125
    LittleP
    09.02.22 16:28 Go to last post

  18. Flashing guild button

    1) Guild button flashes. - I click on it - Scroll down Guild description, guild log - Switch to Members, Guild Market vote 2) Flash disabled,...

    Started by LittleP, 09.02.22 16:20
    • Replies: 0
    • Views: 1,016
    LittleP
    09.02.22 16:20 Go to last post

  19. Charming Geologist too quiet, and buggy iron mine

    Charming Geologist too quiet no voice and pop-up notification (near avatar) when they finished job (found or not found ...) I send them to find iron...

    Started by LittleP, 09.02.22 15:59
    • Replies: 0
    • Views: 1,049
    LittleP
    09.02.22 15:59 Go to last post

  20. Badly marked mines

    In the picture you can see. There are - 3 stone mines ugly and not informative: it seems to be exhausted - 1 marble mine shown as in flash...

    Started by LittleP, 09.02.22 15:53
    • Replies: 0
    • Views: 1,199
    LittleP
    09.02.22 15:53 Go to last post
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