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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,831
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,654
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 464,756
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,750,925
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,311
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 422,963
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. The fish plate bug

    Dear MODs, I and my friends are experience problems when using fish plates, the problems occur only when buffering on FRIENDs' buildings 1....

    Started by SunShakes, 19.01.12 09:42
    fish plates
    • Replies: 1
    • Views: 9,034
    BB_Azariel
    19.01.12 09:56 Go to last post

  2. No worker at marble quarry.

    Hi, got a real problem here. One of my marble quarrys seem to have a very lazy worker. Built the mason in front of the quarry ca 48h ago.. and so...

    Started by Nightportier, 17.01.12 01:03
    • Replies: 4
    • Views: 10,955
    Dilbe
    18.01.12 16:11 Go to last post

  3. Post Interaction between building queue and building license

    Hello, I think that I find a bug with the interaction between building queue and building license. When I have 1 building license and a first...

    Started by KafeCieste, 18.01.12 12:54
    building license, building queue
    • Replies: 0
    • Views: 62,292
    KafeCieste
    18.01.12 12:54 Go to last post

  4. No chat ingame

    Since this morning I have no chat ingame :/ I tried to relog few times and it didnt help :/

    Started by TheTick, 13.01.12 08:12
    • Replies: 4
    • Views: 11,376
    e92Sz
    17.01.12 22:50 Go to last post

  5. Game did not go active - Hatafat - bug #1

    Hi, I'm a newbee in settlers online. got aquianted yesterday and loged in today for second time. when I loged in the game initialized, showed...

    Started by hatafat, 16.01.12 22:42
    1 Attachment(s)
    • Replies: 2
    • Views: 4,638
    hatafat
    17.01.12 16:58 Go to last post

  6. Cannot redeem vouchers

    I got some resource vouchers when I purchased ANNO 2070 but whenever I enter them they say its invalid. I have typed them the exact way they are on...

    Started by McRooster, 17.01.12 10:17
    • Replies: 2
    • Views: 42,693
    Calen
    17.01.12 11:02 Go to last post

  7. Bowmaker of strike?

    My bowmaker went on some sort of strike because last night he complained about a lack of resources even though I had wood to spare. I figured it...

    Started by Zotamedu, 17.01.12 06:37
    • Replies: 1
    • Views: 19,807
    BB_Azariel
    17.01.12 09:22 Go to last post

  8. Battle bug

    Hello, This is the second time it happens. I've sent my army to battle and in round 1 we both suffer a few casualities, in round 2 my guys kill...

    Started by Einstein1337, 17.01.12 09:04
    • Replies: 0
    • Views: 15,721
    Einstein1337
    17.01.12 09:04 Go to last post

  9. Losing resources

    I keep losing resources, last night I had 5k water 4k coal and and 4k fir wood, this morning I had 1 coal 3 wood and 0 water, this has been happening...

    Started by Sand, 16.01.12 13:06
    • Replies: 1
    • Views: 7,799
    Sand
    16.01.12 18:51 Go to last post

  10. Lost chat bar,and new buildings disappear

    I lost my chat bar as well as i cant place any new buildings,whenever browser updates,the build site deletes as if it was never there

    Started by Tsunamijhoe, 16.01.12 11:37
    • Replies: 0
    • Views: 7,100
    Tsunamijhoe
    16.01.12 11:37 Go to last post

  11. Unbalanced BUFF cost

    Hi, I have done some math and come to conclusion how BUFF's are to expencive to use. If you make Fish platter and use to a Fir wood cutter you...

    Started by Energyman, 19.12.11 14:00
    2 Pages •
    1 2
    • Replies: 10
    • Views: 25,450
    Robinek
    16.01.12 10:32 Go to last post

  12. I have a problem

    When a mine is over don't get back my build licence.so is the game or is a bug?

    Started by Adryan, 11.01.12 07:23
    • Replies: 2
    • Views: 22,367
    Kremon
    16.01.12 08:19 Go to last post

  13. lost chat bar

    chat got a bit frantic about 20mins ago then my chat section just vanished. have tried logging out and in again etc and it hasnt loaded up again (i...

    Started by sam17, 13.01.12 16:02
    • Replies: 9
    • Views: 8,942
    Jaimy
    15.01.12 22:26 Go to last post

  14. Forum resolution problem

    I use 1024x768 resolution and forum just don't scale well on my monitor (it is to big and doesn't match firefox window). I can zoom out whole site...

    Started by TheTick, 12.01.12 13:22
    • Replies: 1
    • Views: 9,726
    Jaimy
    15.01.12 15:14 Go to last post

  15. Profile editing problem

    Hey guys, I found an problem while editing my profile information. When i wanted to enter which Settlers game i have played i couldn't enter...

    Started by Jaimy, 15.01.12 15:10
    • Replies: 0
    • Views: 5,446
    Jaimy
    15.01.12 15:10 Go to last post

  16. Problem with ENG web site

    Hi to all, Problem is with starting page http://www.thesettlersonline.com/en . We have tried with all known browsers but result is the same broken...

    Started by Stefek, 08.12.11 13:24
    2 Pages •
    1 2
    2 Attachment(s)
    • Replies: 13
    • Views: 78,373
    Vgamer
    14.01.12 21:13 Go to last post

  17. -1 building licenses ;/

    I got -1 building licenses. I deleted all cookies and cleared my cache even changed browser and I still got -1 licenses. Can someone look into it ;/

    Started by TheTick, 14.01.12 20:30
    • Replies: 0
    • Views: 12,886
    TheTick
    14.01.12 20:30 Go to last post

  18. login issue

    i cant login into game. i could an hour ago. i am logged on the website but as i try to run the game i get stuckon the loading part. any idea what to...

    Started by Lednacek, 14.01.12 17:42
    • Replies: 0
    • Views: 12,193
    Lednacek
    14.01.12 17:42 Go to last post

  19. Buildings disappear

    When I start building anything the building just disappears. Sometimes it disappears instantly and sometimes it goes up to 30-50% and then just...

    Started by Cheeap, 14.01.12 08:21
    • Replies: 0
    • Views: 9,414
    Cheeap
    14.01.12 08:21 Go to last post

  20. Trading problem/bug

    I've been getting trade requests for offers I cleared many minutes before. I stay online while my offer is current but go off and do other things a...

    Started by Sable, 14.12.11 19:59
    • Replies: 5
    • Views: 23,611
    Dilbe
    13.01.12 22:15 Go to last post
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