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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,940
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,179
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,402
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,465
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,779
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,071
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Adventures losing time during Maintenance

    Dear BB, I just missed my adventure bonuses because of the maintenance. I only had to send one more wave and then I would have the adventure down....

    Started by Guenivere, 19.01.12 12:15
    • Replies: 3
    • Views: 13,869
    Calen
    19.01.12 15:01 Go to last post

  2. coal mine bug?

    Hi, I'm not really sure but I think there's a bug regarding coal mine, maybe more mines for all i know. I've explored and found a coal reserve,...

    Started by Artillery, 18.01.12 20:52
    • Replies: 3
    • Views: 40,784
    Calen
    19.01.12 11:56 Go to last post

  3. Thumbs down Geologist mines not appearing when found !!!

    Just lately, mu geologist has been tramping all over the kingdom in search of marble & Iron etc, (i have 2 Geologists) when they find a mine, you get...

    Started by tomas, 17.01.12 12:28
    geologist, mines
    • Replies: 2
    • Views: 19,529
    tomas
    19.01.12 11:37 Go to last post

  4. The fish plate bug

    Dear MODs, I and my friends are experience problems when using fish plates, the problems occur only when buffering on FRIENDs' buildings 1....

    Started by SunShakes, 19.01.12 09:42
    fish plates
    • Replies: 1
    • Views: 9,053
    BB_Azariel
    19.01.12 09:56 Go to last post

  5. No worker at marble quarry.

    Hi, got a real problem here. One of my marble quarrys seem to have a very lazy worker. Built the mason in front of the quarry ca 48h ago.. and so...

    Started by Nightportier, 17.01.12 01:03
    • Replies: 4
    • Views: 11,000
    Dilbe
    18.01.12 16:11 Go to last post

  6. Post Interaction between building queue and building license

    Hello, I think that I find a bug with the interaction between building queue and building license. When I have 1 building license and a first...

    Started by KafeCieste, 18.01.12 12:54
    building license, building queue
    • Replies: 0
    • Views: 63,819
    KafeCieste
    18.01.12 12:54 Go to last post

  7. No chat ingame

    Since this morning I have no chat ingame :/ I tried to relog few times and it didnt help :/

    Started by TheTick, 13.01.12 08:12
    • Replies: 4
    • Views: 11,444
    e92Sz
    17.01.12 22:50 Go to last post

  8. Game did not go active - Hatafat - bug #1

    Hi, I'm a newbee in settlers online. got aquianted yesterday and loged in today for second time. when I loged in the game initialized, showed...

    Started by hatafat, 16.01.12 22:42
    1 Attachment(s)
    • Replies: 2
    • Views: 4,661
    hatafat
    17.01.12 16:58 Go to last post

  9. Cannot redeem vouchers

    I got some resource vouchers when I purchased ANNO 2070 but whenever I enter them they say its invalid. I have typed them the exact way they are on...

    Started by McRooster, 17.01.12 10:17
    • Replies: 2
    • Views: 42,724
    Calen
    17.01.12 11:02 Go to last post

  10. Bowmaker of strike?

    My bowmaker went on some sort of strike because last night he complained about a lack of resources even though I had wood to spare. I figured it...

    Started by Zotamedu, 17.01.12 06:37
    • Replies: 1
    • Views: 19,832
    BB_Azariel
    17.01.12 09:22 Go to last post

  11. Battle bug

    Hello, This is the second time it happens. I've sent my army to battle and in round 1 we both suffer a few casualities, in round 2 my guys kill...

    Started by Einstein1337, 17.01.12 09:04
    • Replies: 0
    • Views: 15,740
    Einstein1337
    17.01.12 09:04 Go to last post

  12. Losing resources

    I keep losing resources, last night I had 5k water 4k coal and and 4k fir wood, this morning I had 1 coal 3 wood and 0 water, this has been happening...

    Started by Sand, 16.01.12 13:06
    • Replies: 1
    • Views: 7,825
    Sand
    16.01.12 18:51 Go to last post

  13. Lost chat bar,and new buildings disappear

    I lost my chat bar as well as i cant place any new buildings,whenever browser updates,the build site deletes as if it was never there

    Started by Tsunamijhoe, 16.01.12 11:37
    • Replies: 0
    • Views: 7,297
    Tsunamijhoe
    16.01.12 11:37 Go to last post

  14. Unbalanced BUFF cost

    Hi, I have done some math and come to conclusion how BUFF's are to expencive to use. If you make Fish platter and use to a Fir wood cutter you...

    Started by Energyman, 19.12.11 14:00
    2 Pages •
    1 2
    • Replies: 10
    • Views: 25,572
    Robinek
    16.01.12 10:32 Go to last post

  15. I have a problem

    When a mine is over don't get back my build licence.so is the game or is a bug?

    Started by Adryan, 11.01.12 07:23
    • Replies: 2
    • Views: 22,409
    Kremon
    16.01.12 08:19 Go to last post

  16. lost chat bar

    chat got a bit frantic about 20mins ago then my chat section just vanished. have tried logging out and in again etc and it hasnt loaded up again (i...

    Started by sam17, 13.01.12 16:02
    • Replies: 9
    • Views: 9,042
    Jaimy
    15.01.12 22:26 Go to last post

  17. Forum resolution problem

    I use 1024x768 resolution and forum just don't scale well on my monitor (it is to big and doesn't match firefox window). I can zoom out whole site...

    Started by TheTick, 12.01.12 13:22
    • Replies: 1
    • Views: 9,757
    Jaimy
    15.01.12 15:14 Go to last post

  18. Profile editing problem

    Hey guys, I found an problem while editing my profile information. When i wanted to enter which Settlers game i have played i couldn't enter...

    Started by Jaimy, 15.01.12 15:10
    • Replies: 0
    • Views: 5,474
    Jaimy
    15.01.12 15:10 Go to last post

  19. Problem with ENG web site

    Hi to all, Problem is with starting page http://www.thesettlersonline.com/en . We have tried with all known browsers but result is the same broken...

    Started by Stefek, 08.12.11 13:24
    2 Pages •
    1 2
    2 Attachment(s)
    • Replies: 13
    • Views: 78,512
    Vgamer
    14.01.12 21:13 Go to last post

  20. -1 building licenses ;/

    I got -1 building licenses. I deleted all cookies and cleared my cache even changed browser and I still got -1 licenses. Can someone look into it ;/

    Started by TheTick, 14.01.12 20:30
    • Replies: 0
    • Views: 14,019
    TheTick
    14.01.12 20:30 Go to last post
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