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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,910
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,677
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 464,905
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,053
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,416
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 422,995
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Iron ore in the Star menu

    Hi, I got 250 iron ore in my star menu, but can't activate it at the Mayors house... crown is just did not highlighted...

    Started by Energyman, 05.01.12 21:40
    • Replies: 2
    • Views: 9,809
    Energyman
    06.01.12 08:13 Go to last post

  2. Paused buildings

    I've been pausing the production of buildings then noticing the Snooze doesn't come up over the building. It's a waste when friends come and Buff a...

    Started by Deed, 04.01.12 18:29
    • Replies: 1
    • Views: 8,850
    Jools
    05.01.12 15:31 Go to last post

  3. Quest book bug in tutorial

    Copper smelter vs. bronze smelter :)

    Started by MAXIMUS_SWE, 05.01.12 02:03
    1 Attachment(s)
    • Replies: 0
    • Views: 7,490
    MAXIMUS_SWE
    05.01.12 02:03 Go to last post

  4. chat room problems

    anyone else having problems with accessing the chat room. the game plays fine but i can't trade etc as chat room is permanantly down

    Started by legless, 31.12.11 10:49
    • Replies: 5
    • Views: 6,925
    legless
    04.01.12 19:29 Go to last post

  5. Unhappy Excess Trade Resources

    I just completed a trade, not realising I didn't have space for the resources. This sucks! Items should be put in the star menu or not allow...

    Started by Phoren, 04.01.12 16:58
    • Replies: 0
    • Views: 9,654
    Phoren
    04.01.12 16:58 Go to last post

  6. Wrong daily rewards

    This has been happending for a few days now. my daily rewards are differnt to what it shows, today i should have got 150 iron or coal, looked like...

    Started by AlexD, 04.01.12 07:26
    • Replies: 4
    • Views: 21,734
    AlexD
    04.01.12 13:04 Go to last post

  7. avatar problem

    hi i registered an account yesterday i have an avatar called Denis today i logged in and i dont have him it said registration is not completed so i...

    Started by Denis1, 04.01.12 09:22
    • Replies: 1
    • Views: 6,057
    BB_Azariel
    04.01.12 09:27 Go to last post

  8. NEGATIVE building licences.

    Bug like in topic. Also noticed bug: when new building start to build percentage is not set to 0% (but some random number like 12395%) until...

    Started by Qhash, 29.12.11 23:08
    • Replies: 2
    • Views: 2,951
    Phoren
    03.01.12 16:21 Go to last post

  9. Login BUG

    When I try to log in sometimes, the screen is flashing and nothing happens :S Trying to refresh, log out then in, etc

    Started by apetryne2012, 02.01.12 23:46
    • Replies: 2
    • Views: 5,921
    Phoren
    03.01.12 16:18 Go to last post

  10. Buffing friends bug

    I don't know if it's already mentioned, but there is a bug when buffing a friend's building The number of plates doesn't decrement in the star menu,...

    Started by fingon2, 03.01.12 12:17
    • Replies: 0
    • Views: 6,738
    fingon2
    03.01.12 12:17 Go to last post

  11. Unhappy unable to send mail

    Hi all my mail has stopped working? I can receive mail but cannot reply or sen to friend Please help

    Started by nobalot, 01.01.12 19:22
    • Replies: 0
    • Views: 8,287
    nobalot
    01.01.12 19:22 Go to last post

  12. The Christmas Bakery, can't complete quest.

    Hi, as the title says, i can't complete it.. i have the flower and it's a green thing (look as a ticked mark) and it shows 50/50 but there is no...

    Started by Nightportier, 15.12.11 23:14
    • Replies: 3
    • Views: 20,650
    Speedy
    01.01.12 14:30 Go to last post

  13. Attacking Wrong Bandit Camp

    I selected to attack a bandit camp 10000% sure of it, and my general attacked a different camp which was a certain defeat. lost my whole army :( ...

    Started by Phoren, 28.12.11 16:59
    • Replies: 4
    • Views: 24,688
    Seanery
    31.12.11 16:22 Go to last post

  14. Unhappy Hardwood forester issue

    Shouldn't these two hardwood foresters do something about the cluster of tree stumps in the middle there instead of walking across the map to work on...

    Started by Lexidh, 30.12.11 19:47
    • Replies: 3
    • Views: 7,207
    Seanery
    31.12.11 10:51 Go to last post

  15. Save the Christmas Feast remaining time problem

    when I accepted the adventure the timer was already at 1:55 and now, after only 12 minutes, it shows 1:23:42. I guess I won't be able to finish it if...

    Started by Volaxad, 30.12.11 18:33
    • Replies: 0
    • Views: 11,310
    Volaxad
    30.12.11 18:33 Go to last post

  16. Unhappy File loading failed

    Hi, I don't how you're able to play this game... It seems to be working now for everyone except me :( Still having the same problem: File...

    Started by Mizc, 30.12.11 16:06
    • Replies: 1
    • Views: 21,169
    Seanery
    30.12.11 16:29 Go to last post

  17. Star Menu Bug

    *delete

    Started by Yali, 30.12.11 13:25
    • Replies: 0
    • Views: 12,957
    Yali
    30.12.11 13:25 Go to last post

  18. Arrow Settlers in eyefinity , 3 screens

    I have an eyefinity setup and try'd settlers on it , when you have it over 3 screens its ok on it untill you move . You then get black shading...

    Started by Steg, 30.12.11 09:22
    1 Attachment(s)
    • Replies: 0
    • Views: 3,780
    Steg
    30.12.11 09:22 Go to last post

  19. Thumbs down missing trade melted bronze traded for 400 only receieved 99

    hello, i traded 165 marble for 400 melted bronze bars, but my store only shows 99 bronze bars, but i have storage space for over 1000 where...

    Started by AlexD, 29.12.11 20:14
    • Replies: 0
    • Views: 8,069
    AlexD
    29.12.11 20:14 Go to last post

  20. Todays maintanes, lost all my armies and generals

    Before the servers vent down, i was clearing the christmas special adventure for the 2. time and only missing Skunk and Croaker camps. I had 2...

    Started by Sweetpee, 29.12.11 18:18
    • Replies: 1
    • Views: 190,012
    Seanery
    29.12.11 18:29 Go to last post
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