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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 390,911
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 119,176
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 475,342
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,777,184
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,125,641
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,067
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. General attacking the wrong camp?!

    I'm lvl 21 and is about to clear out the lower right area, there is a camp hiding in the woods who has 5 scavenger and 5 stone throwers (easy as...

    Started by Quand, 06.01.12 13:19
    • Replies: 3
    • Views: 10,572
    06.01.12 15:32 Go to last post
  2. Misplaced text

    Hello, There are some buildings that do not use recources like the watermill and the recycling plant. However when you hover above the upgrage...

    Started by cable-one, 04.01.12 22:17
    • Replies: 2
    • Views: 21,556
    06.01.12 09:53 Go to last post
  3. Cool Tehnical problem

    i can't play the game.... i log in , it appear homepage ,and when i click Play Now it appear a blue screen , and nothing.. Usualy ,there must be a...

    Started by Marmoth, 06.01.12 04:48
    • Replies: 1
    • Views: 7,742
    06.01.12 09:50 Go to last post
  4. Iron ore in the Star menu

    Hi, I got 250 iron ore in my star menu, but can't activate it at the Mayors house... crown is just did not highlighted...

    Started by Energyman, 05.01.12 21:40
    • Replies: 2
    • Views: 9,830
    06.01.12 08:13 Go to last post
  5. Paused buildings

    I've been pausing the production of buildings then noticing the Snooze doesn't come up over the building. It's a waste when friends come and Buff a...

    Started by Deed, 04.01.12 18:29
    • Replies: 1
    • Views: 8,868
    05.01.12 15:31 Go to last post
  6. Quest book bug in tutorial

    Copper smelter vs. bronze smelter :)

    Started by MAXIMUS_SWE, 05.01.12 02:03
    • Replies: 0
    • Views: 7,662
    05.01.12 02:03 Go to last post
  7. chat room problems

    anyone else having problems with accessing the chat room. the game plays fine but i can't trade etc as chat room is permanantly down

    Started by legless, 31.12.11 10:49
    • Replies: 5
    • Views: 7,010
    04.01.12 19:29 Go to last post
  8. Unhappy Excess Trade Resources

    I just completed a trade, not realising I didn't have space for the resources. This sucks! Items should be put in the star menu or not allow...

    Started by Phoren, 04.01.12 16:58
    • Replies: 0
    • Views: 9,822
    04.01.12 16:58 Go to last post
  9. Wrong daily rewards

    This has been happending for a few days now. my daily rewards are differnt to what it shows, today i should have got 150 iron or coal, looked like...

    Started by AlexD, 04.01.12 07:26
    • Replies: 4
    • Views: 21,954
    04.01.12 13:04 Go to last post
  10. avatar problem

    hi i registered an account yesterday i have an avatar called Denis today i logged in and i dont have him it said registration is not completed so i...

    Started by Denis1, 04.01.12 09:22
    • Replies: 1
    • Views: 6,115
    04.01.12 09:27 Go to last post
  11. NEGATIVE building licences.

    Bug like in topic. Also noticed bug: when new building start to build percentage is not set to 0% (but some random number like 12395%) until...

    Started by Qhash, 29.12.11 23:08
    • Replies: 2
    • Views: 2,972
    03.01.12 16:21 Go to last post
  12. Login BUG

    When I try to log in sometimes, the screen is flashing and nothing happens :S Trying to refresh, log out then in, etc

    Started by apetryne2012, 02.01.12 23:46
    • Replies: 2
    • Views: 5,939
    03.01.12 16:18 Go to last post
  13. Buffing friends bug

    I don't know if it's already mentioned, but there is a bug when buffing a friend's building The number of plates doesn't decrement in the star menu,...

    Started by fingon2, 03.01.12 12:17
    • Replies: 0
    • Views: 6,766
    03.01.12 12:17 Go to last post
  14. Unhappy unable to send mail

    Hi all my mail has stopped working? I can receive mail but cannot reply or sen to friend Please help

    Started by nobalot, 01.01.12 19:22
    • Replies: 0
    • Views: 8,300
    01.01.12 19:22 Go to last post
  15. The Christmas Bakery, can't complete quest.

    Hi, as the title says, i can't complete it.. i have the flower and it's a green thing (look as a ticked mark) and it shows 50/50 but there is no...

    Started by Nightportier, 15.12.11 23:14
    • Replies: 3
    • Views: 20,674
    01.01.12 14:30 Go to last post
  16. Attacking Wrong Bandit Camp

    I selected to attack a bandit camp 10000% sure of it, and my general attacked a different camp which was a certain defeat. lost my whole army :( ...

    Started by Phoren, 28.12.11 16:59
    • Replies: 4
    • Views: 25,061
    31.12.11 16:22 Go to last post
  17. Unhappy Hardwood forester issue

    Shouldn't these two hardwood foresters do something about the cluster of tree stumps in the middle there instead of walking across the map to work on...

    Started by Lexidh, 30.12.11 19:47
    • Replies: 3
    • Views: 7,237
    31.12.11 10:51 Go to last post
  18. Save the Christmas Feast remaining time problem

    when I accepted the adventure the timer was already at 1:55 and now, after only 12 minutes, it shows 1:23:42. I guess I won't be able to finish it if...

    Started by Volaxad, 30.12.11 18:33
    • Replies: 0
    • Views: 11,350
    30.12.11 18:33 Go to last post
  19. Unhappy File loading failed

    Hi, I don't how you're able to play this game... It seems to be working now for everyone except me :( Still having the same problem: File...

    Started by Mizc, 30.12.11 16:06
    • Replies: 1
    • Views: 21,218
    30.12.11 16:29 Go to last post
  20. Star Menu Bug

    *delete

    Started by Yali, 30.12.11 13:25
    • Replies: 0
    • Views: 13,140
    30.12.11 13:25 Go to last post

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