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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,369
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,361
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,365
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,751
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,715
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,210
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Unhappy Excess Trade Resources

    I just completed a trade, not realising I didn't have space for the resources. This sucks! Items should be put in the star menu or not allow...

    Started by Phoren, 04.01.12 16:58
    • Replies: 0
    • Views: 9,474
    04.01.12 16:58 Go to last post
  2. Wrong daily rewards

    This has been happending for a few days now. my daily rewards are differnt to what it shows, today i should have got 150 iron or coal, looked like...

    Started by AlexD, 04.01.12 07:26
    • Replies: 4
    • Views: 21,524
    04.01.12 13:04 Go to last post
  3. avatar problem

    hi i registered an account yesterday i have an avatar called Denis today i logged in and i dont have him it said registration is not completed so i...

    Started by Denis1, 04.01.12 09:22
    • Replies: 1
    • Views: 5,981
    04.01.12 09:27 Go to last post
  4. NEGATIVE building licences.

    Bug like in topic. Also noticed bug: when new building start to build percentage is not set to 0% (but some random number like 12395%) until...

    Started by Qhash, 29.12.11 23:08
    • Replies: 2
    • Views: 2,926
    03.01.12 16:21 Go to last post
  5. Login BUG

    When I try to log in sometimes, the screen is flashing and nothing happens :S Trying to refresh, log out then in, etc

    Started by apetryne2012, 02.01.12 23:46
    • Replies: 2
    • Views: 5,907
    03.01.12 16:18 Go to last post
  6. Buffing friends bug

    I don't know if it's already mentioned, but there is a bug when buffing a friend's building The number of plates doesn't decrement in the star menu,...

    Started by fingon2, 03.01.12 12:17
    • Replies: 0
    • Views: 6,716
    03.01.12 12:17 Go to last post
  7. Unhappy unable to send mail

    Hi all my mail has stopped working? I can receive mail but cannot reply or sen to friend Please help

    Started by nobalot, 01.01.12 19:22
    • Replies: 0
    • Views: 8,269
    01.01.12 19:22 Go to last post
  8. The Christmas Bakery, can't complete quest.

    Hi, as the title says, i can't complete it.. i have the flower and it's a green thing (look as a ticked mark) and it shows 50/50 but there is no...

    Started by Nightportier, 15.12.11 23:14
    • Replies: 3
    • Views: 20,633
    01.01.12 14:30 Go to last post
  9. Attacking Wrong Bandit Camp

    I selected to attack a bandit camp 10000% sure of it, and my general attacked a different camp which was a certain defeat. lost my whole army :( ...

    Started by Phoren, 28.12.11 16:59
    • Replies: 4
    • Views: 24,362
    31.12.11 16:22 Go to last post
  10. Unhappy Hardwood forester issue

    Shouldn't these two hardwood foresters do something about the cluster of tree stumps in the middle there instead of walking across the map to work on...

    Started by Lexidh, 30.12.11 19:47
    • Replies: 3
    • Views: 7,179
    31.12.11 10:51 Go to last post
  11. Save the Christmas Feast remaining time problem

    when I accepted the adventure the timer was already at 1:55 and now, after only 12 minutes, it shows 1:23:42. I guess I won't be able to finish it if...

    Started by Volaxad, 30.12.11 18:33
    • Replies: 0
    • Views: 11,249
    30.12.11 18:33 Go to last post
  12. Unhappy File loading failed

    Hi, I don't how you're able to play this game... It seems to be working now for everyone except me :( Still having the same problem: File...

    Started by Mizc, 30.12.11 16:06
    • Replies: 1
    • Views: 21,095
    30.12.11 16:29 Go to last post
  13. Star Menu Bug

    *delete

    Started by Yali, 30.12.11 13:25
    • Replies: 0
    • Views: 12,759
    30.12.11 13:25 Go to last post
  14. Arrow Settlers in eyefinity , 3 screens

    I have an eyefinity setup and try'd settlers on it , when you have it over 3 screens its ok on it untill you move . You then get black shading...

    Started by Steg, 30.12.11 09:22
    • Replies: 0
    • Views: 3,762
    30.12.11 09:22 Go to last post
  15. Thumbs down missing trade melted bronze traded for 400 only receieved 99

    hello, i traded 165 marble for 400 melted bronze bars, but my store only shows 99 bronze bars, but i have storage space for over 1000 where...

    Started by AlexD, 29.12.11 20:14
    • Replies: 0
    • Views: 8,053
    29.12.11 20:14 Go to last post
  16. Todays maintanes, lost all my armies and generals

    Before the servers vent down, i was clearing the christmas special adventure for the 2. time and only missing Skunk and Croaker camps. I had 2...

    Started by Sweetpee, 29.12.11 18:18
    • Replies: 1
    • Views: 189,979
    29.12.11 18:29 Go to last post
  17. Respawn dogs.

    I have attacked a bandit leader camp and killed the dogs and lost my army. But when I logged on again, now the dogs are back again. Is it right?

    Started by PeterV, 29.12.11 16:01
    • Replies: 2
    • Views: 9,885
    29.12.11 16:10 Go to last post
  18. The ressources buff can be get 2 times if clicked on the bottom right mail notificati

    Description: If the user click's on the mail icon on the bottom right corner after the explorer finds a treasure, the mail notification on the upper...

    Started by Creo, 29.12.11 11:24
    • Replies: 0
    • Views: 7,921
    29.12.11 11:24 Go to last post
  19. Misleading Wording

    The Christmas Feast does not 'increase output sixfold for 2 hours'. It increases population growth (presumably) sixfold for 2 hours. The first I...

    Started by Sable, 29.12.11 06:33
    • Replies: 2
    • Views: 25,637
    29.12.11 07:11 Go to last post
  20. Lost settler gift

    Problem solved! Im an idiot!

    Started by Kavoan, 29.12.11 07:05
    • Replies: 0
    • Views: 3,676
    29.12.11 07:05 Go to last post

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