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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,539
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,913
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,343
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,509
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,492
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,305
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. The Christmas Bakery, can't complete quest.

    Hi, as the title says, i can't complete it.. i have the flower and it's a green thing (look as a ticked mark) and it shows 50/50 but there is no...

    Started by Nightportier, 15.12.11 23:14
    • Replies: 3
    • Views: 20,604
    Speedy
    01.01.12 14:30 Go to last post

  2. Attacking Wrong Bandit Camp

    I selected to attack a bandit camp 10000% sure of it, and my general attacked a different camp which was a certain defeat. lost my whole army :( ...

    Started by Phoren, 28.12.11 16:59
    • Replies: 4
    • Views: 24,106
    Seanery
    31.12.11 16:22 Go to last post

  3. Unhappy Hardwood forester issue

    Shouldn't these two hardwood foresters do something about the cluster of tree stumps in the middle there instead of walking across the map to work on...

    Started by Lexidh, 30.12.11 19:47
    • Replies: 3
    • Views: 7,165
    Seanery
    31.12.11 10:51 Go to last post

  4. Save the Christmas Feast remaining time problem

    when I accepted the adventure the timer was already at 1:55 and now, after only 12 minutes, it shows 1:23:42. I guess I won't be able to finish it if...

    Started by Volaxad, 30.12.11 18:33
    • Replies: 0
    • Views: 11,187
    Volaxad
    30.12.11 18:33 Go to last post

  5. Unhappy File loading failed

    Hi, I don't how you're able to play this game... It seems to be working now for everyone except me :( Still having the same problem: File...

    Started by Mizc, 30.12.11 16:06
    • Replies: 1
    • Views: 21,045
    Seanery
    30.12.11 16:29 Go to last post

  6. Star Menu Bug

    *delete

    Started by Yali, 30.12.11 13:25
    • Replies: 0
    • Views: 12,596
    Yali
    30.12.11 13:25 Go to last post

  7. Arrow Settlers in eyefinity , 3 screens

    I have an eyefinity setup and try'd settlers on it , when you have it over 3 screens its ok on it untill you move . You then get black shading...

    Started by Steg, 30.12.11 09:22
    1 Attachment(s)
    • Replies: 0
    • Views: 3,742
    Steg
    30.12.11 09:22 Go to last post

  8. Thumbs down missing trade melted bronze traded for 400 only receieved 99

    hello, i traded 165 marble for 400 melted bronze bars, but my store only shows 99 bronze bars, but i have storage space for over 1000 where...

    Started by AlexD, 29.12.11 20:14
    • Replies: 0
    • Views: 8,030
    AlexD
    29.12.11 20:14 Go to last post

  9. Todays maintanes, lost all my armies and generals

    Before the servers vent down, i was clearing the christmas special adventure for the 2. time and only missing Skunk and Croaker camps. I had 2...

    Started by Sweetpee, 29.12.11 18:18
    • Replies: 1
    • Views: 189,950
    Seanery
    29.12.11 18:29 Go to last post

  10. Respawn dogs.

    I have attacked a bandit leader camp and killed the dogs and lost my army. But when I logged on again, now the dogs are back again. Is it right?

    Started by PeterV, 29.12.11 16:01
    • Replies: 2
    • Views: 9,817
    PeterV
    29.12.11 16:10 Go to last post

  11. The ressources buff can be get 2 times if clicked on the bottom right mail notificati

    Description: If the user click's on the mail icon on the bottom right corner after the explorer finds a treasure, the mail notification on the upper...

    Started by Creo, 29.12.11 11:24
    • Replies: 0
    • Views: 7,878
    Creo
    29.12.11 11:24 Go to last post

  12. Misleading Wording

    The Christmas Feast does not 'increase output sixfold for 2 hours'. It increases population growth (presumably) sixfold for 2 hours. The first I...

    Started by Sable, 29.12.11 06:33
    • Replies: 2
    • Views: 25,536
    Sable
    29.12.11 07:11 Go to last post

  13. Lost settler gift

    Problem solved! Im an idiot!

    Started by Kavoan, 29.12.11 07:05
    • Replies: 0
    • Views: 3,663
    Kavoan
    29.12.11 07:05 Go to last post

  14. No chat/trade menu

    From time to time (after login) my trade/chat menu is not there. I use google Chrome.

    Started by Galmino, 22.12.11 11:12
    • Replies: 5
    • Views: 6,163
    Scoobiesnax
    28.12.11 17:45 Go to last post

  15. General transfer

    When a general is transferred to another position and on the way is passing through enemy territory, it should be stopped by camps on which territory...

    Started by Adrian1st, 27.12.11 15:15
    • Replies: 1
    • Views: 4,683
    sparkz
    27.12.11 16:04 Go to last post

  16. Settling a forign Land

    Good Afternoon I dont know if this a bug, an ongoing dev issue or an intended feature, I am on holiday in Thailand (no not that kind of holiday...

    Started by Calador, 27.12.11 10:07
    • Replies: 0
    • Views: 5,076
    Calador
    27.12.11 10:07 Go to last post

  17. Xmas quests

    Have had 3 not register, one stone, one wood and buff friend 5 times. As 30 gifts down a little frustrating I wondered if anyone else has had...

    Started by Redleaderone, 26.12.11 15:17
    • Replies: 1
    • Views: 4,239
    BB_Azariel
    27.12.11 09:21 Go to last post

  18. Talking connected to the server

    I can't seem to get connected to the server. I alraidy had 5 times in 30 minutes cleared my caches and it still doesn't work porpelly... This...

    Started by Queen, 23.12.11 08:37
    • Replies: 5
    • Views: 5,697
    R0NIN
    27.12.11 08:01 Go to last post

  19. Exclamation website not loading

    i just get blank white screen when i try to log in http://www.thesettlersonline.com/en/play :mad:

    Started by AlexD, 26.12.11 14:10
    11 Pages •
    1 2 3 ... 11
    • Replies: 100
    • Views: 145,611
    Nogbad
    26.12.11 17:58 Go to last post

  20. Moved: white page when i click play

    When i clicked 'Play' an error poped up saying i had to clean cache and then try again.. i did that and now when i click play the page loads for...

    Started by HalL, 26.12.11 15:02
    • Replies: -
    • Views: -
    nerb
    26.12.11 14:59 Go to last post
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