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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,448
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,370
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,422
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,117
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,929
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,359
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. When clicking on building no resource numbers shown.

    I am sure that when I first started if I clicked on say the fir wood cutter, all the available pine wood locations AND number left was shown. Know it...

    Started by Chocky, 21.12.11 12:26
    • Replies: 1
    • Views: 12,513
    21.12.11 12:46 Go to last post
  2. Buff bug, buff disapearing ?

    Has anyone beside my friend and me lost buff when buffing ur friend ? Just now i lost 5 sandwich when trading 14 buff with a friend and my friend...

    Started by Alacar, 19.12.11 11:35
    • Replies: 5
    • Views: 4,785
    21.12.11 11:28 Go to last post
  3. Angry i am not chat server available why reason???

    this is bug???:mad: Attach a photo for this issue was. I need a quick answer. bye

    Started by kongsoonbibi, 20.12.11 19:06
    • Replies: 5
    • Views: 9,148
    21.12.11 08:55 Go to last post
  4. Windows

    Hallo, there is a problem. It is imposible to move buildings windows and trade window...therefore is imposible make some trade offer and build for...

    Started by Anca37, 20.12.11 09:36
    • Replies: 5
    • Views: 88,998
    20.12.11 20:13 Go to last post
  5. Disserpearing forces

    Ok this was annoying. I just relocated my garrison from one zone to another upon doing so I discovered I had lost all the men stationed there....

    Started by Calgor, 20.12.11 20:11
    • Replies: 0
    • Views: 5,228
    20.12.11 20:11 Go to last post
  6. Cancelled Daily Quest

    I have accidentally cancelled the daily quest. Is there anyway I can get it back. I have actually completed it but as I cancelled it I have not got...

    Started by danielmartind, 20.12.11 19:43
    • Replies: 0
    • Views: 4,275
    20.12.11 19:43 Go to last post
  7. Pausing production

    If you pause the production when the settler is delivering the good to the storage (mayor's house/store house), it'll appear to be paused but the...

    Started by Seanery, 20.12.11 12:35
    • Replies: 0
    • Views: 2,704
    20.12.11 12:35 Go to last post
  8. resource buff bug

    I've received today as a daily log-in reward 350 iron ore and I was like "Thank god" (since 2 Iron mines depleted over night). The problem is that...

    Started by Volaxad, 20.12.11 05:19
    • Replies: 4
    • Views: 5,011
    20.12.11 12:29 Go to last post
  9. BUG: no building licence refund

    Hi, possible bug. Reproduce scenario: 1) My copper mine had got depleted 2) I tore it down 3) I got a free settler back, but no building...

    Started by Trouba, 07.12.11 14:25
    • Replies: 9
    • Views: 52,150
    20.12.11 08:52 Go to last post
  10. Question Provision house, build toolbelts

    I have tryed twice to buid three tollbelts in the Provision house. After production I can't find them in the star menu, so I think there is a failore...

    Started by PeterV, 16.12.11 11:20
    • Replies: 3
    • Views: 6,463
    20.12.11 07:27 Go to last post
  11. Mini-bug

    Need no longer problem fixed!

    Started by Kavoan, 18.12.11 21:00
    • Replies: 0
    • Views: 8,605
    18.12.11 21:00 Go to last post
  12. Star menu, while at friend.

    Star menu while visiting friend, shows things-buffs and so on which you can use in hes island. Evryone know, that you can not use explorer there or...

    Started by molder, 18.12.11 11:44
    • Replies: 1
    • Views: 5,742
    18.12.11 19:27 Go to last post
  13. What to do if you keep disconnecting from server

    One of the main causes for this can be a bad route to the server - rebooting your router will usually fix this - either by a soft reboot or (IMHO)...

    Started by puzzletrain, 18.12.11 13:24
    • Replies: 0
    • Views: 122,440
    18.12.11 13:24 Go to last post
  14. Build window pop-up whilst mouse idle for non-available buildings

    On three separate occasions I've had the build window pop-up when I've not been doing anything. These have all been for buildings I've not had access...

    Started by terghi, 18.12.11 12:31
    • Replies: 0
    • Views: 12,633
    18.12.11 12:31 Go to last post
  15. Undefined text

    Somehow, on my slow connection I managed to click on building icon to build a fisher quickly after previous one and was just undecided for some...

    Started by SHADOW-XIII, 17.12.11 23:02
    • Replies: 0
    • Views: 15,342
    17.12.11 23:02 Go to last post
  16. Appearing of user twice in friends overview

    Don't know what happened but I have this: It seems I appear twice and level is not the same. This is the same user. Relogging does not work,...

    Started by freolan, 17.12.11 14:55
    • Replies: 0
    • Views: 8,567
    17.12.11 14:55 Go to last post
  17. Exclamation login probems

    i`m having a lot of problems with loggin in. it start flashing and you have no reaction. could you please fix this bugs. ty mema2

    Started by mema2, 17.12.11 14:49
    • Replies: 0
    • Views: 5,009
    17.12.11 14:49 Go to last post
  18. Cavalry description error

    I think the cavalry unit description inside the Garrison have wrong description. It said: Very low hitpoints Medium damage when having only...

    Started by Waster, 17.12.11 02:53
    • Replies: 0
    • Views: 9,479
    17.12.11 02:53 Go to last post
  19. error with connection when pressing play now button

    Hi, when I press "Play now" I have this message "We regret that the connection to the "The Settlers Online" server failed. Please try to...

    Started by CyborgR, 15.12.11 19:45
    • Replies: 5
    • Views: 197,805
    17.12.11 02:15 Go to last post
  20. It says Missing Plug-In and can not connect with game, please help!

    what do I do?:confused:

    Started by Noor, 16.12.11 00:52
    • Replies: 4
    • Views: 338,008
    16.12.11 18:14 Go to last post

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