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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,448
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,370
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,422
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,117
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,929
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,359
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. trade & chat tabs

    Is it just me or has anyone else lost their trade & chat tabs after the maintenance. Tried reloading but no joy :confused:

    Started by Jools, 15.12.11 13:43
    • Replies: 8
    • Views: 22,693
    Jools
    16.12.11 14:41 Go to last post

  2. -1 licence

    For all day yesterday and continuing today I've had -1 building licence.

    Started by theopixler, 16.12.11 00:42
    • Replies: 2
    • Views: 10,106
    theopixler
    16.12.11 12:14 Go to last post

  3. Working but no production

    My fir wood cutters and iron mine are still working, but the give no production.

    Started by flipse, 15.12.11 15:30
    • Replies: 2
    • Views: 11,749
    molder
    16.12.11 12:13 Go to last post

  4. Building militia at provisions house

    I wanted to update some bufs, but first I clicked one of the Resources buttons, the below screen appears... Do not think we can build militia at...

    Started by freolan, 15.12.11 22:31
    • Replies: 1
    • Views: 17,728
    marlock
    16.12.11 09:47 Go to last post

  5. Placed a marble mason down in same spot about 20 times and each time it self deleted.

    As title says I've placed a marble mason in the same spot loads of times only to see it self delete time and time again. If I move it slightly to...

    Started by Nutisbak, 16.12.11 00:18
    • Replies: 1
    • Views: 24,566
    marlock
    16.12.11 06:34 Go to last post

  6. Buildings

    At certain times when trying to place a building, it comes up with "undefined text" and you loose one building, annoring when you are down to 1...

    Started by Captain, 16.12.11 00:51
    • Replies: 0
    • Views: 38,225
    Captain
    16.12.11 00:51 Go to last post

  7. Building queue full

    Building queue full with only two buildings to be buid.

    Started by reras84, 15.12.11 20:56
    • Replies: 1
    • Views: 6,165
    molder
    15.12.11 21:13 Go to last post

  8. cant get into game, get white screen

    title sais it all *edit: got white screen when i refreshed my page, then tried to login again but white screen is persistent

    Started by Pluf, 15.12.11 16:23
    • Replies: 2
    • Views: 21,971
    Calen
    15.12.11 18:10 Go to last post

  9. The game is working or not?

    Hello guys, I haven't been able login for almost 48h, I sent a ticket 10h ago and all I got was a message with the working hours of the support...

    Started by Djuvara, 14.12.11 20:26
    • Replies: 7
    • Views: 12,787
    Jools
    15.12.11 13:18 Go to last post

  10. Cleared cache but still can't get back in

    The game failed to load for me i have cleared both my flash cache and my websites cache and still nothing, i use firefox, never had a problem until...

    Started by Umber, 14.12.11 23:37
    6 Pages •
    1 2 3 ... 6
    cache, error, fault, help!, major
    • Replies: 57
    • Views: 552,151
    molder
    15.12.11 11:24 Go to last post

  11. Question login location

    As you may be aware I'm based most of the time in Qatar and normally login straight onto the server via the local internet. However today I have to...

    Started by Jools, 05.12.11 12:27
    • Replies: 6
    • Views: 32,782
    Nukar
    15.12.11 09:39 Go to last post

  12. decoration placement issue

    Hey guys, Whenever a decoration is placed and you tweak its position using the four arrows on the menu, every time it leaves the fov it reverts to...

    Started by Wilch33, 11.12.11 12:22
    • Replies: 2
    • Views: 6,174
    Nogbad
    15.12.11 01:02 Go to last post

  13. Exclamation Chat problem

    keep receiving the same trade message aldo i have accepted it multiple times.

    Started by mema2, 14.12.11 16:56
    • Replies: 1
    • Views: 9,837
    marlock
    15.12.11 00:54 Go to last post

  14. Forum login

    There seems to be a slight bug with logging into the forum. Sometime I just want to go to the forum without logging into the game, however if I...

    Started by Jools, 14.12.11 08:12
    • Replies: 5
    • Views: 9,671
    MOD_PennyUK
    14.12.11 16:59 Go to last post

  15. Guild online status

    Hiya, I got a question about the online indicator (green dot in corner of member image). In my friend list i can see who is online, but when i am...

    Started by Jayandro, 14.12.11 16:04
    • Replies: 0
    • Views: 7,382
    Jayandro
    14.12.11 16:04 Go to last post

  16. Angry wrongfull interception ?

    Ok somewhat dissappointed atm but here go's I trying to take out sector 6, chuck and his group. To do so i 1st killed the most right camp and...

    Started by Nukar, 14.12.11 14:29
    battle, interception
    • Replies: 0
    • Views: 7,764
    Nukar
    14.12.11 14:29 Go to last post

  17. No map interaction.

    Hey. After I logged in my map did not work... I could acces chat building logs star menu other players etc. but couldn't do anything like placing...

    Started by Anwariel, 14.12.11 13:27
    • Replies: 1
    • Views: 4,797
    Jools
    14.12.11 13:59 Go to last post

  18. lil mistake in provinsor house

    Granite transformation - use one the mayor's house and increase your stock of marble by 50. should be "granite" instead of "marble", because this...

    Started by molder, 14.12.11 12:44
    • Replies: 1
    • Views: 4,933
    Calen
    14.12.11 13:23 Go to last post

  19. Bandit Leader Bug

    Bandit leader: Metal Tooth Was bugged for me in the last to days.... I attacked the camp and all of my units started attacking the leader first......

    Started by Shazan, 13.12.11 15:53
    • Replies: 3
    • Views: 21,923
    sparkz
    14.12.11 09:34 Go to last post

  20. Buiding problem

    Just had a building a 1119% built, it the has negative time to build -12 then -14 sec. Which now seems to be working.

    Started by Afred, 13.12.11 21:27
    • Replies: 1
    • Views: 6,366
    marlock
    14.12.11 07:23 Go to last post
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