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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,665
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,945
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,508
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,822
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,673
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,394
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. cant get into game, get white screen

    title sais it all *edit: got white screen when i refreshed my page, then tried to login again but white screen is persistent

    Started by Pluf, 15.12.11 16:23
    • Replies: 2
    • Views: 21,943
    15.12.11 18:10 Go to last post
  2. The game is working or not?

    Hello guys, I haven't been able login for almost 48h, I sent a ticket 10h ago and all I got was a message with the working hours of the support...

    Started by Djuvara, 14.12.11 20:26
    • Replies: 7
    • Views: 12,765
    15.12.11 13:18 Go to last post
  3. Cleared cache but still can't get back in

    The game failed to load for me i have cleared both my flash cache and my websites cache and still nothing, i use firefox, never had a problem until...

    Started by Umber, 14.12.11 23:37
    6 Pages
    1 2 3 ... 6
    cache, error, fault, help!, major
    • Replies: 57
    • Views: 547,501
    15.12.11 11:24 Go to last post
  4. Question login location

    As you may be aware I'm based most of the time in Qatar and normally login straight onto the server via the local internet. However today I have to...

    Started by Jools, 05.12.11 12:27
    • Replies: 6
    • Views: 32,730
    15.12.11 09:39 Go to last post
  5. decoration placement issue

    Hey guys, Whenever a decoration is placed and you tweak its position using the four arrows on the menu, every time it leaves the fov it reverts to...

    Started by Wilch33, 11.12.11 12:22
    • Replies: 2
    • Views: 6,161
    15.12.11 01:02 Go to last post
  6. Exclamation Chat problem

    keep receiving the same trade message aldo i have accepted it multiple times.

    Started by mema2, 14.12.11 16:56
    • Replies: 1
    • Views: 9,770
    15.12.11 00:54 Go to last post
  7. Forum login

    There seems to be a slight bug with logging into the forum. Sometime I just want to go to the forum without logging into the game, however if I...

    Started by Jools, 14.12.11 08:12
    • Replies: 5
    • Views: 9,645
    14.12.11 16:59 Go to last post
  8. Guild online status

    Hiya, I got a question about the online indicator (green dot in corner of member image). In my friend list i can see who is online, but when i am...

    Started by Jayandro, 14.12.11 16:04
    • Replies: 0
    • Views: 7,126
    14.12.11 16:04 Go to last post
  9. Angry wrongfull interception ?

    Ok somewhat dissappointed atm but here go's I trying to take out sector 6, chuck and his group. To do so i 1st killed the most right camp and...

    Started by Nukar, 14.12.11 14:29
    battle, interception
    • Replies: 0
    • Views: 7,626
    14.12.11 14:29 Go to last post
  10. No map interaction.

    Hey. After I logged in my map did not work... I could acces chat building logs star menu other players etc. but couldn't do anything like placing...

    Started by Anwariel, 14.12.11 13:27
    • Replies: 1
    • Views: 4,753
    14.12.11 13:59 Go to last post
  11. lil mistake in provinsor house

    Granite transformation - use one the mayor's house and increase your stock of marble by 50. should be "granite" instead of "marble", because this...

    Started by molder, 14.12.11 12:44
    • Replies: 1
    • Views: 4,912
    14.12.11 13:23 Go to last post
  12. Bandit Leader Bug

    Bandit leader: Metal Tooth Was bugged for me in the last to days.... I attacked the camp and all of my units started attacking the leader first......

    Started by Shazan, 13.12.11 15:53
    • Replies: 3
    • Views: 21,845
    14.12.11 09:34 Go to last post
  13. Buiding problem

    Just had a building a 1119% built, it the has negative time to build -12 then -14 sec. Which now seems to be working.

    Started by Afred, 13.12.11 21:27
    • Replies: 1
    • Views: 6,348
    14.12.11 07:23 Go to last post
  14. Daily rewards

    Since the introduction of the Xmas presents, the system seems to have stopped awarding the goodies for logging in on consecutive days. looks like the...

    Started by Nogbad, 09.12.11 02:50
    2 Pages
    1 2
    • Replies: 11
    • Views: 86,250
    13.12.11 22:33 Go to last post
  15. Quest buuged ?

    Hey guys I am not sure if i'm doing something wrong but when i obtain 200 wine for the quest it wont count or me... can anyone tell me why ? Thanks...

    Started by KlobaisCZ, 09.12.11 14:59
    • Replies: 8
    • Views: 24,514
    13.12.11 21:04 Go to last post
  16. Cant login, my

    Im Trying to login into the game but i cant keep getting " refresh your page " my friends can log in throw my computer but not my account. (this one...

    Started by Zigns, 13.12.11 06:36
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 132,496
    13.12.11 14:44 Go to last post
  17. geologist messages

    Not really a bug, just an annoying feature. When your geologist find a new resource, if you click on the message it takes you to what he has found....

    Started by Jools, 04.12.11 21:56
    • Replies: 7
    • Views: 27,396
    13.12.11 09:43 Go to last post
  18. Issue inconsistant naming fir wood and pine planks.

    There is a inconsistancy in the naming of the materials. The trees are called pine trees, who are cut and planted by a fir wood cutter / forester....

    Started by Antek, 12.12.11 21:51
    • Replies: 2
    • Views: 13,901
    13.12.11 06:54 Go to last post
  19. Maximum number of settlers - bug?

    If I hover my mouse over the settler in the topbar, it says "population limit: 240", if I then places a Noble Residence the tooltip changes to...

    Started by Esuk, 12.12.11 20:46
    • Replies: 0
    • Views: 26,238
    12.12.11 20:46 Go to last post
  20. Trading

    It'd be nice if the system could 'remember' perhaps the last 5 trades you created or perhaps had a 'favourites' feature. I overproduce a particular...

    Started by maru, 05.12.11 13:40
    favourites, save, trade
    • Replies: 7
    • Views: 58,694
    12.12.11 20:42 Go to last post

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